I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

Incredible customer service during our first experience at Bon Ton Cleaners! They went above and…read morebeyond and helped us get a suit ready for an upcoming wedding at the very last second. Without their patience and willingness to help, we would have been in serious trouble. Thank you to Bon Ton Cleaners for the great value, communication, and prompt service. We will be coming here for all our future dry cleaning needs!

I brought a huge bag of clothes that needed to be tailored around 2 sizes smaller. The nice owner…read morepatiently worked with me to try on each item. She told me honestly what items she thought were worth tailoring, and explained the alterations and expected results for each item. She was able to finish my order within 2 weeks, and did a great job that I came back to get my new jeans hemmed. My bill was pretty expensive, but it was worth not having to buy a completely new wardrobe.

They made me pay up front & asked for a tip on the payment receipt. I got my dresses back and one…read moreof them did not fit me well. It was also very expensive. I personally think you should pay at the end once they've done the alteration and you know that the clothing actually fits you.

Ann is a JOY! She owns Elen Villa and is professional, talented, attentive and SO GOOD at what she…read moredoes. I've brought 9 dresses to her so far, and from minor tweaks in the length, to full on "this dress does not fit please help" - she has made each and every one fit like a glove! Ann has an incredible eye for seeing exactly what needs to be done, and she does it so quickly. I build in 2-3 weeks before I need an outfit for an event, to be respectful of her time and talents, and many other clients, and she always delivers. I am absolutely thrilled to have found her and her skills. She's a delight and so fun to chat with as well - I cannot recommend Elen Villa Alterations enough!

I have mixed feelings about this place, and want to note that I did not end up getting anything…read morealtered here. It came HIGHLY recommended by good friends of mine. A couple of other factors - the seamstress was going on vacation in so her calendar was really booked up for the next 4 weeks. I attempted to get a dress hemmed and altered, unfortunately due to her going on vacation she wouldn't be able to hem it at all, so we looked at just shortening the spaghetti straps that were too loose on me - $38. I was shocked! The folks before me got their pants hemmed and a shirt repair for about that much total. She was very understanding when I changed my mind and decided to shop around more, but in hindsight I wonder if I was charged more because she was really booked, didn't want the job, etc. Or maybe shes just pricey? Who knows. Mixed feeling and mixed review, again I've heard great things but not sure I'll be back myself.

Lol, wtf, I don't even know how this place is still open. By far one of the worst customer service…read moreexperiences I've had in my life. If I could give this place 0 stars for customer service, I would. I should have listened to the reviews here because after writing this up I think it will reinforce the woman's rudeness. This is located on the northeast side of the Northgate Mall. I was running errands in the area, so I figured to go here to get ~5 pairs of jeans hemmed and tapered while out and about maybe about a month ago. The woman there points at the dressing room and tells me to go change. No greeting, no hello, just asks me what I want and points to the dressing room. I put on the first pair and come out for her to put the pins in, mark, whatever she needs to do. At this point, this is where it all went downhill from here. She used push pins (not safety pins) to take the pants in and shorten the pants. She mutters under her breath, I have no idea wtf is going on, or whether I upset her. I go back into the dressing room, and I'm wondering how the fk to take off these pants off safely without stabbing myself with these pins and ruining her pinning. Unfortunately, I stabbed myself a couple times in the foot trying to take off the pants and try on another pair. I might also add, I am a petite person, but these dressing rooms are pretty uncomfortably tight. I come out and let her know that the push pins have been plucking me in the foot from the other pair and ask if there is a different way to pin up the pants. Well, she doesn't see to give a flying fk, and proceeds to do the same thing to these pants. I fear taking the pants off again. So after 5+ minutes of attempting to take off the pants, I come out and ask her if it's ok to just hem these 2 pants (because I don't want to go through needle hell again). Apparently this made her really angry. She raises her voice and tells me that I'm wasting her time, and why can't I try on the other jeans. My partner who was with me at the time, was waiting in the seating area and looked up at the commotion. At this point I was sick of her rude sh*t and told her "I think I'll go somewhere else." Then she again tells me I am wasting her time and tells me to take out the pins myself and put it in her push pin holder. I really wanted to give her a chance and take the past reviews with a grain of salt, but it really is not worth it to come by here. I don't know if she is going through some hard times and wants to project her poor attitude on her customers or what. Whatever it is, I hope she gets the help she needs.

Generally a rude human being…read more I gave her the benefit of the doubt even after reading all the bad reviews. And the fact that shes a non English speaker as I am too and I know its just the structure of speaking a different language some times. I even forgave her for not even looking at me or saying hello after i said Hi. She just grunted. I brought out my sportscoats from my bag and she grew impatient going "hurry up! I'm busy!" "You see I'm busy?" "What do you want?" I just needed my sleeves shortened and that was $45 for one coat. She just walked away after stating her price and didnt even inquire as to if I'd like to put down a work order. I gave my business to Nordstroms because it was the same price with a smile and treated me like a human being. She doesnt deserve my money nor yours. I wouldnt even stop by this place again to watch it burn down.

