I had a wonderful waxing experience here recently. Corinne was efficient, friendly, and gave me…read morewhat was possibly the gentlest wax I've ever had. She uses soft wax (the kind removed with strips of cloth), which I think is less painful, and it was warm but not hot. Overall, just a very positive experience. The studio is one door down from Dangerously Delicious Pies on the Square, so street parking is usually not an issue. It is on the third floor of the building and I don't think there is an elevator, so beware of that if stairs are a problem. I also got an amazing deal through their website, which had a half-off deal if you pre-paid. I believe they also do Groupons sometimes, so look out for deals!

This business is very unprofessional!! I was looking for a…read morenew aesthetician due to my old aesthetician moving and decided to try them out based on the reviews. I booked my appointment for 4/24 at 6:30pm. It took me 32 minutes to get here, including finding parking. I walked to the door and realized no one was at the location. I knocked, and called several times, NO Answer!!! After the fifth call, I finally got a text message. The message basically stated that she had an emergency and could not do my appointment. I did not receive a phone call or a text message telling me this prior to getting to the business. Then you text me instead of answering the phone. Very unprofessional!!! I expressed that no one even contacted me before coming here. I would love not to have driven here and burn gas, because gas is not cheap!!! She said that she did NOT have my number saved and could not reach me, but I made the appointment just the day prior and she asked me for my number so whose fault is that? I honestly think she messed up, and got her days mixed up when she booked my appointment, because on her door the hours of operation for today are from 10 AM to 5 PM, remind you she made my appointment for 630pm. I also noticed that any other day she usually opens till 8 o'clock so I believe she just blatantly forgot about me based on this..... Nevertheless, she's unprofessional, and I will not go back to her, and I will not recommend her!!!

I've gone here only a few times but for the services I got, I wouldn't think about going somewhere…read moreelse. They recently moved to a new location and it's so nice and relaxing. The staff there are very welcoming too. I went there for a wax and my first spray tan. I called them a few different times to ask questions before my appointments and they were able to answer any question I had and make my nerves go away!

10/10 Service! I was…read morevisiting from out of town for a cruise and needed a little help with my bikini area before setting sail. Online booking was quick and easy, and I appreciated being able to share additional information ahead of time so they could better tailor my service. From the moment I arrived, I received a warm welcome. The service was efficient, yet I never felt rushed. I got exactly what I asked for, and the experience exceeded my expectations. Chloe was fantastic! She has such a friendly demeanor, and her expertise was immediately evident. She minimized discomfort, and our fun conversation was the perfect distraction. When I return to Baltimore, I'll definitely be back to try some of their other services. Locals are truly lucky to have such professionalism and charm right in their city. I'm officially ready to rock my itty-bitty bikini and cruise away! Highly recommend Chloe and her team!

Randi has been my stylist for 4 years and in that time, my hair has thrived. Randi does not just…read morecolor/cut your hair. She understands what your hair needs to look & perform at its best. She gives advice & recommendations and has never led me wrong. In Randi I have found not only a hair stylist but a complete beauty consultant! I recently followed Randi to the Fells Point Salon from Neals in Mt Vernon (which is a block from where I live). I admit I was not excited about going from a 1 block walk to a couple mile drive, but what I have in Randi was just too valuable to overlook. I am very happy with my decision. This salon is very friendly & comfortable and the parking has never been the issue I thought it would be! I highly recommend Randi if you are looking for a new stylist who really takes the time (and has the expertise) to understand the individual needs of her clients.

Emma is a highly professional and multi-talented hairdresser with sharp skills, extensive…read moreexperience, and a tender heart. She has the eye of a Master and is extremely good with cut and color. You feel like a masterpiece after your appointment with her. I've been coming for her services for the past 6 years, and she never disappoints. She is easy to become friends with. The entire atmosphere in the salon feels like home, and they always have a cup of delicious coffee and a snack for me!

I took a chance on Zina's with a Groupon purchase. I was able to be scheduled for a MUCH NEEDED…read moremassage right away. Zina's co-shares a location with a hair salon and spa. I was unsure where to go so sat around for a while after I arrived - then finally asked a hair stylist to contact Zina's. Someone came to get me shortly thereafter. We went up to the 2nd floor where the massage rooms are. I needed to use the restroom and was amazed by how large the space was. My masseuse directed me to the massage room we would be in. He told me to take a seat and asked why I was there or what I needed, something to that effect. I told him I'd recently moved and all my joints ached. He left me to get undressed and on the table, then returned shortly for the massage. I'd say overall it was an excellent massage. I'd let him know during the session I liked a lot of pressure, which he mostly provided for the rest of the massage. After the massage, I felt like new person and my joints no longer ached. Overall, excellent visit. I've never had a male masseuse before and I do feel I was a little uncomfortable about that, BUT, I cannot deny how good my body felt afterward. I'm working on getting over myself, lol.

