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Baltimore, MD

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Kaizen Beauty

4.7 (3 reviews)
Open • 10:00 am - 8:00 pm

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Response time

1 day

Response rate

100%

Services - Kaizen Beauty

Manicure

Manicure and pedicure

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Olivia

Olivia

4.5(222 reviews)
1.6 mi•Upper Fells Point
•$$

The good: Sweet staff. Clean-looking result. Got me in last minute…read more The not so good: $65 for a gel pedicure with French tips at a place with no reclining chairs, no water jets, and reused foot scrubbers. The "organic" label seems to serve more as a price justifier than a real differentiator. No posted menu, unclear pricing after asking multiple times, and no receipt upon checkout. I stayed because I was in a rush, but I would not return. If you are low-maintenance and just need it done, it works. If you want a full experience for that price point, keep looking.

I've been a loyal customer here, and the nail technicians themselves are genuinely nice, but the…read morecustomer service I received recently was ridiculous. My gel manicure started peeling after only about six days. I called on the EIGHTH DAY after my appointment to let them know and ask for it to be redone. They told me they only guarantee gel manicures for one week. Fine, but I was calling literally one day after that period because the manicure had already started peeling before the week was even over. They offered to schedule the repair only if I came back within two weeks of my original appointment. I explained that I had meetings and could not make it within that specific timeframe, and asked to schedule it a little later. They refused and told me they would not fix it if the appointment was more than two weeks after my original service. How does that make any sense? I reported the problem immediately. The fact that I physically couldn't come in during their narrow timeframe somehow became my problem. What made it worse was the attitude. The woman kept saying she needed to speak with my technician and questioning everything in a way that made me feel like she thought I was lying. Over a $40 to $50 manicure? Seriously? A gel manicure should not start peeling after six days, and a loyal customer who reports the problem right away should not have to argue just to get it fixed. Nice technicians are great, but terrible customer service and refusing to stand behind your work will absolutely make customers go somewhere else.

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Olivia - Nail design

Nail design

Olivia - Finished product!

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Enchanted Nails and Spa

Enchanted Nails and Spa

4.7(110 reviews)
1.4 mi•Upper Fells Point
•$$

I cannot say enough good things about this nail salon. I had a gel soak off and reapplication and a…read morepedicure and was super happy with the entire experience. The salon does not use the electric nail drill at all. The gel manicure is done solely with a regular nail file and a soak. It was very gentle and very thorough. They pay a lot of attention to nail beds and cuticles and start the manicure by putting your hands in warm gloves. Overall, a very relaxing and delightful experience. They are appointment only and you can either call or text to book. This is going to be my new salon for the foreseeable future. They are also reasonably priced. My gel manicure and regular pedicure were $95.

Wish I lived in Baltimore because I could have excellent nail care provided by either Chin or An,…read morethe husband & wife team who own and operate this neighborhood gem of a nail salon and spa, on a consistent basis. My nails were in horrible shape when I landed at BWI so, within my first few hours of getting settled into the row home where I was cat sitting for a few days, I began searching through local nail salons and reading their reviews. Enchanted caught me hook, line, and sinker! The team here has a true and steady local following, and now I know why firsthand. Chin believes only in soaking off the existing nails and will not hurry the visit by using the grinder most places use. He explained to me that it wears away at the strength of my natural nail and that I should insist my nail salon back home takes the time to soak off my nails. With that being said, Chin took great care in getting my very damaged and very short nails back to looking really nice, and we agreed only one tip for a nail that I had bit off so short it was painful. An chimed in on the color selection, and the two of them got me to a beautiful shade of champagne. As I sat in their salon, I lost sight of the fact that I was right off Eastern Avenue. The atmosphere is tranquil and very relaxing. Good conversation was shared between the owners, another team member, and two regulars of theirs who were super pleasant. In fact, An was kind enough to text me that they were running a little behind for my appointment and also mentioned to look for the blue awning off of Ann Street. If you are fortunate enough to live near Enchanted I highly recommend you get there soon. And if you are visiting Baltimore and in need of nail care as I was last Saturday then call them up for an appointment!

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Enchanted Nails and Spa
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Mt Vernon Nails and Spa - Full set acrylic nails with custom design

Mt Vernon Nails and Spa

4.0(113 reviews)
0.8 mi•Midtown Belvedere
•$$

This is my go-to spot -- I come here about twice a month and the service is consistently on point…read more Mimi always gets my hands right, and Maya does my pedicures--her foot massages are top-tier. I've been coming here since I moved to Baltimore and, even after trying a few other places, nothing compares. Great service, consistent quality, and a team that knows what they're doing. Highly recommend.

UGH I am just annoyed at this place. I went in last week for dip powder and gel. I showed her a…read moredesign and asked if she could do it, and if not don't worry I'll get something else! She insisted she could do it and it would be fine, but I could tell she wasn't confident so I just kept saying I can get something else it's no worries because I would rather it look good than get a design that doesn't look good. She did it anyway, and it was not at all what I asked for. But it was still fine whatever I paid and left. But exactly 2 days later, two of my nails had already chipped. So I went back to get them soaked off, and a new tech did them. He asked if I wanted gels again and I was hesitant. But he said I didn't have to pay for them, so I said okay sure. Then while doing my nails, he told me that I probably chipped them from opening soda cans. I was like huh ?? First, I don't drink soda, and second gel nails should be strong enough to open a soda can with lol but whatever. Then he told me that because it's so cold out it takes the gel longer to cure so I need to wait a couple days before opening soda cans (?!??) what's up with this guys soda can obsession? Anyway I tell him again that I don't drink soda but okay sure. He does my nails, they're fine, I go to leave and he charges me $27 for the soak off. Like wtf?????????? But I don't feel like arguing so I just did it and left. I kid you not 3 days later like half of my nails have chipped or peeled off already. Literally a waste of $160 and 3 hours of my time.

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Kaizen Beauty - othersalons - Updated October 2026

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