John Y.

Wow, we LOVED this place! Its AYCE korean BBQ. The place is right on route 1 in saugus, with ample outdoor parking. The inside is beautiful and kinda dark. The tables and seating are wide and open. Very comfortable! They have a buffet bar to get sides (like lettuce, Jalapenos etc) and a few other things. The best part though, is the unlimited meat selection. There is a lot to try and we were satisfied with all of them. My favorite "side dish" is their chicken wings. I thought they were better than Bon Chon korean fried chicken. There is a bar in side and many seating. There was only 1 waitress serving several of our tables there that day, and it got a little hectic. However, she was so pleasant and friendly. She was literally running/hopping around from table to table and getting us what we needed. There was never any attitude when we asked for more meat/food. Needless to say, amazing service! We felt so welcomed and comfortable and I can't recommend this place enough. I like this place better than Sura korean BBQ in Medford (also AYCE). I can't wait to go back!!

Kelly Z.

Each time I come here I enjoy it less. I noticed new servers who were decent but noticeably passive aggressive. We used to get this very nice lady who always greeted us with a smile and was more than happy to help and explain menu items. You can tell she is genuinely a kind person. But this time we got a different server who barely gives us a second of her time - she took drink orders when not everyone was present and when we tried to flag her down to get more drinks she didn't even stop to listen, she just kept walking away from us. - our burner wasn't cooking well so we turned it up but each time our server comes by and turns it down without saying ANYTHING ??? She does this a couple times, walking by messing with the burner without saying anything. So when she did it for the 5th time we stopped her and asked politely if she could please stop doing that because our food is taking forever to cook - but she didn't even let us FINISH our sentence before she immediately answers "ITS AGAINST THE RULES TO TURN UP THE BURNER PAST LEVEL 5 ITS NOT ALLOWED" and proceeded to walk away right after. I'm shocked...why did she not simply inform us of this "rule" which is not written anywhere? Instead of coming by turning down our burner she should have just told us. I felt so uncomfortable. ALSO I'm aware this rule could be in place to not burn the food but that's why they switch out the burners for you when it gets too burnt. But at level 4/5 the food was simply just not searing or getting a good color on the meat. I prefer medium to medium rare cook on my steak. I agree with the other reviews about their burner not evenly distributing heat. It's always super hot in the middle and the sides barely cook. Super annoying. ALSO - usually when I come here they allow us to order more meat whenever we asked. The rule is 9 menu items per order. We ordered 9 items in the first "round". Once we finished most of the food we had 1 item remaining so we decided to order more for the second "round" but our server refused to take our second order because we didn't finish that 1 item. I think that's just ridiculous. I understand they're being cautious of food waste, but be so for real. After our server refused to take our second order until we finished all the food at the table, another server came by and kindly and voluntarily took our order. We finished all our food BY THE WAY. They now stick with the new menu where it's $43 per person. There's no more option to get standard or premium menu anymore. I think $43 is still a good deal for the variety and options. Lots of side dishes from the "salad bar", lots of good variety from the kitchen, large variety and good Quality of meat, and my favorite is their complimentary melona ice cream. I liked this place because it was chill and the people were friendly. But now the servers stress me out and made me feel so uncomfortable. It's unfortunate the service was so unfriendly.

Laura C.

We are a party of three adults and two kids. When we arrived, the host was very nice and patiently explained how to order and informed me about the children's prices. We were really looking forward to K-town BBQ. If the food was good, we planned to hold a big birthday party here next month. However, after we sat down, we waited a long time without seeing our waitress. When she finally took our order, many of the dishes we ordered never arrived. Each time we tried to call the waitress, it took a long time, and we waited a long time for our food. When our water ran out, it wasn't refilled, and there was no explanation for the missing dishes. Every time we called the waitress or make eye contact, it felt like she couldn't see us. I even asked the host if she could help us with our order since we waited for a very long time. I suggest that everyone avoid ordering any cooked food from the menu; they won't serve it to you. We only got our cooked dishes when we were about to leave. The Japchae I wanted for the kids never arrived, and the steamed egg they brought was overcooked, and burned. Leaving the kids with hardly anything to eat. Meanwhile, the table next to us, which arrived later, was already being served cooked food and meats. The meat portions were also very small; each time we ordered, it was gone before we could enjoy it. We kept waiting for the waitress to come, and the grill almost got burned. Overall, it was very awkward and a terrible experience. I initially thought I'd just brush it off and wouldn't return, chalking it up to bad luck. But then I realized why she treated us this way; K-town BBQ mandates a 20% tip! No wonder she didn't want to pay us any attention, as she'd still receive the 20% tip regardless! The most frustrating part was that it took us 15 minutes just to get the check and another 15 minutes waiting to get our credit card back. So, you're stuck waiting and waiting. In the end, I reduced the tip to 15%. However, they revise my tip amount back to 20% according to my credit card company without my permission. I am really upset. So please, everyone, don't go there; you'll end up waiting and getting frustrated like I did. This place is a total disaster.