Not the best customer service. Gift certificates expire after 1 year. The certificate does not…read morestate this and was for a large amount. Buyer be aware!

have been a loyal client for over a year at the Boston Street location and have made it very clear…read morethat I only see one person in particular for my services, which is common and reasonable given the personal nature of Brazilian waxing. Despite this, the last three appointments have been mishandled: 1. I was incorrectly booked with someone else, despite my clear preference. 2. I waited nearly 20 minutes past my rescheduled appointment the next day before having to leave. 3. Today, I was notified once again of an issue with my appointment and offered another reschedule. I am thoroughly confused why the Manager would book me when my requested person isn't in?? This has now cost me significant time, trust, and patience. Being offered other estheticians after I've made my preference known is not acceptable for this type of service. This is completely unprofessional, negligent and a poor representation of this corporate brand.

QUALITY VARIES DEPENDING ON THE TECH. I had a very nice but inexperienced tech miss some spots. I…read morecalled in and the receptionist was really nice booked me for a free touch up same day. When I came in for the touch up the new tech was honestly pretty rude and ended up saying she couldn't even get the hairs left behind. Overall pretty disappointed in this service.

I've been going to West End Studio for over 20 years. For a few years I lived out of the area and…read morehad to go somewhere else and it was a nightmare. I live 30 minutes away and have to pay tolls to get to the salon but I won't go anywhere else. The salon is really nice, clean and everyone's friendly. No one can color and cut my hair like Victoria!! She's the best!

Victoria is the best. plain and simple. I Can't put into…read morewords how much faith and trust I have when she's cutting my hair.

Everything was just right, the service and the cut. Will be back. I loved how friendly they were…read moreand the vibe. My first time and was very satisfied

AWESOME highlights and cuts every time! I have been coming here for a few years and have never…read morebeen disappointed. Great results, friendly and timely service, and more than reasonable prices. Love this place! Love the whole experience!

I'm extremely picky when it comes to nail salons, and after years of searching, I can honestly say…read moreI've finally found the one. This place is consistently spotless, which is so important to me, and the entire team is incredibly professional and knowledgeable. Every single visit, I'm blown away by the quality--my manicures and pedicures are always flawless, the shaping is perfection, and they work so efficiently without ever feeling rushed. On top of that, the communication is great, the products they use are high quality, and the pricing is very reasonable for the level of service you get. I've never had a bad experience here, which is rare. If you're as particular as I am, you'll appreciate the attention to detail. Truly five stars all the way--couldn't recommend them more!

I've been going to Pamper Me for about three months now, and I can honestly say it has quickly…read morebecome my go-to salon. From the very first visit, I was impressed by how efficiently they run things without sacrificing the quality of their work. You're never sitting around waiting for hours, yet somehow every service comes out flawless and long-lasting. It's rare to find a place that values both speed and precision. The staff is always friendly and professional. Even though the service is quick, they never rush through the details. My nails always come out clean, even, and beautifully shaped. The salon itself is clean, bright, and relaxing. Everything feels fresh and organized, and you can tell hygiene is a top priority.

I love going to Sima's Salon in Canton! My hair stylist, Meagan Is wonderful and extremely…read moretalented! She is so helpful and pleasant and always on the cutting edge of style with new ideas for what to do with my hair. She is creative and innovative and usually always has a game plan In mind, but still takes the time to listen to my thoughts as well. Then she does her best to make it all happen in the best way possible. Hands down, she's just a great hairdresser! I'm always happy when I leave. She not only knows how to style, but she's also an expert on color too! Lenann, the Esthetician has also given me several of the most amazing facials at Sima's. She is fantastic and the products she uses are incredible! Her facials never fail to leave my skin feeling super clean, very soft and literally just glowing every-time. And, Lenann really knows how to make you feel pampered and relaxed. She's awesome! Also, the owner, (Sima) and the rest of the staff at the Salon are always super friendly, very welcoming, extremely accommodating and very pleasant. They really do care about making everyone's visit as relaxing and enjoyable as possible. It's a great environment to spend a couple of hours in. It's just always a pleasant experience with an excellent outcome, so if you haven't been there yet-I highly recommend going. Everyone at Sima's Salon is awesome!

I loved my hair color, but I'm warning others to keep their credit cards close! After using it to…read morepay for services, my card was zapped and the thief purchased food and airline tickets. This was the only place my card was out of my hands. Get trustworthy staff :(

I normally get my eyebrows waxed but couldn't get an appointment before the holidays. It has been…read moreat least a decade since I last had my eyebrows threaded. I walked in and was taken care of immediately. The space was clean and the service was fast. The staff were kind and attentive. I paid $15, which I thought was reasonable. I'll definitely return in the future.

Stumbled in here during a visit to Fells Point and I'm so glad I did. They were attentive, quick…read moreand helpful. They have a nice setup here and are very informative when it comes to quality service.