Making the decision to purchase an outdoor grill and accessories was overwhelming. I knew I needed a grill that was easy for me to open because of my short stature, but living in the Arizona desert, I wasn't sure what other features I should be looking for. I wanted something that would last for years, but all the different options and "bells and whistles" made the decision even more difficult. From the moment my husband and I walked into Kokomo Grills, we had an outstanding experience. We were immediately greeted by Devin, who took the time to explain the different grill features and helped us understand what would work best for our needs. He was incredibly knowledgeable, patient, and never once made us feel pressured. After learning how the grills are built and the quality of the materials, I knew we had come to the right place. The entire purchasing process was seamless. On the drive home, I realized I wanted to add another accessory, so I contacted Devin. He responded right away and made sure it was added to our order before delivery without any hassle. Delivery was just as smooth as the buying experience. From start to finish, Kokomo Grills exceeded our expectations with their exceptional customer service, knowledgeable staff, and outstanding products. It's rare to find a company that makes such a significant purchase feel so easy and enjoyable. I can confidently say they've earned a loyal customer, and I highly recommend Kokomo Grills to anyone shopping for an outdoor grill or kitchen. Now all I need is for my outdoor kitchen to be built so I can finally install and enjoy my beautiful new grill, double side burner, and pizza oven! read more

Purchased my outdoor kitchen setup a little over a year ago, and it's been phenomenal. Very happy with the product and the whole experience. My salesperson, David, was extremely knowledgeable and answered every question I had, and he hooked me up with an unbeatable price. Highly recommend! read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

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RUN AWAY FROM THIS COMPANY!! I gave these folks a $500 deposit in Jan of 2025 at a home show for a backyard island that would look very cool! I ensured that my document noted that the unit I wanted was dependent on HOA approval. Unfortunately, the unit was too tall for our guidelines. I have spent the last year trying to get the return of my deposit back. Literally dozens of un-returned calls, the complete run around. I finally (today!) got someone who said they would not refund the money... I would have to purchase something I didn't want. Next stop, court! read more

I purchased this grill and side burner after seeing them on display at the Scottsdale Home and Garden Show. Delivery followed shortly afterwards. The installation required some additional work, as it was a retrofit into my existing outdoor kitchen area. The installation team went above and beyond. They were concerned that the existing countertop might not be strong enough to support the larger grill, so they reinforced it to ensure everything would be safe and secure. They also had to cut away part of the existing tile and stucco to make everything fit properly, which they did with great care and attention to detail. Zach has also been extremely helpful in making sure the overall finish looks great. I'm currently waiting on a filler piece to complete the final touches, but I'm already very pleased with how everything has turned out. Excellent, helpful customer service throughout -- I can thoroughly recommend this company! read more

KoKoMo Grills & BBQ Islands & Outdoor Kitchens is the best company for designing, building and installing a beautiful addition to my backyard little universe. We really love and enjoy this new destination spot in our backyard. We are looking forward to having friends and family over for "Grill, Drinks, a Movie " and some laughter together, or just relaxing after a long day at work by listening to some soft-jazz music on the built in TV and enjoying fresh air Thank you David, Carlos and the entire team at KoKoMo Grills for making this happen!!! read more

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We purchased a structure from this company and recently had got home to a structure that was no longer on the ground. Was told that because it was so heavy that it didn't need to be secured to the ground, well surprise for me. Now I call Kokomo grills and spoke to David took a week or so to even get back to me after my wife put them on blast on social media platforms, they have that their structures are lifetime warranty all over there website and that's clearly not true. They don't want to repair the damages nor do they want to take responsibility for the structure. Tv, Speakers, Outdoor Heaters, Refrigerators all damage due to Kokomo grills not securing a poorly built structure. I DO NOT RECOMMEND THEM TO ANYONE. DO NOT BUY FROM THIS SO CALLED COMPANY. They say they will come out on a certain day and they don't show up. Very unprofessional from everyone that works or is contracted through this place. read more

Best sale, service and delivery ever! From the minute we started until it was delivered great communication. 9 read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

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Customer service was excellent! Also the pricing for everything I got was out of this world! We got the largest pro grill, fridge, 2 burners, bartender sink, and soapy accessories for a steal. Highly recommend, a the guys are front and knowledgeable. Dont waste time with overpriced WOLF products! read more

