This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

It is very difficult to know what direction to go when you suspect there is mold at your property…read more I am so happy I found Aaron and Pure Maintenance AZ. I had them out earlier this year to treat my home and Aaron was just a great guy to work with. He is so responsive, really cares about what he is doing, for his customers, and is truly honest in his work. We found some additional issues at our home recently and have been experiencing symptoms which left us feeling like we needed Aaron back out. I called him and explained our situation, he came out The Next Day! Re-treated our home and ran additional tests. I would not hesitate to work with Aaron again in the future.

Jerri is the best. Honest , reliable and hard working. It's great to see this technology taking…read moreoff. They came right out, showed empathy then we did a treatment. House is clean and smells great.

If you don't hire Lawson Family Plumbing you are making a huge mistake they are fantastic! The…read morewoman I spoke to in office on Friday around noon was a delight and very informative. We were fortunate that they had a same day opening! The Plumber came out at 2:30 the same day. The plumber who had 2 ideas of our issue. He however couldn't access where he believed the problem was coming from. water was appearing in out spare bedroom behind where our master bathroom shower is located. So he recommended Bingham Restoration; to come out and gain access. They had guys in the area and were at my house within an hour! They gained accessed to the problem area quickly and then cut away the damaged area, cleaned everything up well and left dryers and de-humidifiers for the weekend. Then helped me file my insurance claim the same day! Bingham is a pleasure to work with and were SO good with their clean up and information! Nick from Lawson came back out on Monday and saw where the problem was and unfortunately had to have our entire custom cultured marble shower taken out to access the leaking pipe. So the next day Bingham was out to remove the shower and the next day! Nick was back to fix the pipe. Bingham suggested a general contractor to restore the drywall, carpet, baseboard and wall texturing and paint to the spare bedroom and then replace the shower. This has been a super smooth process and I am very impressed will refer Lawson and Bingham to everyone. I cannot recall the name of the Contractor. I am meeting with them today to choose my new marble and carpet!

Horrible experience. They committed to handling all the interactions with insurance. They kept…read morecoming back with statements that didn't make sense (insurance just pays for mitigation not repairs) so I had to get involved. Then the job they did was horrible. They just needed to remove one row of tile, but they did such a poor job that they chipped multiple tiles. They left a huge gouge in the celling drywall. They also dumped tile garbage down the drain of the shower. The tile guy we hired to fix the shower spent half a day pulling chunks of tile out of the shower drain. Then they way overcharged us. I can't say more how poor of an experience we had. Then we got an email saying that employees had been taking payments from customers and pocketing it, so warned us about who to pay. Worst experience. I would avoid like the plague.

They provided exceptional service when I needed help after water damage in my home. From the moment…read morethey arrived, their team was professional, courteous, and thorough. They quickly assessed the situation, took immediate action, and kept me informed throughout the entire process. The restoration work was completed on time, and they exceeded my expectations in terms of quality. I truly appreciated their attention to detail and the care they took to ensure everything was done right. I highly recommend Preferred Choice Restoration for anyone in need of reliable and efficient restoration services!

Relaxed atmosphere, work at your pace and they provide entry training so no experience required.read more

