This December my son wanted a suit for Christmas so we checked out the Arrowhead Towne Center. I…read moredecided to try Dillard's first and to move our way through the mall. We roamed around the suits and menswear section in Dillards for quite a while and didn't receive any help or find a suit that would fit him ourselves. There wasn't a soul in sight. We decided to leave and try Macy's or another big department store. We exited Dillard's into the mall. One of the first stores we passed caught my eye as I look towards the right. It said "Nick's Menswear" and it had suits in the window. I was assuming the prices will be higher than Dillard's which were substantially high, but I decided to give it a try. When my son and I walked in, we were greeted by Daniel, who explained all of the different options, and what he thought would be the biggest bang for our buck. He was extremely friendly and helpful. I explained my son was flying out the next day and to my surprise, he said the suit would be ready by that night if we so desired. I was expecting an exorbitant fee for this, but was again surprised that only a $25 rush fee. was added. We found a black suit with Daniel's help, and he proceeded to pin the suit for the tailor to take it. We were told to come back in an hour, and the suit would be ready. There are changing rooms in the back and the sales clerks help hang the suits when customers are exiting the dressing room. We discovered this after we returned once an hour had passed, and a new sales clerk helped my son try on his altered suits, and make sure that it had been hemmed to his specifications. I didn't catch this clerks name, but he was also great and gave such good service. The suit that we chose consisted of a blazer, a vest, and a pair of slacks. The alterations to the trouser were $20 for the hem, $25 for the trouser taper, $20 for the waste, and $30 to bring the sides in of the jackets. In total our bill was $403.92 for a complete suit, altered and hemmed within the hour, and ready for pick up. Let me just say the blazers alone at Dillard's were over $400 and that was not including alterations. On top of this, the service was exemplary. We really enjoyed Daniel's friendly banter and he was dressed to the nines in a very dapper suit with groomed beard and hair and masculine jewelry. One of the fun things about going into this clothing store was that all of the sales clerks were dressed up very nice like this. I will definitely return here first for any additional suits or menswear shopping that I have in the future. Recently, my son wore his suit out to a function in North Carolina and said that it fit great. Thank you, Nick's Menswear!

I was invited to a black tie wedding and had no appropriate clothing. I went to some stores and…read moreended up at Nick's Menswear in Glendale, AZ (Arrowhead mall). I worked with Aaron Robinson and Jacob Scott and had a wonderful experience. They helped me select a suit within my price range (suit, vest and pants). The fitting was great and only the pants had to be altered. I came back to pickup the altered suit and it was ready on time and fit perfectly. I thank Aaron and Jacob for their professionalism, making me feel very comfortable and being very helpful. I would highly recommend Nick's Menswear for your suits and wedding attire as well. Thanks.

This experience started out very poorly but ended on a much better note…read more I purchased a dress from the juniors department less than 30 days ago for a wedding. The dress was never worn, and when I returned it within Dillard's return window, Gabriella, the Business Manager of Juniors, immediately took an accusatory tone and said the dress was "dirty," refusing a refund and offering only store credit. She pointed out the area she believed was dirty, but neither my husband nor I could see what she was referring to. When I explained the dress had never been worn and was in the same condition as when I bought it, she insisted it would not have been sold that way. She later confirmed she had been the one who sold it to me. I left feeling frustrated and wrongly accused. Thankfully, Cher, a Brand Manager, noticed we were upset and stepped in. After hearing what happened, she involved store manager Daryl, who apologized, reviewed the situation, and immediately gave a full refund back to my card. Without Cher stepping in, this likely would not have been resolved. We were ready to leave and never return. Instead, her compassion and Daryl's professionalism completely turned things around. Cher and Daryl are the reason I'm leaving 4 stars instead of 1. Thank you both for making things right.

I shop at Dillards all the time, I am an Elite card holder member and have shopped here for many,…read moremany years. Very disappointed on a recent purchase. I bought my husband a couple of things in the men's department. One of them was a graphic shirt, it was pink ticked down 65% well when it ran up, it was higher than the marked price. I went to customer service, and they would not honor the ticket price, RIDICULOUS, they should honor the price, almost every store that has made a mistake on their end will honor the price. I returned the item, I hope it was worth no getting a sale. Dillards is no longer customer service orientated, just after as much money as they can make, guess I will be bringing my business to Macy's.

My wife and I recently stopped by the MAC counter at Macy's Arrowhead while she was shopping for a…read moredate night outfit and looking for some new makeup. I felt compelled to leave a review because the level of service we experienced from Arisa was genuinely exceptional. The time, care, and attention Arisa gave went far beyond what you would expect from a typical retail experience. She was not focused on simply selling products and moving on to the next customer. What I watched was someone who truly wanted to create an experience and make sure every want, expectation, and concern was heard. What stood out most was that it was not about finding the most products for my wife, but rather the right products. Arisa took the time to understand exactly what my wife was looking for and thoughtfully guided her toward a handful of items that truly fit her needs and style. From a male perspective, as someone who does not buy makeup but absolutely values great customer service, Arisa is exactly what you would hope for from a brand like MAC. She represents professionalism, patience, and genuine care for the customer experience. Macy's and MAC are lucky to have her at the Arrowhead location.

