my first ever wax and it was a wonderful experience! they talked me through everything and kept in…read moremy mind points where I was personally sensitive. paying attention to that detail really caught my eye and kept me wanting to come back for my next wax! the vibe was amazing, everything was clean, and the music selection was great. thank you for making first time amazing, can't wait for my next wax

Been coming here for years, I absolutely love this place! Every single lady in there is refreshing…read moreand friendly and does a great job at what they do. They never disappoin!

I've gone here only a few times but for the services I got, I wouldn't think about going somewhere…read moreelse. They recently moved to a new location and it's so nice and relaxing. The staff there are very welcoming too. I went there for a wax and my first spray tan. I called them a few different times to ask questions before my appointments and they were able to answer any question I had and make my nerves go away!

I called super last minute to see if they could take me same day for a Brazilian & Chrissy squeezed…read moreme in right before they closed. She was quick (but took her time to get each hair), super personable, and an overall joy! I really enjoyed my appointment (which may be a bit odd all things considered lol). But she really made it a great experience especially considering I came in same day. I've also been waxed by Chloe & Olivia & have always been very pleased with my results. Couldn't recommend Melted enough!

I would have to give this location a 3 out of 5. I love my wax person but the front desk staff's…read moreability to resolve a billing concern is non existent. They will remember to badger you about those wax passes though. The ECW point system is a joke.

have been a loyal client for over a year at the Boston Street location and have made it very clear…read morethat I only see one person in particular for my services, which is common and reasonable given the personal nature of Brazilian waxing. Despite this, the last three appointments have been mishandled: 1. I was incorrectly booked with someone else, despite my clear preference. 2. I waited nearly 20 minutes past my rescheduled appointment the next day before having to leave. 3. Today, I was notified once again of an issue with my appointment and offered another reschedule. I am thoroughly confused why the Manager would book me when my requested person isn't in?? This has now cost me significant time, trust, and patience. Being offered other estheticians after I've made my preference known is not acceptable for this type of service. This is completely unprofessional, negligent and a poor representation of this corporate brand.

This business is very unprofessional!! I was looking for a…read morenew aesthetician due to my old aesthetician moving and decided to try them out based on the reviews. I booked my appointment for 4/24 at 6:30pm. It took me 32 minutes to get here, including finding parking. I walked to the door and realized no one was at the location. I knocked, and called several times, NO Answer!!! After the fifth call, I finally got a text message. The message basically stated that she had an emergency and could not do my appointment. I did not receive a phone call or a text message telling me this prior to getting to the business. Then you text me instead of answering the phone. Very unprofessional!!! I expressed that no one even contacted me before coming here. I would love not to have driven here and burn gas, because gas is not cheap!!! She said that she did NOT have my number saved and could not reach me, but I made the appointment just the day prior and she asked me for my number so whose fault is that? I honestly think she messed up, and got her days mixed up when she booked my appointment, because on her door the hours of operation for today are from 10 AM to 5 PM, remind you she made my appointment for 630pm. I also noticed that any other day she usually opens till 8 o'clock so I believe she just blatantly forgot about me based on this..... Nevertheless, she's unprofessional, and I will not go back to her, and I will not recommend her!!!

I had a wonderful waxing experience here recently. Corinne was efficient, friendly, and gave me…read morewhat was possibly the gentlest wax I've ever had. She uses soft wax (the kind removed with strips of cloth), which I think is less painful, and it was warm but not hot. Overall, just a very positive experience. The studio is one door down from Dangerously Delicious Pies on the Square, so street parking is usually not an issue. It is on the third floor of the building and I don't think there is an elevator, so beware of that if stairs are a problem. I also got an amazing deal through their website, which had a half-off deal if you pre-paid. I believe they also do Groupons sometimes, so look out for deals!

Maxine's skills enhance my beauty. ; ) Waxing services are a must during warm weather. I look…read moreforward to my next service.

