This December my son wanted a suit for Christmas so we checked out the Arrowhead Towne Center. I…read moredecided to try Dillard's first and to move our way through the mall. We roamed around the suits and menswear section in Dillards for quite a while and didn't receive any help or find a suit that would fit him ourselves. There wasn't a soul in sight. We decided to leave and try Macy's or another big department store. We exited Dillard's into the mall. One of the first stores we passed caught my eye as I look towards the right. It said "Nick's Menswear" and it had suits in the window. I was assuming the prices will be higher than Dillard's which were substantially high, but I decided to give it a try. When my son and I walked in, we were greeted by Daniel, who explained all of the different options, and what he thought would be the biggest bang for our buck. He was extremely friendly and helpful. I explained my son was flying out the next day and to my surprise, he said the suit would be ready by that night if we so desired. I was expecting an exorbitant fee for this, but was again surprised that only a $25 rush fee. was added. We found a black suit with Daniel's help, and he proceeded to pin the suit for the tailor to take it. We were told to come back in an hour, and the suit would be ready. There are changing rooms in the back and the sales clerks help hang the suits when customers are exiting the dressing room. We discovered this after we returned once an hour had passed, and a new sales clerk helped my son try on his altered suits, and make sure that it had been hemmed to his specifications. I didn't catch this clerks name, but he was also great and gave such good service. The suit that we chose consisted of a blazer, a vest, and a pair of slacks. The alterations to the trouser were $20 for the hem, $25 for the trouser taper, $20 for the waste, and $30 to bring the sides in of the jackets. In total our bill was $403.92 for a complete suit, altered and hemmed within the hour, and ready for pick up. Let me just say the blazers alone at Dillard's were over $400 and that was not including alterations. On top of this, the service was exemplary. We really enjoyed Daniel's friendly banter and he was dressed to the nines in a very dapper suit with groomed beard and hair and masculine jewelry. One of the fun things about going into this clothing store was that all of the sales clerks were dressed up very nice like this. I will definitely return here first for any additional suits or menswear shopping that I have in the future. Recently, my son wore his suit out to a function in North Carolina and said that it fit great. Thank you, Nick's Menswear!

Super upset. Called to talk to the manager the day I left this review and was told that I was going…read moreto get a call from the COO or the District Manager TODAY and didn't receive ANYTHING. Shows that customer experience really doesn't matter to this store. I am getting married on Thursday and so upsetting I'm still dealing with this. 0 professionalism. If I could give this place 0 stars, I would.

We had a great shopping experience at DXL. The store was clean, well organized, and had an…read moreexcellent selection of stylish clothing in larger sizes at a great value. It is always refreshing to find so many quality options that fit well and looked great. The staff, specifically Kevin, was especially impressive--friendly, knowledgeable, and genuinely interested in helping my son find the right pieces without ever feeling pushy. Kevin made the experience easy and enjoyable from start to finish. Kevin has helped my son with suits for first interview to now his wedding attire. If you're looking for great service, a comfortable shopping environment, and a wide variety of quality clothing, I highly recommend DXL.

I can't say enough good things about this store. Amber is a…read moretrue gem and the amazing service she provided helping my son find the right sizes and proper fit was nothing short of excellence. My husband, who isn't big or tall, wished he could shop here so Amber could help him, he was a little mad about it! Good selection and worth every penny. We walked out with everything we were looking for and will definitely be back.

Worst place ever. Dont even think about parking in the parking lot. The guy who owns the building…read moreis an asshole and tows anyone. Even if you shop there. They have no signs on several of the parking spots, yet they still tow you. Illegal. Signs are to be posted at each spot if you don't want people there. I already confirmed with PD. Your service is disgusting. I'll GLADLY be returning the product I bought once it opens again and I'll take my business elsewhere. DO NOT SHOP AT THE TEMPE LOCATION

Fabulous.. excellent selection, and service.. alterations were done sooner than promised.read more

Drove 2 hours here to get Christmas stuff for family and their a "fast house" seller based on fast…read morehouse website and I get here and they ain't got shit for motocross. More blue collar attire than anything. Service was good, girl answered my questions, greeted me on my way in. Value is pretty norm for this type of clothing. Store could use an update on their availability of merchandise.

I've been shopping at District 48 for the last couple years and it's one of my go to stores at the…read moremall. Recently, like in the past month, the shop has made a huge improvement with appearance and just presentation overall. I love stopping in and seeing the what they have even I'm not specifically looking for anything. The service is always extremely courteous and helpful.

I went in, very reluctantly, after reading the comments. But I had to get several pants altered and…read morebuy a few things for the holidays coming up. As soon as I walked in, without the door even fully closing, I was greeted. The gentleman helped me get started since the tailor was busy with another. Every time I picked up an item and carried it around showing I was going to buy it someone came up and said I'll take that for you and it'll be by the register when you're ready. Everyone was very attentive and professional. I will absolutely go back to this location. It may even have been the best location I've been to, and I've been to many, in several states. Thank you to the team there for your help and professionalism. Over and above what I'd expect from anyone.

