excellent customer service! great crew. everyone was extremely polite & professional! Highly…read morerecommend .

Worse service ever ! I dropped my car off for an 8am appointment to get brakes fixed all bay were…read moreempty and I call back by 2 to see how much longer and they didn't even start on my car yet 5 hours later ! Said they just got the parts for my car at 1 and the guy went on lunch break mind you I made this appointment a week ago so they should of had my parts for my appointment at 8am since they knew I was coming to get my brakes changed ... I just went and picked my car up because that was very unprofessional.. when I got there to pick my car up at 230 all bays were full of cars getting worked on that got there after me ! I don't understand how they have those part ready for those car appointments but not mine ... do not recommend at all no sense of time or having the proper tools/parts available even when they been given advance notice you were coming .. I can see if I just showed up and they had to squeeze me in but that's was not the case and when they didn't have the parts they could explained that and called me back to drop my car off when the parts got there it's not hard to have common courtesy especially to a paying customer.. any other shop would have called when they didn't have the parts or had the parts ready for my appointment .. this is just ridiculous

Very kind employees and explained everything well. We were a walk in and were out within 15…read moreminutes. They secured everything on the car that was loose for free. Also the facility was very nice and clean.

Steve at Express Auto is great he's so willing to help. My car broke down I was having a bad day…read moreand he helped he was great the service is awesome the people are wonderful five stars

Took my car for the State Inspection and oil change. Very professional. This is my second time…read morecoming here and will continue to do so because of their excellent service. Front desk customer care also excellent.

I took my vehicle there in early July 2025 for an inspection. I knew it would not pass. They…read morecompleted the necessary work and I took my vehicle home. While driving home I realized the steering wheel had too much play in it. I called them and advised them of the issue. They told me to bring it back and they'd look at it. They called and advised that the part they just installed had failed. I took the vehicle back that following Monday and just as advertised, they warranted their work at no additional cost to me. My vehicle is running as it should. Thank you for your honest work and great staff.

I was a little overdue for an oil change, and my normal shop was gonna take forever to get me in,…read moreso I decided to swing by one of these "stay in your car" places. The gentleman working were all very knowledgeable and friendly, I liked how they didn't constantly try to upsell every little thing, and they got us in and out in about 10 minutes. They offer a discount for veterans, which put the price for my synthetic oil change, almost exactly where my usual shop charges, but this time I didn't have to wait for an hour and a half for them to tell me every little thing that they wanted to replace. I will definitely be back.

Service amazing! Employees are phenomenal! Johnny and Alex are irreplaceable! I will NEVER go…read moreanywhere else! Do yourself a favor and drop by ASAP!!!

I requested service on a 2010 Camry my son recently purchased. And about 5 days after purchase, the…read morecheck engine light came on. Took it to Patton's to have it diagnosed. I worked with Vince, a true professional at his job. He explained everything that needed to be done on the vehicle upfront. No mark ups, or pressure upselling. Just the facts. And I really appreciated that. He didn't do any work without asking if it was okay to move forward. He diligently worked with me on getting the vehicle repaired. And he even offered me advice on whether or not to get other repairs done. Which actually saved me money because of that advice. This repair shop is one of the best repair shops I've ever been to. They're transparent about everything. Their pricing is very reasonable. And they definitely don't over charge for things that aren't necessary. And they give you advice. Something that should help any single ladies that are scared of being taken advantage of while shopping for repairs. I would recommend this shop to anyone that is looking to get their vehicle repaired at reasonable prices. I will be taking all of my vehicles there when repairs are needed. I believe they won't disappoint you. My repairs were a fuel pump and a few vacuum leaks. For me, the price was fair because I know you have to remove the entire back seat to get to the fuel pump. And most people don't have the equipment to check for leaks. It takes time to diagnose. But anyway, hope this helps someone looking for a good auto repair shop.

Pattons has alway done an excellent job . They service 3 vehicles for me. They give honest answers…read moreand make excellent recommendations. Prices are competitive. They serviced my vehicles for the past 6-7 years.

They did an amazing job on my husbands starter. Quick turnaround and no issues since. Thank you! I…read morehighly recommend this place!

From the owner: Sweetie Boy Delivers is a Richmond, VA based transportation and logistics company. Specializing in…read moreauto transport and brokerage, we run long or short hauls and are fully insured. Our well maintained, 99% emissions free, trucks which have real-time GPS tracking allow us to meet and often exceed our customer's expectations. Sweetie boy Delivers has enjoyed continued growth and stability over the last 10 years by providing on-time delivers combined with customer service that is second to none.

Just get with the times Jiffy Lube. Express Oil changes where you stay in your car is where its at…read more Not to mention we have a pandemic on our hands and the last thing you need to do is risk your employees health or your customers. Most of the employees were not wearing a mask, and those who were, had it on improperly. This store obviously are not taking the pandemic seriously. The crew were nice but I seen more horseplay and cigarette smoking than anything. They really could use some customer service training. Service was slow, what was told to be a 15 minute job turned out to be over an hour. The place is just unorganized and really needs a good manager on location. I wouldn't recommend this location, try elsewhere. Happy Yelping.

I used to come to Jiffy Lube all the time several years ago. But for some reason I stopped and have…read morejust been getting oil changes done at car dealership of the vehicle I own. I came here because they are known for their speed of service. I was low on time and my oil percentage was at 0%! I pulled up and was immediately greeted. BUT once I was told the oil change was going to be $85, I immediately left. I waited a day and made an oil change appointment at the local car dealership for $40 cheaper. Sorry Jiffy Lube, get real with the prices.

I had a flat tire and after my insurance service provider replaced it with my spare (had a piece of…read moremetal embedded) I headed to the nearest tire repair shop. So glad I came here! They were fast, professional and so affordable! Thank you!!!

Riding thru RVA with a flat and Tire Jireh saved the day for only $40!…read more Thank you so much