Ellen R.

Food is so good. Their service is good. Inside the building have very interesting decorations. I like to cook and eat food ~. It's a good experience.

Tiff L.

More of a 3.5 stars - K-Town BBQ offers endless meats and Korean fare right on Route1. SERVICE: I have to highlight the service first. Everyone was incredibly nice, especially our server who was very funny and helpful throughout the night. SALAD BAR: They have a small salad bar where you can grab some side dishes and veggies. Next to the salad bar is a small sauce station. They have some variety but wish there were more veggie options! STARTERS: GET THE WINGS! I cannot stress this enough. It was probably one of the best items I had. Soy garlic, crispy and juicy wings. The gyoza was standard and can be skipped. Steamed eggs are also standard but great to pair with the meats. MEAT: The most important thing about kbbq are the meats which K-Town seems to struggle with. The beef tongue was way too thick so it became hard to chew. Some of the meats were marinated in a way that was either too salty or sweet unfortunately but if you eat it with rice, it's not too bad. SPACE: Very spacious and clean! We came with a big group and they separated us into two tables but it still worked out as we next to each other. Overall, this is a nice addition to the area and I recommended giving it a try.

Ian W.

K-Town BBQ opened recently on Route 1 North in Saugus, in the same strip plaza as Fuddruckers, just north of the Kowloon. This space went from Brazilian BBQ (formerly Midwest Grille) to Korean BBQ (K-Town BBQ). This All You Can Eat Korean BBQ offers hot grilling at each table in the main dining room with choices of meats, veggies, and sauces. There is also a separate bar section to the right. I stopped by on a rainy weekday evening and it wasn't too busy and I was seated after they wiped down a table for me. I was directed to scan a QR code for the menu, but I had already taken a photo of the menu for quick reference. They have 2 AYCE options on the pricier side, similar pricing to other current Koran BBQ places in the area They offer the Classic ($37.99 plus tax) which includes 10 meat & seafood choices and the salad bar (actually veggies, kimchi and spiced veggies for the grill). The Signature ($42.99 plus tax) includes everything in the Classic plus 10 additional meat & seafood choices (exotic choices), starters (wings, fried gyozas), spicy tofu soup, noodles and Hoodsie cups for dessert. Unless you're on a keto diet, then it was obvious to go with the Signature AYCE, which I definitely did. I placed an initial order for several meats including ribeye steak, hangar steak, spicy calamari, shrimp, bulgogi chicken, pork belly, garlic udon noodles, fried chicken gyozas, plus a mix of vegetables & kimchi from the salad bar. The grill was turned on and it took a while for the grill to become very hot. The ingredients were brought out quickly and tongs and scissors (to easily cut meats and veggies). The staff actually helped out to cut the meats into smaller pieces with the scissor for faster cooking. The seafood, veggies, and noodles cooked quickly, but the steaks and chicken took a while to grill. With some ponzu and bibimbap sauces, the food tasted very good and on the spicier flavor side. I ordered seconds on some items and also tried some octopus too. I kept the orders small since they have a policy of order what you want, but eat what you order. They have a warning on the menu with a food waste charge of $15 if there is leftover meats/seafood not eaten. After I was almost full, I grabbed a Hoodsie Cup from the freezer for dessert, vanilla fudge swirl ice cream. The check for one person was $46 with tax and before tip. This is on the pricier side for Korean BBQ based on the limited, but good choices here. Overall, a pretty good Korean BBQ experience at K-Town BBQ with helpful service. This place had a decent selection of ingredients and good service. I will mention that this place and other area Korean BBQ places are not like the KPot chain, which is aggressively expanding into the Northeast & beyond and offers both AYCE hot pot and/or Korean BBQ with much more choices for a lower price by about $10 per person less, starting at $28.99 pp in 2022. KPot is not yet in the Greater Boston area in 2022, closest location is planned in West Springfield soon. It's only a matter of time when KPot comes to the Boston area. Local Korean BBQ places would need to step up their game if that happens.

