Extremely nice manager! There was a little wait and the manager gave me a free drink as well as extra biscuits which wasn't necessary but very, very kind. The chicken was very delicious as well, definitely shoot for this place to eat when you are in town! read more

The older gentleman taking our order was friendly and accommodating. Food was fast hot and like most KFCs consistently good. I had the chicken pot pie for the first time and it was delicious. read more

I thought it was because I ordered on door dash, but nope, Its you at the store, every single time I get either the wrong food or nothing but my food and not all of it. I drove through myself tonight because I was sure that you just can't get my order wrong every single time, but you can, and did! Where's my fries that were supposed to be in my combo. Where's the bbq sauce I asked twice for and you said "there in the bag" It would be nice to have napkins and straws but those I can deal with. Don't eat here if you actually want what you order how do I give minus stars read more

Not only did you mess up my food but also my mother's. You hurried us through our orders and interrupted us and on top of that gave me a spicy bowl when I asked for regular. I threw up not once but TWICE. Also it smelled like a failed method lab in there. Which is disgusting if you stop in elko nevada DO NOT GO TO KFC. THIS IS THE THIRD TIME THEYVE MESSED UP OUR FOOD.​ read more

Stopped in today for some dinner. I started to order and add items. That is when Richard offered an alternate combo that is what I was ordering at a better price. I thank Richard for great service and considering what the customer needs. Great service on his part. read more

Hot and very tasty, ready on time pickup order , place is very clean fresh upgrades have been done place looks good

This location is the worst one I've ever been to. My husband just spent $40 in food and was charged $5 for sauces???? I've never experienced being charged that drastically for sauces. The food always tastes old. Chicken tastes old and like it's been on a heater all day and biscuits are hard as rocks. My soda has either been nothing but syrup or nothing but carbonation the last two times. This is not the vibe. Do better. read more

Opened today! New KFC in Surprise on Cotton and Wadell. Everyone was very helpful and friendly. Looking forward to more visits in the near future. Welcome to the neighborhood! Would have been nice for a little special. Like a free drink with purchase for celebration of the grand opening. read more

this is the 3rd time in the 2 months i've gone and it's been disappointing. just got back and they forgot my bbq sauce and fries. last time they forgot fries too and didn't take the pickles off the sandwich like requested. and the chicken tenders are undercooked. sad to see read more

KFC's original fried chicken is my fast food weakness - the Elko KFC does an excellent job! I ordered using the drive through and the car line moved through fast enough to serve my order about one minute after I placed it. The chicken breasts were juicy, fresh cooked and a credit to the kfc recipe. Sides were normal kfc - tasty but, like most fast food, not very heart healthy. I won't claim kfc chicken fits on any health diet, but I have never found a "healthy" fried chicken that delivered the flavor experience of good kfc chicken. For those of you traveling cross country on the interstate , this is a quick on-off via Elko's exit 301 (middle exit). The restaurant is located in the Smith's grocery parking area, right off the highway. read more

Terrible. Ordered the Famous Bowl, basically I ended up with a bowl of unseasoned mashed potatoes with about 20 kernels of corn and 3 cold chicken pieces, about the size of my thumb nail. This is the worse meal ever from any KFC. I won't be eating there again. read more

5 stars for amazing customer service!! Hats off to the lady who works here and has awesome multitasking skills. She took our order and worked so fast to get it to us. The food tasted great and had no problems. read more

Just go, what's not to love about it? Get the chicken pot pie, it's just the best go to thing to get. Which is what my hubs and I got

The manager had a aggressive attitude over an coupons that was offered by their website. Will give a 0 star if possible

Went in to grab a bite to eat ...however I hit the restroom first . Ug . The door wouldn't latch shut and it was a one seater so I tried to shut the door hard several times and it would never latch or lock but I had to go pee so bad I took a chance and peed anyways . Whew made it with no one seeing me pee. Then went to wash my hands and there was no soap at all . Hmmm if I can't wash my hands it made me wonder if the employees were washing theirs and with that thought I left the restaurant. On my way out I went to the counter to tell them and no one came out from the back to see if needed anything. So I left hungry and frustrated. Went to my car to let my dog out on leash to pee and some employee turned the sprinklers on us ! Now my dog loves the sprinklers so she thought it was fun but I knew better . Sorry to see customers treated like crap and ignored . Never again . read more

When they say finger licking good they mean, finger f*cking licking good. I rubbed my fingers across the nice tender chicken. The grease slipping from me. The warmth of the chicken flowed through my house. I shoved the chicken in my throat as if my life depended on it. Don't get me started on the macaroni, it was a cheesy blessing sent down from Jesus himself, I would give some decent head to the chef of that fine Mac. The mashed potatoes had a nice soft feeling on my tongue as the gravy dripped touched my chicken's crisp tender skin I saw the meaning of life, it was KFC. The soda like always was decent. I don't like coleslaw but man did it look bussin. Those teenagers working to make this glorious meal deserve a 25 cent raise. I would give 4 stars but my dad crashed on the way there. But hey at least we got the chicken. This whole meal was a gift from Kernel Sanders himself, it's like he breastfed me the savory juices of chicken. read more

KFC was always my go-to restaurant back in the 60's and 70's, but they have since changed their formula, and it isn't as good. Haven't been in over 20 years. read more

Friendly staff and good food! Very fresh and perfectly cooked chicken with all the right seasoning. A top notch meal is what we found here for a very good price. read more

Can someone please wake up Christian at the Drive thru window. I get that it's Tuesday but you're slow mood is really making the day drag...

