Quick to respond and honest. I had a water pipe leak behind a wall and they came out, dropped of…read moretheir equipment to help dry out the wall at no cost. They were nice and genuine, they were there to make sure my house was taken care of. At no time did I feel that they were there to just get money out of me or anything. I'm grateful Boston and Krystal came out to make sure my water damage was taken care. I've recommended them to my friends and family and I couldn't be more grateful for their service!!

Amazing service. Krystal talked us through every step of the process and made this all as easy as…read morepossible...thank you for great service

Thank you, Roy, for dispatching your team, Hector and Jose, to repair the water damage at my…read moreresidence. They arrived on time and demonstrated a high level of efficiency, thoroughness, laser focus, and professionalism. After completing the work, the damaged area looked as if the incident never happened. The quality of their work was outstanding. I also want to give kudos to Jenifer and Kelsey for making my insurance claim process seamless. HOOAH!! James Wilson

I dealt with Kallan Creager the cor owner​ Wesmor he requested a very large deposit over $3,000. He…read moretook my money, never did the work and then threatened me and told me he was going to keep my money and not do the work. I would stay clear of this company. They are thieves and if you want to get ripped off use them

Now days it seems good service and work ethics are hard to come by. From the first phone calls…read morewith Ashley and Vanessa, I was pleasantly surprised. Both ladies were quick in their phone responses, friendly and understanding. Their work crews were on time and took great care to get the area ready for the repair work. They used plastic and taped off areas to minimize dust and left the area each day clean and neat. Nico, Operations Manager, was reassuring and was not in any hurry to answer my questions. Thank you for your professionalism!

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took…read moreus about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate. We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim. Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying "Don't worry, I wouldn't accept this job if I thought it'd be denied" "It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid." Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold) When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say "okay" cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned "why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost." Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, "okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?" Alex said, "If it's hot for asbestos that will probably be an addition $1500" I then reminded and asked him again, "Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?" Once again, "no, no Michele I am confident we can get this covered" Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,"it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen." All of the review in pictures

I came from out of town when my mother passed away and I didn't know her home was filthy from…read morehoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.

I had called 5 other carpet cleaning companies before I spoke to Joseph who was very sympathetic to…read moreour situation. My son is a car hauler and had a medical emergency that needed immediate attention. I am calling from Ca., my son is in Tempe, AZ. and his father was driving there to meet him to bring him back to Ca. to be admitted to the hospital. My son wanted the blood cleaned from the carpet before he left. Joseph came out within the hour cleaned and sanitized his truck to perfection. He also offered to drive my son to the hospital there in Tempe if needed. Joseph was truly my angel that day. Thank you for the outstanding service! Pauline and Adrian Lujan

I hired them they are awesome!!…read more Asbestos removal in my drywall This company is very professional and respectful they bought us coffee when they showed up for the quote we have never experienced that they called us before the opointmen, they were very clean and professional and the communication was excellent

this company is honestly the best roofing resto company we called them out for a roof leak that…read moredamaged all our bedroom and they performed the restoration and the roof tarp even the roof repair. they truly provided the best attention and customer service. they do mold and asbestos removal which I had and didn't even know what asbestos was, so they tested and educated me about this and everything . truly life savers highly recommend them

I called three companies for a quote to pressure wash my driveway after an oil spill. Within a hour…read moreI received a call back and an appointment for an estimate on the same day. My guys pressure washing is the only company that called back and I had an appointment the next day! Excellent service, quality work and honest. I highly recommend this business!

I'm writing this review to commend Mike Tedder, the Mitigation Manager at the Show Low office of…read moreDamage Control-AZ which specializes in restoration services for fire, water, mold, contents, and structures. When I contacted my insurance company to file a claim for a sewer line break under my manufactured home, they contacted Mike Tedder who immediately called me to make an appointment to assess the damage. He discovered that not only was shoddy repair work done by the plumber I originally hired, he also diagnosed a second sewer line break that the previous plumber charged me for but did not detect/repair. The break was not recent; consequently, there was ample evidence of the break that the original plumber should have detected. Additionally, there was water damage to the sub-floor in the first bathroom. Had Mike not found this and corrected it I would have had a much larger problem! As soon as Mike diagnosed the problems he immediately began the repair work which took several days and on two occasions he continued his work into the evening hours! Mike showed me how he diagnosed the problems and he communicated the repairs at each and every step. Mike is extremely professional, knowledgeable, and dedicated to his work and to his customers. I cannot recommend Mike Tedder highly enough and I will definitely rely on him for any repairs in the future!!!

Absolutely terrible experience with this company! Their workers are rude as can be! Would not…read morerecommend them to my worst enemy! This is how you run a fly by night company not a company that you care about the reputation of. Would give zero stars if I could.

I met the owners and staff after I had a pipe burst in my house causing thousand of dollars of…read moredamage, The owners of the company Becci and Brian came out the same day. They were professional and extremely courteous. They handled all the insurance details and started the repairs the same day. They didn't just treat me like a customer but more like a family member.

i've had really bad luck with leaks in my home this year. Luckily I called fast track restoration…read moreright away and they showed up quickly to see what's going on. I feel like they are very honest in assessing what needs to be done. For example, today I thought for sure they were going to have to tear the basement apart and it would be a huge insurance claim, but it wasn't! They tested everything to make sure that we were good and gave inexpensive recommendations on how to fix what was damaged. These people are great!