This place provides excellent service. The waiting area is clean and inviting. Everyone, from the time you enter the doors to the time you get your finished car, is professional and friendly and communicates thoroughly and clearly. They even offer a couple of free loaner cars available for you to avoid interruptions in transportation while your vehicle is serviced. This is one place you won't dread going to. Finally, I mechanic shop that I don't dread having to wait at. They return the car in clean condition, and you don't have to worry about them getting cigarette smell or other off doors or filth in your vehicle, which I very much appreciate. They are honest, and there are no surprises. What they say is what they do, and they make sure to explain things in simple terms so that you have no doubts about what was done or what is recommended and when. read more

Consistently friendly and excellent service, better prices than the dealer for tires and installation.

Went here a while. Service was good, seemed alright at first. However, after having a repair done, I went back multiple times saying there was something wrong and the car wasn't behaving correctly. They assured me there was no problem, but they didn't even lift the hood. Well, my car broke down because the repaired part quite literally fell off. I took it to a different garage, where they confirmed that the bolts weren't seated correctly and showed me where they had simply sheered off over time due to strain. Wound up costing me almost 2k to fix all the damage. Everyone makes mistakes, but I came in multiple times saying there was a problem, and they didn't do their due diligence inspecting it. Fortunately I was only doing about 15 in a residential area when I broke down, but it's scary to think I could have been on the highway when it happened. read more

Quick service, great communication! I was having an issue with my headlights, and then some, not working and they diagnosed the issue and had me back to night driving in no time. The value for my money?! Very good. read more

Poor Communication! I wish it had been communicated that it is $190 an hour just to look at a car. Then for it not to even be fixed is ALOT!

Don't go here, They like to upcharge on anyone who isn't a white man, they constantly joke about racism in the workplace about active customers when they are shopping there!!!, if you want a genuine mechanic meant to fix your car and nothing more I wouldn't recommend this place, horrible environment. they charged a woman $120 to check the TPMS sensor, but have not even charged anything before when a man came in with the same issue. don't trust them!!! read more

Our family has been bringing our vehicles to Cloverleaf Tire & Auto for about 20 years. The customer service is phenomenal and Mike and his team provide extremely high quality service at a reasonable cost. This feels like one of the few places left in town where the staff know you by name and it feels like family. Highly recommend!! read more

My car started sputtering and cut off. I'd never had any mechanical problems up to this point. I had the car towed to this place because it was an option given to me by AAA. This was late at night so I called the next morning around 7 am. I was told that I'd get a call back after they checked it out. I waited all day and at the end of the day they call me and tell me that it was my battery. A new battery is $243, okay cool. After I agree to get the battery they text me and said the car still isn't running and they don't know why. I would have to pay $150 for a diagnostic that does not come off the price of repairs. Okay fine. They call me back again and say that was a small rodent chewed my wires and that was the reason that my car broke down. So I ended up paying a diagnostic fee along with the cost of the battery, which ended up being $400, when in actuality I could've paid a few dollars and replaced just the wires. I feel liked I was duped. They did not do their due diligence before telling me that it was my battery. read more

OK, I don't normally review places, but had to make an exception. I had used them two times previously, once for a new set of tires, which went perfectly swimmingly, fair prices, quick service, all the things you might expect, and once for a quick oil change (which was very quick, by the way, none of this jiffy lube sit forever thing). Both really good interactions, which probably deserved a good review on their own. But what really impressed me was two days ago, I was finishing up some errands at about 2pm before my delivery shift at 5pm. Go to start my car after shopping in the Kroger on Midlo turnpike, all the lights flicker but car doesn't start, indicating an electrical issue, most likely battery. After a kind and helpful fellow shopper pulled alongside and helped me jump my car to get it running, I called Sierra at the front desk and explained that I really needed to make my shift, and could I please drive right there so they could take a look? As I was afraid if I just went back to my apartment, that I'd need another jump to move the car again, and I just didn't have time. They took great care of me. Showed up a little after 2pm with my groceries, which they were kind enough to realize I was trying to keep out of the horrible heat, so they offered to let me put my eggs and other refrigerated goods in their little drink fridge in the lobby! Above and beyond. Took my car back right away, probably jumping whatever line they had going, did some checks to confirm it was just the battery, quoted me a fair price for a replacement that they had in stock which I accepted, and within an hour, maybe less, I was rolling out in plenty of time to make my shift. Fantastic sense of urgency and professionalism, friendly and genuine staff, great service, fair prices. Seriously consider giving them a try if you haven't yet. read more

