Unresponsive is how I would describe this company. I talked to them on 10/10/22 to come and give…read moreme an estimate on some rug repair/rug pulling after some indoor foundation work. No call back after talking to the lady who answered the phone. Called again two more times over 10 days and left messages. Still no call back. Finding a carpet repair company turned out to be hard, but most other companies were responsive and said they don't do that work--I respect them getting back to me and I will Not review them. I take exception to The Carpet Specialist who failed to respond to numerous inquiries. What does that say if you hire them and they need to come back? Will they "ghost you?"

I hired them to stretch our carpet and did a pretty good job and did come on scheduled time…read more However, they are dodging me when I requested an invoice. They said they would turn my invoice into the office then they would email me and it's been over a week. I called them a few days later and the lady never picked up and now the phone call goes straight to voicemail. The address listed for this business is an apartment which I believe is illegal to run a business from a residence. I'm assuming they are dodging tax by not providing me a receipt. I really need this receipt as we sold our home and need to provide to the new buyer. I have a couple of stars because they did a pretty good job. I will report them to the BBB for not providing an invoice as well as running a business from a residence. Also I thought they charged a bit high for the amount of work that they did. I would definitely get an estimate and shop around before using them in the future, especially if you need warranty or an invoice.

Rick and his team were great. Rick helped us with picking the carpet we liked for our upstairs…read morefloor. His team installed our carpet with great care. They were prompt, courteous and did a great job. I highly recommend them. Thank you.

I rely on Yelp reviews to find companies that can help with certain issues. This time I went…read morethrough reviews and read that Rick has family business, and I decided to contact him to replace second floor carpet. Not only he responded immediately, he came with carpet samples, helped us to choose right one and his team replaced whole carpet in a matter of hours! Their service was excellent, with great care and attention to details, I highly recommend Rick's company

As soon as request was submitted, he contacted me right away. I sent request around 8am and by 11am…read moremy carpet was being installed in the room. Super fast and explained everything well. I would recommend!

Jairo and Mario from JGS Carpet Installation took on 2 difficult spots I needed repaired in my home…read moreto prevent trips and falls. They were: a doorway that had pet damage and had been pulled up, and my upstairs catwalk hallway that needed some carpet bulges stretched out. Jairo was easy to get in touch with and arrived early for the repairs. He showed a lot of care in his work and he made sure I was satisfied with the repair before packing up for the day. Both carpet repaired areas look brand new now and match my other carpet areas again. I had put off getting this fix for years because I was worried about price but these fixes definitely had higher than expected value. I no longer have to step over carpet bulges and my door shuts better. I would definitely use JGS Carpet Installation's services again for repairs and if I need new carpet installed I'm calling them for the install.

We shop around for many places, for our carpet remodel and we stop here and were assisted by Allen…read more Allen was extremely professional, knowledgeable and truly listen to our needs. The prize was extremely reasonable, and he made the whole experience top notch. He arranged everything and it all went very smoothly. The installation went smoothly, arrive on time and went straight to work, they were very professional and diligent. They did an excellent job from what we see now, they help in getting the heavy items back in place and finish as expected. Been a hospitality professional the customer service was above and beyond. Please ask for Allen when shopping for your next carpet or floor, best place ever! He made the experience seamless and joyful!

A + has done flooring for two of my houses. I would give a 6 star review if I could. Chad is…read morefantastic. Do you remember customer service? They have tons of it. From purchase to pricing to installation they go the extra mile. They will ALWAYS be my go to store For flooring. They also do wonderful area rugs.

Great service, very responsive, awesome work and fast! I would definitely give Oscar my business…read morefor any future flooring needs.

Hats off to AAA Carpet Repair and installation team for going an amazing job installing new carpet…read moreon our stairs. Oscar and his team are very knowledgeable about the product and the overall work required for the carpet replacement. I would definitely reach out to AAA carpet for my carpet needs. Thank you to Oscar and his team!

If you're seeking flooring services at an unbeatable price, just come in and ask for Colby! He's…read moregot a wealth of knowledge + the patience to share and explain it without all the annoying sales tactics or pressure. He walked me through every flooring option relevant to what my husband and I were looking for to replace all the carpet with in our new home and even provided on the spot ballpark estimates and encouraged me to take flooring samples, which I did! As soon as we made our final selections he moved quickly to ensure the new flooring could be completely installed before moving any of our stuff in. The installation team, led by Alejandro, did a tremendous job that completely transformed what was already our dream home! Honestly the floors are stunning. And with 2 large and rowdy dogs and a toddler, the floors have proven near indestructible and a breeze to clean and maintain. Can't wait to work with this company again in the future! Thanks again guys!

Review #2 This is the second time we've worked with Colby…read moreand Flooring Warehouse. The process, communication, install crew and results have been FANTASTIC! I could not recommend them more highly. We had a bit of a tricky install because we were adding on to existing wood floors. The crew did an awesome job and were able to integrate the new flooring without the need for transition strips. Their tile work was exceptional as well. On top of all that, they were courteous, hard working, trustworthy, and clearly took a lot of pride in their work. Review #1 From the start, Colby at Flooring Warehouse was responsive, helpful, communicative, and professional. He made the experience of replacing all the old, dated flooring in our 1970s townhouse seamless and painless. The end result is a mix of tile and hardwood and looks fantastic!

Great work - Joe was very helpful selecting the carpet and the install crew was amazing - very…read moretrusting and respectful

They did a great job replacing my wood floors with tile. They were responsive and patient.read more

thanks to Maynor and his crew we Have beautiful new floors…read morewith very little headache or mess! Beautiful job!! Thank you guys and gals!

We wanted to remodel our kitchen and redo the floors in herringbone in our entire house and found…read moreGlamour Flooring. I requested an estimate and Maynor came out to my house the next day to take measurements. He is very knowledgeable and was able to guide us along the entire process. We chose to go with Glamour Flooring because the price was very reasonable and was promised that the project could be completed quickly. The crews that came through were all professional and worked quickly. Maynor is also very responsive and answered all of our questions and concerns. Give him a call today, he'll take care of your flooring and remodeling projects!