Great customer service! Was able to get tires to shop next day and mount them. Lower price that was…read morequoted by other shop. Will definitely get more tires from them!

Love this place. Spoken with John when I come in, always a pleasure to deal with and very generous…read morewith his time and good advice. Helping me out with tires, brakes, and alignment on an old Mercedes. He's a car guy and I appreciate that. The shop is a good place to hang out if you need to wait for your car. They don't do state inspection but that's not a problem for me. Big recommendation.

Third or fourth time at this location and it has not been a good experience today! Took 15 minutes…read morejust to check in as they go thru a whole process of try ing to sell you tires, even with a 2025 vehicle that has 16k on it! The people were all pleasant but still waiting for a plug in 1 flat tire and it's been almost an hour and a half! And that was with an appointment. Have seen people come in after and that are already gone that bought new tires!

Great experience every time I bring my SUV here! Amazing customer service! I make an appointment…read moreand even if I arrive early they always try to get me in sooner!

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

After, voicing my complaint, Customer Service contacted me. They got in contact with the store…read moremanager, who then called me. The situation was taken care of and I am satisfied with the outcome.

You already know they the best for anything tire/wheel related lol…read more Nothing much to say

I can't recommend these guys enough. They're great. Do really good work on your car. They're really…read morefast & don't overcharge you for things you don't need. They are probably the nicest people you ever made when it comes to dealing with your car. I suggest them to everybody I know. I've been using it for over 20 years. Probably some of my favorite mechanics ever.

Pulling our 19' 2017 new-to-us camper, we drove from southern Indiana to northern Michigan, and…read morethen down for a few days at Colonial Williamsburg VA. My husband thought one of the camper tires looked worn, so we drove over to Richmond to find tires. We absolutely lucked into Mincz Tires on the recommendation of another tire place that didn't have what we needed. We got to Mincz about 10am and were done by 11:15am. The owner, Ken, is very knowledgeable and explained the various options. He said most people just want the cheapest tires. We went ahead with the high quality tires he recommended - Maxis brand - which he said were twice as heavy as the cheap ones. He called and had them delivered in about 15 minutes. They put them on the trailer as it sat in front of the shop, still connected to the truck. The cost for the two tires and labor was $311. At no time did we feel pressured, just a lot of information from a very interesting guy. When they were finished, he said that the inside of the other tire, which looked better on the outside, was actually splitting on the inside and would have blown soon. So, we saved the cost of roadside service, plus met a nice person. We feel lucky to have found this family-owned business!

Magnificent Mohamed and the team at Black Optix . They did a great job on my 2024 Toyota Prius . I…read moredropped my car off at 1 and it was ready a few hours later. Mohamed answered all the questions and concerns I had about which package to get. He was super responsive and helped make this process really easy . I will tell everyone I know about the customer service , quality of work and overall price.

Black Optix Tint did a phenomenal job on tinting my SUV. They were personable and very…read moreaccommodating. I recommend the Brook Rd. location to anyone who wants an excellent tint job.

honest and competent. They do what they say needs to be done and advise when work is needless.read more

I have always treated my vehicles as an investment, trying to get as much use from the vehicle as…read morepossible. So you can imagine I am particular about the people who work on my vehicle. Mike took great care of my vehicle. He told me exactly what he was going to do and didn't hit me with any 'surprise' expenses or 'you really need this done'. When I dropped my vehicle off he said it would be ready for pick up at XX and it was ready when he said it would be (unlike other places that have kept me waiting) . The shop saved me money where possible without cutting the quality of work put into my vehicle. Mike is a great representation of what customer service should be. And it is great to find a place to that does quality work at a fair price.

Great prices! They also have financing available. The lobby is clean and comfortable.read more

Came in 20 minutes before they closed on a Friday with not just one but TWO flat tires, and not…read moreonly did they help me without any questions but I got the most affordable service you can find in RVA. They do tires and small stuff like oil changes and breaks but not anything engine related. Next door is an auto shop if you need anything but Barbara in the office helped me track down a place to get an alignment (since the machine was down) as soon as possible since I was trying to leave town the next morning. They were all very helpful and couldn't have asked for better service.