I have always driven by this place for several years, and have said I was going to give them a try, so I did. I walked in, and I wasn't greeted, but was immediately asked how I could be helped. I told the older gentleman that I would like to get a manicure. I was immediately seated as it wasn't busy at all. I looked to the left, right, and behind me and noticed the stations weren't the cleanest. I got debris on my clothing from the station next to me because he was filing a woman's pink polish off, and it was going everywhere. There was a very pungent chemical smell in there that you could sort of taste in your mouth, which was kind of overwhelming. No one smiled, nor spoke to you, which I'm not used to at the places I've been to for manicures. The technician, Hong Mai (Lily), did not talk to you other than asking if I wanted my nails shortened. I felt like I was just a number. I'm not even sure why it's called "Herbal Nails." I didn't notice anything "herbal" that they used. Here is the process I experienced there: nails clipped, nails filed, nails soaked (without cuticle cream), cuticles cut, nails polished, nails & hands oiled, 30-second hand massage, hands washed, you pay and leave. I do not recommend this place at all. I just didn't like how it felt in there. HORRIBLE!!! read more

It's hot but my feet needed to be done. Came in today to get my pedi around 3 pm. It was busier than I expected but hey I guess they had the same idea I did. I got the Triple X pedi. Listen Kim is the truth!! The way she took care of my feet ands massaged my legs was divine. I think this place has restored my decision in walk in nail shops. Love the vibe and I'll be back!! read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

Herbal Nails & Spa is a daylight scammer. They target new customers' vulnerabilities. Ask how much the services cost before allowing them; otherwise, you would be surprised. The location smells terrible. There is no air flowing through because the doors are closed. There is also no window. The staff is terrible. When you disagree with the type of service recommended, they start to speak their language. Continue forcing high-priced services, speaking rudely that one's foot needs exceptional service. Most of the staff don't even do a great job. I stopped patronizing the shop because of their mannerism, overcharged prices, and lack of professionalism. read more

Herbal Nails & Spa - I was charged $120. - Nail Salons Near Me - Milford Mill, Maryland

Pushy, rude staff that seemed annoyed and inconvenienced when I came in to request an eyebrow wax. The woman rolled her eyes and ignored my attempts at small talk. Went at my face like a NASCAR pit crew and burned the hell out of my eyelid because she was careless with the wax. Nothing spectacular going on here - find another salon, unless face-burns are your aesthetic. read more

The service is amazing! I always love my nails. The shop is always clean and there is always someone to service you. Good entertainment as well while getting serviced. Highly recommend! read more

Don't go here if you want to be charged different prices for the same services every 2-3 weeks. I paid $53 for an overlay , came back 3 weeks later and was charged $65 . When I asked why am I being charged the same guy that usually checks you out said it was maybe a mistake. AVOID ! read more

This was my first time at this salon and it will be my last. I came in requesting an acrylic full set be soaked off and a dip manicure done. I have been getting dip for years so I'm well versed on the steps. For starters, the acrylic was not fully soaked off before dip was applied, nail dehydrator was not used, they were hardly sanded/drilled down so around my cuticles is not cleaned up at all. When my nails start to grow out that will most likely result in lifting, when my cuticles were being trimmed I was cut and started to bleed. The gentleman that was doing my nails continued to dip my finger in the dip jar with blood on my finger, blood was smearing down my nail as he applied the polish prior to dipping, then he applied an over generous amount of nail glue to the cut which resulted in dried blood and dried glue all over my nail and cuticle. I went during my lunch break so I had to leave, but I called as soon as I got back to work to ask if I could come back when I got off for them to be redone. I was told that someone would need to look at them before they decided if they'd be redone free of charge because she stated "we don't know what really happened." I then explained that the gentleman has a trash can full of blood paper town pieces and the girl that rung me up saw my nail and apologized so 2 of her employees did know what happened. It was clear they were not going to redo them free of charge or acknowledge the horrendous job that was done. I included pictures of the cut, the dried up blood and nail glue, the amount of acrylic between my real nails and the pink dip. I will not be returning even to get them redone by someone else. UPDATE: after trying to clean off the dried up glue from my cuticle, it chipped the dip off and the top coat of clear gel polish peeled off on the bottom. Picture included. read more

