I just had my second appointment today and I was wowed once again! I came in 4 weeks ago with 7/10…read morenails left from the dip manicure that I got from somewhere else. When I was on the phone making an appointment, they were so polite and didn't mind my broken nails. Some places give me a little attitude about it, but I'm a chronic nail breaker. I got an appointment the same day I called. When I came in, I immediately noticed how clean and welcoming the salon is. If you're looking for a relaxing salon, this is it!! Kathy took one look at my messed up nails and assured me up front that I had nothing to worry about- she guaranteed that her set would last and I wouldn't have to worry about breaking or lifting. She did a phenomenal job and they lasted 4 weeks with no breaking OR lifting. I have before and after pictures of my first set and a picture of what I got today! I will be a loyal customer here for a long time! I have never been to a salon as clean, calm, and POLITE. It's so comforting knowing that I don't have to be hesitant when asking for what I want. These 2 super sweet ladies will get you right!!

Serenity Nails is the strangest nail salon I have ever visited. There are no walk ins EVER. You can…read moreask for an appointment and maybe Lin will contact you back or maybe she won't. Lin does beautiful work and some of her prices are ridiculously low ($50 for a full hard gel manicure which takes her 1 1/2 hours to do). Generally the salon is mostly empty. The salon is very clean and neat with peaceful music. I don't understand how her business model works.

Very peaceful nail salon, so easy to relax. Lovely pedicure for myself and my little granddaughter.read more

Ok so I hate sitting in the nail salon. I know-it's weird, but I go. This place I've reviewed…read morebefore and I can't say I've been disappointed yet. The customer service is amazing, atmosphere is relaxing and they always have HGTV on. ‍I like it today I wasn't sure what I wanted. I'm a plain Jane but I like to keep things neat. This time instead of cutting my nails all the way down,I left them long and found a random photo on the internet and showed it to the nail tech. She was like ok- like it was no biggie -I'm thinking they'll prob sprinkle some stars on and send me on my way-NO. Tracy was DRAWING every little star and moon on my nails! The attention to detail I loved! $65 later I'm happy and cannot wait to come back and try something new!

I got a really great gel polish manicure here! I loved how shaped the result was. I appreciated the…read morefan to suck the gel being shaved dust. Kept everything so clean and pleasant. The cuticle care was great, and so was the complimentary massage! I'm really pleased with the results! Very affordable for the service rendered.

I've been coming to this salon for pedicures for a while, but unfortunately my experience on…read moreSaturday was really disappointing. The nail tech who worked on me (Judy) seemed rushed and uninterested the entire time. She was rough while working on my toes and kept pressing her thumbnail into my big toe, which was uncomfortable. I also noticed that my big toenail ended up being cut at an angle, and when I pointed it out, it wasn't acknowledged or corrected. I also asked for a specific polish color that I've gotten before ("Lucky Red"), but was told they no longer carry it. The alternative color that was used wasn't what I asked for and didn't look the same. Another uncomfortable moment was when I was paying and the technician stood over me the entire time while I was trying to resolve a quick banking issue. I will say that when the male manager is present, the shop usually runs much more professionally and I've had good experiences in the past. Unfortunately my recent service didn't reflect that standard, and because of this experience I'll likely look for another salon moving forward.

Hidden entry, efficient staff, price chart or card of services offered would be a nice addition and…read moreperhaps beneficial for the business. For example "spa manicure package" listed with what is included and what is available as add ons.

Best customer service ever here! I called at 5:05 to see if they took walkins and they said yes (i…read moredid not realize they closed at 6:00 p.m.) and two of thier staff worked on me at the same time, one did toes and one did my fingernails. This was seriously the nicest thing ever. I wish I could give them 6 out of 5 stars. My nails look fantastic too! Definitely try this place if you're an out of towner.

On my third visit had the unfortunate realization that the shop operated with racism at the…read moreforefront. I had a 15-20 minute seated wait with non-melanated people coming into the shop after me and me watching them get seated right away for their service. Before you ask, they were walk-ins like me. I also had not asked for a specific person. P When I started to get visibly upset someone finally attended me and didn't even double check what my service was before they were doing something I had not asked for. I will take my Black dollars elsewhere.

Kinda of awful if I'm being honest...$68 later and they didn't remove the callous and the cuticle…read moreis still present and the paint color is pretty awfully see through. I used to come here ALL the time but I will probably never ever back.

