Drive through experience is horrible. Tell me why after i ordered and paid for a simply combo meal, they tell me to pull forward and wait. After seeing 4 cars behind me get order, pay and get all their food before me. What the hell!? read more

I've had way better KFC. The quality and looks of the original chicken is way over cooked and soggy-ish. The flavor is still there but the chicken just seemed and looked un-appetizing. I came in for lunch, expecting some good original KFC chicken...but the chicken seemed over oiled, over burnt, and been cooking for hourssss. I don't know, I am no food expert but I know how original chicken should look and taste like for KFC at least...(or has it been that long since I've had KFC...) Either way, the chicken is mediocre at best. But the biscuits were good, and the cole slaw and mashed potatoes still tasted the same from my childhood memories... its just the chicken.. Got the 20 dollar family meal (8 pieces, 2 mashed potatoes and cole slaw) The service however is great. Well greated the moment I stepped in, prompt and recieved my order really fast during lunch. But the food... I recommend going somewhere else for chicken. read more

KFC - Mediocre at best, the 20 dollar family meal - Fast Food Near Me - Glendale, California

This store should not get a star, however I had to put 1 in order to submit this review. This particular day I craved Kentucky Fried Chicken and couId not wait to eat. I used the drive thru and the person who took it was really nice. I placed an order for 5 pc fried chicken combo(REGULAR RECIPE) which includes 5 pc of wings (the full wing), biscuit, cole slaw, mash potato and gravy and a drink. I drove back to my home in Eagle Rock, opened the box finding that they gave me 6 hot wings, biscuit, mash potato and gravy. I immediately called the store asked for a manager. I explained to Genesis who said she was the manager about my order being incorrect and was charged $8.99. She said to come back so she could correct it and would give me SOMETHING EXTRA TO FOR THE INCONVENIENCE. Therefore I returned and asked for her and the server (Josiya, I may be spelling his name incorrectly) said she was not in the store. I explained my telephone conversation to him and showed him the receipt. (It only took me 7 minutes to get back to the store, where was Genesis?) I showed him the receipt, he said he did not take the order, however he pulled the order. He tells me that a 5 wing combo consist of 5 HOT wings, biscuit, cole slaw, mash potato and gravy and a drink. He insisted that #5 combo is 5 HOT WINGS, NOT REGULAR WINGS and I ordered incorrectly and he was right. Well, if that was so, why does your menu on the wall say Kentucky Fried Chicken which are the 5 wings regular recipe and was given 6 pc of hot wings, he said that he was being generous. OMG, he would not own up to his mistake. In addition, I heard the other employees saying I was right and he was wrong and just give her what she ordered. FINALLY, HE goes to back and I could see him pull the CORRECT 5 PC, REGULAR RECIPE COMBO. HE NEVER APOLOGIZED!!!!! THEN HE HAS THE AUDACITY TO SAY I CAN KEEP THE 5 HOT WINGS. I looked at him and said WHY WOULD I WANT IT IF ITS NOT WHAT I ORDERED and I WANT THE ORGINAL RECEIPT. IT TOOK ANOTHER 7 MINUTES TO FIND IT. I NEEDED IT IN ORDER TO SUBMIT THIS HORRIBLE 25 MINUTE EXPERIENCE TO THE CORPORATE OFFICE. The food was excellent but this whole experience has left a bad taste in my mouth. I will NEVER go back to the Glendale store and you can see on prior reviews that its not a good place. Sorry for the length of my review but I like to give all details. read more

Lemme keep it a buck w y'all, honestly haven't had this place since the 8th grade, I'm 22 now. Please for the love of god get anything besides the Nashville hot chicken tenders. Dave's hot chicken is 5 minutes down the street from this location trust me it's worth the extra drive. Cugine, -2/10 maroons. Take care brush ya hair! read more

The food is what it is. Nothing special there. KFC hasn't been the good old stuff in over 25 years... this review has nothing to do with the lackluster chicken. This particular location has the worst staff. I have gone 3 separate times and on each visit the person at the speaker/window is an idiot. Where do you find these people? Their communication skills are non existent. Instead of saying "sorry we don't have large cups" they just ignore your request and give you a medium. Explain to your staff to use the gift of communication. I hate dealing with this location and probably won't ever come back. read more

Today I asked about 12 chicken tenders and one small pepsi. The cashier the first said 20.99$ . I said but in online menu it 12 chicken Tenders costs 12.99 $. After all she cheated me and charged 16.99$. read more

I loved KFC in Armenia . I finally decided to try it after 6 years of living here and it was greasy and just bad, i threw away almost all of it.Can't even compare to what I remember. This location needs to start making things better. I will never return until something changes. read more