I was in the market for a prefab Grill/Island and did my research. I saw Kokomo Grills at a Barrett-Jackson vendor booth and loved their designs and quality of components. I purchased an island that included their top of the line grill, griddle, storage, and refrigerator. Kokomo gave me a very fair price and delivered/set up quickly. The installation team was outstanding and gave me great instructions on use, maintenance, and future support. This product and the company exceeded my expectations. I highly recommend Kokomo. Kokomo had at least 6 island configurations and options at Barrett-Jackson's fall event. Lots to select from, and just a small sample of their models. If you are at Barrett-Jackson in January, stop by their booth. read more

I have used this business in the past, but now feel the grill is not as professionally constructed as in the past .. Our grill was delivered but not leveled leaving large gaps beneath it .. We paid another contractor to level it and fill in gaps read more

We have had a wonderful experience with sales rep, Easton in Phoenix. We are looking forward to our barbecue experience this coming week. The purchase of our barbecue unit and dealing with Kokomo grills has all been with ease. We can't wait to get our beautiful unit installed in our backyard very soon! read more

Salesman was honest and knowledgeable. Delivery guys were right on time. They had it unloaded and set up quickly and professionally. Would definitely recommend this company read more

Amazing experience with Aiden! He made it super easy and convenient to purchase our new BBQ set up!

Kokomo was very easy to work with and their patience with a delayed delivery (not their fault!!!) was greatly appreciated. I highly recommend using their design services to get you exactly what you want! read more

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Kokomo look out! I'm going to start a company so I can hire your employees, wow, they worked their ars off. It was great to witness. Joe, Nick, Dawson, Arion, Damien, Mark, Josh and Jeremy. WHAT A TEAM! NICK, I'm sorry I didn't recognize you as part of the installation team, I did after I went thru the names and realized it was you. Thank you for showing us all the stuff at the location when we went down to see what we had ordered. From all that were mentioned above I can't forget Luke, Jayden, Mike and Joe who I also worked with. They completed, build and installed in a timely matter. They also called or texted correspond with me on a regular basis. I AM HAPPY. By the way, I LOVE TIPPING hard working people and they appreciated it so much. I WOULD RECOMMEND. read more

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We have driven by this location for years but never stopped. We stopped in with only the intent to look and ended up purchasing on the spot. We love the designs and the options. We found an ideal Kitchen and it was all installed 4 days ago. We love it. read more

Steve and Evan made room for repairing our outdoor grill even though their day was booked. Arrived on time, had all the parts in their truck and our grill was back in full operation. Installed a regulator too. Throughly impressed with this team of men who did their job with panache. These men cleaned up after themselves, were gracious and courteous. I recommend them without reservation. read more

Kokomo created an outdoor kitchen (grill refrigerator storage and ramada cover) and we couldn't be more pleased. The entire process from choosing and designing the system with Zach at the SAHABA Home Show to final installation was very smooth. We were kept advised every step of the way. We had some delays on our end (entirely our fault) and they were were patient and accommodating. The final delivery process was great. The installers we efficient and very competent and cleaned up all debris. We would HIGHLY RECOMMEND Kokomo to anyone who wants to add a barbecue grill up to an entire outdoor kitchen to their outdoor decor. read more

Kokomo Grills - Kokomo Outdoor Kitchen - Appliances Near Me - Phoenix, Arizona

Zach was amazing and so was Lucas. They gave me such a great deal. Amazing customer service. Will do business again with them. read more

Kokomo Grills - Pizza oven - Appliances Near Me - Phoenix, Arizona

Happy to report the delivered fire table was on time and just as we custom ordered it! We can't wait to order our next Kokomo product! read more

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Amazing. We ordered a 3 piece custom outdoor kitchen from Luke Nelson. From the time we walked into the showroom he was so helpful and knowledgeable and listened to what we wanted. We selected our bbq, griddle and tile that day. He was able to help design my outdoor kitchen from a drawing I made. Within a couple of days I had a preliminary drawing sent to my email. So nice to have someone who cares about his job and is good at it. Communicated with me throughout the process sending me updates. Very efficient and attentive to our needs. Our kitchen arrived yesterday and it looks amazing. Exceeded our expectations. The overall look and function works perfect for our needs. Love it read more

