If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

I drove by this place not knowing it was here! I actually had an appointment somewhere this same…read moreday but saw the 10 minute wait sign and HAD to see for myself if this was true. I pulled in and was immediately greeted by a tech to tell me which lane to go in. I only had waited about 5 minutes until the car in front of me was done. I pulled in and the tech was super friendly. I asked a lot of questions and he answered all of them. I believe his name was Nathan and he was one of the assistant managers. I literally sat in my car the whole time and was in and out literally in 10-15 minutes!! They don't just do oil changes, he checked all of my lights, horn, signals etc. Also, if you are a first time customer, you get $5 off! I'm glad I stumbled across this place because I will definitely be coming back!! *This place is also Veteran owned and operated, much respect!*

Website touts a 10 to 15 minute oil change. I was 2nd in line and another car pulled in behind me…read more An hour later, I'm still in line waiting to be serviced, and the traffic pattern does not allow me to leave because I'm blocked in. I will never even attempt to come to this location again.

Over charged for cabin filter,try to sell you service other than what you requested, failed to give…read moreupfront price of filter when asked!

The staff at this location is Top-notch and consistently provides excellent service! I've been…read morecoming here for 3 years now, have tried other locations, but decided to stick to this location because they are better than Hull St and others. Check them out for yourself! They seem to be a team that are close knit amongst each and cares for their customers as well. Brandon, Dante and the team are excellent!!

Will be my last visit here. Manager refused to drain my oil from the bottom. Said something about…read morehigh mileage vehicle and potential problem with drain plug. The friendly technician showed me how their computer dictates the "new policy" and says vehicle has to be "VAC"ed, sucking out the oil from the top. If that's the corporate policy, they're no better than other quicklube places that knowledgeable folks avoid. Disappointing.

They have an amazing group of people helping every customer in the lobby. I had seen they had…read moregreat reviews on here and I'm glad I chose to bring my car here. Follow up calls and notes in the mail from your mechanic is not the norm and a welcomed difference!

The customer service was outstanding. My first time using them. I went for an inspection. I…read moreappreciated that they didn't try to upsell me on unnecessary repairs. I even was handed a beautiful fresh rose when I left!!!

Wonderful experience at Valvoline Instant Oil Change. This was my first visit to this location. My…read moreservice technician was friendly, very professional and pleasantly engaging. I was in and out in 15 minutes. I paid $118 for a full service synthetic oil change. Also established that they can also service our 2021 Thor Gemini 23TE Class B+ RV which is a huge bonus as the location is right down the street. Highly recommended and hats off to the manage and his crew for a job well done!

Want a quick and easy oil change ? Best spot around. I HATE having to drop my car off or wait an…read morehour for an oil change. They offer to check other things - most the time I take care of everything but my oil changes. So typically my visits run around $100 for a Full Synthetic Oil change. I do get coupons in my emails so make sure you sign up to get a coupon for your visits !! The staff are super quick and friendly as well. They get in you and out within about 15 mins - sometimes you gotta wait if the building is full of course.

We had a problem, and this location was so very helpful - more than required by far - in resolving…read moreit. We will be bringing our business there now.

Brought my car by for a vehicle inspection. I had no appointment, and 6 other service stations…read morecould not see me for weeks. To say these folks are professional is an understatement! They were friendly, pulled the car right in, and even recommended new wiper blades (which I needed). This is a very customer oriented shop. Price was right, and the service was good and fast! Highly recommend Grease Monkey!

Fast and efficient! Be sure to schedule an appointment instead of driving in. Scheduled…read moreappointments get priority! The staff was friendly and quick to complete my oil change and inspection. I needed a few bulbs replaced- which they did for free. Great place!

Was told I had a cracked gasket, brought it to the dealership for repair as it was under warranty…read more Dealership said there was absolutely nothing wrong with the car. I had to spend over $100 to have my car evaluated for a problem that didn't exist because of this company. I've tried reaching out without any response.

If you're thinking about coming to this location or any other Jiffy Lube ...DON'T!…read more I brought my car in to get a *quick* oil change as I had a Groupon I had received for Father's Day...the Groupon included an oil change, window treatment and tire rotation (keep in mind, my cars tires cannot be rotated as the rear wheels are larger than the front.) After waiting for well over an HOUR, when I was finally being rung up the associate had no idea what he was doing and proceeded to tell me my total was $54.00...after I asked how was that possible as the Groupon was a $89.00 value...he told me "yeah, I don't know...that's just what the computer is saying". I then had to ask for the Manager and he was able to ring me up correctly. With all that being said, that isn't even the worst part!!! Once I was FINALLY able to get my keys to leave (again, after waiting for over an hour), As I put my car into gear to leave, my car would not go...I pressed the accelerator and my car would not go forward... Long story short, WHY I DO NOT KNOW but they still rotated my tires even though they cant be rotated because they're CLEARLY a different size from the front to the back...they then had to put the tires back on correctly and as a result, the front brake calipers have a wonderful scrap on each side now. To make matters worse, the manager's excuse to me was "well im just a one man show today. If you bring the car back in the future, we can "try" to do something for you" ARE YOU KIDDING ME!? SMH!!! This was by far THE worst Jiffy Lube experience I have ever encountered and as a result I will NEVER bring my vehicle to this location or ANY other location ever again! I will recommend my friends and family do the same. This was absolutely unacceptable and I hope no one else ever has to deal with this level of piss poor customer service and lack of expertise.

They changed my oil but demanded I get expensive tire rotation. They also reset my radio stations,…read morechanged the power locks, and I had to ask three times for a sticker showing the time for my next oil change. Beware this location.

Good service. They do their jobs well and repair the problems. Only downside is the high labor cost…read moreand very high price for parts. $300 dollars for a third brake lamp? And $60 for labor? I can get a third brake lamp off of amazon for $25 bucks and the labor? I'm pretty sure it's not that exhausting to just replace a third brake lamp. Anyways good service I guess.

I have used Bon Air BP for many years, when Doug Van Ness (I think that's right) was operating it,…read moreas well as after he passed away. Never have I had a complaint, and always the work done was the best I could possibly hope. I recommend this service station highly for its products as well as its services. Bob McEachern

I used to use progressive auto but they are very expensive and did some repairs to my boyfriend's…read morecar that continue to have the same problems. After inspecting my car once, they said I had 3 lights out that needed repairing even though my boyfriend and I checked everything. We started going to Salisbury for everything, inspections, tires, starter, and they fixed an issue with my car that I had for years after hitting a curb in a parking that although I mentioned the issue to progressive they never found or fixed the issue. Salisbury found the issue and fixed it on my first visit. Staff has always been friendly and they always follow up free to see if everything went okay! This is now my shop of choice in Powhatan!

I came in thinking I had a nail in my tire after noticing a sudden 20 PSI drop. Matt and Kyle were…read moreabsolutely wonderful--they got my car in right away, took care of everything quickly, and were incredibly kind and welcoming throughout the entire visit. I really appreciated their help and professionalism!