I've been coming here for the past few months now & everytime im serviced here my services are…read morerushed & the quality of the work here is piss poor but this last time will be my last time I had a full set & pedicure done here & every pedicure I've had was done by amateur nail techs that wait for a tip that they will never see with the bull shit service they provide but thats neither here nor there im here today because my finger is infected due to another rushed service i have so many hang nails from who i believe is the owner of the shop filing & shaping my nails or should i say my cuticles incorrectly 0/10 would not recommend to a fucking dog

1st visit, Kenny was impatient, but after his cigarette break he was better. Good pedicure with a…read morevery clean white french polish. Gel mani with white French was also good, but the edges were too sharp, so the nails chipped on almost all 10 fingers within a week. I returned 4 weeks laterer with my teen son who needed a classic pedi. Son was jumpy and ticklish, so his tech realized it was his 1st (actually 3rd in his life) and she became extra patient. Kenny on the other hand commented that it had been "long time pedicure manicure" so I corrected him it's only been a month AND that he was the last to do them. His coworkers laughed when I said 'that's why I'm here.' I asked for an iridescent pastel, or cats eye, or chrome, all of which he claimed he didn't have. He offered white again. Funny that 2/3 of the customers asked for french white. I showed him a simple colored french design, but he said "nail art guy not here today."I checked the baskets and found ALL 3 I requested-- iridescent, cats eye, AND chrome. He spoke in Vietnamese and then said it's $15 extra. I agreed, but he clearly didn't think I would, so the manager warned the color wouldn't last. Disappointed, I accepted and asked if he could shape my finger nails ballerina/coffin since they're basically chipped into that shape already. He said yes, then proceeded to overshape ilnto oval. I just accepted it and told him to do what he felt comfortable doing, and he thanked me. He butchered my nails down so there wasn't even enough freedege for french. Some nails have no gel on either side, others have too much. To ice the cake, he cut my cuticle my skin and I bled, he didn't massage or lotion my hands, and didnt offer me a sip of water or wine, despite my $130 bill. My son could tell I was upset and told me to leave a 1 star review. I will never return.

Update: Nakia and Polished is STILL 5 stars after my last review 4 years ago! She's one of the most…read morepassionate nail technicians ever! And today I had a facial for the first time and Nakia blew me away again! I had a lot of issues since it's been years since my last facial. Nakia gave me helpful suggestions, answered all my questions, recommended products and got my skin all the way together!! My skin has never EVER looked this bright, refreshed, glowing and clear in my life! I'm excited about improving my skin from now on and adding the signature facial service to my self-care list! Please go and see Nakia ASAP for the signature facial. She really pulled out all the stops!

I get serviced by Jade which is always a pleasure. However, you will never go wrong being serviced…read moreby them all. The vibe is always welcoming and positive. It also is a bonus cause it's close to home.

LOVE LOVE LOVE I have been going here for over 10 years,…read moreever since someone else recommended them to me when I first moved to the area. While I've switched stylists over the years, I'm never disappointed. It's important to have good rapport and communication with your stylist, and the women here make it so easy! You can tell that they love what they do and just have a great time being together and doing great hair. I have been a few times during COVID, and it feels very safe and clean. All the stylists have been trained in proper cleaning procedures, everyone is masked, they wipe things down constantly, and space people out. If you're looking for a good, trustworthy, and locally owned salon, you have to go here!

I came here for the first time recently after trying many salons in the Baltimore area. This was by…read moreFAR the best experience I have had and I will now be a return customer! The location is easy to find, with a parking lot, and the salon is beautiful, chic, and the ambience makes the whole experience feel extremely luxurious. The owner gave me a warm welcome, a gift bag for my first time, and was just very professional and friendly. I had a hair cut by Vanessa that was modern and stylish, and she gave me great advice about how to take care of my hair, which has been thinning postpartum. The staff clearly has a strong relationship which made the atmosphere so relaxed and fun. I wish I had found this place sooner! Would give it ten stars if I could.

My partner has gotten her nails done from here 2 times and has loved it each time. They don't chip…read moreor break at all. There is 3 nail techs that are here and each of them spend time with the nails and go through the same process so no matter who you get it'll look good regardless. Prices are reasonable as well and it's nice and cozy inside. Just keep in mind you have to schedule an appointment, they do not take walk ins. The number you can call is also a number you can text for appointments to make it simple and convenient!

This nail salon is a vibe-small business with the same 3 nail techs working- part of whom are a…read morehusband and wife. Most of the clients are regulars which gives it a whole warm cozy vibe where people can catch up. I've been coming for many years. Love my nails every time! Their work is gorgeous! Good work, good people.