MY ADVICE: 1. DO NOT SIGN if you're a tenant - this opens…read moreyou up to liability but the tenant is never liable for work the homeowner or property management (PM) company ordered. This is a dishonest tactic to shift liability onto vulnerable tenants. 2. In my experience, they are there to lie and coverup air pollution issues on behalf of wealthy homeowners to the detriment of renters' health and safety, and you should be aware of this and brace yourself for what will be a highly hostile visit. 3. Do not expect them to behave with any modicum of respect or decency, and you should have a family member, or loved one present when these people are in your home. 4. Record the air quality testing with your cell phones or other device!! You will need proof of all the ludicrous things they say, the dishonest tactics they employ, and shoddy work they do if you want to fight for clean air for you, your pets, your guests, your roommates/friends, and/or your family. Firstly, there was never a debate about there being mold in this house when I first moved in 3.5 mo ago. The smell was diffuse, in every room of the house. The realtor reported it to the PM, and the PM employee who did the initial walk through reported it and recommended a mold inspection. The PM first said it was the carpets, then carpets got re-cleaned but the problem persisted, then they said it was from the leaks in the ceiling at the time from recent rains but leaks dried out and the problem persisted, then the PM company ordered a "mold inspection" where the guy didn't even take any samples (alongside many other issues), and when I complained about that they sent the nightmare company that is QIC. Mathew/QIC came to my home on 1/28/25, and we started by showing him the bathroom where all guests and myself frequently smell mold. QIC argued persistently and said it wasn't mold it was standing water. I told him I put some bleach down the drains once to try to kill the mold and that's probably why it smells a little better now, but it's a chronic problem. He dismissed this entirely although standing water is OF COURSE a mold risk, and he declared there's no mold in the bathroom. I told him I was concerned that mold had gotten in the ductwork bc although the guest bathroom is primarily the problem, I still smell it in my bedroom when the AC is on, despite airing the place out for the 3.5 mo.s, buying an air purifier, and pouring bleach down the drains (and after carpets have been re-cleaned). QIC said if mold isn't visible on the outside of the vents then it's never inside the vents or ductwork. This is an absolute lie. So according to QIC, mold only exists if it's externally visible without having to move anything or look inside anything. That's insane. Of course mold exists in places where it's not readily visible unless you actually look. Mathew went on to say that QIC NEVER looks in ductwork. Apparently the company who NEVER examines the inside of ductwork is an expert on what goes on inside the ductwork given external condition alone???? This is only about 5-10 minutes into our visit, and it just gets worse. QIC's entire demeanor is hyper aggressive thus far -eye brows raised, head shaking, eyes wide, talking loudly, interrupting, etc. My dog was abused before by a man, my dog normally gets scared by having men in the house, but my dog normally barks at men. My dog stayed laying down in the bedroom with his whole body shaking in fear throughout QIC's entire visit. That's never happened before. Next, QIC tried to pressure me to sign authorizing the work in a really repeated, high pressure way. When I finally called the PM, he backed off immediately. No other maintenance personnel have ever done or tried this. This next part is what made me really think that QIC just likes to treat women especially bad. QIC kept saying that he'll put the air test equipment where I want. He suggested the bathroom. I said that right now it seems like the living room is the worst so we should put it there. He kept arguing, got louder, more interruptive, and saying he's not going to do anything without my consent AS HE WAS putting his testing equipment in the bathroom. I just gave up, but he did it again. I have some orthopedic pads (under 1in) on my hallway floor for my dog, and there's an air intake grill at the floor level in the hall which goes to the heater. The AC, not the heater, was on the entire time, and the AC is primarily the issue. The AC is ran by an HVAC outside with no return air vent that anyone can find. QIC said he wanted to move the pads but wouldn't move them w/out my consent, and when I asked him why he gaslit me, got argumentative, and did it w/out my consent w/out ever providing a reason. He just forced his will against my consent while telling me I agreed to something I didn't agree to. The whole visit from start to finish was more hostile, more unprofessional, & more filled with lies & disrespect than anything I've ever experienced.

We had a punctured pipe in our garage wall that was spraying water into the attic and wall. After…read morethe plumber came and fixed the leak, he recommended Rocky Mountain for the water remediation. I called and spoke with the owner, Justin, and they were able to come out the next day. Once they inspected everything they sprayed the area with a disinfectant and set up their dryers. When I walked out into my garage it smelled clean, not chemical. The techs came out the next two days to check the wood for the dryness level. Each crew member that I met was friendly yet professional. I highly recommend this business. Thank you, Justin and crew!!!

Rocky Mountain Restoration was called out to my condo by Armstrong Plumbing. Had flooding upstairs…read morethat leaked through the floor/ceiling and caused water damage downstairs. They came out at midnight on a Wednesday and set up fans and dehumidifiers right away. They really made a terrible situation easier to deal with!

What a great company I have a 2 unit house in scottsdale…read moreand I have never cleaned it before They recommended a deep cleaning and to disinfect the air ducts , and I must say it's an amazing change It feels like fresh air in the house No more musty smell I am so thankful they where on time and they where polite And they did an amazing job Thank you dryer vent Kong's for an amazing job

Ignacio and Devin were prompt, polite and explained everything. They did a fantastic job on the…read morecleaning and kept me updated as they went. Outstanding service and employees!

We recently had an interior door replaced. Luis was prompt, friendly, and I am happy to say that…read morethe door is very snug once latched, and not creating any knocking sounds when our HVAC starts and stops. Previously we had somebody else from another company out and they did not do the job properly. I explained the situation to Response Crew and I was relieved to receive reassurances from the manager of Response Crew that he'd send one of his best door guys out and that we would not be disappointed. The manager also called back twice to make sure we were happy with the job. Although I missed those voice messages I figure posting about my experience here will make up for that. It's always tough when you are trying to hang a new door on an old frame that may not be perfectly straight anymore. And yes only time will tell if the fit holds. But I will say that even if we do have another problem in the future, I know where to go - Response Crew is a no brainer and for sure I'll be a repeat customer for future needs!

Can't say enough about how great Response Crew was. I needed a handyman to fix the trim around a…read morecloset door that had to removed. They were upfront on their initial scheduling call with their estimates for pricing, minimums, and hours to complete. Overall, very reasonable pricing in comparison to some of the other quotes I received. Definitely not the cheapest (and also not the most expensive), but they pride themselves on quality of work - so you pay for what you get. Within 24 hours of my initial quote request, they had me scheduled, and had their handyman, Carlos Hernandez, out to complete the job. Carlos was professional, courteous, and did a fantastic job. When he arrived, he briefly scoped the job, measured, and explained what he needed to do/roughly how long it would take him. From there, he went out to get the necessary parts and returned within the hour to complete the job. He cut the trim to length in my driveway, installed the trim, and caulked within 45 minutes. Frankly, the new trim Carlos installed looks even better than the original! I would highly recommend Carlos and the Response Crew team to anyone in need of general handyman services. While I only used them for this small job, they will definitely be hearing from me again for other work to be done!