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    KFC

    1.9 (135 reviews)
    Closed 10:30 am - 8:00 pm

    Order KFC Takeout or Delivery

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    What's the vibe?
    Outdoor seating
    Good for kids
    Good for groups
    Dogs allowed

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    Recommended Reviews - KFC

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    Interior dining room
    Jo Y.

    This review is specifically for the fried chicken offered at KFC and their customer service. There are 17 locations of KFC in HI, with the Kaneohe location opened around 1987 or 1988 in the Windward City Shopping Center. Originally known as Kentucky Fried Chicken, it changed its name to KFC in 1991 to appeal to health-conscious consumers, as well as to shorten its name. The restaurant chain is known for its buckets of fried chicken, combo meals, sandwiches, sides, chicken pot pie, and bowls. Since I was in the area, I visited the Kaneohe location of KFC to order their Tuesday special of 8 pieces dark meat chicken (4 drumsticks + 4 thighs) for $10. It sounded like a deal. I ordered all pieces original, knowing the extra crispy did not have any taste. Yes, all 8 pieces came with a bucket, but it was so misaligned, as the bucket was so much bigger than the actual chicken. Yes, the chicken pieces were puny, as the drumsticks looked like drumettes, and the thighs were so small. One drumstick actually showed a side of the bone, with the meat gone. All chicken pieces were also greasy. The chickens were tasteless. Even at this good deal, the chickens' quality is compromised, which made this deal not a good one. Now I know why I haven't had KFC for years. Three stars for the chicken. I was told that this special was on my app. So, as I was trying to finalize my order on my app, I was having a problem, as it kept saying that this special was not applicable to this location. Fortunately, there were no customers in the store, so two staff members (CJ and a female worker) helped me to delete the app and reinsert it into my cell phone, as well as to ensure proper info was inputted. The two individuals were very friendly, knowledgeable, and helpful, and so I was very grateful that they helped me. Other places would have just told me that I had to do it on my own. Add on another star for their helpfulness and friendly attitude. Minimal staff at this small KFC location, with most of their customer contact is via drive-through. Staff is very friendly. It was slow during the peak lunch hour. They have a nice interior dining area that is clean and bright. Hours of operation are daily 10:30a to 9:30p. Free parking in shopping complex that is shared with other businesses. I remember the days of the past when KFC was the best chicken around with its regular original batter or extra crispy batter. You would find buckets of chicken at many potlucks around town. And now, I just couldn't believe how tiny their chickens are and greasy they are. No wonder I haven't been part of the scene for many years. What happened to its quality? If the Colonel was still around, I'm sure he would be very upset. Sure hope there will be a revival!

    Mac and Cheese Bowl
    Angel H.

    We were at Windward City Shopping Center and wanted to get something for dinner. It was late, around 7:10pm. I wanted to try the dim sum spot but they closed at 7. We decided on KFC and ordered on the phone app. Luckily, they closed at 8. I ordered some extra crispy chicken pieces and mashed potatoes. The hubby ordered a Nashville Hot Mac & Cheese Bowl. When we went to pick up our food, it still wasn't ready. They told me that if I wanted the extra crispy chicken it would take another 20 minutes. However, they had the original recipe chicken ready if I was ok with that. I went with the original instead of waiting another 20 minutes. They also messed up with the Nashville Hot Mac & Cheese Bowl. He just got the regular Mac & Cheese Bowl. The food was still good though and the cashier was nice.

    Famous Bowl
    Reyna A.

    6 piece chicken with sides - mac 'n cheese, coleslaw, biscuits, corn & mashed potatoes for $24 ! Special offer on mobile app. It wasn't quite ready yet when we arrived even though the order status on the app said that it was. The manager on duty was very nice. Our order was correct ! The food was tasty. The thighs were good sized this time. Will definitely get that special again.

    claire n.

    I had a great experience at KFC Windward City KFC I order the special Tuesday online chicken deal 8 pieces for $10 and then make it a meal for $10 more then chicken was delicious sides are great portions all for $20 the cashier Mary employee had a great pleasant personality with her head band with ratauoille on them . I went to the drive thru which was fast I had a great experience this time

    8 piece chicken 8 Piece Meal

    Ordered from door dash. 8 piece meal, didnt come with biscuits, and also, the chicken was abysmally bad(see pic). They included that piece in the 8 pieces, most of them were super small. The ones that were of decent size were dry, like dryer than grilled chicken breast left in a dehydrator. Bucket look like it came from chickens with avian flu.

    Sign blocking the hallway to the restroom
    Kingston W.

    This "KFC" is located in the Winward City Shopping Center in Kaneohe. I was driving through town and decided to pop in for a quick meal. Because I dined in, and because the food didn't have to endure the rigors of travel, the plate that they served me was aesthetically "picture perfect", and the taste was textbook good. The store was very clean and well maintained. But I can tell that this restaurant is still feeling the aftereffects of the pandemic. There seemed to be a shortage of workers; and the store seems to be focused on drive-thru business with occasional walk-ins. My only complaint? There was a note posted in the entrance stating that the bathroom was closed; but, if necessary, there was a restroom available next to the sushi restaurant. After a long drive, I decided to go for a walk and explore the shopping center. There was no restroom available next to the sushi restaurant. *snipe hunt*

    Dawn Y.

