It is very difficult to know what direction to go when you suspect there is mold at your property…read more I am so happy I found Aaron and Pure Maintenance AZ. I had them out earlier this year to treat my home and Aaron was just a great guy to work with. He is so responsive, really cares about what he is doing, for his customers, and is truly honest in his work. We found some additional issues at our home recently and have been experiencing symptoms which left us feeling like we needed Aaron back out. I called him and explained our situation, he came out The Next Day! Re-treated our home and ran additional tests. I would not hesitate to work with Aaron again in the future.

Jerri is the best. Honest , reliable and hard working. It's great to see this technology taking…read moreoff. They came right out, showed empathy then we did a treatment. House is clean and smells great.

Horrible experience. They committed to handling all the interactions with insurance. They kept…read morecoming back with statements that didn't make sense (insurance just pays for mitigation not repairs) so I had to get involved. Then the job they did was horrible. They just needed to remove one row of tile, but they did such a poor job that they chipped multiple tiles. They left a huge gouge in the celling drywall. They also dumped tile garbage down the drain of the shower. The tile guy we hired to fix the shower spent half a day pulling chunks of tile out of the shower drain. Then they way overcharged us. I can't say more how poor of an experience we had. Then we got an email saying that employees had been taking payments from customers and pocketing it, so warned us about who to pay. Worst experience. I would avoid like the plague.

we hired these guys for water mitigation. they installed heavy duty fans in multiple locations and…read morekept taking readings. they had us sign that they would handle everything through insurance. we realized something was wrong when they kept delaying an estimate 10 days into work. we had to find an insurance referred vendor to substitute for them by which time they had done barely 40% of the entire job. insurance kept asking them for detailed proof of work and they stalled all comms with insurance after they realized they couldn;t justify what they were billing. they sent me a fake intent to lien my property- as the first mail communication to me. all said they'd billed me $9200 for a job we could have got done end to end for half as much if we'd vetted them to start with. based on review on Yelp and on BBB reviews, these guys are more scamsters and less vendors. they modus operandi is find folks who seem to be having an e,ergency, sweet talk them into beleiving they will deal with your insurance and then make it look like you owe them some weird premium for poor workmanship. They've been at this across AZ and WA (at least 40 known, reported instances) last I checked. STAY AWAY FROM BINGHAM!

They provided exceptional service when I needed help after water damage in my home. From the moment…read morethey arrived, their team was professional, courteous, and thorough. They quickly assessed the situation, took immediate action, and kept me informed throughout the entire process. The restoration work was completed on time, and they exceeded my expectations in terms of quality. I truly appreciated their attention to detail and the care they took to ensure everything was done right. I highly recommend Preferred Choice Restoration for anyone in need of reliable and efficient restoration services!

AZ Water Extraction Company was great. Not knowing how the process worked, Chandler sat down and…read moreexplained how each step would work. I believe knowledge is power so that was a plus and we were greatful for that. He also answered our calls or text back with answers to our questions.

Relaxed atmosphere, work at your pace and they provide entry training so no experience required.read more

