What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

Zona comes very highly recommended and I now know why. They were very professional and helped me…read morewith my insurance claim. Mary, in particular, went above and beyond to help me during a very tough time. Thank you Zona!!!

Rocky Mountain Restoration was called out to my condo by Armstrong Plumbing. Had flooding upstairs…read morethat leaked through the floor/ceiling and caused water damage downstairs. They came out at midnight on a Wednesday and set up fans and dehumidifiers right away. They really made a terrible situation easier to deal with!

I wanted to share a very disappointing experience with Rocky Mountain which a plumbing company…read morereferred to me. The Plumbing was out doing some work on my property and one of my concerns is that there was discoloration around my toilet in the guest bathroom. the plumber said there could be a leak and even the possibility of black mold that could have spread into the rooms and hallway. He called Rocky Mountain and they came out. Based on the information the plumber gave me I trusted his professional judgement since I had a history with them and came highly recommended. The toilet was not at this time ever lifted and looked at. I am a single woman and rely on the professional companies to help direct me and I really like and trusted the plumber. Rocky Mountain gave me a quote to mitigate if this was in fact a huge issue which I agreed to. However, after the toilet was removed, it turned out that the only repair needed was replacing the toilet wax ring, there was also some urine about 10" in front of the toilet, but no major leak or damage that justified the extensive mitigation work that had been performed. The mitigation crew spoke no English, making communication difficult. They proceeded to remove all of my bathroom flooring and baseboards and performed extensive mitigation services which they were instructed to do by there crew leader who was not on site. I was charged 5384.04 for work that, in my opinion, was not necessary based on what was found. When the crew leader came to my property after the demo he confirmed this was not needed but already completed. To Rocky Mountains credit (after long arguments), they did replace and install the new flooring. However, I still believe I should not have been charged thousands of dollars for mitigation services not needed. As a result of this experience, my bathroom was unusable for over a month, causing inconvenience and stress. To make matters worse, I received a lawyer's demand letter yesterday seeking the remaining balance of 2692.02 before I ever received another bill by mail or email. In my opinion, this entire experience was handled poorly. I felt pressured into approving unnecessary work and was left with a large bill for services that were not justified. It was an excessive charge for an issue that did not exist. I would not recommend Rocky Mountain restoration based on my experience. I also believe I should be reimbursed for the remaining amount I just paid.

Recently I was faced with an extensive mold problem. After getting 3 estimates, I decided to use…read moreDagen and Martin. Their team was great at communication and getting the job completed in a timely manner. I had a very positive experience and would highly recommend Blacktail Construction and Restoration for all your construction needs. I am. dry happy that I chose Black Tail.

Hello Everyone: I am leaving this review regarding owners Martin and Dagan of Blacktail…read more I had a very positive experience with all aspects of the restoration work performed: drywall, painting, and floor sealer. All of my phone calls were returned timely. Emails were replied to within 24 hours. Text messages were replied to in a matter of hours. Appointment days and times were set and commitments were maintained. If anyone was running a little late, I always received notification. Further, if one of their employees/subs was going to perform a service, I was always made aware of his/her name so I knew to allow them into the property for the work to be performed. I never felt rushed: All my questions were answered and I was always asked if I had any more questions they could assist me with. The individuals sent out to perform services on behalf of Blacktail were all very polite and professional with many years of experience. Martin and/or Dagan frequented the project often to ensure oversight of work being performed and in some instances, did the work themselves. Individuals performing services cleaned up after themselves and ensured my satisfaction. Highly recommend! Lynn

Quick to respond and honest. I had a water pipe leak behind a wall and they came out, dropped of…read moretheir equipment to help dry out the wall at no cost. They were nice and genuine, they were there to make sure my house was taken care of. At no time did I feel that they were there to just get money out of me or anything. I'm grateful Boston and Krystal came out to make sure my water damage was taken care. I've recommended them to my friends and family and I couldn't be more grateful for their service!!

Amazing service. Krystal talked us through every step of the process and made this all as easy as…read morepossible...thank you for great service

I had an extensive restoration needed, and Four Peaks was professional, trustworthy, dependable,…read moreand did quality work. I would recommend them without hesitation to anyone, and would use them again if I ever have that need.

From the owner: At Four Peaks Restoration, we specialize in water, fire, mold mitigation and restoration…read more Firefighter owned and operated, we are proud to serve our community with expert care and integrity that you can trust.

Copperstate was incredible to work with, I've gone with them 3 times now when I had issues with…read morewater damage; recently when my pipe burst at my rental house I wasn't sure who would be able to show up on an emergency basis especially on a Saturday. Not only did they show up extremely fast but the communication and professionalism from Gene was top notch. Always happy to have copper state to help me.

Buyer beware-I spoke with Ben regarding a drain leak and after his 'inspection' informed me that it…read morewould be about $4-$5k because the tub needed to be ripped from the wall. I knew in that call we were done Copper State and Ben. I contacted a local handyman who quickly assessed the problem and $200 in parts plus $300 labor all fixed and back to normal! SHAMEFUL practice by these guys, I'd stay clear away