Performed a 4 wheel alignment while I waited with no appointment. Reasonable, up-front pricing…read morewith fast service. Ho hassle, professional staff with no upsetting of additional services. Overall, great experience!

If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

0 stars. 50 minutes sitting in the bay and finally left…read morewithout service or even an update from them on timing. 3 bays open and full (my car being one of them with the hood open), cars stacked outside in 3 different lines, yet they have staff to work on one car at a time. I could hear them chattering about how they won't have time to get through each car before they close, and no one went outside at any point to stop more cars from coming in or let those sitting know they wouldn't be getting their oil changed that afternoon. Valvoline just up Midlo has been consistent with timing and quality, so that's who will continue to get my business.

Website touts a 10 to 15 minute oil change. I was 2nd in line and another car pulled in behind me…read more An hour later, I'm still in line waiting to be serviced, and the traffic pattern does not allow me to leave because I'm blocked in. I will never even attempt to come to this location again.

This is an example of great customer service. Our car had begun to rattle when started and at low…read morespeeds. We needed someone to check the undercarriage and my husband took it here. They immediately took the car, climbed under, then diagnosed and fixed it in minutes. The heat shield had come loose and was pushed against the muffler. I was shocked at how fast he returned, figured it meant no one could our would do it. Instead, it was done and at no cost. Thanks, everyone! You are great.

Faithfully came to this location for convenience until I had an issue with my skid plate. Brought…read moreit back to rectify the situation however Josh the manager and Shawn an associate were highly unprofessional. I've yet to hear back from them or their corporate head quarters. Won't be back to this location again.

I am so happy that a frIend recommend that I take my daughters Hyundai to Christian Brothers. Her…read moredrivers door handle had broken off and I called two dealerships and neither one could get her in for 3 weeks! I ordered the part from the dealership and Christian Brothers fixed it right away. I was a bit anxious since the part had to be ordered and then go to a body shop to paint and Ashley from CB was extremely patient with me and made sure they received the part from Hyundai and even called me the morning of my appointment to make sure I ordered all the parts for the repair. The mechanic Judson was very thorough; even the handle went on he wanted to make sure it was on tight and took the entire door off to reinforce it. I am so pleased with CB that I think my daughter should bring her car their for any maintenance and repairs and forget about the Hyundai Dealership. Also I thought their prices were very fair. Ashely was so kind to offer me water and gave me a rose when I paid. How nice is that?

Don't walk away . . . run. Unless money is no object. Consider this a Public Service Announcement…read more The facility? Very nice. Clean Bays. Looks great. The staff? Very friendly and courteous. Very nice waiting area and 'free' Christian Brothers branded water bottles. Most people understand 'free' things are not actually free . . . that includes the water bottles and 'free' courtesy shuttles. I took my 2010 Mustang there to have the rear brakes repaired - due to a frozen caliper. The 'Diagnostic Test' was $165, which I paid and then took my car out of there as fast as I could. The cost quoted for repair was ludicrous, so I asked if I could supply the parts (I am a former Auto Parts Manager, so am comfortable with this) - they said sure - the quote for just the labor . . . $631.91. Note - the book time for this is 1-1.5 hours. I declined and took it to another shop . . . $280 for labor and that is where the work was done. As mentioned in some other reviews, the 'free' (there's that word again) 'courtesy inspection' came up with every conceivable 'flush/fill' and things like Spark Plug replacement ("due to age of vehicle") even though I replaced them myself a month ago. Total for all the 'courtesy inspection' items . . . ready . . . ready . . . $8,255.59. How about a few more examples: Replace License Plate Light Bulb ($74.50) - I actually just took care of this myself before sitting to write this review ($15 for the pair and about 10 minutes taking my time), Replace Front Struts (parts cost $250 and labor book time 1.2 to 1.6 hours for both sides) . . . $1,456.38. Replace Cabin Air Filter (part cost $15 - labor book time 0.2 to 0.3 hours or 10-15 minutes) . . . $132. Replace valve cover gaskets (part cost $20, labor time 1.5 to 2.5 hours) . . . $632.20. You get the idea. Outrageous pricing . . . but the 'free' bottle of ice-cold water was excellent!

Wonderful experience at Valvoline Instant Oil Change. This was my first visit to this location. My…read moreservice technician was friendly, very professional and pleasantly engaging. I was in and out in 15 minutes. I paid $118 for a full service synthetic oil change. Also established that they can also service our 2021 Thor Gemini 23TE Class B+ RV which is a huge bonus as the location is right down the street. Highly recommended and hats off to the manage and his crew for a job well done!