I recently just moved to Seattle and found Oanh through Yelp because I needed to get a dress…read morealtered for a wedding. Turnaround time was super fast and prices were very honest. Ended up coming back here to get my chef uniform altered and I got it sooner than I was expecting yet again and quality was amazing! Would definitely recommend if you're looking for something quick and reliable! :)

The best! I called for an appointment on Tuesday, and she got me in the following day! She…read moreoffered to alter my garment while I ran errands so I didn't have to come back across town again to pick it up. Talk about great customer service! Originally I just wanted the length taken up but she noticed the straps and the sides under my arms were a bit big too so offered to take them in as well. It fits perfectly now thanks to her detailed eye and the best part was it only cost $40!! The garment is sequins which can be hard to manage but she did a great job, she's definitely a professional!

Annie is very lovely! She has a very quick turnaround! I brought in my wedding dress on a Friday,…read morewent in for a fitting on Wednesday and it was ready for pickup on Saturday! I got my sleeves shortened and took 2 inches from the back, it fit like a glove!! And she made a hidden bustle! Very good work!

Such a great experience! She was so sweet and efficient I brought two pairs of pants in to get…read morehemmed and they look great! It only took a day for her to do it and at a great price! 10/10

Ivona is amazing! Wonderful to work with, warm, professional and prompt. She hemmed and bustled…read moremy daughter's wedding dress. Her work is flawless!! We travelled from Tacoma to North Seattle, no regrets, would do it again. You couldn't ask for a more talented seamstress, would recommend 10 out of 10!

Iwona is truly amazing at what she does. My wife and I are so happy with both of our dresses and…read moregenuinely really enjoyed working with Iwona. My wife and I were in a pinch to get our wedding dresses altered (due to taking a while finding the best dress) before our elopement in August. I reached out to several alterations places end of and they didn't have availability and were booking for fall weddings, it wasn't looking great. I was then referred to Iwona, and she was so reassuring and was very open to not only taking on my dress to be completed by Aug 1, but also my wife's dress. Iwona altered both of our dresses in tandem and kept both of them a secret to the other because we wanted a big surprise. Each of us went in for several quick sessions a few weeks in a row, it was so easy. She is a wizard at altering dresses, it is truly incredible the work she does. The number of hours and details and precision that goes into each dress that has to be exactly what the bride wanted. Iwona- you are truly so talented! I also typically do not like dresses and was not looking forward to wearing one when I was shopping, but when I met Iwona for initial consultation and talked about alterations, I felt reassured it could turn out really great. She made the dress I found come to life and feel so flattering through her alterations. She is so kind as a person and skilled at what she does, and I felt like we were on the same page the whole time. She even finished the dresses a few weeks before the date we decided just in case we wanted more adjustments. She absolutely puts 100% in her projects and is a powerhouse seamstress Iwona made me feel really beautiful in my dress and I can't thank you enough!! My wife's dress turned out so wonderfully, it was such a fun surprise to have a first look at our dresses and see Iwona's magic. I wish I had more dresses for Iwona to alter! I couldn't recommend Iwona enough for trusting someone with altering your wedding dresses. Thank you so much Iwona for your wonderful work and kindness.

I'm so glad that a customer of mine told me to try Victoria's Bridal because that's how I met…read moreVictoria (the owner of Victoria's Bridal and V Custom Designs). It was a relief to find someone who understood the style I was looking for (1950's style)! In fact, she even had some vintage style wedding dresses that she had created on display at her shop I that I liked. The girls at the shop were really helpful and I set up an appointment to meet with Victoria. After meeting with Victoria for a custom design consultation I knew that she was on board with not only the style, but the quality of dress I was looking for. I brought in a picture of a 1950's dress and she masterfully recreated it in silk satin and silk chiffon. She really took great care to get the design details and fit just right. I felt beyond beautiful on my wedding day! Working with Victoria was one of my favorite parts of planning my wedding! I highly recommend V Custom Designs!

I called around to the top tailors and alterations in the area for pricing to let out some slacks,…read moredue to my growing waistline. Alam was 20%-50% less expensive. He doesn't have the fancy shop or storefront; it's a house. His work is excellent, he's friendly, and slacks were done 5 days later. Great quality, value, and result. Recommend! I'll use him again.

Quality work for an amazing price. He is so meticulous, and I overheard another customer say that…read morehe saves all of his alterations for Alam (Mohammed) whenever he comes to Seattle!

I had an incredible alterations experience with Bonnie :) she helped me with my ballgown-style…read morewedding dress back in 2022 and I couldn't be happier with the overall results including communication, comfort, quality, and price (very reasonable especially compared to others in the Seattle area). Bonnie made me feel immediately comfortable with her super responsive email communications (providing a very accurate estimate) and her enthusiasm during our first appointment. I felt so so at ease knowing that she had so much experience with alterations. Additionally, she only takes a certain number of customers so you know that you will get the best service! That said, due to this reason you will have to get on her list very early before your event date. During the final try-on she was so supportive and energetic about the look of the dress. It was such an infectious energy and I felt like we were good friends by the end of the process. Thanks so much again Bonnie!

Bonnie did a fantastic job with the alterations for wedding dress. She made sure it fit me…read moreperfectly, added detachable sleeves that looked exactly as I hoped, and put in a bustle that was super easy for my mom to do. She was really communicative and upfront about the expected costs for what I was asking for from our initial emailing, which was really helpful. Also, she's super fun and kind and made me feel like I was hanging out with a friend during my appointments! Would highly recommend her services :)