MY ADVICE: 1. DO NOT SIGN if you're a tenant - this opens…read moreyou up to liability but the tenant is never liable for work the homeowner or property management (PM) company ordered. This is a dishonest tactic to shift liability onto vulnerable tenants. 2. In my experience, they are there to lie and coverup air pollution issues on behalf of wealthy homeowners to the detriment of renters' health and safety, and you should be aware of this and brace yourself for what will be a highly hostile visit. 3. Do not expect them to behave with any modicum of respect or decency, and you should have a family member, or loved one present when these people are in your home. 4. Record the air quality testing with your cell phones or other device!! You will need proof of all the ludicrous things they say, the dishonest tactics they employ, and shoddy work they do if you want to fight for clean air for you, your pets, your guests, your roommates/friends, and/or your family. Firstly, there was never a debate about there being mold in this house when I first moved in 3.5 mo ago. The smell was diffuse, in every room of the house. The realtor reported it to the PM, and the PM employee who did the initial walk through reported it and recommended a mold inspection. The PM first said it was the carpets, then carpets got re-cleaned but the problem persisted, then they said it was from the leaks in the ceiling at the time from recent rains but leaks dried out and the problem persisted, then the PM company ordered a "mold inspection" where the guy didn't even take any samples (alongside many other issues), and when I complained about that they sent the nightmare company that is QIC. Mathew/QIC came to my home on 1/28/25, and we started by showing him the bathroom where all guests and myself frequently smell mold. QIC argued persistently and said it wasn't mold it was standing water. I told him I put some bleach down the drains once to try to kill the mold and that's probably why it smells a little better now, but it's a chronic problem. He dismissed this entirely although standing water is OF COURSE a mold risk, and he declared there's no mold in the bathroom. I told him I was concerned that mold had gotten in the ductwork bc although the guest bathroom is primarily the problem, I still smell it in my bedroom when the AC is on, despite airing the place out for the 3.5 mo.s, buying an air purifier, and pouring bleach down the drains (and after carpets have been re-cleaned). QIC said if mold isn't visible on the outside of the vents then it's never inside the vents or ductwork. This is an absolute lie. So according to QIC, mold only exists if it's externally visible without having to move anything or look inside anything. That's insane. Of course mold exists in places where it's not readily visible unless you actually look. Mathew went on to say that QIC NEVER looks in ductwork. Apparently the company who NEVER examines the inside of ductwork is an expert on what goes on inside the ductwork given external condition alone???? This is only about 5-10 minutes into our visit, and it just gets worse. QIC's entire demeanor is hyper aggressive thus far -eye brows raised, head shaking, eyes wide, talking loudly, interrupting, etc. My dog was abused before by a man, my dog normally gets scared by having men in the house, but my dog normally barks at men. My dog stayed laying down in the bedroom with his whole body shaking in fear throughout QIC's entire visit. That's never happened before. Next, QIC tried to pressure me to sign authorizing the work in a really repeated, high pressure way. When I finally called the PM, he backed off immediately. No other maintenance personnel have ever done or tried this. This next part is what made me really think that QIC just likes to treat women especially bad. QIC kept saying that he'll put the air test equipment where I want. He suggested the bathroom. I said that right now it seems like the living room is the worst so we should put it there. He kept arguing, got louder, more interruptive, and saying he's not going to do anything without my consent AS HE WAS putting his testing equipment in the bathroom. I just gave up, but he did it again. I have some orthopedic pads (under 1in) on my hallway floor for my dog, and there's an air intake grill at the floor level in the hall which goes to the heater. The AC, not the heater, was on the entire time, and the AC is primarily the issue. The AC is ran by an HVAC outside with no return air vent that anyone can find. QIC said he wanted to move the pads but wouldn't move them w/out my consent, and when I asked him why he gaslit me, got argumentative, and did it w/out my consent w/out ever providing a reason. He just forced his will against my consent while telling me I agreed to something I didn't agree to. The whole visit from start to finish was more hostile, more unprofessional, & more filled with lies & disrespect than anything I've ever experienced.

We had a punctured pipe in our garage wall that was spraying water into the attic and wall. After…read morethe plumber came and fixed the leak, he recommended Rocky Mountain for the water remediation. I called and spoke with the owner, Justin, and they were able to come out the next day. Once they inspected everything they sprayed the area with a disinfectant and set up their dryers. When I walked out into my garage it smelled clean, not chemical. The techs came out the next two days to check the wood for the dryness level. Each crew member that I met was friendly yet professional. I highly recommend this business. Thank you, Justin and crew!!!

Rocky Mountain Restoration was called out to my condo by Armstrong Plumbing. Had flooding upstairs…read morethat leaked through the floor/ceiling and caused water damage downstairs. They came out at midnight on a Wednesday and set up fans and dehumidifiers right away. They really made a terrible situation easier to deal with!

Ignacio and Devin were prompt, polite and explained everything. They did a fantastic job on the…read morecleaning and kept me updated as they went. Outstanding service and employees!

Absolutely horrible booking experience. I scheduled. They canceled and rescheduled 2 months later…read more Then they called on a whim and had a tech in the area. I bought the unlimited Groupon and was still quoted 1000 in extras. Im pretty sure they skipped the vents in my living room despite me asking multiple times. Oh and they left a huge mess of dust outside by the dryer Vent. Guy was pushy and full of sh1t. Kept saying the sanitizer they used was organic and costed 180 per gallon. It was clearly Fabuloso from the dollar store. But hey, I guess my vents are cleaned? Just got ripped off and had to clean up after them. Oh also, don't expect them to replace your filter.