I got a few pairs of pants hemmed here and the experience was great. The owner was really nice about taking the time to carefully pin my pants. She then had me stand in the mirror and tripple check that I liked the length (considering that I wear flats all the time.) Yes, I did have to pay ahead of time (I think she prefers cash?) but I didn't see a problem with that. She let me know that a lot of the time, she'll do the work on garments and then the customer never returns to pick them up. This is totally understandable! When I picked them up, she asked if I wanted to try them on and make sure they were right. I was in a rush so I didn't - but just the fact that she asked really showed to me that she cares about a job well done. The pants were perfect! And she even did a great job with the stretchy materials. You couldn't even tell that the pants had been hemmed. Her stitching was well done and looked exactly like the original. The only reason I'm giving her 4 stars and not 5 is that her prices were a little high. however, that's very normal in Issaquah and she really did do an excellent job. I don't think i would take anything cheap to her to do but when I buy nice pants, I don't want cheap service ruining my pants. I know I can trust Kimberley's. read more

I chose this alterations place based on Yelp reviews and I was not disappointed. Kimberley was so very helpful and obviously a master of her craft. To top it off, she is funny and made me laugh. She requires you to pre-pay which I understand. My bridesmaid dress was ready when she said it would be and it fit perfectly! Thank you Kimberley! I'll be back to see you with my next alteration. read more

This store was great. They are Very easy to work with and she happily took my dress in very last minute. She had me try it on, measured it, and took it from there. She will have it completed in less than a week so the $62 was not a big deal to Me. She was very nice and pleasant to work with. Will be using her again! read more

Kimberley altered my wedding dress on short notice and did an INCREDIBLE job. It fit perfect on the first try and she created a bustle for my dress that is just STUNNING (even though it is has tons of layers). She is wonderful! Although her prices are higher, the work she does it quality and worth the price. read more

I was sooo happy with my experience working with Kimberley! I came in with an idea to sew together two NFL jerseys and she delivered! She was fast, professional and fun to work with. I will definitely be coming back for any alterations I need in the future. Check out the photos I posted of the jerseys... They were the perfect gift :) read more

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The woman working there refused to wear a mask and told me that she thought that covid was a hoax. She was coughing and sneezing and wiping it on her hands which made me extremely uncomfortable and grossed out. This has happened more than once, and I will not be going there again. read more

In June she helped me get a bridesmaid hemmed in four days before I had to fly out. She was really nice and helpful. Dress was there and hem done perfectly. I will be coming back! read more

I'm short, which means I need nearly every single pair of pants I purchase hemmed. Since moving to Issaquah last September, I've been taking them all to Kimberley. She does a marvelous job, especially on those 'orignal hems', is affordable and fast. Oh, and not to forget, friendly. She's got all sorts of advice and not just for your garments. Last time I came in, she sent me out with all my pants (finished a week early) and a bag of chile lime corn nuts! Can't beat that! ;) Seriously, she's awesome, your threads are in good hands with Kimberley! read more

Kimberly was very helpful in altering my wedding dress. I bought it on-line from China, and it arrived WAY TOO BIG!! She carefully pinned, measured, and figured out how to make it work. Returning a few weeks later, I was absolutely thrilled with the results! I will drive to Issaquah again for her work, and highly recommend her to YOU!! read more

Amazing experience, I would come back every time. I'm not sure why there are negative reviews regarding the initial amounts that needs to be paid upfront as this is typically the norm for any tailor. I would recommend Kimberly to anyone. Thanks again Kimberly. Nick T read more

Just had 5 men's pants (3 jeans, 2 dress) altered (waist and seat taken in) and she did an excellent job. Most importantly, she did it the right way so that you would never know to look at them that they'd been altered in anyway. Note that she only accepts cash or checks for payment. And contrary to two other resent reviews, be had no personality conflicts, whatsoever. And as for pricing, If you want something done right and done well, it's worth it. I know in my case, a lot of tailors, especially those associated with a dry cleaners, (Kimberly's is not, by the way) would have taken the easier, and less labor intensive route of taking in the waist only at the back. But doing it right means opening up almost the whole waist band and taking it in from the two sides, equally. I will definitely use her services in the future, and if needed. read more