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I get the same thing done every 3 weeks & if they are slow, they will charge me at less $12 more $62.00 is not a lot of $. But when u take an hour & 20 mins to do a simple filling on short nails, it truly upsets me. I am tired of being taken advantage of, Why lose great customers cheating ppl. read more

I had the herbal pedicure. Girl they put foot in the water and massaged me after. Everyone wears a mask, they've dividers between everyone. Oh there isn't a section where you put the color you just tell them the color you want.. which I like because ya know. COVID. Definitely coming back read more

Herbal Nails & Spa - Filing my crusty nails down - Nail Salons Near Me - Milford Mill, Maryland

Came in on my anniversary for me and my boyfriend. I got a full set he got a Manny Petty we both loved it. They provided him with the free soda while doing his toes. The staff was very friendly and funny. My nails were beautiful and she finished them in a timely manner. Actually she finished and a About an hour, hour and a half. The nails looked amazing 10 out of 10 highly recommend this business. My nail broke the day after getting them done sadly, but I went back the next day they fixed it no charged and worked fast. I went there again may 13th, I got a full set and my toes done. It was a great experience and time. Nails where beautiful and great. read more

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Walked right in to a bustling shop on a rainy Monday with no appt and was seen within 10 minutes. Went from nubs to glamour In an hour. Was seen by the handsome gentleman who was seated at front greeting customers answering the phone and slaying nails. Will bE returning read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

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I showed a picture of what I wanted. Not even close to what I got. Leo is rude. Never again. He NEVER told me he didn't do designs. I asked for dip powder. He did gel polish. NEVER EVER AGAIN. read more

Herbal Nails & Spa - What I asked for. - Nail Salons Near Me - Milford Mill, Maryland

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This was my first time at Herbal Nails. I went on a Saturday morning at 10am. I walked in and the place looked pretty and had a nice interior. They have like 4/5 TVs set up so it's nice if you're waiting. There is ample parking so that's not a concern. Anyway the place was packed, the manager Leo let me know it would be a 30 minute wait. I was fine with that. I appreciated his honesty in wait time. He mentioned that it gets less busy around 2pm for a Saturday. Leo went on to do my nails. I got a gell full set. He knew what he was doing and he was very nice. The nails turned out beautiful and I'm happy. I will be going back again. read more

Herbal Nails & Spa - Gel full set - Nail Salons Near Me - Milford Mill, Maryland

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Nails chipped the next day. Manicure clear nail polish crackled like I've never experienced before and my cuticles crackled and peeled - had to clip the cuticles myself. Unfortunate because they were nice. read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

I came to this location around 10:15AM on a Friday and was out by 11:15AM. I came in for a pedicure and SNS manicure. I was immediately greeted and taken to the pedicure chair. The salon was very clean and they have a ton of TVs-- no matter where you are seated you will be able to see a television. I showed Sophia a picture of how i wanted my nails and she was able to duplicate it. There is plenty of parking and I paid with a debit card. People were coming in by the boatload and they still provided good customer service while offering quality nail services. read more

Herbal Nails & Spa - Nails by Sophia - Nail Salons Near Me - Milford Mill, Maryland

Unfortunately, I am no longer very impressed with this salon's quality of work. I gave them a few tries and after having some mediocre manicures, I'll be finding a new spot. My most recent visit was frustrating, as my nails were cut unevenly, given a squared off shape even though I asked for rounded, polish painted on top of my cuticle and finger on one nail, and for multiple nails (pictured), polish was not painted all the way to my cuticle, leaving my nails looking grown out after a fresh manicure. A week after the manicure, several nails are now peeling up. Wish I could get my money back since I'll be getting another manicure much sooner, since they're already peeling. read more

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I walked in to this nail spa just to get a nail repair. I frequent this area often yet never came across this place before. I was greeted by Kim. Not sure if he was the owner but he knew a lot about the spa. In conversation he told me the prices and I asked if he could repair my nail. He said he could. He showed me their many gel colors and I grabbed a brochure. He was very detail oriented and seemed to be nice. It was nice talking to him. I will be due for a polish change in a week or two and told him I will be back. The place wasn't busy at all. I went in and was done in 20 minutes. The pedi chairs were pretty and the Christmas decor was nice as well. Stop by there when you need a nail repair or any nail care. FYI- they service kids too! read more

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Came in after work. Always fast to receive you. Nice, wellness to please. Nice option.