Jimmy N.

I was so glad that a new AYCE Korean restaurant opened up. Being that it just opened last week, I consider this still a soft opening. Of course there will be flaws. Let's start with the decor and seating. Decent size bar on the right. I believe there was 25-30 tables. I noticed that they did not have a room for big groups. Also I did not see a table with more than one grill. I noticed there was a party of 7 at one table with one grill. With their 90 minute rule, no way one grill will feed 7 people. Now that I brought up the grill, it's not the best... it's an electric grill. It's not as powerful as other grills. It barley gave any char to the meats. Also, I did not see any sort of ventilation. It was getting so smoky. Now to the service and food. The service was really good. The staff is super nice and attentive. One staff did stand out. I don't know if he was the owner or not, but my man was busting his butt off because I believe they're understaffed . He was hosting, serving, busing, and cleaning. Thank you for your service , man. You and the other staff were great. Food? It was alright... before I get into it, the fried chicken wings were amazing! Similar to Bon Chon and Crave, it was crispy and flavorful. I was with a party of 5 , we ordered 50 total wings LOL Now to the marinated meats, my favorite was the beef belly. It was thinly sliced and cooked faster. Garlic pork belly was good. Spicy hangar steak and diced ribeye steak was good. It would have been better if the grill gave it that char... Because they just opened, some of the stuff on the menu was not available. The garlic noodles were ok. If you like garlic, its good enough to get. The salad bar itself and sauce bar was good. Sesame oil was a little off. Probably the brand they're using. Overall, my group came to the conclusion, we have to give them some time until coming back. I will come back in a couple months when they finally settled in. We opted for the $43 a person selection. The bill for 5 people came out to be around $225. Because they're new, the staff and service was great, we wanted to support and tip them 25-30%. Hopefully things will pick up and get better. Will definitely come back in a couple months! PS.... PLEASE DO NOT REMOVE THE WINGS IN THE NEAR FUTURE. LOL thank you.

Yerina K.

I forgot to take pics of the meats we ordered, but the only decently tasting meat was the kalbi. We were super hyped because of the high reviews this place got, but honestly I'm very confused to why they rated it that high. I definitely kept my expectations low once I saw the side dishes (banchan), because as a Korean the options were actually wild. The radish was good but the kimchi was absolutely horrendous and so salty and did not taste anything close to decent kimchi. The meats itself were fine but it was super chewy and the beef tongue was cut super thick (it is supposed to be thin). They didn't even provide appropriate korean sauces for the meats. Now, the ttokbokki (spicy rice cakes) was actually so sad because it did not taste like ttokbokki at ALL. I don't think they used the right ingredients for it because that was so sad to taste. The only redeeming factor was the fact that they had Melona ice cream which is authentic. But that's it. As for service, there was only 1 waitress working and that is just inevitable that service was slow. As an AYCE the selections were very little and disappointing, and it isn't justified by the price honestly. It was $70 for 2 people, and we left after the first round that consisted of 4 meats... we were still hungry and decided to eat somewhere else after. I am being a little harder on this because they say they are a Korean BBQ place, but this gives a bad rep for actual korean bbq. The place itself is large with lots of seating and has cool decor though!

White B.

This is the second time we have been here. The first time, the service was great. However, the consistency of the service isn't that great. Our second time here, the waiter spilled the raw marinated sauce on me and did not even apologize. It was clear the waiter saw the spill, but he just walked away and did not even gave us more napkins to clean the spill (until we asked for some paper to clean up the spill ourselves). Nor did he clean the floor. Which could have been a slip hazard. Watch out, gratuity is pre-included with at least 20% (written by the server), even if the service is bad! I understand tipping is necessary since I was a waiter as well. I mentioned this to the manager, but the manager was being rude and gave me a smirk and rude reply. While I worked in a restaurant we have always only left the tip to be decided by the customer. Furthermore, the management removed the extra table space given to us... The food was okay, most of the food is a bit sweet with the marinate sauce. We had kimchi pancake both times, like the service, the kimchi pancake was not as good as the first time as well.