Easy and trustworthy, and I HIGHLY recommend! It's hard…read morebeing a female to trust repair shops, but I love that they sent pics with any recommendations on repairs! Made appt online few days ahead of time (incorrectly-because I'm NOT computer literate) and they still got me turned around in just a couple of hours.

TLDR: I really liked the people and the service. I recommend!…read more To start, I was able to make an appointment within a week of calling. They were very friendly and made sure to get all the details of my vehicle to ensure they would have the necessary parts and oil. I asked if there was somewhere I could sit and work while I waited and was told yes. I arrived a tad earlier than my appointment (like 15 minutes). Upon arrival there was only 1 parking spot available, luckily I drive a small car and could fit into the space. Unsure where I would've gone if that wasn't the case. They took my vehicle back right away and checked me in. I sat in the lounge area. They have a fridge with complimentary bottled water, a coffee machine, a couch and couple of chairs and a tv. There was a smaller more private space that was next to this area with a rocking chair and space for kids to play. Nothing fancy but the Wi-Fi worked great for my VPN. They also have pictures and info about each of the employees. This is a nice touch and helped me know who was helping me. I received a text when they completed service and it gave me a link. At the link was a picture of my car and then the report of everything. I mean everything. For the tires it gave me each tires pressure along with a picture of each tire's tread. Picture of the engine. Picture of the fluids and how it compares to what it should look like. A full report with visual confirmation of everything. Very much appreciated. At checkout they explained everything they did and saw. Also explained their comprehensive rewards program that I enrolled in. Fair pricing. Overall I felt respected and that they were fair. They care about customer service and taking care of the vehicle. I will definitely be back.

They were so fast and friendly! The man behind the desk was nice could be! I highly recommend!…read moreWould go back

I went here last Friday to get tires. I went to two other places first, but they couldn't get me…read morein. Crumpton's said it would be 45 minutes. They were higher than the other 2 places, but since they could get me in and out, I went with them. 2 hours later, I rolled out. My tires were evenly worn indicating that my car was driving straight. Now my car is dramatically pulling to the right.

My wife and I, both, we're extremely happy with the staff at the 6401F Dickens Place location of…read moreBimmer Rescue. In particular, the treatment by Service Advisor Mike Traber. The financing arranged, for me, by Mike, was unique, new to me, and very acceptable, considering the necessary BMW repairs. My bill write-up is informative and assures my return to Bimmer Rescue. Sincerely, Kimberli M. Owens.

I brought my 2015 Audi A7 to this shop for a coolant leak/overheating issue and ultimately spent…read morearound $3,000 on repairs including water pump-related work, belt/tensioner, hoses, diagnosis, etc. Initially, the staff seemed knowledgeable, and I appreciated that they identified an active coolant leak. However, after getting the vehicle back, the car continued losing coolant rapidly -- even while sitting parked overnight. I also experienced smoke from the exhaust at startup and additional oil leakage concerns after the repair. What became frustrating for me was the diagnostic process afterward. Once I returned with continued coolant loss concerns, the conversation shifted almost immediately toward "internal engine damage" and engine replacement, despite no combustion leak test, leak-down test, or follow-up compression testing being performed to confirm catastrophic engine failure. I understand overheating can potentially damage an engine, and I'm not disputing that possibility. My issue is that I did not feel there was enough confirmed diagnostic evidence presented before recommending something as major and expensive as an engine replacement. I also physically observed dried coolant residue and evidence of external coolant spray/leakage around the engine bay, and the vehicle was still losing coolant while parked and not running, which I felt deserved further external leak investigation before jumping to the conclusion of full engine replacement. To be fair, the staff did communicate concerns about possible overheating damage from the beginning. However, I left feeling more pushed toward a worst-case scenario than guided through a complete and confirmed diagnosis process. At minimum, I would strongly recommend that future customers request: combustion/block testing compression/leak-down testing and clear confirmation of leak sources before agreeing to major engine replacement recommendations.

These guys are so good I never even consider going elsewhere. They are honest and highly skilled…read more They never try to sell you what you don't need and their prizes are fair.

This was, without question, the worst experience I've ever had with an auto repair shop…read more My car was towed here because it wouldn't start. Before anyone even looked at the car, they decided my key fob was the problem. They took it apart with screwdrivers and pliers despite me insisting the whole time that considering the symptoms it would be nearly impossible for this to be the reason my car wasn't starting. I did a quick google search that proved this and showed them but they dismissed it and were determined to get the key opened.....Once they got it open they told me the problem was someone had "glued the key closed and the chip in there was corroded by the glue". An hour later, they admitted the key was not the issue and sloppily glued it back together. The dealership later informed me the key is factory sealed and is not meant to be opened. They damaged the casing and did an awful job putting it back together. Over the week, I was given a revolving door of explanations. First it was the fuel pump, then supposedly they were sent the wrong parts, then it was no longer the fuel pump and needed to be reprogrammed. They also told me they put starter fluid in the car and that was why my car was now starting, but the dealership later told me later that same day that there was no evidence of starter fluid ever being used....... They had my car for a week, still had no diagnosis and they initially tried to still charge me a $150 diagnostic fee. When I picked up my car, it had fresh scratches on the hood and trunk that were not 100% not there when I dropped it off. The entire experience was incredibly unprofessional. My concerns were repeatedly dismissed, I was talked over, my key was unnecessarily damaged, my car was returned scratched on the hood and the trunk, and not a single person apologized when I went to get my car. I would not trust this shop with my vehicle and absolutely would not recommend them.

Easy to schedule, great work at a fair price, oil change and tire rotation was done on time. Highly…read morerecommended!

Steve's Auto Service got my car inspected and serviced promptly. It is a friendly, efficient place…read more The value is very good. Lots of car memorabilia is on display, which is fun.

As a single person in the city with little vehicle knowledge, getting car work done is always…read moresomething I always dread. So when a maintenance light came on in my car, I was not looking forward to going into a shop. My friend who has worked in auto shops recommended Edward's which is why I visited them today and I'm glad I did. The waiting room doesn't have a lot of fluff & it's a smaller operation but they do a good job. It took a while for my vehicle to get looked at because I didn't have an appointment, but that's on me. When they did look at my sedan, they were honest about what needed to be done & even offered to top off my oil for me. The staff were all kind & friendly as well. A very good experience, I will trust them with my car again.

My first time using Edwards and they are the absolute best. Old school, honest, excellent customer…read moreservice. They have a new customer in me. Really appreciate their help and services.

Victor and his Team at In & Out Auto Service has been helping me with repairs on my clients'…read morevehicles, and I couldn't be happier with his work. He is honest, reliable, knowledgeable, and always provides excellent customer service. His prices are fair and reasonable, and he consistently delivers quality repairs. They get the job done in a timely manner. I highly recommend In & Out Auto Service for car repairs and tires. If you're looking for a trustworthy mechanic who stands behind his work and offers great prices.

In and Out for sure! Came in with a nail in my sidewall, they were able to take me right in, fix…read moreand rotate for a VERY fair price. Super nice folks, I am highly satisfied and I will return when I have future tire issues.

I spoke directly with the owner once I came in because he was the one at the front desk. He gave a…read morereasonable time for when the car would be ready for pick up. He was also very polite and answered all questions in a manner that I, someone with no background in mechanics, could understand. I took some cards to give to my colleagues because he seems very reliable!

Quality Work…read more Friendly staff. Accommodating. My work uses these filled to service our smaller fleet and I've used them for years. I highly recommend them!