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I'd like to start by saying that Kokomo grills. Lifetime warranty is a figment of everyone's imagination. There is no such thing. They have more ways to get out of fixing anything than anyone I've ever seen, spoke with a gentleman name. David in their warranty center after my unit was a little more than 2 years old, and all of my tiles have fallen off both my fire table and barbecue island he referred me to their disclaimers, and told me more or less to have a nice day, I spent over $8000 on this unit. Not a very good resolve to the problem. Buyer beware. read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

Was shopping for a new BBQ island for our new home and always knew Kokomo was the staple of premiere islands in the Valley so we went to check them out! Had the pleasure of dealing with Brady who took great care of us and was very patient and responsive during our decision making process. Trust me, this is an investment that beautifies and enhances your backyard! Brady was fabulous and got us what we wanted within our budget! We couldn't be more happy with our choice with Kokomo grills and islands! read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

Just ordered my second Kokomo grill and island bar. I met Zach Dawson at the exhibit at Barrett Jackson and he was very helpful and professional in helping me select the right island , colors, and accessories. And worked with me to make sure it my budget and needs. d to leave my first Kokomo outdoor island and grill when I sold my home in Scottsdale about seven years ago and have missed it every day. Looking forward to the new grill. read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

Absolutely love this place! This was my first time purchasing a grill. I'm having an outdoor kitchen built. The sales rep Zach was very friendly and knowledgeable. I had the measurements and he found the perfect grill. Thank you Zach! read more

Kokomo Grills - 40" Grill - Appliances Near Me - Phoenix, Arizona

I would like to personally thank Zach Dawson from the North Phoenix location for the outstanding customer service he provided us with our recent purchase of a Professional 4 Burner 32 inch Cart Model BBQ Grill with Lights! We purchased an outdoor kitchen island with built in BBQ grill and pergola from Kokomo Grills many years ago and we loved everything about it. Our family spent many enjoyable hours together out of the hot Arizona sun! We recently moved to Connecticut and unfortunately our backyard cannot accommodate this large of an item, so we have to settle for a cart model. We were extremeley dissatisfied with some of the brands currently on the market, but we were absolutely thrilled to learn that Kokomo now offers a cart model! Our new grill will be shipped to us in Connecticut, and we can't wait to grill again on a brand we know and trust!! Kokomo never disappoints!! Thank you Zach for answering my endless questions and for providing the level of customer service Kokomo Grills always provides! Kathy D. read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

I am so impressed with this place . We found them at the home show. We have a full family backyard now with our dream BBQ set up. The staff is so professional and what they sell is quality!!!! We don't regret one cent we spent read more

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Zach was very helpful with product selections and pricing. Looking forward to installation by my contractor as soon as the items are delivered. So far so good! read more

These guys were awesome! They did what they said they were going to do and when they were going to do it. That's rare in today's world. I ordered a custom grill and made all kinds of changes to it. It went off without any issues. On installation day, David,, Gilberto , Matt, and Carlos came out. Very professional and even asked if they could play music at a low level. They were efficient and clean. They did not leave until we were satisfied. Already received complements on it. Would recommend and use again! read more

I met the Kokomo staff at a home show. They had some really great products but I was skeptical after I read some reviews so I held off doing anything. The company that was building my pool recommended them, and used their products so decided to go with it. Best decision we made. Kokomo staff, especially Devin has been nothing but helpful, kind and responsive. We picked tile that matched our pool design and had it delivered to them and the did a custom tile for us. They made the process simple. Our grill and our taller dining table with the fire pit was delivered in June. Products are beautiful. Grill heats up quickly and cooks fast. Our steaks and burgers come out so juicy. This is the best grill I have ever had. So completely happy with our products. We just ordered the accessory kit and I can not wait to make my first rotisserie chicken! The kit also comes with a searing burner, a griddle, smoker box and a cover. They often do specials on the accessory kit so definitely ask about it when you talk to them about buying a grill. They can custom design an outdoor grill area for you too. Check them out you won't be sorry. Talk to Devin he is the best. This company has been nothing but fantastic, products are awesome. I am grilling more than before. read more

Zach Dawson was amazing to work with and he gave us a great deal! Thank you for your expertise and excellent customer service Zach! read more

Kokomo Grills - Kokomo Grille at the Home Show - Appliances Near Me - Phoenix, Arizona

Zach was awesome when helping us pick out an outdoor kitchen. I had been eyeing these kitchens for a couple years and we decided Kokomo grills were the best quality and a great price. The delivery crew was also meticulous and was able to deliver and set up flawlessly, read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

