This business is very unprofessional!! I was looking for a…read morenew aesthetician due to my old aesthetician moving and decided to try them out based on the reviews. I booked my appointment for 4/24 at 6:30pm. It took me 32 minutes to get here, including finding parking. I walked to the door and realized no one was at the location. I knocked, and called several times, NO Answer!!! After the fifth call, I finally got a text message. The message basically stated that she had an emergency and could not do my appointment. I did not receive a phone call or a text message telling me this prior to getting to the business. Then you text me instead of answering the phone. Very unprofessional!!! I expressed that no one even contacted me before coming here. I would love not to have driven here and burn gas, because gas is not cheap!!! She said that she did NOT have my number saved and could not reach me, but I made the appointment just the day prior and she asked me for my number so whose fault is that? I honestly think she messed up, and got her days mixed up when she booked my appointment, because on her door the hours of operation for today are from 10 AM to 5 PM, remind you she made my appointment for 630pm. I also noticed that any other day she usually opens till 8 o'clock so I believe she just blatantly forgot about me based on this..... Nevertheless, she's unprofessional, and I will not go back to her, and I will not recommend her!!!

I had a wonderful waxing experience here recently. Corinne was efficient, friendly, and gave me…read morewhat was possibly the gentlest wax I've ever had. She uses soft wax (the kind removed with strips of cloth), which I think is less painful, and it was warm but not hot. Overall, just a very positive experience. The studio is one door down from Dangerously Delicious Pies on the Square, so street parking is usually not an issue. It is on the third floor of the building and I don't think there is an elevator, so beware of that if stairs are a problem. I also got an amazing deal through their website, which had a half-off deal if you pre-paid. I believe they also do Groupons sometimes, so look out for deals!

I've gone here only a few times but for the services I got, I wouldn't think about going somewhere…read moreelse. They recently moved to a new location and it's so nice and relaxing. The staff there are very welcoming too. I went there for a wax and my first spray tan. I called them a few different times to ask questions before my appointments and they were able to answer any question I had and make my nerves go away!

I called super last minute to see if they could take me same day for a Brazilian & Chrissy squeezed…read moreme in right before they closed. She was quick (but took her time to get each hair), super personable, and an overall joy! I really enjoyed my appointment (which may be a bit odd all things considered lol). But she really made it a great experience especially considering I came in same day. I've also been waxed by Chloe & Olivia & have always been very pleased with my results. Couldn't recommend Melted enough!

Randi has been my stylist for 4 years and in that time, my hair has thrived. Randi does not just…read morecolor/cut your hair. She understands what your hair needs to look & perform at its best. She gives advice & recommendations and has never led me wrong. In Randi I have found not only a hair stylist but a complete beauty consultant! I recently followed Randi to the Fells Point Salon from Neals in Mt Vernon (which is a block from where I live). I admit I was not excited about going from a 1 block walk to a couple mile drive, but what I have in Randi was just too valuable to overlook. I am very happy with my decision. This salon is very friendly & comfortable and the parking has never been the issue I thought it would be! I highly recommend Randi if you are looking for a new stylist who really takes the time (and has the expertise) to understand the individual needs of her clients.

Emma is a highly professional and multi-talented hairdresser with sharp skills, extensive…read moreexperience, and a tender heart. She has the eye of a Master and is extremely good with cut and color. You feel like a masterpiece after your appointment with her. I've been coming for her services for the past 6 years, and she never disappoints. She is easy to become friends with. The entire atmosphere in the salon feels like home, and they always have a cup of delicious coffee and a snack for me!

I took a chance on Zina's with a Groupon purchase. I was able to be scheduled for a MUCH NEEDED…read moremassage right away. Zina's co-shares a location with a hair salon and spa. I was unsure where to go so sat around for a while after I arrived - then finally asked a hair stylist to contact Zina's. Someone came to get me shortly thereafter. We went up to the 2nd floor where the massage rooms are. I needed to use the restroom and was amazed by how large the space was. My masseuse directed me to the massage room we would be in. He told me to take a seat and asked why I was there or what I needed, something to that effect. I told him I'd recently moved and all my joints ached. He left me to get undressed and on the table, then returned shortly for the massage. I'd say overall it was an excellent massage. I'd let him know during the session I liked a lot of pressure, which he mostly provided for the rest of the massage. After the massage, I felt like new person and my joints no longer ached. Overall, excellent visit. I've never had a male masseuse before and I do feel I was a little uncomfortable about that, BUT, I cannot deny how good my body felt afterward. I'm working on getting over myself, lol.