I have been coming to Kimberley's for a little over a year and I have only had exceptional results with low prices. My last time using her was so good I have leave a review. I bought an expensive wool sweater in Iceland last summer and my 2 year old at the time broke one of the threads in the neck and my sweater unraveled at the neckline a little. I brought it in for Kim to see and she was able to reknit the neckline!! In fact, i can't even tell where the yarn snapped. She's a miracle worker. And it was under $20 for the fix! She's quick, affordable and does great work! The trifecta! I was surprised to see there were some unhappy customers, since I've only had great experiences with her. She is a friendly, kind hearted, person, originally from Vietnam, who is an incredibly gifted, hard working, seamstress. She makes Seahawks scarves to raise money for poor families in Vietnam and if you ask about the families she'll explain to you the dire circumstances the women and children she helps are in. Looks like she's had more great reviews than not, I would certainly go with those and try her out! read more

Kimberley is amazing! I took a dress in I needed altered for an upcoming wedding, and the dress was absolutely perfect. She tells you how much everything is going to be before you leave anything with her. She also allows you to pay when you drop off items to be altered, with check or cash. I have been to other places that do not tell you an exact price until you pick up your items. She's very knowledgeable and sweet too! I will definitely be back if I need anything else altered. read more

Paid $195 to have a $200 dress taken in two inches in the waist and about 4 inches from the bottom. While they do a nice job, it just isn't worth the price. You can find a cheaper place in Bellevue. read more

This place is a ripoff. I had a pair of jeans hemmed here and it cost me $80. She quotes a price and then increases it when you pick up. Terrible experience overall. read more

Kimberly was pretty rude, and made everything seem my fault. I apparently 'didn't tell her that I would need my dress hemmed 3 inches', and she told me so. How rude. The cost of the hemming was $65, which was ok, as this was a prom dress. She claimed it would take four days, which was pretty good. Overall, the quality of the work is high, but the quality of the person is fairly low. read more

Kimberley tailored a wool blazer for me that I had bought after having a baby and was bigger. Now that I've lost weight, I love the blazer, but didn't think I could still wear it. She made it fit perfectly, which is awesome, but the best part is - and here is where I am a bad customer - I left it there for like, six months, having forgot to pick it up. Then I was doing a closet clean out and was wondering what happened to the dang thing and realized in horror I had left it there. I stopped in assuming she had ditched it and she assured me she'd never do that, and even encouraged me to bring in more things! I was thinking she'd show me the door after I paid and ask me to never come back. So it was awesomely tailored and she forgave me for my lateness. Great tailor; great gal. Thanks! read more

I was very happy coming here. I came here many times for alterations and the service was great from the beginning. Then suddenly it started to change and I felt impatience and rudeness. I felt very confused because you are paying for a service. Ridiculous. It is a shame because I am always in need of alterations and my friends too. Glad I found someone in Bellevue. read more

We often are impressed with and blessed by, local business owners that just "get it". We call it "Client's First" at Hometown Advisor Real Estate. Today I met Kimberley of Kimberley's Tailoring - Issaquah. In 10 minutes I learned her son is a Captain serving in Afghanistan (w/ 9 mos to go...God speed), she fixed my pants. Refused to take my money. When I insisted she said she would only donate it to Hurricane Victims. When she didn't know where to send it and I said I did, she handed me all the money she had been collecting. God Bless You Kimberley! And my pants? They are perfect. read more

Kimberly was absolutely amazing! I bought my wedding dress the was beaded from top to bottom and very difficult to work on and she performed some extremely tough alterations that looked absolutely stunning! She evening did on the spot alterations when I picked it up! She is amazing!!! read more

I was referred to Kimberly when I needed some lined dress slacks altered and I only wish I had found her sooner! She was so professional and when I picked up my pants they looked even better than they had new. Her work was flawless, no one would ever know they had been altered unlike some past experiences I've had elsewhere! Her pricing was very reasonable and she had them completed in a timely manner. I will definitely use Kimberly again and highly recommend her. read more