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Jayden was very knowledgeable and attentive and helped us find exactly what we were looking for. Thanks, Kokomo Grills! read more

Kokomo Grills - Appliances Near Me - Phoenix, Arizona

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We are THRILLED with Kokomo Grills. I had my outdoor kitchen installed 2 days ago and my whole family is in love with it! It looks beautiful and functions like a dream. Jayden came up with a great design and he was very helpful and professional. Braydee did an excellent job of keeping us updated during the construction process and we are so grateful to them for being understanding as we had lots of delays with our pool company laying the platform. The install crew was friendly and efficient. We are so happy with this purchase and would 1000% recommend Kokomo Grills to our friends. read more

Kokomo Grills - Outdoor Kitchen - Appliances Near Me - Phoenix, Arizona

Zach from the North Valley office came out to our home and rendered a design based on what we wanted. We love the design and are happy with the process. He was very informative and answered all are questions. Geoff L read more

We purchased the kokomo Grill Sports Bar Island from Zach Dawson at the Tucson Convention Center Home Show. Zach was very professional and provided all the information we needed to make the final purchase decision. We also bought a Pizza Oven and Fire Pit. read more

Kokomo Grills - CAD drawing received from Zach - Appliances Near Me - Phoenix, Arizona

WARNING to all.... stay clear of Kokomo Grills, they have terrible business practices and do not take ownership when their staff makes errors. We bought an outdoor kitchen at the Anthem Days Fair in Arizona in April, Jaydin (the owners son) came to our home and measured and promised the world to us. Seeing that they were local and actually lived in our neighborhood, we trusted them and were excited to get our outdoor kitchen in our home in Anthem while supporting a local business. When we got our unit delivered it was the wrong size, (it was a foot too short) so it was clearly not a custom piece as they advertised. It was not hooked up for Propane as we had discussed and it was missing the ice chest we had purchased. We were jacked around and around and never talked to the same person...always saying someone else would get back to us. Ironically they have placed the blame on us, apparently when they gave us the drawing to sign off on, we were expected to go and re-measure what their sales person measured...if this was the process they should have told us. We signed off on the photo that showed the unit fitting snuggly and looking "custom", we did not go and re-measure the project, that is why Jaydin came out to measure in the first place. Jaydin clearly took the wrong measurements and now we have to spend additional money to try to fix this and make it look visually correct. The entire KOKOMO team has been trained on how to hide errors made from their employees, it is really a shame that in the small community of Anthem - where the owners reside, that they allow this type of business practice to go on. I am sure at one point when the Owners started the business they acted honestly, but it is clear that they have lost their integrity. We spent over 14k with Kokomo and once they got our money (which they demanded in order to deliver it) they take no ownership. I do not know how businesses like this actually stay in business, it is a crime for them to take advantage of good, honest and trusting people. STAY FAR AWAY FROM THESE DISHONEST PEOPLE!!! read more

My original rating was one star due to not responding to my calls regarding a defective griddle that I purchased. After a few days of frustration I drove to the showroom to resolve the issue. I spoke with David, he apologized for not having someone return my calls and schedule the service tech to come out the next day. The service tech was not able to resolve the issue. Kokomo then removed the griddle and replaced it. The new griddle works like a charm, and I now have a backyard Benihanas. read more

Kokomo Grills is not honoring a signed contract. My canopy with a BBQ Island and fire insert has free delivery and installation included in the contract. They have now come back to me for installation costs totaling $800 and have refused to install until it is paid. This is ridiculous, a signed contract should be honored. I still don't have resolution on this matter. A complaint with the ROC is in the works, followed by a lawsuit if this is not promptly resolved. Don't do business with Kokomo Grills, they do not honor signed contracts. read more

We do not recommend Kokomo. their sales and service team are the worst! We are trying to get our island fixed since the day of delivery, we reported that the door on the table was completely crooked and that there were three dents on the refrigerator door. We waited a little over a month for the service manager to give us a response. scheduled for last friday and did not show up. The technician called my husband at 6 pm on Friday to say he couldn't make it. It's a total negligence after having paid for the product in full. and now they want to charge us $160 to replace the fridge door with a different one than ours or should we wait a year, that's right 1 year to get ours fixed! I told my husband if they don't fix the fridge and the table door I'm going to file a lawsuit because as a customer I have my rights. read more

Kokomo Grills - Crooked - Appliances Near Me - Phoenix, Arizona

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