I took a store bought banana republic suit to get let out and dry cleaned. It's a tricky job…read morebecause there wasn't much material left in the original piece but they made it work. Reasonable price and reliable timeline. Will be back again.

Incredible customer service during our first experience at Bon Ton Cleaners! They went above and…read morebeyond and helped us get a suit ready for an upcoming wedding at the very last second. Without their patience and willingness to help, we would have been in serious trouble. Thank you to Bon Ton Cleaners for the great value, communication, and prompt service. We will be coming here for all our future dry cleaning needs!

Good service, quality work, and a fair price!…read more The somewhat unusual zipper on my favorite reversible jacket suddenly stopped zipping (What good is a rain jacket if it doesn't zip up?), so I decided to try Greenwood Cleaners as they had been recommended by a friend. The lady I dealt with was very helpful, the work was done on time, and the charge was quite reasonable. So glad to have my favorite jacket fully functional again! Will definitely return the next time I need something cleaned or altered.

Quoted me up the fxcking ass HAHA. I went to SURF drive in cleaners 5 mins down the road, where the…read moregave me a FRACTION of the price. Example she told me $60 for a dress repair he told me $16. (Yes I double checked I heard her correctly every time). It seems this lady would rather swindle people the first opportunity she gets rather than make a lifelong customer! Shame I'm so happy I found a good place with good people and good prices at the Surf Cleaners.

I brought a huge bag of clothes that needed to be tailored around 2 sizes smaller. The nice owner…read morepatiently worked with me to try on each item. She told me honestly what items she thought were worth tailoring, and explained the alterations and expected results for each item. She was able to finish my order within 2 weeks, and did a great job that I came back to get my new jeans hemmed. My bill was pretty expensive, but it was worth not having to buy a completely new wardrobe.

They made me pay up front & asked for a tip on the payment receipt. I got my dresses back and one…read moreof them did not fit me well. It was also very expensive. I personally think you should pay at the end once they've done the alteration and you know that the clothing actually fits you.

I love everything about this business. The quality of the work is outstanding. The owner is skilled…read moreand personable. Prices are low. Online scheduling is fast and easy. I had them shorten the bodice of a vintage velvet dress. Came out perfect. Going forward I'll not hesitate to buy something that needs altering because I know Frayed Threads can do the job.

Rachel was amazing! Took two dresses that have been denied by multiple people due to their complex…read morestructure and fit them perfectly to me. She is a perfectionist and will make sure you are 100% satisfied with how your clothing fits

Refused my dress. She said it's so cheap and she said 50, 40, then she said she does not want to do…read morethe work. Horrible attitude. Never ever wanna meet that lady again in my life. And it was just hemming how the hell she charges 50? I went to another shop and I got it done for $ 17

She is OPEN and does the best job of hemming, tucking, and alterations to make my clothes look…read moreperfect. She's also old, and doesn't speak English well, but shae has always been very nice to me, and I make an effort to be kind to her as well. When you try your clothes on she knows exatly what needs to be done. I know we're not really wearing our finery during COVID, but if you can find it in your heart to support this small, immigrant-owned business, I know she would appreciate it. You'll end up looking good and feeling good.

I recently brought a strapless bridesmaid dress into Eltsa Custom Sewing to have the bodice…read moretightened. They did an excellent job with the alterations, despite some ruching detail and pockets in the skirt that could have complicated the tailoring. I am very happy with the results and excited to wear this dress for my friend's wedding! I thought the pricing was fair for the work completed, and discounts were provided depending on payment type. They notified me at drop off that the dress would be done in 2-3 weeks, and it was ready for pick up the VERY next day! I will be bringing more clothes here in the future.

Most of the business here is for wedding attire it seems and that's understandable - major city,…read morelots of people getting married. Sometimes though if you're like me, far from that, you just need a tailor to repair some clothes. In my case I had a couple pairs of pants with popped buttons. I dropped them off and the lady, perhaps Elsta, was kind. She took my info and told me I should hear back in 5 days and took down my info. She did warn me that if I did not hear back, to call. I understand it gets busy here, the rack when you walk in is loaded with clothes and another with dresses. I came back in a week later as I got busy and was close by coming off work and it was not ready. The lady was very apologetic and told me it would be ready the following day. Sure, enough I got a text the following afternoon to come pick up. The pants were nicely and tightly rebuttoned. Only cost $11 which is less than I expected. So, if I inevitably have to bring more buttons to be sewn or zippers to be repairs, I'll come back.

I can't say enough good things about Diane and her exceptional workmanship. She took a treasured…read morePatagonia cashmere sweater- easily 40 years old- with very dense high quality cashmere that finally had worn through one elbow and had a little hole from our cat in the front. I had taken it somewhere else initially where the "repair" was horrendous and actually made it worse- but Diane was able to salvage the damage and it looks like new. She is also very flexible and fair. Don't expect a fast turnaround as she is very busy, for good reason- but worth the wait and the money. Thank you Diane!

Fixed my tapestry blanket right away! Very friendly! Highly recommend! We will be coming backread more

I recently just moved to Seattle and found Oanh through Yelp because I needed to get a dress…read morealtered for a wedding. Turnaround time was super fast and prices were very honest. Ended up coming back here to get my chef uniform altered and I got it sooner than I was expecting yet again and quality was amazing! Would definitely recommend if you're looking for something quick and reliable! :)

The best! I called for an appointment on Tuesday, and she got me in the following day! She…read moreoffered to alter my garment while I ran errands so I didn't have to come back across town again to pick it up. Talk about great customer service! Originally I just wanted the length taken up but she noticed the straps and the sides under my arms were a bit big too so offered to take them in as well. It fits perfectly now thanks to her detailed eye and the best part was it only cost $40!! The garment is sequins which can be hard to manage but she did a great job, she's definitely a professional!

You pay to ship your $900 leather motorcycle jacket to have the zipper repaired due to having used…read morethem previously to repair a zipper on the matching pants. They notify you that they no longer work on leather items and offer to recycle your garment or send it back to you at your expense. No where on their website or Instagram do they mention that they no longer work on leather. I spoke with Matt the "manager" regarding this and he agreed that the website needs to be updated and that he would get my jacket returned today. Two hours later I get a notification from AmEx that I have been billed by Rainy Pass Repair for a shipping charge. When I spoke with Matt after seeing the charge he told me "that's the way we do business." He then said I could write the owner an email to the general email address and he would forward it. I suppose I should believe him but that might be difficult considering the level of service they appear to provide. It would be like taking your Buick back to the shop that repaired it last month only to be told, "We don't work on Buicks here anymore" even though the sign outside said "We work on Buicks." Beware or don't go there.

Feel bait and switched ... charged me nearly double the quoted price at pickup. It was a simple…read moresleeve hem on fabric snowboard jacket (non-technical but more than a sweatshirt). They quoted $75 during drop-off (where tailor came out to review and verbally quote to front desk worker), then made me pay $121 for pickup. I understand miscommunication happens but this felt like a racket. In short and only based on my one experience: Quality work, outrageous pricing, and unacceptable business dealings. Shame on me for not making them provide me with written quote at drop off and also accepting their upcharge. I should have told them to keep the jacket but that's not my style. I believe in paying for quality work (which they have) but will not be a return customer due to how they conduct business.