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    24 Hour Flood Pros

    4.3 (27 reviews)
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    First update: I'm giving them 2 stars to start as I am using them for demolition / water restoration and reconstruction. Demolition went great! Guys were awesome, diligent and took very good care of my problem and home. If I would have used them only for demolition and water treatment this would have been 5 stars all day long. Unfortunately, I used them for reconstruction too. Reconstruction has been less than favorable. The guys they hired did a great job on the drywall and even asked why grout wasn't included in the work order which was executed on 9/25. I messaged Daniel about the grout on 9/25 and never received a response. On 10/10 I get a message that they are coming to do my grout. Upon completion the grout was a completely different color than the rest of my home (and they couldn't match the baseboards to the rest of the house either). The took my cabinets on 9/13 and finally came to install on 10/11 arrival time between 730 and 8am. They finally arrived around 11. Prior to 1pm I went out to check on progress and ask a few questions and the guys were gone. My cabinets and surrounding area were filthy, colors didn't match, there were giant gaps and shortcuts clearly taken (pieces of wood stuck between the cabinets and countertop and cabinets and base), pieces not reattached for dishwasher button, etc. cut out pieces of baseboards and just left them that way and no holes drilled for dishwasher installation. 24 hour was fairly responsive and said they were going to get it fixed. It is now 10/17 and I can't get a return call, response to texts or in contact with anyone through the general #. Again, I would highly recommend Justin and the demolition team but I would highly recommend against using them for reconstruction. If they blow my mind and something changes quickly I may consider changing this rating.

    Area sealed off to prevent excessive dust during demolition

    I made an urgent request for service because we came home from vacation and discovered one side of our basement was flooded due to a toilet tank cracked. 24 Hour Flood Pros responded promptly on Sunday and arrived within 2 hours. We had equipment to start the vacuuming and drying process. Over the course of the next week, Tyler/Justin and team found all the areas where water had extended into more rooms and saturated floors and drywall. I could write a book here as this was a first for us and I had no idea how much work this would entail. 24Hour Flood Pros handled everything. They were always on time, knowledgeable, professional, personable, and cleaned up well. I wouldn't hesitate to recommend 24 Hour Flood Pros.

    Sewage under our house
    Tiffani B.

    I just purchased my first house a few weeks ago and recently learned that we have a huge sewage/plumbing problem. Once we learned that sewage leaked under the house and was sitting there, 24 Hour Flood Pros was recommended to us. Jordan was over within the hour and has been helping me with my issues for over a week now. Him and his team are extremely professional and very easy to work with. They do a great job in explaining the issue and the best resolution. I am also very appreciative of his staff, as they are willing and able to work with the insurance company to help cover some of the cost. They are extremely responsive, and I trust their recommendations and expertise. I absolutely would recommend 24 Hour Flood Pros; they were amazing!

    Bathroom
    Emma G.

    We were referred to this company by the plumber we used. Justin was very communicative & helped me file an insurance claim. Our entire bathroom was affected by a sewage issue. Justin walked us through the entire process & made us feel at ease. His crew was really professional & polite every time they came. I would recommend this company to family & friends. Thanks guys!

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    Amazing service! Great value! Julian is awesome at what he does and I appreciate him!

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    Ask the Community - 24 Hour Flood Pros

    Review Highlights - 24 Hour Flood Pros

    The plumber I used to fix the water heater recommended Taylor for the restoration and boy am I glad he did!

    Mentioned in 11 reviews

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    Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

    I had a corroded and leaky supply line on my water heater. I don't have a plumber in the family, so…read moreI did a little research online and came across Good Times Plumbing. The reviews were really good so I decided to give them a try. They were able to fit me in on the same day while accommodating my schedule. When the technician, Brandon arrived, he was very pleasant and knowledgeable. We discussed the issue and he provided me with some solutions and pricing. The work described sounded like a thorough repair and the price seemed fair to me so he got to work. When he was done I was very pleased with the quality of work performed. Brandon left the area cleaner than it was before he started. The payment process was easy and pain free. I highly recommend this company if you want good quality work done.

    ASAP Restoration and Construction - ASAP's Team

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    What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

    I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

    Arizona Total Home Restoration - Asbestos: Consult With An Expert! (480) 207-7011

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    This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

    ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

    Voda Cleaning & Restoration of Phoenix

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    We used Voda's professional services on June 4, 2025, for mold removal and remediation. Such a…read morebummer to have discovered mold behind two shower enclosures while we were remodeling, but Voda came in and saved the day so we didn't fall too far behind schedule with the remainder of trades needed to finish remodeling! (And, thankfully for us, the mold was caused by tile not being sealed in the shower niche where shampoo/bottles/soaps are placed - the mold wasn't from a plumbing issue.) One thing we found out while searching for a mold remediation company is that pricing is all over the place here in the East Valley. And after speaking with a few realtors, it became clear that not everyone can be trusted to do the work well. For our specific situation, we weren't sure if the mold had spread under the concrete floor of the showers. Two other companies said there was no need to remove the concrete flooring; however, Voda's estimator video conferenced with his remediation crew during the free-estimate-walkthrough and they were certain it needed to be removed in both showers. Voda was right - the concrete shower floors needed to be removed so the subfloor could also be treated. Voda was not the least expensive, but they were the most thorough and inclusive of all work needed to be done -- and when dealing with mold removal/remediation, as a homeowner, you want to know it's gone. Voda's workers are certified and they treat your home as if it was their own (possibly even better because it was incredibly clean when they left!). Also, an unrelated, third party environmental company tested the two shower areas after Voda was finished -- and our shower areas passed the tests! Voda works with insurance companies to help you if you have a claim, and they also work directly with homeowners (like us) when it's not covered by insurance. Given Voda's other excellent reviews online, we can agree with all the other 5-star reviews. We highly recommended Voda's professional services!

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    1-800 Water Damage of Tempe/West Chandler

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    Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

    [Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

    24 Hour Flood Pros - damagerestoration - Updated May 2026

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