Perfectly fine cup of coffee. Will I ever pay $13 for another cup? No. They add a 5% charge in ADDITION to the tip. The staff have no desire to be there, they worse mumbled are barely coherent. Chances are it's not a place they are happy to work at. Classic airport ambiance. read more

Jones Coffee Roasters - Belgium - Coffee Roasteries Near Me - Burbank, California

Holy airport PRICES! I thought I'd buy from a smaller place, ya know, not a huge corp like Starbucks. The sandwiches were $20, so I thought I'd get the HOT breakfast burrito for $17 instead. Okay but I didn't realize notar was I told the extra charges. Oof!. I still spent $23 on one item and they still ask for a tip?! Yeah no baby girl, not happening. "Other" for no tip on the screen. The burrito was HOT, which is great for those of us who don't like our food to get cold right away, but if your child wants some give it a minute to cool down. I didn't love the taste, it was very meh. They had pink boxes of pastry next to the cashier and flies were migrating into it, definitely should shut those boxes closed. Overall not my best experience. read more

Jones Coffee Roasters - Coffee Roasteries Near Me - Burbank, California

I made the mistake of ordering a flat white, which they have labeled under cortado. That should've been my first warning, because they are not the same thing! Then the barista asked me what size, even though they have only one size. And then when it was time for them to make it i saw them flipping through a manual to try to figure out what the recipe is. lol. I should've just stuck with an iced coffee or latte because what they gave me (pictured below) is not a flat white. A flat white should have micro foam. This is the foam of a cappuccino. Sigh read more

Jones Coffee Roasters - Menu with prices - Coffee Roasteries Near Me - Burbank, California

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$7 undrinkable coffee. I can handle the paste left at the end of the pot at work. Was hoping for maybe one step above that since they purport to be actual coffee roasters. This really really sucks. You know you are going to be anally raped for the cost of a basic coffee at the airport. $7 is high even by those standards since this was just from a pot I served and did all by myself. They dont have a trash can near the cart and the guy was annoyed I asked about a trash can. I guess they expect a tip for this "service". The coffee was a fine combination of tasteless, no richness, but a resounding bitterness that portends of stomach agony down the line. Dumped that piece of shit right into the trashcan. What a waste! Negative stars. read more

Just awful coffee. They use one of those LCD coffee machines that you see in offices and car dealerships that makes the most mediocre coffee, except they charge you a hefty price for it! Jones used to be a gem in Pasadena but it seems they're little better than the big chains now... worse actually, since the chains have rewards at least. My latte tasted like water that an old coffee bean had bathed in the previous night. Just awful. read more

Should offer airline miles for basic coffee rewards at these prices! The win again but at what cost? Wild a tiny airport espresso bar pumps up the prices compared to the rostery near double! My buddy and I still were run over with the cravings for smooth chai, an epic raspberry mocha, and I'm betting each international silly twelve dollar brew is fine as well which the home restaurant didn't have. read more

Jones Coffee Roasters - Bar - Coffee Roasteries Near Me - Burbank, California

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Quick service on a Monday morning! Jones Coffee Roasters is located in Terminal B of the Burbank airport, and it's the only place to grab a fresh coffee or drink in the morning. While the seating area around are the airport seats, the coffee place itself is located on the side of one of the gates. I got their chai latte with oat milk, and I enjoyed the strong chai taste with it not being too sweet! Also an okay airport price; it was a good experience! read more

Jones Coffee Roasters - Chai Latte with Oat Milk - Coffee Roasteries Near Me - Burbank, California

When the lines get so long at Starbucks, this is a nice alternative to get your coffee. Their latte was great and I also got to try their delicious breakfast burrito with bacon. The service was fast and efficient as well read more

Jones Coffee Roasters - Coffee Roasteries Near Me - Burbank, California

I hit other on the credit card machine and it automatically charged a 20% tip and closed without my authorization. They are running a scam for sure. read more

Actually the worst matcha I've ever had and I wish I was kidding. Straight milk for $9 read more

Jones Coffee Roasters - Matcha latte - Coffee Roasteries Near Me - Burbank, California

Cute place. Let's be real, coffee seems to be made by a machine. Muffins appear to be stored overnight in the refrigerator? Expensive for what it is, but it's an airport. read more

This location is in an airport, and as expected, it's EXPENSIVE. I paid $10 for a maybe 10oz coffee that wasn't particularly flavorful. The staff were nice, though with the crowd it would help if they gave numbers or names for the cups rather than just calling out the type of coffee. Please label the baked goods. It's very hard to order a pastry if there's no name or flavor! It's located near the United Gates, so it's very crowded with extremely limited seating. As far as I could tell, this is the only coffee shop in the area or at least the one that opens the earliest. read more

This location is by gate B1 & 2. Like most airports, it's pricey. I got the almond croissant. It was fairly good and filling. Staff were good. Essentially, if you need caffeine and a snack then this place will do. read more

Jones Coffee Roasters - Almond croissant - Coffee Roasteries Near Me - Burbank, California