    The restaurant doesn't let you dine in because of COVID but you can go in and order takeout. Unfortunately since they are focused on call in and drive through customers and they don't notice real people. Once I got their attention, the order went through quickly. The service was ok, the sandwich freshly made, but Kentucky fried chicken just doesn't taste so good.

    The picture is mashed potatoes without the gravy. No gravy in a separate bowl, no gravy packed with the meal.
    Ljmoana L.

    We ordered online/ pickup, 8 pc fillup, and 2 orders of hot wings. The biscuits were not quite baked through, still a little doughy. The picture is mashed potatoes without the gravy. No gravy in a separate bowl, no gravy packed with the meal. The order was supposed to include mashed potatoes and gravy. The cole slaw is very watery. The honey "sauce" is sugar water, disgusting . Very disappointed in the service. I tried calling the restaurant, busy signal for 3 blips then a hangup. I called repeatedly for 20 minutes to report the mistakes. Could not get through, so I posted on Yelp. The hot wings with the KFC sauce is one of my favorites, still is.

    Store front

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    14 years ago

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    7 years ago

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    11 years ago

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    9 years ago

    They messed up our order twice but we gave them 3 stars because they are trying to make it right and offered us another meal.

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    7 years ago

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    Page 4 of 4

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    Jack in the Box

    Jack in the Box

    1.9(116 reviews)
    0.9 mi
    $

    They got my mobile order accurate. Just wish that the reality looked like the advertisement. Taste…read more& quality 4 stars. Staff acknowledged my existence. Did not thank me for waiting several minutes for a mobile prepaid order. I'll still be back for more Jack !! Get their Jibbi bag charms while they last !

    We have been running around all over the place and our last stop was in Kaneohe, and decided since…read morewe received in mid week a coupon sheet from Jack in the box might as well use it. The restaurant was empty and kept clean, we ordered the 2 meal set and the cashier asked if we wanted it in large or medium and said medium, so how the cashier said it wasn't accepting the coupon and called for help and after 4 other employees and manger over and told her, because it is not for a medium it is for a large order and everything worked out. The order came out and we started to eat and we noticed the French fries were on the cold side and not crispy, so my wife went up and asked if we could have hot French fries, which they agreed and apologized for the wait to get the hot fries. They all were nice and helpful, it was worth stopping at this Jack in the box in Kaneohe. The only problem was the restrooms had out of service signs and there was no hand sanitizer around and with burger and fries you need to use your hands. Hope they can fix the restroom and put in hand sanitizer with Covid on the rise it would be good for the workers as well as for the customers.

    Photos
    Jack in the Box - Menu at the speaker for the drive-through

    Menu at the speaker for the drive-through

    Jack in the Box
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    Zippy's

    Zippy's

    2.6(494 reviews)
    1.2 mi
    $$

    Thursday May 7, 2026 Since, I had to come here to Kaneohe…read more I came here to get breakfast and go on the road after. I like this location. Service is good as I just have to go to the food locker to unlock and grab my food. Lol. Grab a fork as I am leaving. Lol. Food is always good. Consistency is important. Ambiance is casual and comfortable like all their locations. I will be back again Support local businesses.

    After visiting the Byodo-In Temple on a showery day, it was around noon and were ready for lunch…read more Given that we were not familiar with food options in the area, one of us suggested Zippy's as there should be one close by. Checked Yelp and sure enough, there was a location 3 miles away in Kaneohe. It's located in the Windward Mall so parking was not an issue. This location has a sit down section with table service and counter service. So we decided to order at the counter and eat at the tables on the left side of the restaurant. After ordering, you monitor the board for your order number which will be In Progress and when your food is ready, your number will show as Ready for Pickup. After ordering, our orders were ready for pick-up in about 6 minutes. Our orders: Loco Moco - with two eggs over easy on top of hamburger patties and rice, brown gravy and mac salad. Not the best I've had, but the loco moco was very good and satisfied my hunger. Furikake Miso Salmon Katsu, which was a limited-time offer item. Two pieces of salmon with a miso glaze and furikake on top over a cabbage slaw, mac salad and rice. Friend who ordered this was happy for the meal. Appreciate the quick friendly service and the availability of a dining area for counter service ordering.

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    Zippy's
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    Burger King

    2.1(102 reviews)
    0.2 mi
    $

    We saw the Star Wars-themed food promotions at Burger King, so we decided to stop by and check it…read moreout. Side note, they currently have a value combo where you can pick 3 items for $10, which is actually a pretty good deal. I ordered the BBQ Bounty Combo, which is supposed to be inspired by Star Wars. The food was about what you'd expect from a fast-food burger spot. The downside was more the overall experience. Not expecting 5-star service, but a simple smile or hello would've been nice. Also, waiting about 20 minutes for food when there was only one person ahead of us felt a bit long. On the positive side, there was plenty of seating inside, the dining area was clean, and parking was plentiful and free.

