Performed a 4 wheel alignment while I waited with no appointment. Reasonable, up-front pricing…read morewith fast service. Ho hassle, professional staff with no upsetting of additional services. Overall, great experience!

If your car is a diesel vehicle I would not suggest going here. I needed an oil change and…read moreVolkswagen didn't have any appointments for weeks and I didn't want to wait. I called around to a few places to find a place that worked on diesel cars and they said they did. When I showed up there was lots of confusion about my car. Wrong parts were used and eventually they determined they didn't have the part my car needed. I was advised to come back the next day, still no part. Day 3 at first they told me they didn't have the part then a second person came to correct the first so I was finally able to get my oil change. I thought everything was good until I went to get my car inspected...something was wrong with my car. Wrong filter and I had an oil leak (I'm not a car person but I'm pretty sure that was it). So I had to take my car to VW to get the work done correctly. This place was a waste if my time and money. I would never return.

Excellent mechanic very honest knows what he's doing, very trustworthy. Take your vehicle there…read morefirst, you won't regret it.

I have been taking many vehicles (7) of all different types to these true mechanics. My first…read moreexperience with Mr. Ellis truly took me by surprise, I was told by a mechanic friend of mine that I needed to change my shocks on my truck. I took it in and Ron took a look at it and said, "You don't need shocks, take those back, in fact I doubt you will ever need them", and didn't charge me for anything. Which I never did and I still have that truck from 26 years later. The Ellis family have taken care of literally 5 extended members of my family, many many friends all with glowing reviews from them all about their personal experiences with them. Honest, kind, stand up Virginians who happen to be mechanical experts and who don't have to advertise because if you know, you know. 5 stars seem inadequate but guess that will have to do.

I am so happy that a frIend recommend that I take my daughters Hyundai to Christian Brothers. Her…read moredrivers door handle had broken off and I called two dealerships and neither one could get her in for 3 weeks! I ordered the part from the dealership and Christian Brothers fixed it right away. I was a bit anxious since the part had to be ordered and then go to a body shop to paint and Ashley from CB was extremely patient with me and made sure they received the part from Hyundai and even called me the morning of my appointment to make sure I ordered all the parts for the repair. The mechanic Judson was very thorough; even the handle went on he wanted to make sure it was on tight and took the entire door off to reinforce it. I am so pleased with CB that I think my daughter should bring her car their for any maintenance and repairs and forget about the Hyundai Dealership. Also I thought their prices were very fair. Ashely was so kind to offer me water and gave me a rose when I paid. How nice is that?

Don't walk away . . . run. Unless money is no object. Consider this a Public Service Announcement…read more The facility? Very nice. Clean Bays. Looks great. The staff? Very friendly and courteous. Very nice waiting area and 'free' Christian Brothers branded water bottles. Most people understand 'free' things are not actually free . . . that includes the water bottles and 'free' courtesy shuttles. I took my 2010 Mustang there to have the rear brakes repaired - due to a frozen caliper. The 'Diagnostic Test' was $165, which I paid and then took my car out of there as fast as I could. The cost quoted for repair was ludicrous, so I asked if I could supply the parts (I am a former Auto Parts Manager, so am comfortable with this) - they said sure - the quote for just the labor . . . $631.91. Note - the book time for this is 1-1.5 hours. I declined and took it to another shop . . . $280 for labor and that is where the work was done. As mentioned in some other reviews, the 'free' (there's that word again) 'courtesy inspection' came up with every conceivable 'flush/fill' and things like Spark Plug replacement ("due to age of vehicle") even though I replaced them myself a month ago. Total for all the 'courtesy inspection' items . . . ready . . . ready . . . $8,255.59. How about a few more examples: Replace License Plate Light Bulb ($74.50) - I actually just took care of this myself before sitting to write this review ($15 for the pair and about 10 minutes taking my time), Replace Front Struts (parts cost $250 and labor book time 1.2 to 1.6 hours for both sides) . . . $1,456.38. Replace Cabin Air Filter (part cost $15 - labor book time 0.2 to 0.3 hours or 10-15 minutes) . . . $132. Replace valve cover gaskets (part cost $20, labor time 1.5 to 2.5 hours) . . . $632.20. You get the idea. Outrageous pricing . . . but the 'free' bottle of ice-cold water was excellent!