Burbank airport is small, and if you're avoiding Starbucks nowadays then this is a great option! The ambiance is clean and the service was fast and efficient. Not crazy overpriced either considering airport prices. The matcha latte was good but tasted a little heavier on the milk instead of the actual matcha. Not bad, but definitely could have had a little better flavor instead of the amount of dairy. The croissant was HUGE and probably the best of the two. Flakey and not too sweet by normal standards. I would recommend this if reaching for a pastry here. read more

If you are not willing to pay close to $10 for a drink then I don't suggest this place. I had an early flight and was craving a good matcha latte. This was the only place open super early that served matcha lattes. I knew I wouldn't get the best quality matcha at the airport but I gave this place a try and it wasn't too bad. It did taste like matcha but it did not have a potent matcha flavor like other coffee shops that specialize in matcha lattes have. Overall, if you're craving a matcha latte at the Burbank Airport, I recommend coming here... if you are willing to pay for an expensive drink! I honestly believe it's better than Starbucks Matcha Lattes. They have non dairy substitutions like oat milk and almond milk. They also ask if you want to add any sweetener. HOWEVER this matcha latte was very pricey (i am guessing due to it being located at the airport. My total was $9.74. They have a sustainability fee and tax. Without those, my total was $7.50 and $1.00 extra for adding sweetener. Normal Matcha Places have a price range from $5-$7. So, I give it 1 Star for Price and 4 Stars for Taste read more

Jones Coffee Roasters - Iced Matcha Latte with Almond Milk (added vanilla syrup) - Coffee Roasteries Near Me - Burbank, California

I bought a premade burrito from the location at the airport around 11am. For whatever reason it tasted very old. For those prices, I would think it would be fresher. read more

I was at the Burbank airport and searching for a pick me up. I bought a match here and it was good. Not amazing but good! Great customer service. It's in an airport so it can be hectic but it was chill. People working the shop were nice. read more

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Who knew airport coffee could actually pass the taste check? Drinks are standard Small - 2 shots espresso Medium - 3 shots Large - 4 shots I got an iced lavender latte and it was on point with flavor and mix. My partner got the maple latte and he thoroughly enjoyed it. read more

Jones Coffee Roasters - Small iced lavender latte - Coffee Roasteries Near Me - Burbank, California

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Check your receipt. This is the second time in this airport I've been over charged by $1.25. When I point this out I've gotten two different excuses. And neither server would refund the difference. Coffee is good but deception isn't. Place is clean but their business practices aren't. Starbucks is at Gate 4. read more

Pricing is legit egregious. $8 for a double espresso is robbery, and it's really only a single shot they pulling. Also, they're using an auto machine. I generally prefer supporting local, but I guess I'll support Starbucks ‍ read more

I'm a die hard Starbucks drinker but today Jones Coffee Roasters was my only choice. I did not have high hopes as it's an airport coffee shop, however from the get I had a fantastic experience. There was one female and two males working. I was greeted promptly and with smiles and then we got to laughing about one of the men saying "that matcha looks fire" about a drink he just made. Everyone in the lobby was laughing and it was just a great experience to be having that much fun at 11am in an airport coffee shop. I ordered a caramel latte and it was delicious and worth the $8 it cost me. read more

Jones Coffee Roasters - Coffee Roasteries Near Me - Burbank, California

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Horrible coffee. Worst coffee I have ever had. Walk 20 septs forward to Starbucks. You won't be disappointed

Bought a mocha, Tastes 50% mocha 50% hot water And a hefty 10$ for hot water. Ambience is fine so is service read more

There should be more than one employee at a busy airport located on a Monday morning. They just have one person handling orders, the cash register and making the orders. read more

Jones coffee at the Burbank Hollywood airport is a great place for a fast coffee as you wait for your flight. I was there on a busy Thursday, and was pleasantly surprised that a short line moved quickly. I was able to get my coffee immediately. I ordered a large straight coffee. No cream, no sugar, and no added flavors. Very pleased with the fresh taste and inviting aroma. I missed my morning coffee at home, and this was just what I needed before a long flight. Small seating area. The staff was very nice and helpful. Great location in the terminal with easy access to every gate. read more

Middling espresso, a bit tart for me. $8 for a double!!! Kind of outrageous even for an airport. 3 stars quality, 0 for value. Will not return. read more

Vania's customer Service was phenomenally fantastic. She never made me feel rushed while she was taking my order to an excellent job with helping me make a choice in my pastries. She always kept an extremely warm, friendly organically kind smile on her face and everything for her was just across the board five stops. Customer Service was equal to that of the Bellagio hotel in Las Vegas five star excellent!! The barista who made my drink (Alexander ) did a perfect job with my drink. I'm very picky on my espresso drinks and he did a flawless job!! In regard to the establishment and those two people across the board, five stars and the place is immaculately clean and organized, so whomever hired these two excellent choices !!! read more