Exceptional Customer Service from PJ and Jason from the furniture department!…read more My husband and I recently purchased a sectional from Macy's, and we had an outstanding experience thanks to PJ and Jason. From the moment we walked in, they were friendly, professional, and incredibly attentive. What stood out most was their exceptional customer service. They were knowledgeable, helpful, and made the entire process smooth and enjoyable. PJ and Jason went above and beyond to ensure we had a great experience, keeping us informed every step of the way and making us feel truly valued as customers. Their positive attitudes, professionalism, and genuine care made a lasting impression. PJ and Jason exceeded our expectations. We absolutely love our new sectional and are grateful for the wonderful experience they provided. Macy's is fortunate to have employees like PJ and Jason, and we highly recommend working with them for your furniture needs.

We had a great shopping experience at DXL. The store was clean, well organized, and had an…read moreexcellent selection of stylish clothing in larger sizes at a great value. It is always refreshing to find so many quality options that fit well and looked great. The staff, specifically Kevin, was especially impressive--friendly, knowledgeable, and genuinely interested in helping my son find the right pieces without ever feeling pushy. Kevin made the experience easy and enjoyable from start to finish. Kevin has helped my son with suits for first interview to now his wedding attire. If you're looking for great service, a comfortable shopping environment, and a wide variety of quality clothing, I highly recommend DXL.

I can't say enough good things about this store. Amber is a…read moretrue gem and the amazing service she provided helping my son find the right sizes and proper fit was nothing short of excellence. My husband, who isn't big or tall, wished he could shop here so Amber could help him, he was a little mad about it! Good selection and worth every penny. We walked out with everything we were looking for and will definitely be back.

Bad service. Say can't try on the clothes. Last time the woman work here. It's same bad service…read more The manager need training good people work here. Have twice meet a very nice lady work there. Where is she?

This is another one of those stores I like to check put to see if anything speaks to me. Some times…read morethey have some really cute stylish items. A bit pricy. Also make sure you try everything on first as sizing isn't consistent. I can run from anywhere between a 4 amd 8 depending what it is.

Drove 2 hours here to get Christmas stuff for family and their a "fast house" seller based on fast…read morehouse website and I get here and they ain't got shit for motocross. More blue collar attire than anything. Service was good, girl answered my questions, greeted me on my way in. Value is pretty norm for this type of clothing. Store could use an update on their availability of merchandise.

I've been shopping at District 48 for the last couple years and it's one of my go to stores at the…read moremall. Recently, like in the past month, the shop has made a huge improvement with appearance and just presentation overall. I love stopping in and seeing the what they have even I'm not specifically looking for anything. The service is always extremely courteous and helpful.

If you are looking this store up, chances are you know why…read more This store is a godsend in northern Phoenix because it carries brands normally only available in Los Angels and New York boutiques (Yes, the prices are still the same). The guy who owns the place is really helpful and gave me some coupons when I made my first purchase. My favorite thing about this store is that they only carry one design in each size. This way you know you will not see the same person with your shirt. Their main brand seems to be Rouge Status which they have a plethora of but I go there for Dim Mak and Two In The Shirt (TITS). I called them about a month ago and they said they would also be stocking Diamond Supply Co. which is a plus. Aside from Tees they also carry high end jeans. Overall a great place with good people running it.

I went in, very reluctantly, after reading the comments. But I had to get several pants altered and…read morebuy a few things for the holidays coming up. As soon as I walked in, without the door even fully closing, I was greeted. The gentleman helped me get started since the tailor was busy with another. Every time I picked up an item and carried it around showing I was going to buy it someone came up and said I'll take that for you and it'll be by the register when you're ready. Everyone was very attentive and professional. I will absolutely go back to this location. It may even have been the best location I've been to, and I've been to many, in several states. Thank you to the team there for your help and professionalism. Over and above what I'd expect from anyone.

The associates tonight had no interest in our business. When we asked for help, the girl said she…read morewould find someone else to assist us. Guess she couldn't pawn us off on someone else - so came over. Did not listen to anything we requested and offered easy choices, for her - sizing suggestion was way off, and then blamed him for saying what she offered was uncomfortable! Clearly these folks don't work on commission. Loss of two suits sale tonight won't make an impact, but the lack of customer service eventually will. We won't be back, and will share with our friends beyond yelp.

Worst place ever. Dont even think about parking in the parking lot. The guy who owns the building…read moreis an asshole and tows anyone. Even if you shop there. They have no signs on several of the parking spots, yet they still tow you. Illegal. Signs are to be posted at each spot if you don't want people there. I already confirmed with PD. Your service is disgusting. I'll GLADLY be returning the product I bought once it opens again and I'll take my business elsewhere. DO NOT SHOP AT THE TEMPE LOCATION

Fabulous.. excellent selection, and service.. alterations were done sooner than promised.read more

Love the Bell location! It's always so well organized and tidy. They usually have a great selection…read moreof shoes which is what I love to shop for at The Rack!

I love the Nordstrom brand. This store represents in their store layout, cleanliness, stock…read moreshelves, knowledge staff, and pricing. I always find something that I just cannot live without. Lol. There is plenty of parking. They're are accessible parking spots and entrance.