My previous review of this butcher of Midlothian mechanics was out and out fact. His business…read moreliterally created my 1966 Corvair to catch fire after leaving his business after only traveling less than 3 miles. My car spent weeks under his terrible care before calling me to say it was ready for pickup. If I didn't have fire extinguishers with me the car would have been a complete loss. I never even got an apology from this ass hole. He should close this crap hole of a repair shop before someone is killed for his incapable workmanship.

Very professional ...like the shop! Jamie did a great job informing me on the problem at hand.read more

Appointment was made within a few days, and the process was easy. Their service was excellent and…read morethey checked the tire pressure in all of the tires. There did not appear to be much of a waiting room. The Allen Tire sign should be more prominent. The Goodyear sign is bigger. They have ample parking and will provide shuttle service within a reasonable radius. Personnel are professional and personable.

My car's tires needed to be rotated and we found Allen to have a very reasonable fee. After…read morerotation, a message kept popping on in my car saying that the tires were low on air. When I was driving by the next day, I ran in and asked if it was typical for the warning to come on after tires were rotated. Brandon was not sure because he wasn't familiar with the model of my vehicle, but he bravely insisted on going outside in the freezing wind to check them for me, at no extra charge. Great customer service and went the "extra mile," no pun intended!

5 ***** They can do a lot more than just an oil change inspection. Trust them to do any repairs…read morethat your dealer will do. They will not gouge you with any unnecessary needed services. Trust Latham and his team a top-notch job a very timely basis and competitively priced also great to support your service ststion.

Friendly staff, and very efficiently run. They seem very honest, but might try to "up sell" you…read morewhile you're having other work done on your car... like they did to me and two other customers who were in when I was there. To be clear... they did the work correctly on my car, but it really wasn't as urgent as they suggested and there were other services that should have been done at the same time, but they didn't mention those.

I just called this Auto Mechanic to get some general information about warranty whether it's worth…read moreit and how hard is it to deal with the car warranty insurance company and the actual mechanic because that's where the truth is with the mechanic. Jason the owner was gracious enough to spend a good amount of time with me explaining to me how these warranty companies work and what to look for and what to ask and he gave me a few recommendations. You know it's really nice of him to take the time out of his day to give me all these tips and I'm not even a customer. Just goes to show that this place is really a genuine place to go because they don't have your business and they're treating me this good. he also mentioned whenever you get a used car always come in and get an overall check which is $89. This way you get an out side true review of the car you are buying not just what the dealer is telling you. I never thought about doing that but I can see where the value would be totally with it. Thank you Jason you really gave me a lot of good tips and I really do appreciate it. I'm looking forward to using your services in the future. Sorry if my writing is bad I don't do reviews but I just had to give this to you because you were so kind and honest. Aloha Jennifer

I told them upfront I suspected a bad alternator because I could hear a bad noise coming from the…read morealternator. Also asked them to check my squealing brakes. Brakes were fine, just dust build up, so no charge and appreciated. However, I was charged $531.95 for the alternator part alone (GM part #20911162), before labor/tax/fees. The same exact part number is available from Amazon ($199.70), GMPartsGiant ($268.81), and GMPartsClub ($318.59) -- all about half off what I paid, even accounting for normal shop markup over retail. Labor ($192) was fair. I wasn't shown itemized part pricing before authorizing the repair. Ask for the exact part number and price breakdown before agreeing to a repair here, or get a second quote. If you don't, expect to pay completely avoidable and unneccesary markups.

honest and trustworthy crew. I'm on my third experience here and can't say enough good things about…read morethis place.