Jones Coffee Roasters - Almond croissant and an amazing tasting espresso drink that I don't remember what the name of it was.. - Coffee Roasteries Near Me - Burbank, California

Pleasantly surprised how good the latte was. Normally I go for The Coffee Bean lattes, and I would say the oat milk latte here was comparable! The espresso flavor was smooth and paired nicely with the milk. read more

Lovely layout for a coffee location within the Burbank airport. The service was very friendly and made a great cortado for a pick me up before my flight. From order to beverage in hand, I barely waited over five minutes. This is a must visit in my opinion when flying out of Burbank to put a pep in your step. read more

Jones Coffee Roasters - Cortado + raw sugar for crunch. Yum! - Coffee Roasteries Near Me - Burbank, California

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This location is in a little alcove towards the end of terminal A inside Burbank airport - it's a small shop but they have a decent selection of coffees and teas - hot or iced. They even have nitro cold brews and lavender lattes!! So of course I had to get my fave lavender latte lol. I got a small which was plenty for me. Their lavender lattes have a lovely amount of lavender flavor balanced with a nice coffee flavor and is decadently creamy! I loved it! They have a cooler with a selection of sandwiches, wraps, fruit cups, nuts, yogurt cups, waters and other drink items. They also have a large selection of Kind Bars. The staff were super friendly and helpful. They were even happy to give me a large cup of ice for my bottled water. Prices are decent considering it's inside the airport - about what I'd expect to see at an off-airport location. read more

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Major price gouging. A 12 oz London Fog Latte... $12 and change (incl tax). For comparison, the range on the street (SB, local indies) -- $5 to $7 for the same beverage. read more

Flavorful cup of joe without the burnt flavor of the overly franchised coffee companies, delicious! read more

Jones Coffee Roasters - Flavorful black coffee that's not burnt by over franchise coffee makers. Def reccmnd - Coffee Roasteries Near Me - Burbank, California

Cute airport coffee spot :) There was only 1 person working and it was super busy so I really appreciated how fast, friendly, and attentive she was. I got an iced espresso with a splash of almond milk. They have honey, sugar, and creamer available to grab as well as water, healthy snacks, fruit, sandwiches, and wraps. Good spot to stop at before heading off for a flight! read more

Jones Coffee Roasters - Coffee Roasteries Near Me - Burbank, California

If you need coffee and you're at the airport then yes it's ok. The staff member helping me seemed annoyed in the beginning but I came back at her with kindness and she warmed up. It must not be easy working in an airport but it wasn't busy... I was the only one ordering. The coffee tasted pretty good but the cup wasn't even near full. Oh the drama! read more

Jones Coffee Roasters - Cup not filled :/ - Coffee Roasteries Near Me - Burbank, California

Got to the airport super early and decided to get to a maple spice latte. It's tasty, prices are a little high cuz - airport Also needed a water bottle forgot one from home - I wish there were prices on items in case - I picked an Iceland water and it was over 5 bucks - there was also Aquafina but it's not my fav but if there was a huge price difference I would have sucked it up but didn't want to be the person asking how much is this? How much is that? Employees were very friendly but what the heck is the sustainability fee? Also disliked the screen that asks for tip doesn't have zero - you have to go to a different screen read more

Iced chai latte was yummy and make quickly. Not badly priced for the airport. Quick and friendly staff. read more

Jones Coffee Roasters - a hand holding a cup of coffee - Coffee Roasteries Near Me - Burbank, California

It's airport coffee. My lavender latte didn't amaze me, but the worker there def made my experience. I wish I got their name, as they were so kind and polite! They were really into stones, as they complimented my cousin's stone necklace. Whoever you are, I hope you're having a great day! read more

Jones Coffee Roasters - Coffee Roasteries Near Me - Burbank, California

My hot Matcha Latte with Almond Milk was surprisingly good and just right in terms of sweetness and temperature. It was $5.5 for a Medium and $5.9 for a Large. Prices are trending with being slightly higher, if not same as, LA in general. My friend's Americano was too bitter since it was more concentrated today but I don't mind at all. Chocolate muffin was ok per my friend. Overall, good service and fair options. The Lavender Latte looked good -- I'll have to try it next time. read more

Jones Coffee Roasters - Banana Nut Muffin - Coffee Roasteries Near Me - Burbank, California

I got the last gate at the airport and I passed by Jones Coffee Roasters. I thought an iced latte would be great. It was the only place that's open early in the morning. I appreciate how all the food and drinks are fully stock. Employees are friendly. Unfortunately they only accepted cash. Here's what I got: Hot americano Iced latte Hot coffee Asian chicken salad In average drinks are about $4-$5 each. Salad was around $16. The store was clean and I received my order quickly. I would stop by again if I carry cash with me. Not sure if the machine was broken. read more

Jones Coffee Roasters - Iced latte and Chinese chicken salad - Coffee Roasteries Near Me - Burbank, California

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Weakest worst chai ever totally tasteless and weak. Second try still terrible , why did I try again