Extremely professional and clean. We had water damage due to a water heater breaking, the team came out right away and helped us through the whole process including working with our insurance company. Highly recommend. read more

Thank you, Darren Pickles! Our a/c leaked, soaking the Pergo flooring out in the hallway - I freaked and called a restoration company who quoted me $750-$1,250 for their weekend Emergency Crew to come out, set up fans and assess the situation. Yikes!! I then got a recommendation to call Puretec Restoration from the HVAC company that installed my a/c originally,, They offered to come out at no charge to assess the damage.. After assessing the situation, they recommended getting a couple heavy duty floor fans from Home Depot, removing the side molding in the hallway, and run that for a week or so and then they'd come out in several weeks for a follow-up inspection. We're out the cost of two fans is all - We gained peace of mind that we were taking care of the problem without the risk of growing mold! And, without having to spend $750-$1,850. PureTec's crew was ready to come in had we needed them.. I appreciate that they came in as a courtesy to educate us on whether we needed professional help or if we were good to go in DIY-mode! read more

No one wants to worry about potential water damage or mold development in their home. We were concerned about water penetrating our drywall after a shower flooded into our bathroom and adjoining bedrooms. Since we were unable to detach the baseboards ourselves, we decided to have a professional come out to check for water damage. After spending almost an hour reading through Yelp reviews of restoration companies, I decided on PureTec and called for an appointment. Chris answered the phone and was very pleasant and courteous. He explained that there was no fee for the consultation and told me he would find someone near my area that would reach out to me soon. Within 30 minutes I received a voicemail (which I missed) and subsequently a text from Justice giving me a heads up that they would arrive at my home in 50 minutes. Justice and Avery showed up on time and were very polite, professional and respectful (with shoe covers in hand, for which I am always grateful). Avery checked for moisture all around the bathroom and two bedrooms and determined that there were no issues (fortunately, we were proactive with dryers when we first encountered the situation). Justice offered to pull a small piece of baseboard from the wall that was partially torn away if it would make us more comfortable with their moisture reading determination but we were relieved by and thankful for the results. This first experience with PureTec Restoration was great all-around. This is how every business should be run. We will definitely call them if needed in the future (as well as recommend them to others). read more

Very professional! Helped with all my insurance questions and got the job done quickly! The guys helping me were Justice, Jose, Dax, and Cade read more

PureTec Restoration was a pleasure to deal with. We had a pipe burst in our master bathroom which caused water damage and Justice and Dax were able to make it out to assess the situation. They arrived promptly and went over the work that would be done. They were very professional and answered all of our questions. Once the job was completed, they cleaned everything up nicely as well. PureTec is all business and I highly recommend them. Thank you again to Justice and Dax! Regards, Frank and Vanessa read more

We experienced a hot water heater leak while on vacation. PureTec was recommended to us. Jason had Dax and Jess out the next day to assess the damage and provide us with a good understanding of the scope of the project and timeline. Dax oversaw the demolition of the utility closet and adjacent laundry room. Jess was on hand at all times to manage the project. Strongly recommend PureTec when you have a restoration need AND you want to be treated right! read more

These guys were the best! All business and worked extremely hard! I thought I was looking at 2-3 days to get the job done. It took one day to assess and fix our TWO leaks up in the ceiling! Dax and Darren thank you for your quick response and hard work! read more

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Justis and Avery and Dax showed up are at night and helped us out with a flood that effected over half of our home. They were extremely kind and thorough explaining everything. I felt very overwhelmed at first but they helped me feel confident that everything would get taken care of, they were quick and had our back with navigating the insurance process as well. Jason and pickles are great to work with and really do put the customer first. Thanks guys! They help coordinate every step, even getting things moved out and setting us up with referrals on who to contact for every next step, so I wasn't nearly as overwhelmed. read more

Justice helped us when a pipe leading to our water heater burst, causing water damage in our garage, laundry room and living room. He was professional, expedient, friendly, thorough and knowledgeable in assessing and cleaning up the damage caused by the water, as well as outlining next steps in the process. I'm grateful to him and Dax for their help in making a particularly stressful day feel much more manageable. read more

PureTec was recommended to me by my homeowner's insurance after an under-sink leak in a bathroom. Darren came right out and helped get us started on restoration....every single tech that came out over the next few days to remove debris, place fans, and do follow-up were so polite, efficient and friendly. Thanks to Eddie, DJ and Dax for your help! Would highly recommend PureTec Restoration to family & friends. read more

Excellent service and attention to detail, their response time is impressive, and very knowledgeable, we recommend this company for all water assessments. Good people to work with!​ read more

I had a vacant fix n flip in Glendale that was closing escrow in 15-days. The morning of the inspection I received a cell phone pic from the inspector showing water flooding from the garage. A few minutes later the inspector sent me another cell phone pic of the great room under 4 inches of water. The inspector found the source of the flooding (valve under the sink broke) and he turned off the main. I was in total disbelief because we worked so hard getting this property ready to be sold. I called Jason Podany at Puretec and he had his team to the property in less than two hours. it took 3 days to dry and remove 2' of drywall on the 1st floor. Jason recommended a contractor to do the drywall and paint to match. After 3 weeks we had the inspector back out and the property closed with only a 2-week extension. I can't thank Jason and the Puretec team enough for being so quick to take care of the flood issue. Excellent company. I highly recommend! read more

