Two weeks ago I was able to get in for inspection and this week oil change. This is one of the best…read morecar maintenance places in Chesterfield that I have been to. Staff is always friendly and helpful. Not overpriced either!

Based off the customer service alone, the owner sincerely wants to help customers and make certain…read moreall is safe on your car. I had a issue and concern and it was addressed and I am satisfied with the owners explanation.

Quick response, amazing service and honest!! My son lost his keys at a concert at 11pm and D's…read morehelped !!

D is great. Excellent communication. Did exactly what she said she'd do, when she said she'd do…read moreit. Anyone who's ever been left waiting and wondering by roadside assistance, knows these are not small things. Will definitely call D again.

They are honest and their prices are fair. I've always taken my Blazer there and will continue to…read moredo so. I might add that the parts they get are American made and not Chinese junk.

Very honest mechanic, good prices, and and great customer service. Also they were understaffed and…read morestill worked on my car withing a reasonable time

This place offers horrible customer service. I came in to get repairs done on my vehicle to fix it…read moreup. I'm not checked in and waiting for more than ten minutes when the front desk guy asks to speak with me outside. Proceeds to walk me to my car without saying anything while a few of the white mechanic guys are looking at me laughing to themselves. When we approach my car he says that they cannot service my vehicle because of a foul odor coming from my car. I take my dog on trails often and recently he rolled in some mud and got it in the backseat. I didn't think mud stains in the backseat would be an issue for service being done on the engine and headlights. I've taken it to a couple mechanics in the past couple months and none have had an issue when my dog dirties up the backseat from his trail hikes. I can understand it not being pleasant for the workers, but I would've cleaned it for them and rescheduled since it was such a big issue. Instead they didn't offer to reschedule and I just got laughed at, handed keys, and asked to leave. I wasn't even greeted when I first pulled into the garage. One of the white mechanic guys just stared at me and walked away as I was parking my vehicle. I had to walk inside before anybody spoke with me, and even then I wasn't greeted first, Given I haven't had this issue before, and the unwelcoming states and quietness I got before I even handed the keys over pulling in, they just didn't want to service my car because of personal prejudices. I'm always called ma'am and greeted when I first pull in and have no complaints from mechanics when I service my car at other places nearby. It's a shame because I had to miss work just to make this appointment. If you're reading this, I'd service your car elsewhere if you happen to have dogs/kids, or expect a simple greeting as you're pulling in.

I got oil change and washer fluid. Thomas was very informative and I was back on the road quickly…read more I have used them numerous times and have been happy with the value service they provide.

Dude was the best in helping me with roadside assistance. When insurance company sent me to a bogus…read moreauto shop, he made sure I was covered and got me to a real shop. 5/5 I'd call him everytime.

Courteous and helpful. Got my car out of a tight parking deck so I'm really appreciativeread more

Technician was very helpful.. They had a lot of knowledge. They helped me out a lot.. I will be…read morereturning for my next oil change..

During oil change service tech cross threaded my oil filter. We had to have our car towed and now…read morehave a expensive car repair bill. We reached out to valvoline and they acknowlege that they did cross thread the filter but refused to pay for the repair.

They did a good job on getting me in and out in a short time since I waited till the last minute…read morefor my inspection again.

Best local place for car care in Chesterfield. Reasonable…read moreprices for service, everything explained and doesn't take too long depending on what the car needs.

They are friendly, knowledgeable, and professional. I've been taking my cars to them for several…read moreyears and never had a problem..

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!

Had been searching for a vehicle for my son for almost 2 months when I noticed a low mile 2019…read moreDodge Charger on their site with the specs we wanted. Only problem was that dealer was 4 hours away. Called and spoke to Nathan at around 4:00pm. That's when the over the top exceptional customer service experience began. We had recently thought we found a vehicle only to arrive at dealer and find the car was sold. Expressed our concern that this might happen again. Nathan explained the VA Select Policy of not "holding" a car if someone came into lot and wanted to purchase. What he did do, was commit to letting us know upon closing that evening (via text), that the car was in fact still available and we could commit to driving there in the morning. But that wasn't good enough for Nathan. He also went the extra mile and took a picture of a scratch he noticed on the vehicle and sent us pictures. Said he would ask the body shop to buff it out first thing in the morning. We texted Nathan when we departed our house at 6:30am (they don't open until 9) and he was then able to remove it from the lot so no one could purchase since we were now enroute. Upon arriving to the location after 4-hour drive, the first thing we say at the entrance was a shiny, newly detailed Dodge Charger. My son was very excited and Nathan proceeded to give us a 30-minute certificate to do a test drive. This completely suprised us, as our experience had been drive around the block with saleperson hovering in back seat. Son was convinced it was the car after driving it for 5 minutes. Upon our return, Nathan offered us beverages and escorted us to his desk for the daunting "sign and make it yours experience". Not once did we feel pressure. No haggling was required (we knew this before we came), and Nathan patiently answered each and every question. Once the paperwork was complete and ready for us to go to the financing department, we all went outside and talked about the car some more. Nathan shared several personal stories with our family and we were happy that we had him as our salesperson. But it didn't stop there. Once Finanace was ready for us, Nathan took it upon himself to take the vehicle to the the nearby service station and top of the gas tank. Outstanding. The financing process was quick and painless as we had pre-approval for the loan. Robert Seeney (F & I Manager) took over from there and made sure all the paperwork was in order since we were from out of state. He was extremely professional and had the personality of someone who took the customer service experience seriously. Bottom line is that our experience with Virginia Select Auto was exceptionally pleasant and we would hope that everyone would get the opportunity to work with Nathan if in the market to purchase a car. Their no-pressure process is something we will never forget. Thank you VA Select Auto!

We worked with Sydney to trade in and buy a pre-owned car. The experience was great with no…read morepressure! We test drove about 7 cars and never once felt like we were being rushed or needed to stop trying options.

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

They advertise treating customers as family, not true! Just got ripped off! A $20 inspection costs…read morealmost $60 with no phone call to me to ok the additional charges! Just a $60 surprise at pickup! Not a good way to get repeat business or new customers!