Herbal nails is a clean salon that pays attention to detail and allows makes time for my boyfriend and I read more

Herbal Nails & Spa - Classic pedi and an upgrade - Nail Salons Near Me - Milford Mill, Maryland

I was looking for a place last minute to get my nails done and they took walk-in people. They were playing hip-hop & r&b, which I loved. I did want my nails more round, but oh well. Don't be like me, speak up! I didn't see any cleaning when I went there, but hopefully they are being safe with COVID-19. I did notice that they took everyone's temperature but mine. I originally wanted a classic manicure, no gel, but they did not have a UV light thing to dry my nails. So, unfortunately I had to get gel. read more

Herbal Nails & Spa - Gel Manicure - Nail Salons Near Me - Milford Mill, Maryland

The WORST experience! They burnt my feet in the bath, place acrylic nails on crooked, and it's filthy inside there. I honestly can't find anything good to say about this place. My advice is just to stay away. No customer service, not even a towel. All equipment and counters were dirty. read more

Herbal Nails & Spa - The WORST!!! - Nail Salons Near Me - Milford Mill, Maryland

I started going to this salon last year and absolutely loved their work, however as of late none of their services last long. They charge an extra $17 for gel polish for your pedicure and less than a few days later all of my polish is chipping off. They have stated that they had to increase prices because of COVID and better supplies, however their work was far better prior to those increases. I once had an acrylic set with tips last 5 weeks with no lifting, but shortly after I got this most recent set, three of them have come completely off and the rest are lifting. read more

This review is going out to Leo. Simple you're the best. Your input to me is always valuable and your work speaks for it self time and time again. I thank you and do appreciate you. I've always loved my nails and your work you put in. read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

I love Herbal Nails and Spa! The staff is friendly and warm they do a great job shaping my nails and are reasonably price. The place is clean and new and they offer wine! read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

If I am not mistaken, this nail spa is under new management. It was good before but now it's even better. I have been twice since the changeover. I have not left disappointed either time. They have PLENTY of colors to choose from and do whatever type of nail and design I have seen. They also have an IG account which I appreciate and it actually helped me choose a design this time. My nails and eyebrows look great. Just remember: bring cash for a tip. read more

Herbal Nails & Spa - #PrettyinPink - Nail Salons Near Me - Milford Mill, Maryland

I'm an elderly male. I wanted a manicure/pedicure. The price was higher than I usually pay but this was neared. Would have had less problems if the young lady could speak English. I specified not to file top of nails (I don't wear polish). Ended up with one nail scratched badly and my nails cut square not rounded to match fingers. The cuticles weren't trimmed properly. I came home and did my own clean up. I was able to buff out most of the scratches and trim cuticles...never again going here. read more

So I came today, Sunday before Christmas, around 1pm and there wasn't anyone there besides the staff. Which is fine because it's holiday time. They were nice and instantly started my nails. I got an sns manicure, which was $40. I was happy that they included a mani with the sns, because many places in Baltimore don't that I've seen. I don't know my nail tech's name but she did a good job. My nails look cute and neat, and I'm satisfied. I also got the spa pedicure and she did a pretty cool job. Cute salon and I paid a good price, $70 altogether. I haven't had my nails done in about 6 months but they took care of me and I love them! Next time I come back in town I'll be visiting them again. read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

I just went to this salon for the 1st and last time. I cut my own nails down before getting there except for one nail. That tip needed to be replaced and I wanted the tech to see the shape I wanted. i picked a color sat down she got started and quoted me the price. My 13 yr old was also getting a gel fill in. The tech didn't shape my nails quite right and she shorten them considerately, which I didn't want. My thumbnails are two different lengths. The cats eye polish I chose doesn't look good on such short nails. When it was time to pay, the price was $12.00 higher than what I was quoted. So the price was $17. More than the salon near Weiss by Security Mall Not even a mile away. I will never go back to this place. read more

