I highly recommend this location to get the best shopping experience most people would only hear…read moreof. The sales were great. The ladies that had positive attitudes provided outstanding customer service to me and my sisters when we were here yesterday. I love this location and am planning on coming back when I am ready to search for a new wardrobe for my new job soon.

Nasty rude girl working there now. cutting up torrid card and taking my business elsewhere. I was…read morebasically stopped from picking up a bunch of items that were already paid for which is completely unethical and she was so disgusting, angry and rude that I didn't even feel safe going back there. Please take a shower and get an attitude adjustment.

A great place to unwind while having lunch or dinner and a drink... The service and the food are…read moretop notch! I would highly recommend this place!

I have been an Emerald XO Ivy (EXOI) customer since day 1. I have found the quality, selection,…read moreand style to have improved over the last several years. There is a nice composition of jewelry, accessories, activewear, dress/business casual, and casual wear. I enjoy watching the lives or catching the replay on the app. The description of the clothing, its fit, and styling is accurate & attractive on their app. It's great to be able to purchase high-quality in-season "branded" boutique pieces at reasonable prices, and customer service has been consistently responsive and positive. The recent custom apparel and jewelry lines are affordable and good quality, standing to daily use/regular washing. The owners and employees appear genuine and authentic, without that "seeking fame and glory" personality/air that one might see in similarly structured online boutique experiences.

Brand new concept store - owned by Torrid - for plus size women. They carry mainly lingerie and…read moresleepwear but also have a small selection of active and swim (and will soon be getting more of the latter two in, per the manager) No website - everything they sell can be found on the regular Torrid website. Manager and SA Taylor and Allie were the SWEETEST. I had a great conversation with both ladies. Ladies, if you wear a 10 or above, stop in and check them out! More options for plus size ladies is always a great thing, and I'd love to see Torrid put a Curv store in the East Valley!

I have been buying my unmentionables online for a while now, but I felt it was time to get properly…read morefitted after losing a bunch of weight. Taylor at Curv, is amazing! She went above and beyond to help me with fit and also--bonus! She found discounts I qualified for! I saved a lot today and found items that truly fit. I highly recommend this store and Taylor especially.

This is another one of those stores I like to check put to see if anything speaks to me. Some times…read morethey have some really cute stylish items. A bit pricy. Also make sure you try everything on first as sizing isn't consistent. I can run from anywhere between a 4 amd 8 depending what it is.

Bad service. Say can't try on the clothes. Last time the woman work here. It's same bad service…read more The manager need training good people work here. Have twice meet a very nice lady work there. Where is she?

When people visit my closet, I often say "Welcome to Ann Taylor Loft." I'd say about 85% of the…read moreclothes hanging in my closets (yes, plural) are from this store. I love their stuff. What more can I say? A lot more. Ann Taylor Loft is the more casual and less expensive version of the Ann Taylor store. Their clothes are very classic but with a touch of flair. Most of their items are fairly affordable, and they always have a generous selection of sales items. Plus, it's safe to say that most regularly priced items go on sale fairly quickly. So if you are jonesing for that cute outfit that's a little out of your price range, you can come back in a few weeks and it should be on sale. And to top that off, they usually have great discount incentives -- i.e.: spending $50 or more and get a $25 off coupon off your next purchase. The salesgirls are sweet and friendly too. They are never pushy, but always willing to help you in whatever way you need. A great store with fantastic fashions and nice salespeople make it a place that I'll frequent for years to come.

Great clothes but deliveries take at least a week longer than expected, even if you pay for…read moreexpedited shipping They need a new shipping service

Stopped in to get a quote on a box full of my hubby's Columbia shirts and a pair of Brooks running…read moreshoes. They usually take teens to late 20s clothing but we're mid 40s and the items were universal in age. All were purchased in the last 1-2 years and in really great condition. They were a STEAL for Plato's, considering the exact items can be bought online today and each shirt were all in the $25-$50 range brand new. There was 30 minutes wait so we ran errands. They texted when it was ready for pickup, and we made $45 cash. Since these items had been sitting on Marketplace and Poshmark for a while, I just wanted to be done with it all. The place was packed on a Saturday, and the gal who helped me was very patient & friendly.

Over the years, I've become much more understanding of how fast-paced retail has become and how…read morecosts have increased. I also understand that not every item I bring in will be accepted. However, I value my clothes, even when I'm ready to part with them. What was frustrating about my visit today wasn't just the offer of $3 for three items--it was that I brought my clothes in neatly folded in a bag, and they were returned to me in a wrinkled pile. I was disappointed by the lack of care in handling them. For a store that specializes in buying and reselling clothing, I expected a bit more respect for customers' items.