I had to get my bridesmaid dress altered so I went on yelp and found this place. I immediately called to ask for a quote but she said the only way is for me to take my dress in first so she can look at it. That makes sense. She is a very friendly lady and does an amazing job. I got a couple of tips from her on how to keep my strapless dress stay up so I wouldn't have to adjust it every so often. To my surprise on the day of the dress pick-up, she sewn my strapless bra to the dress. It was like the best thing that had ever happened to me because she did it without my asking! Actually, I didn't even know it was possible. She attached it so I could easily cut and remove the bra for other clothing/dresses. I DEFINITELY RECOMMEND THAT YOU ASK HER TO ATTACH YOUR BRA TO THE DRESS. This will save you from adjusting your bra all day or night. It's embarrassing enough to have your dress slide down while you're dancing the night away. She's also pretty funny, too. Originally I wanted her to take 3-4 inches in length away from my dress and that would be *way* above my knees. I'm glad she warned me that it'd make me look shorter. In the end, I took her words and only cut off 2 inches from my dress. You would want the lower half to be longer than the first upper half to give the illusion of being taller. Of the 7 bridesmaids, I actually looked really tall because of how the dress was altered, which was just right above my knees. Her prices are extremely reasonable. I will definitely go back to her when I get my wedding dress altered. She does want to have at least 10 days but if you need your clothes altered sooner, I'm pretty sure you can work something out with her. She's very hardworking, and I believe she works 7 days a week. Though, I remember she said she's open on Sundays by appointment only. Highly recommended place and I can guarantee that you won't be disappointed! One thing you should beware of, as other reviewers have warned as well, is she only takes cash and/or checks. read more

The first time I went there, the price is reasonable (plus you get 20%) off. I went there because of her good reviews. The second time I went there, the bump up the price! I have pants that need to be lengthen, easy enough that the stitches were already out. She just needs to fold it about half inch and sew it back. That is $20!!!! It was $18 in Bellevue. This is a joke. This is going to be my last time there. She just put the price based on her mood. read more

I had a very unfortunate experience today at Kimberley's. I've always been pleased with her work. I dropped off a gown for hemming a few weeks ago for my daughter's upcoming wedding. As Kim wrote out the ticket she asked me to pay cash up front. I was a bit surprised, but paid her the $85 plus tax. She wrote "cash" on the back of the ticket. I know I paid her, because I also went to the nail salon that day and didn't have enough cash left and had to use my credit card at the salon. Today when I picked up the dress, Kim required payment. I explained that I already paid cash and referenced "cash" on the back of the ticket. She said, 'No, it would be marked Paid". Am 100% certain I already paid, but had to pay again, she wouldn't budge and of course, my dress was hostage until I paid. Very disappointing experience. While her work is excellent, I will think twice about going to her again. Be sure to get you ticket marked "paid" if you pay in advance!! read more

So I'm new to the area and was going off reviews to find someone who could do the alterations I needed on a bridesmaid dress. I found Kimberley and it seemed great, I took the dress into her, we talked about taking in the bust and the sides, bringing up the shoulders and the hem. $130 total for all of it, ok thats fine I can deal I was asking a lot to be done and she said she could have it done in a week. So I go pick up the dress today, put it on and the bust is way too big, as soon as I stop having perfect posture the shoulders fall right off (not ok for a catholic wedding). I bring this up and she just argues with me saying she'd have to cut new arm holes and it wouldn't look right. I leave, done arguing and call the bride on my way home. She says no, it should be fine she should have just taken in the bust at the sides which she was supposed to do anyway. I call her up and she starts yelling at me telling me that I'm wrong and that the dress shouldn't fit that way. Also that she never charged me to fix the bust (which we had discussed as it was too big from the beginning). I ask if she could fix it without charging me anymore because it was what I was originally told was going to happen. She says no, because she would need to re-do the arm holes it would be $50. Basically I'm very disappointed she didn't do as was asked of her and then tried to charge me again to do what should have been done in the first place. I'll never go back and never recommend her to anyone. Looks like I need to find a new tailor to fix this dress in the week that I have before the wedding... Also she's cash only which is way annoying, not many people carry that much cash on them at any point in time. Get with the times and get a credit card machine. read more

I came here for the first time this week and she was excellent, going above and beyond with my dress alteration, ensuring that it was perfect and even removing a tiny stain complimentary. Kimberly was great! read more

I came here to get alterations for a bridesmaid gown. I expected to pay a bit more given the reviews on Yelp, but turns out I paid nearly 200% more then any of the other bridesmaids - the alterations were more then the dress. I do take a lot of the blame as I should have gone somewhere else, but she had already marked up the dress and I felt VERY pressured. Again, totally my fault. Came back a few weeks later and it was not done correctly and she had to finish what I paid for. As other reviewers said, cash only and you pay up front. Very high pressure and nothing special in terms of alterations. Go elsewhere and don't be stupid like I was! read more