I had a horrible time trying to find anywhere that would do car inspections before or after I get off work, everywhere I checked would only do them in the middle of the day for a few hours. (I work 9-4) Cloverleaf let me set up an appointment at 4:30 with no problem and I was in and out in about 30-40 minutes. It was easy and stressfree and the whole staff is so friendly! I'd recommend this place to anyone read more

The best auto repair company in the area. They've worked on my cars for over 10 years and keep them running. What's more important is they are honest. They don't fix problems you don't have, and they don't price gauge. Many times they've worked in my car and charged me very little or nothing. They take the time to explain mechanical. Thanks, Sierra, Mike, and everyone else! read more

I decided to try this place out because I recently moved to North Chesterfield. The location was a major plus for me but it got better when I walk through the door. They offered me to take their convenience vehicle while they were working on my car which was amazing. The fact that I can drop my vehicle off to be worked on and still have a vehicle to use in the meantime gave me so much peace of mind. Not to mention the cost of the repairs was very reasonable. To top it all off, their customer service was astounding! During the service they called to make sure I still wanted an oil change because I still had about 2,000 miles before I absolutely needed one. They also informed me about some preventative maintenance to make me aware of what needed to be done in the future but they didn't inform me about it in a pushy manner. I will definitely be back to give them my business! read more

Low prices!! Great customer service. They explain EXACTLY what is being done and what it will cost.

Chris and his team have been taking care of my cars for years. Always great service at a reasonable price with a smile!

It so nice to go to a shop that treats you good, truly have your satisfaction in mind and do excellent work. They replaced the right side tires on my Genesis after both going flat from a pothole on Hioak Rd. Also replaced one wheel. They balanced them perfectly and also did an alignment. Chris, the service manager, was great to work with and made sure I was happy. They provided a better than average tire warranty. They do not take checks and I don't blame them! I would not hesitate to recommend Cloverleaf Tire to anyone. read more

I stopped in because I was having a tire issue. It was a simple fix requiring one little simple tool and some air inflation. I was serviced by Mike, he did not charge me and quickly fix my car after taking a look at it. I was there for a total of less than five minutes. The service was amazing and attentive. Highly recommend using them if I have tire issues again. read more

From the front desk to all the mechanics I got a smile from everyone. I took my vehicle there yesterday for a state inspection. They were friendly and when other issues came up they were fully explained to me and there was no pressure to buy the fixes that day. I got a print out of all the needed services and the prices. I love that! I will absolutely bring my vehicle back to do the other needed services and anything else I can think of! read more

I came here to get my state inspection done. Needed new wiper blades in order to pass. The cost for the blades was so reasonable that I didn't opt to go buy them at an auto store myself to save money. Was in and out within an hour. read more

Honest mechanics and they have high standards. I have had my tire changed and got my car inspected there.

I have a Nissan Frontier that was in desperate need of new tires. The kind and knowledgeable staff had tires delivered within a couple of hours and the service was done promptly. Tires look and feel great. I will definitely be coming back for more services! read more

I paid them $350 to fix my car's window switch, which broke a week later because they couldn't figure out the problem was with the battery. Then they charged me 180 dollars to replace the battery! On top of that, they scratched up the buttons on my keys. 0/10 never coming back. read more

I have only had good experiences at Cloverleaf Tire & Auto. I first found them because of their AAA accreditation, and it is certainly well-deserved. I know that I can trust the mechanics to let me know what needs to be done now, what can wait, and what I might even be able to do myself! They are truly invested in helping you keep your car running smoothly and safely for as long as possible. They are also reasonably-priced and do a great job no matter the scope of the job. I would recommend Cloverleaf Tire & Auto to anyone looking for a reliable, honest, and high-quality shop in the Richmond metro area. read more

I took three cars here for 7-8 years, and while I thought the prices were high, I also thought I was treated honestly. That was until last summer when I asked for an A/C diagnostic to find out why my A/C wasn't working. After waiting a while, the front-desk man told me it could be this or it could be that and they would start with such-and-such repair for 400-and-some-odd dollars plus the $90 Cloverleaf charges for an A/C diagnostic. I told him they hadn't really diagnosed anything and I was reluctant to pay them almost $100 basically for a guess so I certainly wouldn't be paying them over $400 for a repair that might not even fix the problem! I will never go back to Cloverleaf. read more

I recently moved to Richmond and was on the search for a trustworthy mechanic that would be upfront and honest. I found exactly that at Cloverleaf Tire & Auto. Chris and his team have helped me many times since moving to the area with helpful recommendations and reasonable prices. I would highly recommend Cloverleaf to anyone looking for a good mechanic. They truly help to get your car running safely on the road. read more

What a wonderful place and staff! I was in awe of their professionalism, knowledge, and kindness. I will recommend Cloverleaf Tire & Auto to everyone. Thanks for your help! read more