This is an amazing bike shop. The service from check in to check out is superlative. I bought a…read morevery beat up mountain bike that had not been taken care of, maybe ever. They were totally non judgmental. Offered some ideas to fix the bike. Sent me a written estimate and within a week it was better than new. This is my now go-to bike shop. Smart, generous with their time and the prices are more than fair. I highly recommend this shop.

What an amazing bike shop. This place was teaming with activity. So very many bikes and options to…read moredrool over. We were helped by the owner Brian and a member of his staff named Patrick. Both were super helpful with answering all our questions about sizes and brands and options that best fit my friend's budget. We ended up chatting and having a great time while moving forward with their purchase. Top notch!!!

Excellent place for a full tune up -- I've taken several bikes here over the years, including older…read moreones which had some tricky mechanical issues. Bike Boom is thorough and has a great process to assess potential work and give estimates, and then does the work promptly. Love to support this shop.

My boyfriend and I stopped in here on a whim to look at bike seats. My rear was very much in need…read moreof an upgraded seat, and after trying a couple places we landed here. This store is small, but has all the essentials a biker would be looking for. They had several different bike seat options for me to choose from. We also looked at bike racks, and the gentleman helping me was very patient and helpful, showing me all the differences in sizes and features. When I finally made up my mind on which seat to get, he quickly installed it for me and I was able to write off on my new cushiony seat! We also purchased a patch repair kit to keep with my bike. As we were leaving, someone else came in the store that was a regular and commented on how great the service was. This might become my new go to bike shop!

I absolutely love city cycle! I have bought two bikes here, a Fuji for my daughter and a trek for…read moremyself! Best bikes I've ever owned! The service is personal and amazing and they both times went the extra mile. Way more in the way of service than you'll ever get from a box store.

This bike shop is awesome! I went in here after purchasing a bike; I needed a car mount. I am brand…read morenew to biking so I figured that going to the experts would be a wise move. I asked one of the employees if he could assist me with mounting the bike rack to my car and he said it would be no problem, even despite it raining outside! I found the people working at the store to be very helpful and friendly. I would definitely recommend checking this place out for all of your biking needs!

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Came in today to get a couple of boards waxed and skis waxed. Was greeted right away and our boards…read more/ skis were completed quick even though the place was busy! Great customer service and value here related to services! They also educated us on storage due to some rust development! 100% would and will return for future business! If you are in the area and need services or new outdoors equipment this is your place!

Loved this place so much- I got my bike in October 2020 when supply was low but I found the perfect…read morebike for me! Then when I was having problems with my loose wheel, I brought it in a week ago and they came outside and fixed it right up in 5 minutes, no charge! They are so helpful and kind here, 10/10 recommend.

I have a gates carbon belt drive that is now creakier than before. The service was fast, but messy…read more The mechanic damaged my bike components. When I arrived, the two mechanics there were also arguing about how the shop should be managed. Not a good look. I liked living near this shop when it was in East Cambridge. I stopped in a few times to borrow a bike pump. But, after this awful experience, I am not returning any time soon. Try a different place first!

Marc and Chris allowed me to jump the lengthy waiting queue in order to make a critical repair…read more(entire new front rim) over Labor Day weekend on my 1987 Raleigh Technium.... just to accommodate my next-day departure for Nantucket. Everything these guys touch on a bicycle is professional and first-rate.

Great store. Got our grandson a rockhopper bike for his birthday and the staff was great, answered…read moreour questions etc and will come back next spring to get our grand daughter one also. Len P. Marblehead

When Choosing the right bike shop,you should be looking for direct customer attention,reasonable…read moreprices,quality of product and many more things. With Quad Cycles,you get everything you deserve and nothing false about that! I'll never need to visit another bike shop! thanks to Rustem and Rodell

When I went inside, he just told me to leave he didn't fix my bike and then when he did, he…read morecharged me $200 for $30 breaks and he was like mad at me for no parent reason

These guys were awesone. Had transported a bike from 10 hours away and so things got jostled and…read morefront brake was rubbing. They did a quick adjustment and it was all good. Highly recommend. Thanks so much for great service!

Do not trust this bike shop with your bike - especially with nice bikes. I took my bike in for…read morecassette cleaning and to install new disc breaks. Upon picking up my bike a piece of my bike (an axle key, branded with my bike brand) was missing. Additionally, they didn't fully clean the cassette and chain and I spent another hour of my time finishing their terrible work. The shop not only had incredibly rude customer service (including hanging up on me) and did not propose a resolution. Do not take your business here. It's a shame that I tried to support a local business and had this terrible of an experience.

It's been more than a decade since my first wonderful experience at this fantastic bike store, and…read moreonce again it did not disappoint! From the easy to use website with up to date information, to the person answering the phones who knew exactly what was in stock and had the bike I was interested in locked up outside ready for me to ride, it was an absolute pleasure to buy a new bike with zero snags. The selection in this store is much bigger than it might first appear- they're known for cargo bikes and an increasingly large supply of electric cargos, but they have kid's balance bikes and the lovely step through commuter bike in the pic, too. Their website is very easy to search for what you want in advance. You can also get all the things you need to put your new bike in use from racks, bags, baskets, bells, gear, and safety supplies. It was fast and easy to select high quality items and they attached it all so my bike was done and ready to take home that day. Another huge advantage over the first time I bought a perfect bike- bike lanes! You can try your new bike in a safe bike lane before cutting back to the store on a side street then a less well traveled road. Gives you a little descent, little bumpiness, and a little ascent so you can get a real feel for the bike. I love that there's no pressure, just a plan to help you find what works best for you. So happy with my purchase!

I took my commuter bike in for major maintenance about one year ago…read more in retrospect I am not pleased with the parts that were chosen, how they were installed, and how the results relate to the description that was given to me. folks were friendly, the place is super cute and trendy, but in the end neither cheap nor reliable

don't see eye to eye with all of the employees, but they do good work and they care about the craft.read more

I was a bicycle commuter for many years, 28 miles round trip. This is very hard on a bike and…read moreevery few months I would have something break. I would stop by the shop in Sommerville and they always would fix it while I waited at least well enough to get me home.