I've been coming here since it first got built but it seems as though their ethics has gone down the drain. They no longer care about their customers , just the money. Me and a friend got our toes done but she had more customizations than me but yet our total still came out the same.. now , im not dumb lol. And as i was adding it up , the man at the front continuously cut me off and would not let me finish talking and adding it up . You can go but just be prepared for them to try to get over on you. read more

I went on a Sunday and had appointments for me and my mom at noon for a pedicure and get manicure. We got there about 5 minutes early and picked out our nail color. The man that greeted us immediately wrapped our nails to remove the gel polish we still had on. We then went to the seats for the pedicure. My mother had someone working on her while I waited... my waiting turned in 12:38 (yes I kept checking the time), when a female employee came in, took her coat off, then said, I'll be with you in a minute which turned into another 5 minutes. Keep in mind it's 12:45, my feet and hands have been soaking for 45 minutes and our appointments were at noon. After a rushed 25 minute pedicure, I got no massage on my feet, neither did my mom, and we got a more pricey pedicure. I then waited another 10 minutes for another female employee to come take care of my nails. She proceeded to try and upsell my manicure to the SNS after all this, and tried for the next 10 minutes trying to upsell it, despite me saying maybe next time. Both employees did a terrible job on the quality of work. It's been less than a week and I have paint chipped on my toes and within 3 days of this appointment my nail looked like this (see picture). I know that this is a lengthy entry but I deemed it necessary to save anyone's time and money in trying this place because the service and quality were awful. read more

Herbal Nails & Spa - Nail Salons Near Me - Milford Mill, Maryland

Excellent and friendly service. The salon provides a relaxing spa atmosphere. All of the technicians are well trained in the latest nail techniques. My nail technician, Leo always provides me with quality service. I never leave disappointed I've been with Leo for over 10 years. read more

I love coming here! Everyone here is nice and good at their job. This is the best nail alon in the Woodlawn area that I've been to.

Lisa was AWESOME!!!She was nice and did a great job. She took her time and I was very happy with the out come! I will be going back!!

I visited on a Tuesday evening thinking ig wouldnt be crowded lol. I guess everyone had the same idea. Lol I had a reservation for pedicure and was taken back immediately. They offered water and sodas. I got the deluxe pedicure with hot stones for $52 and it was heavenly. They used a exfoliating scrub fresh herbs and orange slices. I've never had fruit rubbed on legs but let me tell you, it was wonderful. Lol I will definitely be back maybe in the morning next time read more

This place was clean nice , and very positive but they were rough. When the lady pushed my cuticles back it HURT and the towel she put on my leg was BURNING HOT thing that was very irritating was they were play the same movie over and over AGAIN. My mom was there too and she asked for coffin nails and the lady was refusing THREE STARS.. read more

I sat and waited for Nancy for an hour today.... That was no big deal to me because she provided such a great service the first time I saw her. Today I only needed a polish change and when I finally got to Nancy's chair she was beyond rude. She told me that the design I wanted HAD to be done with gel polish (though the similar designs done last month were done with regular polish) I explained to her that she had just done my nails last month with regular polish and that I have allergic reactions around my cuticles when I get gel polish. Nancy proceeded to tell me she wasn't going to repeat herself and caught an attitude and spoke about me in her native language. that's when Nancy lost a customer and all of her referrals... Nancy also knew Not to say what she had to say in English as well. Needless to say I would never patronize herbal nail salon simply because of Nancy. read more

I was excited to come there because I've seen pictures on IG. The first nail tech ( a guy) was very friendly and his clients nails turned out really pretty. But Diena was very rude when asked SIMPLE questions. And responded sarcastically or rude to everything I said. She was awful and customer service is so important.. read more

Customer service is EVERYTHING and this places lacks big time. The amount of money I paid my white lines should be bone straight and my nail art should be pristine...it's not. There are positives though- my nail shape and polish are perfect!!! However I prefer to be treated with respect; especially where I'm spending my dollars. This place felt like a cash cow. I will not be returning. read more

they did really good. they even treated my niece like a princess and did her nails, gave her some chips, soda and a little chair to sit in. they were very patient with me in having her. they slayed my eyebrows and i normally get them threaded, but they lady that did mine was sweet and did a really good job. read more

Not sure of the tech name it was a guy he was very helpful and did a great job the place was clean and you can tell they care about their business I will be going back read more