Fantastic service from these guys. Came in with a pretty major A/C issue with my 2019 WRX. There…read morewas an initial misunderstanding about what they needed to look for, but when I explained the problem, they went back, looked deeper (no additional charge), and found the issue which was a seizing air compressor. They made sure to take extensive video and pictures to show what the problem was so I knew they weren't making anything up. It's an expensive repair, so I made sure to shop around a bit. Their price was very reasonable compared to some highly rated local competitors who quoted me hundreds more for the same repair. Although the diag was more on the expensive side ($300+), it was worth it when factoring in the competitive repair price! Service was top-notch. Somebody was always ready to pick up the phone, and I was also provided a free shuttle service to my workplace, which is a courtesy they can offer at no charge within reasonable driving distance. Everyone is super friendly and willing to expertly explain the issues in-depth. I was so satisfied I went back and got my spark plugs replaced there too; once again, this was a very reasonably priced service. They have a rewards/rebate program which can help you shave a few dollars off if you're a repeat customer. Friendly, honest, and high quality of service - overall I highly recommend!

Buying my car here was super easy and they made sure I got everything I needed and threw in a few…read moreextras. Jimmy the general manager was super helpful getting me the fair value for my trade and made sure I got the best deal possible, and was super transparent through the whole process.

Super response to inquiries, Grae followed up and sell was seamless. All crew so accommodating…read more Love my new subaru

LOVE THIS LOCATION FOR EFFICIENCY AND GREAT SERVICE! I visited for a significantly overdue oil…read morechange. Apparently the last time was November 2025, yikes. Good thing it didn't negatively impact anything this time. My car was serviced by Chris, Josue, Eric, and Tony. They did safety checks for brakes, lights and turn signals. They advised I needed a new air filter which was the same recommendation last time however they don't have it in stock which was the same issue last time as well. Overall, quick, easy and a good service experience. I would definitely return for the convenience!

On 1/9/2026, at around 1:40pm ET, I had one of the *single worst customer service encounters at in…read moremy 55 years alive* The manager of the store, Joshua , who was the tech we interacted with was rude and unprofessional, to such a degree that I hope his area manager will investigate how he treats other customers and his colleagues. Here's what happened, as objectively as I can describe it: My 20 year old daughter and I arrived at this Valvoline location to get her an oil change before she heard back to school. She was driving and I was the passenger. I had purchased a Groupon for the oil change and didn't realize that the Groupon was potentially location specific (the voucher had an address for a location in Hampton VA included on it). I had saved the voucher to my Google wallet, and when Joshua tried to scan it, it didn't work. He immediately started telling his team to stop their work. I looked at him and said "Can you give me a minute?" That is literally all I said.My tone was normal, neither rude or confrontational. I just wanted to see if I could figure out what was going on with the Groupon. In the blink of an eye, Joshua turns to the employee in front of the vehiclenand tells them to close the hood, as we won't be getting an oil change. In disbelief, I started saying, loudly, "Are you serious? I literally said 'can you give me a minute?' that's all I said!!" Joshua replied with " you're being rude, you won't be getting an oil change here today". I replied with "You have no idea the lengths I will go to to hold a grudge." And I mean that. This review is just the first step in the personal campaign I will now pursue to see Joshua relieved of his duties as a manager at Valvoline, as he clearly isn't well suited for dealing with customers. Epilogue: After leaving this Valvoline, we drove down Midlothian turnpike to their location on Midlothian turnpike across from Chesterfield Town center. I explained to the tech there that we have a Groupon and explained the address issue on the voucher that I described above. He said he would be happy to help us see if we can figure it out. He tried scanning the voucher saved to my Google wallet and it didn't work, which wasn't a surprise. He said "It's just coming up as zeroes" which made me realize maybe it's a Google wallet issue -- so I opened the Groupon app, pulled up the voucher in it, and it worked fine ( with the store address not being an issue at all). If Joshua has just given me the ONE MINUTE I requested to try pulling up the voucher in the Groupon app, there wouldn't have been any problem at all. Joshua- I hope you see this. And the review I'm going to leave on Google. And the letter I'm going to send to Valvoline corporate. I have been a very happy customer of Valvoline for many years, at many locations. YOU shouldn't be representing their business, and I have a hunch that if today is an indication of how you treat customers, you won't be for very long. Services Oil change