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Kohl's

2.6 (226 reviews)
Closed 9:00 am - 10:00 pm
Updated 1 month ago

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Henry M.

I was at home on the Amazon website wanting to return a package. After answering a few questions the website directed me to Kohl's. It said I didn't not have to box it up or anything. So I figured why not? When I walked in the store I saw Amazon signs directing me where to go in the store to make a drop off in the store. After walking for what must have been 30...... seconds I made my way to the counter. The Kohl's employee greeted me immediately, scanned my code I printed out from Amazon, printed out a receipt, and told me we are all done. I was like whaaat, it can't be that easy? He also noted that on the receipt that he gave me was a $5 off anything in the store coupon. When I got home my account was already credited.The whole experience was 5 stars good. I walked around the store looking around and saw a lot of empty shelves in some areas. It's kind of funny don't you think that Kohl's is helping a company that is taking away their business? Yah yah I admit it, I'm to blame too for being lazy. Peace out

Wide driveway in the parking lot
Lou C.

I Loved this Kohl's located behind Fry's Electronics in Campbell. It's incredibly convenient from Highway 17, as I was staying near Westfield's Valley Fair Mall. Since I'm a long term member of MVC (Most Valued Customer), I'm familiar with merchandise and marketing strategies. I can skip over your dislikes about Kohl's while shopping here. This store has a logical layout which made my navigation easy. Staff is much friendlier than where I came from. I guess it's nothing unusual for you. I truly appreciate the informative directions and a functional escalator. I came with a handful of coupons and a gift list. I didn't feel like paying luggage fees and bringing stuff from Houston. I can find exact same quality of stuff here for friends and family. I got what I needed within an hour. I left the store with 2 bags of goodies to attend family gatherings.

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8 years ago

I would like if they close. Zero respect for customers. We live at a walking distance but prefer to go elsewhere always.

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Page 3 of 6

Ask the Community - Kohl's

Review Highlights - Kohl's

I went toward the back where amazon returns were, and it was a neatly organized area that provided efficient returns.

Mentioned in 19 reviews

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4.8(100 reviews)
0.7 mi
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I've been wanting to go to Redemption for several months and finally made it to downtown Campbell…read moretoday to check it out. It's a cute boutique offering California-made items such as pottery, clothes, skin care products, jewelry, art, and more. The store is nicely organized and their items are neatly displayed. A table with pottery near the entrance caught my eye right away. I also enjoyed checking out the flavored salts and oils for cooking, room diffusers, wall art, and jewelry. I was surprised to see they carry the wonderful Osea skin care products as I didn't know they were made in California. I ended up buying a ceramic spoon rest, room spray, and a tiny gold "diamond" ring. Their prices were reasonable. The store owner rang up my items and was very friendly and nice. I will definitely be back to shop here again.

I stopped by this small business a couple weeks ago and everything was as expected, prices of items…read morewere pretty high and especially for San Jose but nothing unexpected. I bought a tank top and it was $42 which was pretty steep but I didn't mind. Until today, I had washed the top I purchased ONCE and after only 2 or 3 wears it starts pilling almost everywhere! Sometimes the my washer does this which isn't avoidable, but I had washed it with like colors and fabric types so it shouldn't have done this. There's also weird lines in the fabric now so not sure if I would wear this outside my house anymore.

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Redemption - Clothes and baseball caps

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Sports Basement

Sports Basement

4.4(497 reviews)
0.7 mi
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For the first time, we decided to rent ski clothes instead of buying and we couldn't have been…read morehappier. It was very cost effective and IMO it works incredibly well for families with growing children. We were going in a last minute trip and I was able to find everything I needed for a very reasonable renting price and just needed to spend a few minutes inside the store. Staff was super helpful guiding me through the process. This is my favorite Sports Basement location. Highly recommend!

"Best Footwear Experience--Ask for Steve!"…read more I've been to countless running and shoe stores over the years, but my experience at the Campbell Sports Basement was on an entirely different level. If you are looking for new shoes, do yourself a favor and find Steve in the footwear department. His knowledge is genuinely unmatched. He didn't just point me to the newest or most expensive model; he took the time to understand the mechanics of my feet and explain the nuances of every shoe we discussed. He even had me running down the aisles in various pairs to ensure the fit and feel were perfect. It was easily the best customer service I've ever had, better than some shoe speciality shop! To top it off, I found out about their "Love Your Purchase" return policy. It's a total game-changer--knowing I can actually test these out and bring them back if they don't work for my feet gives me so much peace of mind. Between Steve's expertise and the store's return policy, I won't be going anywhere else for my gear.