Overall great experience. Particularly the massage from Travis and the pedicure. The massage used…read morevarious techniques and even stretched me and was phenomenal. The mani/pedi was perfect and water temp was just right. The facial had all elements to be great but I prefer the esthetician to tell me each step and give me choices before just applying product to my face. But she was super sweet. Only other feedback is that estheticians shouldn't smoke right before a service because you're in such close proximity. Zina herself is amazing. She truly knows customer service and is so in touch with her staff and the entire experience. She is the life and personality of this spa. Overall total recommend!

I would have to give this location a 3 out of 5. I love my wax person but the front desk staff's…read moreability to resolve a billing concern is non existent. They will remember to badger you about those wax passes though. The ECW point system is a joke.

have been a loyal client for over a year at the Boston Street location and have made it very clear…read morethat I only see one person in particular for my services, which is common and reasonable given the personal nature of Brazilian waxing. Despite this, the last three appointments have been mishandled: 1. I was incorrectly booked with someone else, despite my clear preference. 2. I waited nearly 20 minutes past my rescheduled appointment the next day before having to leave. 3. Today, I was notified once again of an issue with my appointment and offered another reschedule. I am thoroughly confused why the Manager would book me when my requested person isn't in?? This has now cost me significant time, trust, and patience. Being offered other estheticians after I've made my preference known is not acceptable for this type of service. This is completely unprofessional, negligent and a poor representation of this corporate brand.

Minya is the best. Offers a great professional cut & blowout at a fraction of the price as…read morecompetitors. Even without the price difference I would still go to her as she's incredibly talented. Highly recommend! Call in advance for appointment as she books up fast.

Everything was just right, the service and the cut. Will be back. I loved how friendly they were…read moreand the vibe. My first time and was very satisfied

I'm extremely picky when it comes to nail salons, and after years of searching, I can honestly say…read moreI've finally found the one. This place is consistently spotless, which is so important to me, and the entire team is incredibly professional and knowledgeable. Every single visit, I'm blown away by the quality--my manicures and pedicures are always flawless, the shaping is perfection, and they work so efficiently without ever feeling rushed. On top of that, the communication is great, the products they use are high quality, and the pricing is very reasonable for the level of service you get. I've never had a bad experience here, which is rare. If you're as particular as I am, you'll appreciate the attention to detail. Truly five stars all the way--couldn't recommend them more!

First time at "Pamper Me", as a DC resident, I'm not in Fells Point too often, but my experience…read morehere will bring me back! The staff were very nice, they move with detail and precision. Even with add ons, I paid less than I do in DC for the same services (builder gel & gel pedi). They have a great range of color polishes and the space is super clean. Looking forward to returning here.

I loved my hair color, but I'm warning others to keep their credit cards close! After using it to…read morepay for services, my card was zapped and the thief purchased food and airline tickets. This was the only place my card was out of my hands. Get trustworthy staff :(

Jenny is awesome. She takes the time to understand what you're trying to achieve and how your hair…read morewill respond to what you're trying to do. Definitely recommend.

I recently relocated from Houston and DESPERATELY needed my eyebrows and chin threaded! And ooooof…read morecourse, I turned to my trusty Yelp (: and came across this profile. I was impressed by the high reviews so I bookmarked it for later. Being from Houston, I have to get use to parking on the street lol. But managed to find a spot near the business on a stormy Thursday. I arrived a lil bit before closing and Rina was there. She was so sweet and took amazing care of brows and stubborn chin hairs! I appreciated the service and her explanation of the other services offered. Rina also provided me with a rewards card that after the 5th and 10th, get $5 off. I love businesses like this because it keeps the customer coming back and rewarding us for our business! It's a quaint little shop to me and I like the vibe of it.

I normally get my eyebrows waxed but couldn't get an appointment before the holidays. It has been…read moreat least a decade since I last had my eyebrows threaded. I walked in and was taken care of immediately. The space was clean and the service was fast. The staff were kind and attentive. I paid $15, which I thought was reasonable. I'll definitely return in the future.

I had my first visit today for a pedicure. It was a very warm and calm environment, which is hard…read moreto come by these days in the nail salon.. the quality of the service was amazing. Thanks Callie

I cannot say enough good things about this nail salon. I had a gel soak off and reapplication and a…read morepedicure and was super happy with the entire experience. The salon does not use the electric nail drill at all. The gel manicure is done solely with a regular nail file and a soak. It was very gentle and very thorough. They pay a lot of attention to nail beds and cuticles and start the manicure by putting your hands in warm gloves. Overall, a very relaxing and delightful experience. They are appointment only and you can either call or text to book. This is going to be my new salon for the foreseeable future. They are also reasonably priced. My gel manicure and regular pedicure were $95.