I used to go here when I was in 8th grade about 15 years ago. This place was the go to! Food was great, staff was upbeat and place was lively. Now a days the food is subpar the staff is hanging on by a thread and it's basically a desert inside. NO LIFE. Came here today to get the 5 pc tender meal and I have to say I'm very upset with what I got. 5 "tenders" which are probably a little bit bigger Than the nuggets from McDonald's and I didn't get a biscuit like the picture showed but I did get my side at least all for the whopping price of 9.78 MAN WHAT A THIEF KFC IS! Sad to say this but this kfc location needs to shut down or get revamped I suggest the first. At the very least the the girl at the register was ok but even then she seemed like she did not want to be there. Even the kfc in the U.K. which by the way had a chicken shortage was probably better than this location in Glendale California. Needless to say this KFC is FARRRR from what I used to go to as a kid. read more

KFC - Fast Food Near Me - Glendale, California

Be sure to double check when requesting a custom order. I don't like thighs and requested a substitute of drumsticks, which they were happy to oblige. I thought it would be a simple change but I went home to be greeted by two happy thighs. This has happened on both occasions. read more

Terrible. In a world where the initiative is to eliminate single use plastics... and where deals are important cuz we are all poor KFC is doing a 0/10 job succeeding. $5 fill ups are now $6.49 and only multiple occasions I was not given the cookie. It's supposed to come with it, I am paying more than is reasonable for the meal to begin with... at least give me a f'in cookie. They did, however, give me 3 sporks. I needed 0 sporks. The service was slow and I was told to pull forward to wait for my one meal.I confirmed what she said, she didn't say to the side, or in a spot... so I was blocking the door, which seemed weird, but she said it. So not only did the guy behind me in line get his food right away he cussed me out for pulling forward and blocking a door he wasn't using. An email to KFC customer service provide fruitless. Stock answer. Will not return. No wonder their other Glendale location closed. Go to Wendy's instead. 4 for $4 and people who aren't dicks. read more

I ordered from Postmates and it was Terrible. Found hair in our food. I was missing bunch of items and got the wrong drinks as well. I don't know what was going on at this kfc but definitely would not recommend. read more

KFC - 2 Piece Drum & Thigh Meal with crispy hair. - Fast Food Near Me - Glendale, California

KFC website shows the $5 dollar Fill Up, which many locations sell it as well. Not here, they tell you this location sells it for $6 and change....Just letting you guys know. Go somewhere else if you want it at the REAL price read more

Spent over $40 on our order and get home and food is missing. What a waste. So frustrating.

An outpost of misery. Only come here if you're desperate. The staff is nice, but I can't speak for the shift leader - they did not open on time. There is no bathroom. They barely have a drink selection. They charged me 1.50 to put a spicy sauce on my strips. On the tax - they rounded up to the nearest 10 cents, unless the tax is higher than 9% here. Too much sun in the eating area. And to top it all off, there is a weird vibration in the restaurant. I prefer the vibration of my 13-year-old car. One good thing: the girl working the front counter changed my drink when I asked her too. As I said - the rank-and-file staff is nice. I wish they would be put in charge. read more

This food doesn't even deserve 1 star! I haven't been to KFC in a while but thought I try it out, and ordered the 12 pc honey bbq wings. When I got home I realized that the wings were cold, barely had sauce on them and honestly looked old. When I took my first bite I thought they tasted a bit off and as I continue I started to notice that they were disgusting. If this is the norm now they should be shut down as after eating a few wings I feel a bit sick. Not just the worst wings I've ever had but the worst chicken I've ever tasted. They were luke warm and soggy which is hilarious since they barely had any sauce. I will not be going back... gross! read more

KFC - Fast Food Near Me - Glendale, California

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I'll say the staff is friendly, some of the kids from Glendale high BUT on many of time they won't honor the offers that are on TV or their own website which for a national chain is really shady. Also the chicken isn't the freshest under a heat lamp and in some cases when you bite into it it has cold spots. I don't recommend you go here for kfc if there are other options. Also parking and seating are terrible, I literally keep seeing cars almost get hit because the driveway and parking have little to no space between them, really is a hazard read more

If you visit this location Jennifer is the greatest!!! She is so kind and friendly, always ready to satisfy the customer. Jennifer you deserve the best rewards from your supervisor!!! Keep smiling to each customer. We just love you!!! read more

They've messed up my order literally EVERY.SINGLE.TIME. I have gone there. Despite me repeating back my order today 3 TIMES, they gave me mashed potatoes instead of potato wedges. Last time, I purchased and PAID for a dozen cookies only to go home and find they weren't in the bag. Make sure you double check your food before you drive away, I was dumb for giving them the benefit of the doubt this time. The only thing keeping me going back is the Nashville hot chicken, but I know now that it's not worth involuntarily donating them extra $$. read more

Now that all other KFCs in Glendale have closed, this place is taking advantage of the fact. They don't participate in any of the promotions that come out on TV and mess up our orders almost every time. We've given this place so many tries to see if something has changed, but it is to no avail. read more

This is not the first time it happened to me and I should have learned my lesson. I always order 16 pieces of chicken for my family and I only get 12, this is the 5th time it happened. I tried calling to complain and no one answered. This is very upsetting, life is hard with everything that is happening. I hope they can at least do their job right. read more