Today was my first visit for wax & brows. Maxine explained each step and benefits of the products…read moreselected for me. Very clean and relaxing atmosphere.Thank you Maxine for not calling out my bad skincare habits Love my eyebrows!! Very enjoyable and positive experience. Looking forward to my next appointment. Thanks for the skincare products for me and my husband.

I've been going to West End Studio for over 20 years. For a few years I lived out of the area and…read morehad to go somewhere else and it was a nightmare. I live 30 minutes away and have to pay tolls to get to the salon but I won't go anywhere else. The salon is really nice, clean and everyone's friendly. No one can color and cut my hair like Victoria!! She's the best!

Victoria is the best. plain and simple. I Can't put into…read morewords how much faith and trust I have when she's cutting my hair.

I was recommended by a friend who is a long time customer and truly cannot recommend enough! From…read morethe moment you enter you're greeted and spoken to so kindly! I showed Minya a few reference pictures, mentioned how my hair is in between a perm, and she said she got it and worked her magic. She checked in throughout the process for length, weight, and style. Blow dried and even had time to curl in less than an hour! The space has been updated since the pictures and is super modern/clean. 10/10 would go again. It's hard to find people who are willing and understand how to layer thick asian hair and she made me feel so comfortable. Also the prices are the best you can find in Baltimore! No serious up charges and upfront pricing.

Minya is the best. Offers a great professional cut & blowout at a fraction of the price as…read morecompetitors. Even without the price difference I would still go to her as she's incredibly talented. Highly recommend! Call in advance for appointment as she books up fast.

I recently relocated from Houston and DESPERATELY needed my eyebrows and chin threaded! And ooooof…read morecourse, I turned to my trusty Yelp (: and came across this profile. I was impressed by the high reviews so I bookmarked it for later. Being from Houston, I have to get use to parking on the street lol. But managed to find a spot near the business on a stormy Thursday. I arrived a lil bit before closing and Rina was there. She was so sweet and took amazing care of brows and stubborn chin hairs! I appreciated the service and her explanation of the other services offered. Rina also provided me with a rewards card that after the 5th and 10th, get $5 off. I love businesses like this because it keeps the customer coming back and rewarding us for our business! It's a quaint little shop to me and I like the vibe of it.

I normally get my eyebrows waxed but couldn't get an appointment before the holidays. It has been…read moreat least a decade since I last had my eyebrows threaded. I walked in and was taken care of immediately. The space was clean and the service was fast. The staff were kind and attentive. I paid $15, which I thought was reasonable. I'll definitely return in the future.

Marlisa is the best! She's patient, kind and professional. She gives the best waxes and makes sure…read moreher customers are comfortable during and happy with her services. The studio is bright, clean and welcoming. I definitely would recommend her to a friend or stranger!

From the owner: Hi! My name is Marlisa and I have 3+ years waxing/skincare experience and I take GREAT pride in my…read moretechniques, skills, and customer service. I educate my clients on all things beauty/skincare related and make each person feel comfortable during and after their services! Please come and see for yourself and support a small local business!

I got a new full set of Gel Nails. I asked for a Unicorn Chrome Powder for the finished look with…read morethe sheer pink base! It looks so pretty when the sun hits it. Love, love my nails! Will be coming back!

I traveled 30 minutes here and Kim made it all so worth it. Her nails are dipped and bright and…read moreready for Halloween. My horrible stories about past nail experiences were all obvious in my nail beds and she didn't hesitate to soothe my nails with her 30 years of pure love for nails. So when I asked her- did she do her own nails and she said yes, the detail of the nail art wasn't my biggest wow, it was the evenness of the paint strokes that wowed me. Her nails looked like press ons. Sold! She took her time, filed, clipped, clipped. Filed excess powder off for even distribution of the powder. No rush just pure passion. The appreciation is priceless that I have for her work. Kim my nails thank you sooo much. See you in a few weeks‍ -Bee