I will never go back here and would never recommend Kimberley's!!! Her customer service is HORRIBLE! I had a dress and a pair of jeans altered. I went in to try them on after she altered them and they seemed to fit fine. I wore the dress to a wedding a few weeks later and realized after wearing it that the straps were still too long and needed to be shorted. I paid around $100 to have the dress altered and assumed she would fix the length of the straps because it wasn't done correctly in the first place. She REFUSED!!! The jeans fit well, so I will give her that. It's not her skill level I have a problem with it's her customer service. I own a business and if the customer is ever unsatisfied I always make it right or refund their money. If you're looking to have something altered I HIGHLY suggest going somewhere else. She makes you pay before the garments are altered, so there is no way get your money back and clearly she won't fix something that wasn't done correctly in the first place read more

Needed to take in the waist and seat on my favorite men's dress pants, and found Kimberly's place. She did an excellent job! She is very friendly and customer oriented too. read more

She's great. I've only had one thing done by her so far. I bought a little black dress from American Eagle and the first time I wore it a strap broke! I didn't want to try and return it so I took it in to her. It was a bit steep pricewise, but I'm happy with her work. She fixed the strap and had the dress ready for me within two days. She's very pleasant to speak to and seems to care about her business a lot. :) I'll definitely come here again. read more

She is a miracle worker. Needed an alteration in a few days notice and she exceeded my expectations and had it done the very next day. High quality. Solid customer service. Highly recommend. read more

I love Miss Kimberely! Even though Kimberely was sick when it was time to pick up my dress and I told her I did not need it right away, she insisted on having it done on time in-case I needed additional alterations. My wedding dress fit perfectly and I paid exactly what was quoted when I dropped my dress off. I would highly recommend Kimberely to anyone in need of alterations. Thank you, thank you, thank you Kimberely. read more

Avoid "Kimberley's Tailoring & Alterations" Like The Plague The fact that this woman, proprietor of "Kimberley's Tailoring & Alterations" (240 NW Gilman Blvd #6, Issaquah, WA 98027), has received some good ratings (https://www.facebook.com/pages/Kimberleys-Tailoring-Alterations) suggests that she has a clientele that expects little, is easily intimidated, and has no qualms about parting with a LOT of money UPFRONT--yes, you heard me--with no assurances that the job will come up to standards, other than the abrupt, obnoxious manners of the proprietor. "Kimberley," I presume. I entered "Kimberley's Tailoring & Alterations" for the first time ever to have two new skirts shortened. Pinning the skirts for hemming proved a somewhat unpleasant experience. "Kimberley" made no particular attempt to advise on length, or enable me to properly see the length of the hem, vis-à-vis the shoes. She did, however, convey in her gruff, incoherent demeanor what she could NOT do for me, rather than what was achievable. Indeed, "Kimberley" made it crystal clear that her aim was not to please this customer, but to lord it over her. No matter, I thought to myself. We all have our idiosyncrasies. So long as she's good at what she does, right? Following the fitting, I headed to the counter. I expected to receive a slip--perhaps pay a deposit--and depart. Whereupon "Kimberley" informed me that I would have to pay her in full and UPFRONT. I said that I seldom pay for a service I have not received in advance, except when the government forces that on me, and I presume she is not working for them (she'd make a great TSA agent). If I pay upfront, I inquired, what recourse will I have should she botch the job? None, "Kimberley" conceded. How much did she want for hemming two skirts, I inquired? ONE HUNDRED AND THIRTY EIGHT DOLLARS! $138! The skirts, although stunning and well-made, were bought on sale for $29 each (at "Winners," in Vancouver B.C.). I told "Kimberley" I would not pay $138 for hemming. And I would most certainly not be paying $138 in advance. I'd be prepared to pay a deposit, no more. Besides, with the full amount in her pocket, in advance, what incentive would she have to do a good job? I requested that she return the pinned garments, at once. I offered to pay for the time she spent pinning the skirts for hemming. More civilized and reasonable than that one can't get. Whereupon "Kimberley" became unhinged, clutched my PROPERTY (the skirts), refused to turn them over, and informed me she'd be removing the pins forthwith. I had stood for 25 minutes in her sweltering shop, being pinned for hemming. I saw no reason for her to be so irrational and undo the work. "I'll pay you for your time as well as for a box of pins," I offered. Again I demanded she return my garments forthwith. From there on it was downhill. "Kimberley" threatened to call 911 and claim I had assaulted her, because I had reached for my skirts, which she was clutching and refusing to return. I took out $20, put it on the counter, and demanded again that she give me my property, or else she'd hear from my lawyer. I promised that I would be committing the experience at "Kimberley's Tailoring & Alterations" to pixels. Finally, "Kimberley" relented. My skirts were returned and she yelled, running after me, "I don't want your money." Realizing she was making a scene outside, "Kimberley" retreated into the shop with the cash. Good riddance. I headed to the adjacent "Dirk's," where the service is always fantastic and the people genteel and gracious. Incidentally, I had a similar experience with "Margarita Tailor," also of Issaquah. I can only imagine that in both instances ("Kimberley" & Margarita) one is dealing with authoritarian individuals who do not understand how free-market transactions work. read more