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Sports Basement - ON Cloudsurfer 2

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Black And Brown - upstairs: men's clothing

Black And Brown

3.8(502 reviews)
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Went thrifting this afternoon and my first stop was Black and Brown. I'd never been there before…read moreand wasn't sure what to expect. Wow, what an amazing store. They mainly sell vintage and modern secondhand clothes, bags, and shoes for women and men, but they also have new pottery from a designer called Familiar. The store is spacious and carefully curated. There is no thrift shop smell and it looks more like a cute boutique than a secondhand store. You can sell your clothes there, too. There are two floors of women's clothes and a separate men's shop across a little courtyard in the back. Most of the customers when I was there were young adults of both sexes. The store was busy on a Saturday in the late afternoon. Fortunately, they have a dedicated parking lot behind the shop with plenty of spaces. The staff welcomed me immediately when I walked in. I was interested in looking at purses and they had quite a few vintage and newer ones from designers like Coach, Tory Burch, Kate Spade, and Dooney & Bourke. I didn't buy any, but enjoyed checking out what they had to offer. I didn't pay too much attention to the clothes, except to notice that women's pant sizes on the second floor only seemed to go up to size 11/12. If they had bigger sizes, I didn't see them. Overall, I was impressed with Black and Brown and would like to go back.

I kept driving by this store and finally stopped in yesterday…read more The store is organized and clean and I found the staff helpful. It took some time to find items that interested me as I looked through the entire store (two floors for women and one for men). Some items were over priced but you can find some good gems here. Overall, I would recommend!

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Black And Brown - Upstairs

Upstairs

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Hidden Hype Clothing - Our Toddler/Kids selection is amazing!  Best quality, tailored fit & updated weekly.

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3.4(16 reviews)
5.2 miBlossom Valley
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Genuinely a horrible experience. I placed an order for an item they didn't have in-store and I told…read morethem I needed it ASAP. The associate let me know it would arrive early morning the next day. I never received a call like they said I would so I waited all weekend and when I finally came to pick it up they had sent over the wrong size. The owner then forced us to go pick it up in Daly City if I wanted it that same day and offered no partial refund or even a discount on a future purchase. Will be blasting them on TikTok. Order on Stock X. Associate also made us uncomfortable asking us about our ethnicity instead of just checking us out.

Super rude, absolutely horrible customer service and such an overcharge for shoes. Yelled at us as…read moresoon as we walked in even though I wanted to check out the shoes, I had my service dog with me big German Shepherd but they let a small dog come in. I didn't even want to explain that my dog was a service dog he was so rude! Never going to shop here save your money guys. I don't recommend this place I highly recommend the other shoe place here called Fresh Society and super accommodating too. Also said they would call me back for shoes a few months back and never once did. Also looked at recent reviews looks like everybody hates it here recently

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Hidden Hype Clothing - Hidden Hype Featured wall displaying our newest arrivals which updates weekly.

Hidden Hype Featured wall displaying our newest arrivals which updates weekly.

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Bonobos

Bonobos

4.5(89 reviews)
1.8 miWest San Jose
$$

I'm shocked by the number of five star reviews because my experience was anything but! I walked in…read moreand the gentleman at the register, asks "how may I help you today" kindly but as soon as I said that I have a return, his demeanor changes completely. I asked him if they have any sweaters with a different type of material because I found this one itchy, but he's not really interested. He just tells me "let's just take care of this return first and then we'll see". so he processes my return and says "alright, you're all set", without any intention of following up on the question I had asked earlier. I asked again, "so do you have any other sweaters, with a different type of wool, and he says, "well there's some sweaters on the counter behind you. You can take a look ", without any intention of helping. so, I have to literally ask "what kind of material are those sweaters made of?" now he doesn't know either so he looks up the item on his computer and he tells me that they are indeed a different type of wool. It should not have taken this much effort for my question to be answered. Could he be any less interested in making a sale? At this point he gets a call with a customer, presumably, and stays on this call for 5 minutes. I continue to browse and find a sweater that I quite like and bring it up to the counter to ask him to look up the price and material for me. But he never gets off the call, which isn't entirely his fault. But he could have multitasked and or put the call on hold to help the customer that is actually there in person. But he really just did not seem interested in engaging with me. Where's that stellar bonobos customer service I keep reading about? Not present at the Santana row store on Monday 12/22 at 6pm. Management if you're reading this, that guy needs to be fired. You just lost a loyal customer!

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Bonobos
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Kohl's - deptstores - Updated May 2026

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