Budd's is a good place to service your car. He's up front about what he can or will not do. He…read moreworks mostly by himself as mechanics of the kind of work he expects are not easily found. Not only those attributes he's a personable guy as well. Glad he was recommended to me.

I had a great experience here. I took my car here for a second opinion on a leak and Bud saved me…read more700 dollars by taking look and telling me it was a misdiagnosis. I am very grateful to have found a place I can trust with my car.

If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

I drove by this place not knowing it was here! I actually had an appointment somewhere this same…read moreday but saw the 10 minute wait sign and HAD to see for myself if this was true. I pulled in and was immediately greeted by a tech to tell me which lane to go in. I only had waited about 5 minutes until the car in front of me was done. I pulled in and the tech was super friendly. I asked a lot of questions and he answered all of them. I believe his name was Nathan and he was one of the assistant managers. I literally sat in my car the whole time and was in and out literally in 10-15 minutes!! They don't just do oil changes, he checked all of my lights, horn, signals etc. Also, if you are a first time customer, you get $5 off! I'm glad I stumbled across this place because I will definitely be coming back!! *This place is also Veteran owned and operated, much respect!*

Excellent mechanic very honest knows what he's doing, very trustworthy. Take your vehicle there…read morefirst, you won't regret it.

I have been taking many vehicles (7) of all different types to these true mechanics. My first…read moreexperience with Mr. Ellis truly took me by surprise, I was told by a mechanic friend of mine that I needed to change my shocks on my truck. I took it in and Ron took a look at it and said, "You don't need shocks, take those back, in fact I doubt you will ever need them", and didn't charge me for anything. Which I never did and I still have that truck from 26 years later. The Ellis family have taken care of literally 5 extended members of my family, many many friends all with glowing reviews from them all about their personal experiences with them. Honest, kind, stand up Virginians who happen to be mechanical experts and who don't have to advertise because if you know, you know. 5 stars seem inadequate but guess that will have to do.

Don't walk away . . . run. Unless money is no object. Consider this a Public Service Announcement…read more The facility? Very nice. Clean Bays. Looks great. The staff? Very friendly and courteous. Very nice waiting area and 'free' Christian Brothers branded water bottles. Most people understand 'free' things are not actually free . . . that includes the water bottles and 'free' courtesy shuttles. I took my 2010 Mustang there to have the rear brakes repaired - due to a frozen caliper. The 'Diagnostic Test' was $165, which I paid and then took my car out of there as fast as I could. The cost quoted for repair was ludicrous, so I asked if I could supply the parts (I am a former Auto Parts Manager, so am comfortable with this) - they said sure - the quote for just the labor . . . $631.91. Note - the book time for this is 1-1.5 hours. I declined and took it to another shop . . . $280 for labor and that is where the work was done. As mentioned in some other reviews, the 'free' (there's that word again) 'courtesy inspection' came up with every conceivable 'flush/fill' and things like Spark Plug replacement ("due to age of vehicle") even though I replaced them myself a month ago. Total for all the 'courtesy inspection' items . . . ready . . . ready . . . $8,255.59. How about a few more examples: Replace License Plate Light Bulb ($74.50) - I actually just took care of this myself before sitting to write this review ($15 for the pair and about 10 minutes taking my time), Replace Front Struts (parts cost $250 and labor book time 1.2 to 1.6 hours for both sides) . . . $1,456.38. Replace Cabin Air Filter (part cost $15 - labor book time 0.2 to 0.3 hours or 10-15 minutes) . . . $132. Replace valve cover gaskets (part cost $20, labor time 1.5 to 2.5 hours) . . . $632.20. You get the idea. Outrageous pricing . . . but the 'free' bottle of ice-cold water was excellent!

They have an amazing group of people helping every customer in the lobby. I had seen they had…read moregreat reviews on here and I'm glad I chose to bring my car here. Follow up calls and notes in the mail from your mechanic is not the norm and a welcomed difference!

My previous review of this butcher of Midlothian mechanics was out and out fact. His business…read moreliterally created my 1966 Corvair to catch fire after leaving his business after only traveling less than 3 miles. My car spent weeks under his terrible care before calling me to say it was ready for pickup. If I didn't have fire extinguishers with me the car would have been a complete loss. I never even got an apology from this ass hole. He should close this crap hole of a repair shop before someone is killed for his incapable workmanship.

Very professional ...like the shop! Jamie did a great job informing me on the problem at hand.read more

Appointment was made within a few days, and the process was easy. Their service was excellent and…read morethey checked the tire pressure in all of the tires. There did not appear to be much of a waiting room. The Allen Tire sign should be more prominent. The Goodyear sign is bigger. They have ample parking and will provide shuttle service within a reasonable radius. Personnel are professional and personable.

My car's tires needed to be rotated and we found Allen to have a very reasonable fee. After…read morerotation, a message kept popping on in my car saying that the tires were low on air. When I was driving by the next day, I ran in and asked if it was typical for the warning to come on after tires were rotated. Brandon was not sure because he wasn't familiar with the model of my vehicle, but he bravely insisted on going outside in the freezing wind to check them for me, at no extra charge. Great customer service and went the "extra mile," no pun intended!

5 ***** They can do a lot more than just an oil change inspection. Trust them to do any repairs…read morethat your dealer will do. They will not gouge you with any unnecessary needed services. Trust Latham and his team a top-notch job a very timely basis and competitively priced also great to support your service ststion.

Friendly staff, and very efficiently run. They seem very honest, but might try to "up sell" you…read morewhile you're having other work done on your car... like they did to me and two other customers who were in when I was there. To be clear... they did the work correctly on my car, but it really wasn't as urgent as they suggested and there were other services that should have been done at the same time, but they didn't mention those.

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

They advertise treating customers as family, not true! Just got ripped off! A $20 inspection costs…read morealmost $60 with no phone call to me to ok the additional charges! Just a $60 surprise at pickup! Not a good way to get repeat business or new customers!

Fantastic service from these guys. Came in with a pretty major A/C issue with my 2019 WRX. There…read morewas an initial misunderstanding about what they needed to look for, but when I explained the problem, they went back, looked deeper (no additional charge), and found the issue which was a seizing air compressor. They made sure to take extensive video and pictures to show what the problem was so I knew they weren't making anything up. It's an expensive repair, so I made sure to shop around a bit. Their price was very reasonable compared to some highly rated local competitors who quoted me hundreds more for the same repair. Although the diag was more on the expensive side ($300+), it was worth it when factoring in the competitive repair price! Service was top-notch. Somebody was always ready to pick up the phone, and I was also provided a free shuttle service to my workplace, which is a courtesy they can offer at no charge within reasonable driving distance. Everyone is super friendly and willing to expertly explain the issues in-depth. I was so satisfied I went back and got my spark plugs replaced there too; once again, this was a very reasonably priced service. They have a rewards/rebate program which can help you shave a few dollars off if you're a repeat customer. Friendly, honest, and high quality of service - overall I highly recommend!

I got my yearly inspection and an oil change here recently and was very impressed with the service…read moreand overall friendliness of the staff. Matt was awesome! Not only did they take great care of my car but they didn't nickel and dime me and really walked me through what repairs needed to be done and what could possibly wait. For the first time I actually understood what was done to my car when I picked it up and paid, as they took the time to answer all of my questions.

Super response to inquiries, Grae followed up and sell was seamless. All crew so accommodating…read more Love my new subaru

Buying my car here was super easy and they made sure I got everything I needed and threw in a few…read moreextras. Jimmy the general manager was super helpful getting me the fair value for my trade and made sure I got the best deal possible, and was super transparent through the whole process.