The associates tonight had no interest in our business. When we asked for help, the girl said she…read morewould find someone else to assist us. Guess she couldn't pawn us off on someone else - so came over. Did not listen to anything we requested and offered easy choices, for her - sizing suggestion was way off, and then blamed him for saying what she offered was uncomfortable! Clearly these folks don't work on commission. Loss of two suits sale tonight won't make an impact, but the lack of customer service eventually will. We won't be back, and will share with our friends beyond yelp.

Bad service. Say can't try on the clothes. Last time the woman work here. It's same bad service…read more The manager need training good people work here. Have twice meet a very nice lady work there. Where is she?

This is another one of those stores I like to check put to see if anything speaks to me. Some times…read morethey have some really cute stylish items. A bit pricy. Also make sure you try everything on first as sizing isn't consistent. I can run from anywhere between a 4 amd 8 depending what it is.

This experience started out very poorly but ended on a much better note…read more I purchased a dress from the juniors department less than 30 days ago for a wedding. The dress was never worn, and when I returned it within Dillard's return window, Gabriella, the Business Manager of Juniors, immediately took an accusatory tone and said the dress was "dirty," refusing a refund and offering only store credit. She pointed out the area she believed was dirty, but neither my husband nor I could see what she was referring to. When I explained the dress had never been worn and was in the same condition as when I bought it, she insisted it would not have been sold that way. She later confirmed she had been the one who sold it to me. I left feeling frustrated and wrongly accused. Thankfully, Cher, a Brand Manager, noticed we were upset and stepped in. After hearing what happened, she involved store manager Daryl, who apologized, reviewed the situation, and immediately gave a full refund back to my card. Without Cher stepping in, this likely would not have been resolved. We were ready to leave and never return. Instead, her compassion and Daryl's professionalism completely turned things around. Cher and Daryl are the reason I'm leaving 4 stars instead of 1. Thank you both for making things right.

Dillard's is located in the Arrowhead Towne Center shopping area. It's been forever since I was in…read morea Dillard's. I found staff to be very helpful and nice. The store was well stocked with clothing and other items. There were two floors of shopping and everything was very organized. It was a pleasure to look around and see the items they offered. Shared parking outside and Wi-Fi in the store.

Love the Bell location! It's always so well organized and tidy. They usually have a great selection…read moreof shoes which is what I love to shop for at The Rack!

I love the Nordstrom brand. This store represents in their store layout, cleanliness, stock…read moreshelves, knowledge staff, and pricing. I always find something that I just cannot live without. Lol. There is plenty of parking. They're are accessible parking spots and entrance.

My wife and I recently stopped by the MAC counter at Macy's Arrowhead while she was shopping for a…read moredate night outfit and looking for some new makeup. I felt compelled to leave a review because the level of service we experienced from Arisa was genuinely exceptional. The time, care, and attention Arisa gave went far beyond what you would expect from a typical retail experience. She was not focused on simply selling products and moving on to the next customer. What I watched was someone who truly wanted to create an experience and make sure every want, expectation, and concern was heard. What stood out most was that it was not about finding the most products for my wife, but rather the right products. Arisa took the time to understand exactly what my wife was looking for and thoughtfully guided her toward a handful of items that truly fit her needs and style. From a male perspective, as someone who does not buy makeup but absolutely values great customer service, Arisa is exactly what you would hope for from a brand like MAC. She represents professionalism, patience, and genuine care for the customer experience. Macy's and MAC are lucky to have her at the Arrowhead location.

I strongly recommend taking your business elsewhere. My experience at the Macy's in Glendale was…read moreextremely disappointing from start to finish. The store was dirty, disorganized, and poorly maintained, and the customer service was among the worst I have experienced in retail. The staff were rude, unhelpful, and made me feel like assisting customers was an inconvenience to them. The management was just as disappointing. I honestly questioned how some of these managers were placed in their positions because there was very little professionalism, accountability, or genuine concern for customers. The jewelry department was particularly frustrating. The customer service was terrible, and the overall experience left me feeling completely unwelcome. Customers should not be treated as though they are bothering employees or judged based on how much they may or may not spend. Especially the manager Trashy Stacey! A retail store should make customers feel respected, valued, and comfortable--not judged or looked down upon. Unfortunately, that was not my experience here. Macy's Glendale seriously needs to address its customer service, management, cleanliness, organization, and overall treatment of customers. There are plenty of other places where you can spend your money and be treated with basic courtesy and respect. Will file a complaint with BBB as well! My recommendation: take your business elsewhere.

Rude cashier. Purchased 5 items got charged for 6. She also didn't know what the percentages were…read moreon sale items. She had to yell across the room to the kind associate who greeted me. Also didn't buy anything cheetah except for a bathing suit for my step daughter also charged for a cheetahlace cover ? Purchased two dresses a cardigan , bathing suit for daughter and a bra for daughter. I need a refund on items I did not purchase. Tried calling the store around 7:25 p.m. but unfortunately no one was picking up. I can be reached directly at rialandero0@gmail.com |Mobile 623-213-9970

Worst customer service ever We bought a swimsuit that had…read morethe Security tags still attached Had to drive from surprise back to this location to have them take it off I asked if they could discount my swimsuit for the inconvenience and he said no I had to drive 30 minutes out of my way back to the store so they can do their job and remove the security tag