Ever since I started drinking coffee at McDonald's, when I'm on the road, I really can't drink coffee from anywhere else. Yes some of the Big brand coffee places like Starbucks does have good coffee, but it's three times the price. With the McDonald's app, every day I can get one large cup of coffee for $.99 and you too uniformity and having a business model that works, you've always get the same good cup of coffee. The only thing you have to watch out for, is while using the app you can tell how many creams and how many sugars to put in the cup. The machines at the McDonald's are not uniform. Sometimes you get more cream. Sometimes you get more sugar and sometimes the machine machines are empty and the workers don't notice. So I always go with four greens and four sugars and then ask for extra cream sugar and a stir stick. This McDonald's however, the coffee came out. Perfect I didn't have to add anything extra. The person taking the order, was very friendly. And the girl giving me the coffee was nice when I asked for extra cream and sugar. Everything was perfect read more

Mcdonald's - Large coffee $.99 - Fast Food Near Me - Elko, Nevada

Stopped here to get a Coke and a water for my drive home. McDonald's is super irritating with water. It doesn't matter what you spend, they will charge you for water and they are the ONLY fast food chain of any kind within about 300 miles (not kidding) who does this. Not Starbucks, not Wendy's, not the local mom and pop places. Not the convenience stores (if you bring a container) No one except McDonald's. It's kind of dumb. Usually though it's a nominal charge, $.23 to $.50. So I just pay it. Elko though? A dollar. Honestly. And I ordered a soda too. I could see if I just asked for water. Oh, after a decade living in Elko, I should have been ready for the good old "Elko extra". But I forgot now that I live out of town. Anyway McDonald's water policy is dumb across the board, but Elko is beyond the pale on that front. Nothing about a cup of water is worth what I bet is a 1000 % mark up. Service was chaotic, untrained and harried. Restaurant was a mess. read more

I've given this McDonald's location multiple chances, but unfortunately my experience has been consistently disappointing. The biggest issue is the drive-thru. I've never had to wait so long at the speaker just to have my order taken. Several times I've waited a few minutes with no acknowledgment and even had to say "hello" before anyone responded. It often feels like no one is listening or aware that a customer is waiting. The food has also been inconsistent. I've received cold food on multiple occasions, and when I've ordered through DoorDash, items have frequently been missing from my order. What stands out the most, though, is the customer service. At most places, you're greeted with a simple "Hi, how are you?" or at least some basic interaction. At this location, employees often seem rushed and disengaged. More than once, the card reader has been handed to me without a greeting, I'm told to pull forward, and then my food is handed out with little to no communication before the window is closed. I understand that fast food can get busy, and I know every shift won't be perfect. However, this has been my experience on multiple visits, not just a one-time occurrence. I believe friendly customer service can make up for a lot, even if an order isn't perfect, but this location has consistently fallen short in both food quality and customer service. read more

They gave me two burgers and it was sausage and didn't taste good because it made me choke and I didn't like that the way the sausage took and didn't use real patties and the buns were really cold read more

Shout out to THIS Maccas for being the most reliable spot for kids and moms to relax in Elko lol Service is good. It's always clean inside. Grateful for the playground (all the moms say Amen)! Food is great lol read more

Waited for ever for them to take my order at drive threw. Only ordered 1 breakfast sandwich was asked to pull forward and they would bring it to me. After watching the next 4 cars get their orders and leave I could not wait anymore and left without my order. Decided to give them another try wating at drive through to order and they skip my side and keep tsking orders at the other drive through so I didn't bother ordering and left. read more

Service was great, you could tell they had awesome teamwork and communication skills. The food was on point and fresh hot and the restaurant itself was very clean. read more