Went there to get food ordered a large side order of wedges ask for ketchup the guy hands me two packets ask him for more he says why you need more I say yeah I got a large wedges you had me two packets of ketchup he said oh we're stingy here sorry read more

KFC - Fast Food Near Me - Glendale, California

I'm leaving zero stars this place is a joke. They made me wait 20 mins for a piece of extra crunchy chicken. They weren't going to make it but I tools them they close in 30 mins and they reluctantly made it. They were rude and dismissive and you should avoid this place it is a misrepresentation of kfc read more

KFC - Dude I don't know why extra napkins and butter for a biscuit is incomprehensible - Fast Food Near Me - Glendale, California

The food tastes like it's supposed to and it comes on time. Unfortunately I find the parking lot somewhat small but to others this may not be a problem. The inside of KFC itself at this location is rather compact, and with being six feet apart in order to halt the dissemination of the coronavirus, only two customers can remain within the building while the rest are required to stay on the side. Food is good and service is even better, but I feel like they could add a little more spice to it. read more

Haven't been at this kfc in a while but I thought I'd leave a review for the customer service I got that day. I appreciate the great customer service I received from Joseph. Thank you! read more

Long wait...funny thing is that no one was in line. Eight = 1,2,3,4,5,6...what about 7 and 8?! They forgot to give us our full 8 piece meal. We had to drive back to pick them up and then enjoy our cold meal when we arrived home, UGHHHH! My husband called them to let them know that they got his order wrong and the worker implied that my husband was lying. My advice is to make sure your order is right before leaving a fast food chain like KFC. One star for the free small drink for waiting patiently. But I would rather have our two pieces of chicken the first time around. read more

This is the worse KFC I have ever been to. The chicken and potatoe wedges were dry and greasy. Totaly disgusting. They gave me a hard time about my coupon even though the expiration date was a month away. They said they had never seen it before and called their manager to verify. They accepted it but said that they wouldn't accept it again. What?! Staff is rude, food is horrible and I will never return. read more

I made a stop here for an event food pick up not long ago and was so impressed with the staff - in particular a young man named Jorden (I think) - that i made a note to do a positive yelp. That food was fine. KFC is KFC. I do not go to fast food places expecting Spago. The staff was great - so thanks for making my food run quick, painless, and enjoyable. read more

Rainy weather i wanted to try a pot pie... Only to find the kfc that had been in my neighborhood all my life closed down. Came to this location. Pot pie was ok. Cashier was not friendly. I went to the counter after for a refill. Mind you we were the only 2 people in the store, i was standing there, the guy saw me standing there, his cell rang, he chose to answer his cell before helping a customer. Whack. read more

Employee at KFC in Glendale was the absolute sweetest!! It was a busy day and she gave two cookies "for my troubles", even though she was totally fast and efficient! I only waited for 2 minutes, a true gem! read more

The ladies working tonight especially erika are the best. Great customer service. Very polite very caring people. THANK YOU FOR THEM. AWESOME LADIES. WOOOOOOO read more

so bad services, and chikens fried so bad smell and low quality and it was too oily. I think it was old chiken is so bad. read more

The have best white boneless strips juicy and tender Plus there customer service is very welcoming you should try the spot it's great read more

This place overcharges for their food. KFC has a $20 fill up meal deal, that usually costs $20 at all other KFC's I've been to, but this place charges $23.99 for the exact same meal. What makes them so special?! I will just go to Popeyes on Colorado from now on, where they have very similar tasting food, for much better prices. read more

This KFC location is my favorite. I enjoyed my mac and cheese I picked up to go very much. Joseph and took my order. He was pleasant and made me feel welcomed. I will return to this location. read more

I ordered food here a couple weeks ago and my order was not correct which some would put 1 star for that but as honest employees who work here they not only satisfied my order next visit but put me in shock when giving me my order and apologized for the 1st visit i wanted to pay for my purchase but was told there is no need in doing so. As i said its not about free for me for the 5 star review its about honesty and integrity that this stores employees carry its hard to find that in todays world . read more

The food was fine but the service was terrible. We ordered two combos and they forgot a soda, a side, and gave the wrong flavor of chicken entirely for one. At some point we got tired of reminding them of the correct order we had given them not even 3 minutes prior. Wouldn't go back to this location. read more

Good delivery chicken. Like the seasonings. Will try xtra crispy next time as it was a little soggy. Will use again.

Terrible service. Essentially had to ask for everything twice. Simple things that are normally added to the bag - a fork for instance. On top of that the food was the worst from any kfc I've ever had. read more

Part of the legs were missing chicken. They don't honor the television ads. Charges $23.99 for a $20 fill up meal. They give less portions on the large sides. I don't see this place lasting much longer. read more

This location has far been one of the best. The customer service is absolutely outstanding and the food goes without saying, as fresh as it gets. Definitely recommend going to this location read more