Old-fashioned customer service thrives at Waller Tire. I've visited the Hopewell location several…read moretimes, and service has always been prompt, courteous, and professional. Most recently, I wanted an existing tire mounted on a new rim. The technician found a problem inside the tire and explained that it would be unsafe to continue driving on it. He offered to replace it, and I agreed. Waller quickly completed the replacement, and I was back on the road. The cost was very reasonable. Great job! Thanks.

I drive by Walker's, on a daily basis, on my way home from work. They are ALWAYS busy, which is an…read moreindication that there is something good going on here. While doing yard work, I got a flat tire on my tractor. I took the tire off and immediately thought about Waller's. I stopped in the next evening and the owner gave me a cost ( much less than I was expecting) to repair it. I told him that I would return the next day, when I had some cash in my pocket, but he told me to leave it and it would be ready when I returned. This service is much greater than I would have ever expected. On my return the following day, my tire was done, at a cost less than promised. Please don't let the outward appearance of Waller's tire place fool you. This business is the real deal. I always try to buy local and this place will keep me on that mission. Give him a try the next time you need tire work. You won't be disappointed.

12/2/25 - Another 5 star service! AJ took care of me today. We had some ice this week in the…read morevehicles and it shredded my wiper blades. I didn't know it until this morning and it was pouring. I called 10 minutes ahead. He priced me and it was really fair. I showed up 5 minutes later and was gone in about 10 minutes. He went out in the pouring rain to change them himself. This place has excellent consistence service! Well done.

I would highly recommend this shop for any tire related repair, new tires, alignment, etc. I have…read morebeen here a few times and had a great experience each time. A few days ago I picked up a screw in one of my tires, was able to drive in, they saw me right away, and actually didn't even charge me for the repair. Pretty unbelievable! Staff here is very good, very professional and quick. Comfortable waiting area with work stations/desks, and there are a few restaurants in the area you can walk to if you are waiting.

I have had the b worst experience with this repair shop. My neighbors advised not to go there…read morebecause of their experiences. I had no problems with there oil change department other their extremely expensive costs. I went there to have a specific mechanical problem they said the fix yet proceeded to repair and replace something that entirely diggerent. I will NEVER return to this auto repair shop and advise others to think before having their repairs there. Also note their reviews are in my findings only include positive reviews while seeing, in another fields,their bad reviews They seem to be primarily 2 stars This should be considered.

This is my second 5 star review of the day today. Pulled in…read morewith 3 cars in the bays (full) for an oil change. I was greeted in person in the parking lot. Positioned the truck at bay one and waited about 10 minutes before proceeding in. These guys know how to be professional and personable. They have a very good crew of associates. Efficiency is their specialty. I was on the road again in about 40 minutes total. I'll be back again and again. Well done.

I have been a loyal customer over the years. S&S Tire is very reliable with great customer service…read moreand good quality new and used tires at very reasonable prices. They have been in business for many years which that alone is a testimony of a great business! I highly recommend them.

They are very respectful. I have never had a problem with a used tire purchase. I just recently…read morepurchased 4 tires for my SUV the price was perfect now my Harry Potter rides so much smoother. Thank you for the help

excellent customer service! great crew. everyone was extremely polite & professional! Highly…read morerecommend .

Worse service ever ! I dropped my car off for an 8am appointment to get brakes fixed all bay were…read moreempty and I call back by 2 to see how much longer and they didn't even start on my car yet 5 hours later ! Said they just got the parts for my car at 1 and the guy went on lunch break mind you I made this appointment a week ago so they should of had my parts for my appointment at 8am since they knew I was coming to get my brakes changed ... I just went and picked my car up because that was very unprofessional.. when I got there to pick my car up at 230 all bays were full of cars getting worked on that got there after me ! I don't understand how they have those part ready for those car appointments but not mine ... do not recommend at all no sense of time or having the proper tools/parts available even when they been given advance notice you were coming .. I can see if I just showed up and they had to squeeze me in but that's was not the case and when they didn't have the parts they could explained that and called me back to drop my car off when the parts got there it's not hard to have common courtesy especially to a paying customer.. any other shop would have called when they didn't have the parts or had the parts ready for my appointment .. this is just ridiculous

I can't say enough good about the customer service at this location…read more Angel was professional, friendly, knowledgeable and efficient. She provided information on a rebate that was available. I arrived a little early for an appointment for a lifetime alignment. Although the team was busy, they took my car in early. When the car was ready, Angel explained the adjustments that were done and I was on my way.

See a lot of bad reviews. I don't know much about cars, so have to depend on "experts" for that. I…read morelike that I have lifetime realignment on the car and that I can take the car anywhere for alignment to keep warranties in effect. As for the human interaction, I've not had a problem with that. The folks I've dealt with have all been affable! The only issue I periodically have here is having a set appointment and waiting for we'll beyond that before they start the service.

Top shelf service. 10/10 been here twice the job was done within 20 minutes very reasonable…read morepriced. Very good customer service and kind people.

I purchased 4 tires and had several issues with only 1 tire. After repeatedly going back I finally…read morehad a blowout due to a defect in the tire. They tried to say it was my fault and did not want to just admit the tire was bad and they still charged me for another tire because I did not feel secure putting the little spare tire back on my vehicle. Luckily I had a police officer nice enough to change my tire and no one was injured during the blowout. I will NOT be using this place EVER AGAIN. I have reported them and contacted the all 3 local news stations to investigate these used tire places around the city.

I called ahead, was in and out of there in 30 minutes for a splash guard that came loose and was…read moredragging on the ground under my car. Friendly staff and helpful!

O2 sensor was seized instead of removing it and replacing it with a new one I was told I needed a…read morenew cataylconverter for 5k plus. I went to the dealership got the job done for under 500 and I DID NOT need to replace the cataylic converter

Great service! They work well with you to make sure that you are getting everything addressed…read more HIGHLY RECOMMEND! Ask Tommy, Whit, and ALEX

I REALLY needed help and Josh stepped after I went to THREE different places to fix a problem. It…read morewasn't the greatest news to hear that the rims on your truck was just the wrong size and it would be best to get a bigger size. But it is so worth it. Josh made me have faith that this will work and it did. The staff is friendly and caring. I will probably only go to them from now on for all my tire and wheel needs. Plus, I read the google reviews, they have a 5 star rating and over 460 REVIEWS! Wow!

Good service friendly staff don't try to rob you or add pressure to do other work. They performed…read moreoil changes, front end work and annual inspections for me.

Very disappointed with the charge for less than 5 minutes labor to replace a left tag light bulb In…read moremy car; which's labor $30, the light bulb $5.08.