After a long drive to get here we decided to grab a quick bite and came to McDonald's we ordered about $60.00+ worth of food which needed mgr approval because no one apparently has ordered that dollar amount, our order ranged from Big Mac meal, cheeseburger meal, happy meal hamburger , McFlurry, chicken nuggets and apple pies.. basically everything we ordered was burned or just too hard you heard a crunch in every bite, like someone forgot to pay attention to the beeping noise to and it was left in the cooker way too long also after reminding them no cheese 2x's on a Big Mac welp you know what happened yup it had cheese, the nuggets literally broke a tooth, we ordered 40pcs and I would say I probably threw away 1/2.. and the kicker the apple pie was burnt too (What? How? Why?) I guess the saying is true, it's hard to get good help here nowadays read more

We stopped here right before closing time with our 3 kids on a really long road trip. The play place was already closed for the night but our kids were super restless while we were waiting for our food. The employee Carmen generously offered to open it for us so they could get their wiggles out. She brought out piping hot food and they made a fresh batch of cookies. I really appreciated the customer service and accommodations for our family. read more

McDonalds app allowed me to place order to but the inside was closed. The drive-through was the only thing open. I was pulling a large trailer, so using it was not an option. Nobody answered knocks on the door. Nobody answered the phone. This McDonald's is a sad example of what McDonald's once stood for. read more

McDonald's (updated review) 2540 Mountain City Hwy, Elko, NV 89801 January 9, 2021 - 7:30 AM for breakfast 2 Adults Atmosphere - N/A stars Food - 5 stars Service - 5 stars Background - Road trip across the country. Woke up and needed some food to go and the restaurant was located across the street from my hotel. Atmosphere - Not rating as I was in the drive thru lane. Food Drink - Large hot mocha. It actually had a little chocolate taste to compliment the coffee. I was in a hurry to get to drink my coffee and when I opened the flap on the lid, whip cream went flying. Do not worry I was safe, my wife took the brunt of the brutal whip cream attack. Breakfast - As I have said in other reviews my guilty pleasure at McDonald's is the sausage McMuffin with egg. I had ordered two this morning. These had to be two of the best ones have had in my life. The English muffins were toasted, the egg perfectly cooked, and sausage had some great flavor. Sorry I did not get a picture but they would have been great food models. Treat - Recently discovered that they have a small pastry collection on their menu. We had to try their apple fritter. We had ordered two, one for each of us, well that was too much for us. The fritter was a great sugary breakfast treat which is rare for us. Service - Pulled up right to the ordering spot in the drive thru lane. Like must McDonald's they have two lanes that merge into one lane after ordering. Ordering was simple, and the order was completed successfully. Future - Probably not just because of the location in the country. read more

they put cheese on my big breakfast eggs and now there unedible. if ur gonna put cheese on an item that doesn't come with cheese ask the customer first retards it was a little emo girl working there, (and i forgot the mention) we were sitting at the first window for minutes because no one was there to pay and no one told us to go to the second window read more

My request is that you read this review for just one thing only. Sausage Egg McMuffins. That is what I get. I don't use the toilet or the internet or the soda machine or the coffee machine or the drive through. I don't buy fries or chicken nuggets or salads or ice cream cones or shakes or quarter pounders or hash browns. All I do is go in, order 2 sandwiches because they are on sale for $3.33. Swipe my card and then wait a few minutes for my food to be ready. It's never been speedy. But they have ALWAYS been fresh and hot and tasty. I doubt I will go in for anything else or for any other reason. The parking lot really isn't suited to my larger vehicle so pay attention if you are a higher profile truck. You may get stuck with people behind you. read more

Mcdonald's - Ok. - Fast Food Near Me - Elko, Nevada

Quick service, but that's because most of the order was missing. Worst part? I ordered a burrito, but got just the tortilla. read more

Mcdonald's - a hand holding a breakfast burrito - Fast Food Near Me - Elko, Nevada

My friend and I were traveling through Nevada when we stopped in to get something to eat. We were in the car for 4 hours tired and hungry. When we walked in Angela greeted us with such a big smile and asked out how we were doing. Even when we were leaving she made a point to say goodbye to us after we were done eating. Her customer service was exceptional. All McDonald's are the same, with the same food and nothing really to Yelp about, but we really felt it necessary to give a shout out to this absolute sweetheart who made our visit to McDonalds just a little bit brighter. read more