Want a quick and easy oil change ? Best spot around. I HATE having to drop my car off or wait an…read morehour for an oil change. They offer to check other things - most the time I take care of everything but my oil changes. So typically my visits run around $100 for a Full Synthetic Oil change. I do get coupons in my emails so make sure you sign up to get a coupon for your visits !! The staff are super quick and friendly as well. They get in you and out within about 15 mins - sometimes you gotta wait if the building is full of course.

We had a problem, and this location was so very helpful - more than required by far - in resolving…read moreit. We will be bringing our business there now.

Brought my car by for a vehicle inspection. I had no appointment, and 6 other service stations…read morecould not see me for weeks. To say these folks are professional is an understatement! They were friendly, pulled the car right in, and even recommended new wiper blades (which I needed). This is a very customer oriented shop. Price was right, and the service was good and fast! Highly recommend Grease Monkey!

I've always felt prioritized and well taken care of at this shop. I've been here for routine oil…read morechanges and state inspections, but also deeper work involving a lot of manual labor and parts. Wayne and his team are consistently communicative, my vehicle has continued to run well, and I feel that I can trust I'm getting the right information from them. All of this makes coming back for more business worth it for me, and this feels somewhat rare for an auto shop.

Fast and efficient! Be sure to schedule an appointment instead of driving in. Scheduled…read moreappointments get priority! The staff was friendly and quick to complete my oil change and inspection. I needed a few bulbs replaced- which they did for free. Great place!

Due to my negligence, my Mustang overheated this past Saturday. I added coolant, but my engine…read morelight remained on, so I had it towed to this Jiffy Lube location. Understanding that they are not a "repair shop," the ENTIRE staff, however, was extremely helpful with adding the remaining coolant I had and made sure the vehicle was not overheating. I didn't purchase anything nor was I charged for their assistance. Extremely impressed with how helpful the staff was. Thank you.

If you're thinking about coming to this location or any other Jiffy Lube ...DON'T!…read more I brought my car in to get a *quick* oil change as I had a Groupon I had received for Father's Day...the Groupon included an oil change, window treatment and tire rotation (keep in mind, my cars tires cannot be rotated as the rear wheels are larger than the front.) After waiting for well over an HOUR, when I was finally being rung up the associate had no idea what he was doing and proceeded to tell me my total was $54.00...after I asked how was that possible as the Groupon was a $89.00 value...he told me "yeah, I don't know...that's just what the computer is saying". I then had to ask for the Manager and he was able to ring me up correctly. With all that being said, that isn't even the worst part!!! Once I was FINALLY able to get my keys to leave (again, after waiting for over an hour), As I put my car into gear to leave, my car would not go...I pressed the accelerator and my car would not go forward... Long story short, WHY I DO NOT KNOW but they still rotated my tires even though they cant be rotated because they're CLEARLY a different size from the front to the back...they then had to put the tires back on correctly and as a result, the front brake calipers have a wonderful scrap on each side now. To make matters worse, the manager's excuse to me was "well im just a one man show today. If you bring the car back in the future, we can "try" to do something for you" ARE YOU KIDDING ME!? SMH!!! This was by far THE worst Jiffy Lube experience I have ever encountered and as a result I will NEVER bring my vehicle to this location or ANY other location ever again! I will recommend my friends and family do the same. This was absolutely unacceptable and I hope no one else ever has to deal with this level of piss poor customer service and lack of expertise.

Our local service station. Conscientious and competent service…read more Owner ,Doug, is on site and hands on. Mark the evening manager is my favorite. propane fills are handled quickly.

Good service. They do their jobs well and repair the problems. Only downside is the high labor cost…read moreand very high price for parts. $300 dollars for a third brake lamp? And $60 for labor? I can get a third brake lamp off of amazon for $25 bucks and the labor? I'm pretty sure it's not that exhausting to just replace a third brake lamp. Anyways good service I guess.

I used to use progressive auto but they are very expensive and did some repairs to my boyfriend's…read morecar that continue to have the same problems. After inspecting my car once, they said I had 3 lights out that needed repairing even though my boyfriend and I checked everything. We started going to Salisbury for everything, inspections, tires, starter, and they fixed an issue with my car that I had for years after hitting a curb in a parking that although I mentioned the issue to progressive they never found or fixed the issue. Salisbury found the issue and fixed it on my first visit. Staff has always been friendly and they always follow up free to see if everything went okay! This is now my shop of choice in Powhatan!

I came in thinking I had a nail in my tire after noticing a sudden 20 PSI drop. Matt and Kyle were…read moreabsolutely wonderful--they got my car in right away, took care of everything quickly, and were incredibly kind and welcoming throughout the entire visit. I really appreciated their help and professionalism!