I went to Kimberley's on recommendation with a Banana Republic blazer and a shirt that Nordstrom didn't quite get right. She did a fantastic job getting everything to fit my awkwardly lanky frame like only expensive European brands do. Her customer service is excellent, she's very knowledgable and took the time to explain to me what was what. I'll definitely be going back. read more

I went in right before close and showed Kimberly my wallet where the zipper had fallen off about to ask her how much it would be to fix it when she stopped me and asked where the zipper was. I went and retrieved it from my car and she said she would fix it for me no charge! She slipped the zipper back on and I thought she would just tuck the ends back in like It was before but she noticed that the reason it came off was because they didn't lock the ends so she went out of her way and locked both sides of the zipper for me so it wouldn't come off again! She was so sweet and helped me no charge and no questions asked! If I ever have alterations to be done I'll definitely be going to Kimberly's! read more

Kimberley is amazing. I took my daughter's school uniforms for alteration. My daughter is really tall and skinny; so I had to buy the larger size uniforms to make sure she is not wearing something that is short on her. Kimberley did such a great job. She even made it so that if my daughter should grow "wider", she can easily undo the remedy she did to allow the uniforms to "grow" with my daughter. This is especially important because school uniforms are expensive! I immediately recommended Kim to other parents at the school. Thanks, Kimberley! read more

Horrible service and overpriced. This is the second time I went after a bad first experience to give them the benefit of the doubt. The first time, after reading some good reviews, I brought a dress to get hemmed in a pinch and was flabbergasted by the price she quoted. I didn't have time to shop around so I left it there. It took about a week for a basic hem. She wasn't the most polite business owner but that was fine. The second time I went in, I was with my two young kids. She barely acknowledged us as we came in. I pointed out a cup of old coffee at the entrance (worried my kids may knock it over) and she just replied oh it's mine just leave it. I tried on my dress for alteration (I needed the shoulder strap taken in) She proceeds to look all over the dress asking who made this, was it homemade, that it was all done wrong and sewed incorrectly. (Sorry my $400 dress from Neiman Marcus doesn't meet your standards.. I did not say this I kept quiet) She pointed out places that she thought should be altered. I responded well I just want the shoulder to be brought up. She quoted me $25 and that it would be done in a week and a half. I thanked her but declined and she looked super annoyed and turned her back on us. Well I ended up bringing it back to Neiman Marcus and they charged me $20. I am all for supporting local business but this was the worst service I've had. Seemed like she was trying to make me pay for more alterations than I needed. I also never take the time to write reviews but was just so upset and disappointed by the service or lack thereof and her demeanor that I did. Never going back here. read more

I have had numerous items of clothing altered at Kimberly's. I found her to be courteous, competent, and timely.

I live in Minneapolis, but visit the Eastside during the holidays to see family and friends. I brought my heavy duty Marmot ski jacket with me because the while it's not as cold in WA as it is in MN, it's equally nasty. I ended up putting a small tear in it during transit and needed it to be patched up quickly because I was only going to be in town for a few days. On my brother's recommendation, I brought it to Kimberly's. And two days later my jacket was good as new. Kimberly is cool. She's really nice and most importantly professional. We were able to work something out so I could get my jacket back faster than usual. Excellent job and would highly recommend! read more

Kimberley is wonderful! I took my wedding dress in to be altered and she was reasonably priced, gave wonderful advice, and was so friendly. I bought my dress at David's Bridal and they sold me the undergarments for the dress. I put everything on, but was not happy with how everything looked. Kimberly gave me advice on the best undergarments to buy, fixed the back of my dress so it didn't look stiff and helped me figure out how to tell my maid of honor to bustle my dress. I am so glad I didn't get my dress altered at David's Bridal. I feel confident taking all my clothes to her in the future! read more