Rude!! Dear drive through cashier, I understand it's early but slamming a window in my face, rolling your eyes and ignoring me was unnecessary. The cashier shut the window on me when I politely tried asking for a rag since they didn't have napkins to clean up the coffee and syrup on the coffee she handed me. Then stood there ignoring me, pretending like I didn't exist and that asking for a napkin was a ridiculous request. But I am thankful and do appreciate the manager who saw me sitting there in awe of the cashiers actions and immediately fixed it. read more

Took the kids in here for lunch on the last day of a road trip. The only option for ordering was the kiosks, apparently, but at least an employee approached me quickly to see if I needed any help. The food arrived promptly and was typical McDonalds fare. The kids appreciated the play place and the eating area was relatively clean. The downsides: it took me extra time to locate a straw because they were nowhere near the drink station. And the ketchup didn't have any available cups. I had to track down the small packets--also in an out of the way place. In general this place seems to be doing the minimum of what is required. They do what needs to be done, but there's no above and beyond happening here. read more

Just witnessed 2 employees playing around and they knocked a bunch of cups and picked them up and put them back and they were dirty.

They really missed the mark! I ordered 2 Big Macs with extra sauce (paid $.30each for the extra sauce) and extra pickles. What I got was 2 regular Big Mac's, absolutely nothing extra even though the tags on the box said they were to come with extra pickles and sauce. Not sure how this could have been missed because they were as slow as molasses seeing it was Thanksgiving Day. Also, I had a table number so I was waiting for the food to come to the table. Several minutes passed so I went to check on the food and found it setting on the counter where it had been for a while because the fries were barely warm. I just ate the food and went on my way because I didn't feel like waiting. I hope this isn't the norm for this location. read more

Food is what you expect at a fast food place. Went there when it was busy, so mistakes are bound to happen. I ordered two hot and spicy's, three small fries for my kids, 10 piece nuggets and a large drink. Everything was there except for one of my hot and spicy sandwiches, so I asked the manager if she had the other one. She rudely tells me I only ordered one. I explain to her that I ordered two, and she pops off on me saying that I only ordered one and I need to check my receipt. I told her (pissed at this point) that I did and I showed her my receipt. She huffs at me and walks away for a moment, and shows up with my sandwich. She never said here ya go, sorry, nothing. She just walked away. Worst manager I've ever encountered in any food place. Very unprofessional and should be fired. Does get two stars because the lady at the first window (Angie) was super sweet and friendly. read more

Clean bathrooms with a changing table in the men's room. Huge Playland kept comfortably warm. Convienently located right off I-80 and next to a Maverik. Open wi-fi. read more

Mcdonald's - Playland - Fast Food Near Me - Elko, Nevada

Yep, two stars through and through. Visiting from Cali, and didn't have high expectations because all McD's are about two stars these days. Nobody at the counter because they want you to order at kiosk. Sorry, we're paying with cash; gotta have that human help us. Customer service at the counter was about the going rate at any McDonald's nowadays, "Yeah, what can I get you?" Ordered large meal, got half filled fries. What's the point. About the average McDonalds today! Hurray... read more

Soo fire my homos the cashiers are soo freakin dope quit hatin and let the people do they job

This place stinks. The food order was jacked up, the bathrooms are disgusting, and no one is cleaning tables. Pass this Mc Dizzle's and go somewhere else. I expected more, even for fast food. I know this is pretty short, but I don't wanna rant on about how crummy it is. The only reason I gave it two stars is because the food didn't give me food poisoning. read more

Okay; as noted, it's McDonald's: you know what to expect, and while it may not be food fit for a king, it's generally quite predictable in its taste, quality, and cost to what you'd experience anywhere else. (And sometimes, predictable is a welcome thing... sometimes.) read more

Mcdonald's - a white van parked in front of a mcdonald's - Fast Food Near Me - Elko, Nevada