It is the worst when you have an emergency - in my case, water damage. PureTec is awesome! Why? Excellent communication, polite, on time, follow up and follow through to name a few reasons. They were very quick and very very clean with all of the demo work. All of their team is great -From Darrin the GM, to John, Justus, DJ, Eddie and Avery that were always helpful and polite. I hope I never need you again... but you went above and beyond and made my nightmare more bearable. Thank you!! read more

My water heater blew Monday morning. My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do. Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day. They came out this morning and tested and everything was completely dry. They took away all the plastic and fans and cleaned up after themselves beautifully! I couldn't be happier with Darrin and his crew! read more

PureTec Restoration - Water heater area in garage contained to dry out damage - Damage Restoration Near Me

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I would like to acknowledge the awesome support and responsiveness from Puretec. They were prompt, communicative, and professional in their delivery of my restoration needs. Dax, Eddie, Jon, DJ and Avery were top notch. They kept me status'd along the way and worked with my schedule! Awesome experience and Thank you! read more

My bathroom flooded this last monsoon storm. Darren came out right away and assessed the problem. He put up industrial fans to dry everything out. I could not be more pleased with the service and professionalism. I highly recommend Puretec Restoration! J. Anderson read more

Never recommend this company! I'm going on 11 weeks out of my home. They give no updates and don't respond at all. Completely unprofessional. I wouldn't wish this company on my worst enemies. read more

Used Puretech restoration after some major water damage in our home. Darrin was absolutely incredible, was at the house within an hour of the incident (after hours), and had his crew out immediately to begin the process. Both he and Justice checked in daily and made this frustrating, emotional time as easy as they could. He worked directly with the insurance company, had an answer to our every question, and truly went above and beyond. I would absolutely recommend Puretech, and (sorry, guys but I truly hope to never see y'all again on a professional level), but if the need arose, their number would be the first I called. read more

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house. read more

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not. read more

True Professionals. We had an AC guy trip in our attic and land on our sprinkler system, flooding our kitchen. The company initially called in did not properly clean, or remove all damaged areas. Puretec came in and gave us all of the information up front, worked quickly and efficiently while covering the floors and properly cleaning everything. This whole incident has been horrible and Puretec has been the only company with top notch customer service and work ethic. Darren was available for any questions throughout and is just incredible. All of the guys on site were so professional and amazing. Thank you Justice, Mike, Cole and Cason. You guys know what you're doing and it's so appreciated during such an emotional time. read more

This company is A++. I will be honest I don't typically write reviews but this company went above and beyond. They are outstanding! Thank you Darren, Michael, Justin, Avery and Cole for all you did as well as your compassion for me though this difficult time and for putting up with the 5 1/2 month old husky during the clean up:-) You have integrity, honesty, compassion, knowledge which unfortunately can be hard to find. All of you are so hard working with a positive attitude which is so appreciated. I had a water situation that the plumber, Carlin found and recommended this company to come and evaluate. I am very happy he did. I called after Carlin left and they came out within 2 hours (on a Saturday). They assessed the situation and determined the water damage. They left fans blowing on Saturday to start the drying process until Monday when they came back to demo the area. They would have started the demo on Saturday but due to needing further clarification with the leak they waited until Monday. They were very thorough, knowledgeable, careful as they saved all my Corian countertops as well as carefully stabilizing the area until new cabinets are replaced. They came daily to check the status of drying process or any further needs as well as kept me updated on the process. They also dealt with the insurance company and have a wonderful policy when it comes to final payoff. No other company I know of does what they do. I would highly recommend PureTec Restoration! Hopefully I don't have to go any more water damage episodes but if I do I will be using this company. Thank you again for all you do, it is appreciated. Keep up the awesome work you do as it does not go unnoticed. A final note is they also provided a special fan (forgot the name) to help clean the air as I have respiratory problems (which was extremely helpful). read more

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful. Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan. Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat! read more

Darren came out on a drop of the hat to meet our water damage two days after my father passed away. Very professional and very honest. They did great work and I would HIGHLY recommend them for any of your restoration needs and I would use them again if needed!!! read more

We had a main line back up with raw sewage flooding our master and guest bathrooms. The plumbing company, our home warranty used, sent out Puretec to assist us. We have never been in a situation to need a restoration company so were unsure of the process/procedure. In steps Darren Pickles, GM. He was amazing to say the least. He explained the whole process from working with our homeowners insurance to working with a reconstruction company. He was always available to answer questions and made several appearances. He even personally came out on a Saturday, by himself, to remove the big commercial fans from our home so we didn't have to listen to them or have them in the our way any longer than necessary. Having a loss is stressful but Puretec and Darren Pickles made it easier. My husband and I hope you never need them but should you find yourself in a position where you need a restoration company, we highly recommend Puretec Restoration. read more