I would consider Aerie one of the best "over looked" stores in Arrowhead mall. If you're like me,…read moreyou probably walked past this store many many times without ever going in. I'm happy I finally gave it a chance! They were having an awesome labor day sale, everything 40% off! Their undies are super comfy and cute, the are my new favourite next to VS of course. Next time I have some extra cash I'll go back for their clothes, the cotton they use is seriously BUTTER soft. Ps the sales girls here were super awesome and helpful. I heart Aerie!

Rude cashier. Purchased 5 items got charged for 6. She also didn't know what the percentages were…read moreon sale items. She had to yell across the room to the kind associate who greeted me. Also didn't buy anything cheetah except for a bathing suit for my step daughter also charged for a cheetahlace cover ? Purchased two dresses a cardigan , bathing suit for daughter and a bra for daughter. I need a refund on items I did not purchase. Tried calling the store around 7:25 p.m. but unfortunately no one was picking up. I can be reached directly at rialandero0@gmail.com |Mobile 623-213-9970

My wife and I recently stopped by the MAC counter at Macy's Arrowhead while she was shopping for a…read moredate night outfit and looking for some new makeup. I felt compelled to leave a review because the level of service we experienced from Arisa was genuinely exceptional. The time, care, and attention Arisa gave went far beyond what you would expect from a typical retail experience. She was not focused on simply selling products and moving on to the next customer. What I watched was someone who truly wanted to create an experience and make sure every want, expectation, and concern was heard. What stood out most was that it was not about finding the most products for my wife, but rather the right products. Arisa took the time to understand exactly what my wife was looking for and thoughtfully guided her toward a handful of items that truly fit her needs and style. From a male perspective, as someone who does not buy makeup but absolutely values great customer service, Arisa is exactly what you would hope for from a brand like MAC. She represents professionalism, patience, and genuine care for the customer experience. Macy's and MAC are lucky to have her at the Arrowhead location.

I strongly recommend taking your business elsewhere. My experience at the Macy's in Glendale was…read moreextremely disappointing from start to finish. The store was dirty, disorganized, and poorly maintained, and the customer service was among the worst I have experienced in retail. The staff were rude, unhelpful, and made me feel like assisting customers was an inconvenience to them. The management was just as disappointing. I honestly questioned how some of these managers were placed in their positions because there was very little professionalism, accountability, or genuine concern for customers. The jewelry department was particularly frustrating. The customer service was terrible, and the overall experience left me feeling completely unwelcome. Customers should not be treated as though they are bothering employees or judged based on how much they may or may not spend. Especially the manager Trashy Stacey! A retail store should make customers feel respected, valued, and comfortable--not judged or looked down upon. Unfortunately, that was not my experience here. Macy's Glendale seriously needs to address its customer service, management, cleanliness, organization, and overall treatment of customers. There are plenty of other places where you can spend your money and be treated with basic courtesy and respect. Will file a complaint with BBB as well! My recommendation: take your business elsewhere.

This experience started out very poorly but ended on a much better note…read more I purchased a dress from the juniors department less than 30 days ago for a wedding. The dress was never worn, and when I returned it within Dillard's return window, Gabriella, the Business Manager of Juniors, immediately took an accusatory tone and said the dress was "dirty," refusing a refund and offering only store credit. She pointed out the area she believed was dirty, but neither my husband nor I could see what she was referring to. When I explained the dress had never been worn and was in the same condition as when I bought it, she insisted it would not have been sold that way. She later confirmed she had been the one who sold it to me. I left feeling frustrated and wrongly accused. Thankfully, Cher, a Brand Manager, noticed we were upset and stepped in. After hearing what happened, she involved store manager Daryl, who apologized, reviewed the situation, and immediately gave a full refund back to my card. Without Cher stepping in, this likely would not have been resolved. We were ready to leave and never return. Instead, her compassion and Daryl's professionalism completely turned things around. Cher and Daryl are the reason I'm leaving 4 stars instead of 1. Thank you both for making things right.

I bought a pair of jeans at the Arrowhead location just over a month ago. The button fell off…read moremaking the jeans unbearable. I tried to return or exchange them. They would not do either because i did not have the receipt or the tags. Who keeps a receipt or the tags from their jeans? Jeans dont usually fall apart. Terrible customer service. I will not buy from Dillards again

Love the Bell location! It's always so well organized and tidy. They usually have a great selection…read moreof shoes which is what I love to shop for at The Rack!

I love the Nordstrom brand. This store represents in their store layout, cleanliness, stock…read moreshelves, knowledge staff, and pricing. I always find something that I just cannot live without. Lol. There is plenty of parking. They're are accessible parking spots and entrance.