Very slow service. We waited a half hour for one small smoothie and a large fry. I suggest if you come here you go to the window because you won't get service on the inside. read more

Went in -saw I had to put in my own order- and left. Who thinks this is a good idea? People backed up to the door. Folks can't figure out what they should do. Forget it. I walked out. read more

Their staff ( the regular ones that haven't changed out) is awesome ( like Sebastian) we seem him when we go in, we live on the other side of town which means we are closer to the other McDonald's BUT we will drive across town to this one because of the great service plus whenever I come in for something I'm not told that the machine is down like the other McDonald's does regularly. Again kudos to you guys you have done awesome to show you are way above the other one! read more

First and last time I will be going to this location. Standing around to order then to rudely be told to use the kiosk! For an ice cream cone!!! The staff were rude, not particularly clean and by the looks of it were not getting any of the orders correct. It was a right cluster and with so many other fast food options in this town it isn't good enough. read more

Terrible, don't waste your time here go to the Burger King across the road instead where you'll get your food in under 5 minutes. We spent 15 minutes on the kiosk asked to order in person but were rejected service. read more

I was in the bathroom with an employee who didn't use soap after leaving the stall, that'll do it

Just stopped in to use the restroom on our way through town and change a diaper for the baby. Bathroom was disgusting and looked like it hadn't been cleaned in a few days. Garbage overflowing. No towels or tp. My car was better to change the baby and I went to the gas station next door. If their bathroom looks that bad and it's available and viewable to their customers, can you imagine what's going on in their kitchen? Sick... read more

McDonald's hired a great hard working young man by the name of Martin he is a fucking machine does everything right only reason McDonald's is poppin shout out to Martin he a g Martin is a fucking beast read more

We stopped at this store after the movie tonight at about 9:30 the lobby was locked but we were able to use the drive thru. The order process was fine as was paying the the 1st window. The food delivery at the second widow was anything but exceptional or even acceptable. We drove up to the window and an arm pops out holding a bag of food, 2 straws and drink. I had to use two hands to to remove the bag, straws and drink without loosing or spilling anything. The arm pops back into the window and then pops out with the 2nd drink thus fulfilling our order. The green shirted "manage" who was the person handing us our food was turned sideways and never spoke one word nor even acknowledged us in any degree. I have never been served by anyone as insipid. read more

Horrible place. Do not use this location. I ordered 3 sausage mc muffins and a drink. They had me pull out of the drive through and wait for my order. After 28 minutes I got in line asked for my order they never Brang me. Then they gave me the wrong order. Horrible attitudes with the employees horrible business. I've actually driven by and seen employees jumping through the drive through Windows. DON'T USE THESE LOCATIONS IN ELKO. THEY WILL STEAL YOUR MONEY LIKE THEY DID MINE read more

I think there could be a refresher training in proper customer service for the drive thru person tonight.

Typical McDonald's nothing special but very clean and they even have kiosk there if you don't want to wait in line. But there is some homeless around you, outside and sometimes inside and will try to pick up conversations with you (on the inside),but other than that the food was good so enjoy. Drive thru...good idea! read more

Clean facility, fun kids play place, fast service. And the breakfast food was good. I cannot attest to the rest of the menu but the breakfast sandwiches are on point. Kids liked it and I liked my sandwich. It's next to a gas station so your kids can play after a long drive. Bathrooms were clean, both male and female. read more

Worst service I've ever had! My order was wrong then they said can you pull up we are waiting for your hash brown. So I pulled up waited at least ten min. no food as i watched three to five cars get their orders and go around us. We needed to get back on the road to go home five hours away so i left... DO NOT GO HERE! GO SOME WHERE ELSE IN TOWN !SERVICE SUCKS! Doesn't deserve the star I had to give to submit rating... read more

It's a McDonald's They had Mcdonald's food. Service was OK the kid behind the counter seemed kind of bored but hey I worked at McD's when I was a kid too. And I was bored A lot. Overall don't worry about eating here it is no better or worse than any other McD's. read more