When Choosing the right bike shop,you should be looking for direct customer attention,reasonable…read moreprices,quality of product and many more things. With Quad Cycles,you get everything you deserve and nothing false about that! I'll never need to visit another bike shop! thanks to Rustem and Rodell

When I went inside, he just told me to leave he didn't fix my bike and then when he did, he…read morecharged me $200 for $30 breaks and he was like mad at me for no parent reason

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

Unfortunately, I have had too many negative experiences with Cycle Loft after nearly every…read moreinteraction... After seeing that CycleLoft was highlighted as a "Gold" dealer by Brompton. I brought my Brompton Electric in for service after Brompton recommended warranty repair and Cycle Loft refused to do the work (under warranty) that Brompton had recommended on my 1 month old bicycle claiming that "Brompton doesn't know what they are talking about..." I had an equally disappointing interaction with a salesmen recently after I inquiring about purchasing another bicycle. I ended up buying my new bicycle online since I have had such a poor experience with the best "Gold" experience that brick and mortar has to offer Brompton Electric enthusiasts in the Burlington area.

They are a great place to have Brompton service. They fixed what the Foxboro Bike Shop screwed up…read more Foxboro Bike never put the front axle back on after replacing the tire and the wheel fell off. I am grateful to be alive. The Cycle Loft is the best place to go for service, the bike mechanics are excellent. The salesman was very friendly too and did an amazing job .

We LOVE Gary Wood and the folks at Belmont Wheelworks. We met when my son (who has Cerebral Palsy…read morefrom a stroke in utero) was in his first bike race-- Gary helped us adjust our bike before the race. My son bit the bug on bicycling and when he was ready for a new bike, Gary helped us find the perfect bike, making some accessibility modifications like switching the brake sides to favor my son's stronger side, etc. I got my Stumpjumper here 20 years ago and Belmont Wheelworks keeps on delivering because of the people!

Horrible customer service. I went in to buy a bike after not having one for over a decade. We had…read morejust had a very positive experience next door at the kids shop, and we were hoping to have a fun family day getting new bikes. Unfortunately, the man attempting to help me was rude, mean, and extremely unhelpful. I'm sorry I'm not a bike aficionado, that is literally why I was asking for help. Needless to say, we left without giving them service. Such a disappointment for the whole family.

don't see eye to eye with all of the employees, but they do good work and they care about the craft.read more

I was a bicycle commuter for many years, 28 miles round trip. This is very hard on a bike and…read moreevery few months I would have something break. I would stop by the shop in Sommerville and they always would fix it while I waited at least well enough to get me home.

I can't say enough good things about this Bike Shop and Hunter…read more I'm from out of state and had an issue with my Aventon E bike. I called and gave my problem and Hunter advised to bring it in to see what the issue was. He got right on it and diagnosed the problem. He couldn't solve my issue as it needs a new battery and he had none in stock. I thanked him and asked what I owed him and he said nothing because I couldn't help you get back on your bike. This is a very well stocked bike shop with so many options for bike brands. Great service department and good location on the bike trail. Great old school service. Thank you

just purchased a E Bike. the experience from start to finish was excellent and enjoyable. Staff is…read morevery knowledgeable and experienced, as well as friendly. I did much research to choose a bike and settled with the Aventon Aventure 2. I wish I could remember all of the staff names but I do remember a few hunter, Luke, Ian, jack. All Excellent !!

There's a lot of old negative reviews, so I'm feeling the need to add my 2 cents. The team here…read moreworks so hard to help you find the right bike for your kiddo. They size them and have a test lot out back to ensure comfort and fit for their needs. Their pricing is probably higher or on par with other spots, but it's the price you pay for the level of focused customer service. With that said, a few notes to be aware of: - they do not carry Trek (space limitations) - it will take time. I figured we'd be in and out, but it's a smaller space so it takes a bit of patience to maneuver within - budget an hour or so if you have a confident rider and know what you want, more if tentative - the folks all seemed like they were working their darnedest to keep everyone happy and taken care of - you don't get that every where nowadays. There were 2-3 families each time we dropped by, so it's a hidden local gem. Help keep our communities local and visit spots like this instead of the big box retailers.

At Wheelworks you never know what you are going to get…read more I have had the best, friendliest, most knowledgeable people help me with purchases, fittings, and service. But they completely messed up shipping my bike to California for a long distance trip (I gave specific directions for the date it needed to arrive - they let my bike sit in the shop for three days and then shipped it the slowest possible way - it did NOT ARRIVE IN TIME FOR MY TRIP!!) They took NO responsibility for any of this. Sometimes they act as if you count for nothing if you are not a "serious" cyclist. I've been ignored, demeaned, talked down to, walked away from. You never know what you are going to get!

Shawn at SMC Cycles is amazing…read more Shawn repaired four different bikes with four different problems and did an outstanding job. He was able to quickly diagnose each bike's problem and miraculously fix all of our bikes. Since Shawn was able to repair all of the bikes, no new bikes needed to be purchased and this saved us $$$$. This is the first time we used Shawn and his mobile bike repair service and we will never go to a retail bike store for bike repairs again. Putting four bikes in a car would have been a huge hassle; requiring multiple trips to the bike store. Shawn did all of the repairs right on our driveway and the entire "experience" was flawless and much, much better than going to the bike store. All of our bikes ride great now and we highly recommend Shawn at SMC Cycles. Thank you, Shawn.

I have an old (30 years!) Bianchi mountain bike that has sentimental value. I live by the beach, so…read moreit completely rusted out and was unusable. I had paid hundreds in the past for a tune-up and new tires. Shawn replaced the handlebars, chain and all the shifting mechanisms and restored it back to rideable condition! He responded immediately to my inquiry and communicated regularly, sending me cost estimates along the way, which were a fraction of what I would've paid at the previous shop I used in Boston. Shawn will definitely get my business from now on!

This bike shop and family owner Steve and son Charlie are amazing - 4 fat tire beast bikes out the…read moredoor for 3 days stored them every night and charged them ready for pick up - THE ONLY WAY TO SEE BOSTON I PROMISE YOU WAS AN ABSOLUTE BLAST - Steve and Charlie thank you so much took care of entire family with class appreciate your kindness and TIRELESS efforts - CHEERS

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!