    The food at this Burger King location is pretty consistent to the other locations. The food is made…read moreproperly and tasty. The service is not bad. Sometimes when I give my order to the employee in the drive thru line, he/she has a hard time understanding. When we see the employee at the cashier drive thru station, he/she is pretty efficient on their job. But the employee could be a little bit more friendly though. The ambiance is alright. This location is kept pretty clean from what I could observe. This location does have a lot of parking in their lot which is always good during peak hours. The drive thru line area is a nice length especially during peak hours.

    Photos
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    Oh My Grill -  Kailua - cute take out boxes

    Oh My Grill - Kailua

    3.9(131 reviews)
    3.5 mi
    $$

    My wife and I stopped buy because we were hungry and couldn't decide where to eat. We found this…read moreplace on google and said "what the heck why not". I ordered the combo seafood plate with teriyaki chicken. My wife got some fried noodle with chicken plate. We really loved my plate, which had a fried fish cutlet and 4 fried shrimp plus the chicken. Everything was cooked perfectly and had amazing flavor. The fish itself had an amazing crunch when you cut into it. Like the most crispiest thing ever. My wife's plate....was not that great. Noodles lacked flavor and the chicken as well. The portions are honestly huge for one person. If you plan to eat hurt for a quick bite, I recommend sharing the combo plates. Before I forget, the Mac salad was amazing! The employees were nice and quick to get the food out! The restaurant itself was clean.

    *I wish I read all the reviews before trying this place. What I ordered had terrible reviews and…read moreuntil today, it's the same as the reviews. (dry and hard Teri beef, and no flavor Chicken katsu) I ordered a mini Teri bed for my 90yo dad and this is what he got. The meat was dry and hard. The photo where the fork and knife is under the meat, is a photo taken after I threw it out and had to dig it out of the trash to write this review. This is what was left of my chicken katsu plate. Yeah, I didn't eat much because it had no taste! The only thing had taste was the katsu sauce. The Mac salad, was just mayonnaise with macaroni. This was my first and last time at this place!!! L&L or Zippy's it is in Kailua for me and my family. Nice place, but not so nice food!

    Photos
    Oh My Grill -  Kailua - Waiting area

    Waiting area

    Oh My Grill -  Kailua - Double bbq cheeseburger deluxe

    Double bbq cheeseburger deluxe

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    Ruby Tuesday Hawaii - Windward Mall - My Tater Tots  (Appetizer) w/AYCE -Salad Bar- for meeee!! Omgosh, I feel Full looking @my Tater Tots already, yikes!!! LOL 4/6/2025.

    Ruby Tuesday Hawaii - Windward Mall

    2.8(522 reviews)
    1.3 mi
    $$

    This review is only for the salad bar…read more Tonight we tried the endless salad bar and soup. Just the salad bar is $22. Salad bar + soup is $26 each. A little pricey in my opinion for what you get. The food gets a 3/5, but because we had such excellent service from Jack tonight, the overall rating is 4/5. The restaurant was full and it looked like they only had 3 servers. They were all were hustling, and like I said, Jack had amazing customer service. Shout out to that dude! I would have rather preferred to order a well made designated salad or other things on the menu. That's on me. Just trying new things with my vegetarian fiancé. As far as the soup. Tomato soup was the best, second was the broccoli cheddar, and sadly last place is the Portuguese bean soup. I like all these soups, but at this particular place that's my rating. Nice that Ruby Tuesdays is open later than the mall is open. They have a ton of parking available cause it's windward mall.

    We had such an amazing experience at Ruby Tuesday, and I have to give a huge shoutout to Ken…read moreSantana for truly exceptional service! From the moment we sat down, Ken went above and beyond with his attention to detail, making us feel welcomed, taken care of, and never rushed. He checked in at all the right times, made great recommendations, and had such a positive, genuine energy that really elevated our whole dining experience. Charmane ordered the Bourbon Salmon with broccoli, and it was absolutely delicious--perfectly cooked, flavorful, and beautifully presented. I had the Chicken Parmesan pasta, and it did not disappoint either--great portion, rich flavor, and cooked just right. What really stood out, though, was Ken. It's rare to come across someone who takes that much pride in their service. He made sure everything was perfect from start to finish, and it showed. If you're heading to Ruby Tuesday, ask for Ken Santana--you won't regret it. He turned a simple dinner into a memorable experience. 5 stars all the way!

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    Ruby Tuesday Hawaii - Windward Mall
    Ruby Tuesday Hawaii - Windward Mall - Roast Pork Plate.

    Roast Pork Plate.

    Ruby Tuesday Hawaii - Windward Mall - Dinner@Ruby Tuesday; 8/30/2024.AYCE Soup & Salad Bar 4me,which I usually only go 1 time 2da Salad Bar! Lol!Portuguese Bean Soup.So much Food

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    KFC - hotdogs - Updated May 2026

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