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PEORIA, AZ

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Kohl's

2.9 (49 reviews)
Closed • 9:00 am - 9:00 pm
Updated a few days ago

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Janelle F.

I really like this kohls compared to the one closer to my home. They've definitely done a bit of updating since adding the Sephora area to the store. Location is pretty clean and organized, but their shoe section is drastically lacking as it seems to be most kohls are in the area. There is never an employee we can find in the shoe department either. All in all good store, but service and shoe area could do a bit better.

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Review Highlights - Kohl's

“Sweet old lady working the register, shout to Sally!”

Mentioned in 2 reviews

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Tillys

Tillys

3.1(9 reviews)
0.4 mi

Stopped in just planning to browse, but the team turned it into a genuinely great experience. Danny…read morewas incredibly helpful without ever being pushy. He listened, asked the right questions, and helped me narrow things down in a way that felt easy and natural. Because of his recommendation, I ended up grabbing not just socks and shirts, but a pair of pants for my wife that I'm genuinely confident she'll love. That kind of thoughtful help makes a difference. At checkout, Store Manager Liv was just as impressive, calm, patient, and professional. She made the final part of the purchase smooth and welcoming. It's clear this location values customer experience, not just sales. Danny, Liv, and the entire Lake Pleasant team made it feel easy to shop there. Five out of five without hesitation.

We bought some items at the Chandler Fashion Square Mall yesterday and an item didn't fit so we…read moredecided to come over here to try and exchange it. When we first got there the line wasn't too long and I was able to get a gift card back to exchange once I found something else, but while shopping it got busier and busier. It's definitely beck to school week. The store was organized and plenty of employees helping in all areas of the store. Service was much better than our last visit. We even left with three extra items because the sale was great. Unfortunately the pants we tried to exchange fit a bit off so we chose other things.

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Tillys
Tillys
Tillys

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Dillard's - Cool sneaker

Dillard's

3.0(100 reviews)
5.7 mi
•$$

This experience started out very poorly but ended on a much better note…read more I purchased a dress from the juniors department less than 30 days ago for a wedding. The dress was never worn, and when I returned it within Dillard's return window, Gabriella, the Business Manager of Juniors, immediately took an accusatory tone and said the dress was "dirty," refusing a refund and offering only store credit. She pointed out the area she believed was dirty, but neither my husband nor I could see what she was referring to. When I explained the dress had never been worn and was in the same condition as when I bought it, she insisted it would not have been sold that way. She later confirmed she had been the one who sold it to me. I left feeling frustrated and wrongly accused. Thankfully, Cher, a Brand Manager, noticed we were upset and stepped in. After hearing what happened, she involved store manager Daryl, who apologized, reviewed the situation, and immediately gave a full refund back to my card. Without Cher stepping in, this likely would not have been resolved. We were ready to leave and never return. Instead, her compassion and Daryl's professionalism completely turned things around. Cher and Daryl are the reason I'm leaving 4 stars instead of 1. Thank you both for making things right.

I bought a pair of jeans at the Arrowhead location just over a month ago. The button fell off…read moremaking the jeans unbearable. I tried to return or exchange them. They would not do either because i did not have the receipt or the tags. Who keeps a receipt or the tags from their jeans? Jeans dont usually fall apart. Terrible customer service. I will not buy from Dillards again

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Dillard's - The Ralph Lauren section

The Ralph Lauren section

Dillard's - Brand name

Brand name

Dillard's - Amazing sky above Dillard's!

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Amazing sky above Dillard's!

Nick's Menswear

Nick's Menswear

4.3(68 reviews)
5.7 mi
•$$

This December my son wanted a suit for Christmas so we checked out the Arrowhead Towne Center. I…read moredecided to try Dillard's first and to move our way through the mall. We roamed around the suits and menswear section in Dillards for quite a while and didn't receive any help or find a suit that would fit him ourselves. There wasn't a soul in sight. We decided to leave and try Macy's or another big department store. We exited Dillard's into the mall. One of the first stores we passed caught my eye as I look towards the right. It said "Nick's Menswear" and it had suits in the window. I was assuming the prices will be higher than Dillard's which were substantially high, but I decided to give it a try. When my son and I walked in, we were greeted by Daniel, who explained all of the different options, and what he thought would be the biggest bang for our buck. He was extremely friendly and helpful. I explained my son was flying out the next day and to my surprise, he said the suit would be ready by that night if we so desired. I was expecting an exorbitant fee for this, but was again surprised that only a $25 rush fee. was added. We found a black suit with Daniel's help, and he proceeded to pin the suit for the tailor to take it. We were told to come back in an hour, and the suit would be ready. There are changing rooms in the back and the sales clerks help hang the suits when customers are exiting the dressing room. We discovered this after we returned once an hour had passed, and a new sales clerk helped my son try on his altered suits, and make sure that it had been hemmed to his specifications. I didn't catch this clerks name, but he was also great and gave such good service. The suit that we chose consisted of a blazer, a vest, and a pair of slacks. The alterations to the trouser were $20 for the hem, $25 for the trouser taper, $20 for the waste, and $30 to bring the sides in of the jackets. In total our bill was $403.92 for a complete suit, altered and hemmed within the hour, and ready for pick up. Let me just say the blazers alone at Dillard's were over $400 and that was not including alterations. On top of this, the service was exemplary. We really enjoyed Daniel's friendly banter and he was dressed to the nines in a very dapper suit with groomed beard and hair and masculine jewelry. One of the fun things about going into this clothing store was that all of the sales clerks were dressed up very nice like this. I will definitely return here first for any additional suits or menswear shopping that I have in the future. Recently, my son wore his suit out to a function in North Carolina and said that it fit great. Thank you, Nick's Menswear!

Super upset. Called to talk to the manager the day I left this review and was told that I was going…read moreto get a call from the COO or the District Manager TODAY and didn't receive ANYTHING. Shows that customer experience really doesn't matter to this store. I am getting married on Thursday and so upsetting I'm still dealing with this. 0 professionalism. If I could give this place 0 stars, I would.

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Nick's Menswear
Nick's Menswear
Nick's Menswear

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Kohl's - deptstores - Updated November 2026

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