Food wasn't good & they charged us for water cups. Even our kids, who love food, wouldn't eat it.

We are a military family, that walked in dressed as patriots of USA, my son is a CAP member, and my other in the USAF just leaving the 4th of July parade... I've never ever been so offended by anyone. I have always enjoyed KFC as one of the rare fast food places I'll ever go to. Well, today was the LAST TIME I WILL EVER EVER GO HERE! I ordered for my children, and I. Made it an easy order, no biggie. Because they were busy and we were ready to go have some family fun. They messed up the order, no biggie, it's busy so we completely understand. The woman starts in on my son (15 years old) he lied about the order as I was walking in. Then, said my daughter must have eaten the missing food (12 year old little girls in their family must be HOGS, cause my little girl usually can't even finish half the meal between the drive through and around to the front in 1 minute). I know it's fast food, but have some manners! I made them give my money back and the owner was completely irritated---- AT ME FOR REFUSING TO EAT AFTER THEY WERE AO DAMN RUDE TO MY CHILDREN AND I---- We will NOT be treated like that ever and take it. I refuse to be treated like that--- MORE SO NOONE WILL EVER TREAT MY CHILDREN WHO ARE DANG GOOD KIDS THIS WAY. I will be leaving a poor review on each and every site that reviews Elko KFC. The woman was RUDE, and just lost every bit of business from myself, and everyone I can get the word out to! This was inappropriate! read more

EVERYTHING was dry, which is super sad cause I was craving KFC. I ate it anyways cause I'm that person. Aren't there time limits on how long things can be sitting in the food warmer before you have to make a new batch. Sorry mom, but it was like eating chicken my mom makes; I don't mean that in a "I miss mom's home cooking" kind of way...); read more

Forgot 2 items that I ordered I called and the manager on duty got all defensive. We went back and forth over the phone, bottom line this kfc has the worst customer service and not only that the food is all dry and old. WORST KFC ever. read more

Speaking rude to us ,and trying to lie ,calling me a pig (I am only 12)trying to cheat is out with giving us smaller drinks than we ordered and smaller fries than we ordered and not giving us as much food as we ordered even calling us liars and whacking the counter telling us we were wrong read more

For a fast food joint this place is top shelf. The food is good, fast and exactly what you would want from a KFC. What really makes his place stand out is the management staff. We've been eating in and take out from this location for several years and every time we come in we are treated as if we are the most important people they have seen all day. The staff works hard, has positive attitudes and makes sure everything is right he first time. We absolutely love this particular location and it is the standard all other fast food joints are held to. read more

Horrible service. They could give a shit if you came in or not. So don't go. Lazy employees that think they are to good to serve you.

We came in and it looked like they were closed and forgot to turn off their open sign. A gentleman with an accent was so sweet he went and got me food anyway and gave me a free cookie. That's was so sweet read more

The food is good, the help is friendly! There should be a time limit on ratings and if you see somebody on your rating thats always negative they shouldn't be allowed to rate! I'm a picky year and I give it five stars for a fast food!! read more

Wish I could give this place less than the lowest 1 star rating. Food is typical KFC, kind of greasy, too salty and their cookies are stale. What makes this rating so low is the manager that was on shift when we went. Highly unprofessional. Wears his uniform button up shirt unbuttoned low so he can show off his gold chains and his chest. Is extremely pushy and then tells everyone that there are no refills allowed on the drinks. Yet the drink station is out in the dining area for self serve refills. Nowhere is it posted that they don't allow refills. Every KFC that I have ever been in, in any state, ALWAYS ALLOWS REFILLS! But, if you even try to fill your cup a second time, even with ice or water, this manager will come out from behind the counter from where he WATCHES the beverage machine, and in a belligerent manner will harass you for going near the soda machine a second time. He claims they lose too much money on refills. While I waited by the counter, I watched multiple employees also harass every customer that came through, following them down the counter repeatedly saying "NO REFILLS, NO REFILLS!" I even watched a potential customer leave because of this policy. From the standpoint of someone who has been in the food service arena for 40 years, I know that you don't lose money on beverages, that is where you make some of your highest profit. So this franchise would prefer to lose paying customers rather than lose 10 cents on a beverage. Poor business model. read more

The food is really good, I was with my Gma and the food was instant the cashier is funny but a little too funny kind of creepy in a way.

I like it but they are kind of pushy about buying more and Then I spend way to much Money.

And oasis in the desert. The help was pleasant and helpful and fast. Chicken was hot and delicious and they even had Sobe life water! My favorite read more

The food is always correct and on point. The staff is the friendliest people at any service establishment anywhere