Was in the market recently for a Yakima part that happened to be discontinued, and had a very short…read moreperiod of time to find one before leaving for a few days. Evan found the part for me after calling his colleagues in East Providence and asked them to hold it for me. The part was waiting for me when I walked into the RI store the following day. Appreciate Evan's effort, his attention to detail, and their communication. Great job all around. Highly recommend both stores....awesome staffs and great teamwork!!

They were my go to supplier for bike parts, however, they are in decline. The display no longer has…read morethe pegboard of various small items like chain links, chains various hardware, tubes. you have to ask then it is iffy. They are mostly into selling bikes. Seen better days. I now have to go to ordering parts online.

We went in last week and Doug was absolutely amazing. He not only helped us pick out bikes, but was…read moreso knowledgeable and helpful fixing our old one. When we were having trouble fitting all of our bikes on our car bike rack, Doug came out and helped us put our bikes on the rack. He was so patient the entire time we were there. He even ran inside to get a tool to space out our rack better. He went above and beyond; we will definitely be going back to sun and ski, anytime we need bike or ski equipment thanks to Doug.

Went in this past Saturday. They had some bikes but only 2 options for shoes with very limited…read moreoptions for sizes

Wide range of products. Have something for every sport. Great option on golf clubs used and new!read more

Amazing. Went there for the second time to get ice skates for my kids, and again were floored by…read morethe selection and the service. They must have at least a thousand pairs of ice skates and can also sharpen them too. A really bustling fun place. I will be back again. Thank you!

I'd caution anyone against buying a bike here…read more I went in fully intending to leave with a mountain bike. I had narrowed it down to two models, and the sales associate (Eric) was great. He helped me find the exact bikes for my needs and offered to build my top choice so I could test it out (it was a difference size than what they had on the floor). Everything was great until the owner, Charles, came over. He totally tanked the sale. He forbid his employee from taking the bike out of the box and told me I had to drop $1,000 to buy it before I could even sit on it. Unbelievable way to do business. Charles didn't just lose a sale, he lost a local customer who was planning to bring three bikes (including an e-bike) there for service. After meeting the owner I wouldn't trust them not to rip me off. We went to Landry's instead and had a much better experience. Avoid Casa/Amped.

Just ordered my e-bike at Casa Bikes and want to do a shout out to Daisy. She was extremely helpful…read moreand knowledgeable about the e-bikes. Highly recommend this shop.

The best bike shop in the area. Very friendly and knowledgeable, they steer you towards what is a…read moregood match, not toward a bike or parts that are more than you need, or toward something they are trying to dump on someone. Most importantly, they know how to fix a mountain bike so it shifts and handles properly and try to do so in a short time frame. I highly recommend for the normal to advanced mountain biker/fitness biker. For reference, I ride a good deal and have three bikes for different purposes, but I see myself squarely in the intermediate rider range. Great place!

Had an awesome experience shopping here and would highly recommend stopping by if you like to ride…read morebikes. Upon entering I was greeted by the two staff members with a pleasant hello and the question of how can we help you today? Meanwhile both of these guys were clearly in the middle of assembling/ servicing bikes but didn't seem to mind taking a minute to help me find what I was looking for. This was huge for me as i've been to other shops in the past and have had the opposite experience. One time the staff of another local shop couldn't be bothered to look up from whatever they were doing to assist me when I was literally there to buy a bike... a nice top of the line gravel bike I wanted for a long time..that experience left me so jaded I took my business elsewhere. Long story long that was not the case with these dudes, and after helping me find the helmet and peddles I needed I learned a bunch about the owner Jake and head mechanic Ed. Both of them local to the area - their stoke and knowledge of the neighboring trail systems was wonderful and they even hooked me up w/ a shop water bottle - I've got a zillion bottles but who doesn't love free swag?? Safe to say I left shop more stoked on riding than when I walked in and fully intend to shop here again in the future. Lastly, the aesthetics were modern and major bonus points for the sick grunge station they had on!

Shawn at SMC Cycles is amazing…read more Shawn repaired four different bikes with four different problems and did an outstanding job. He was able to quickly diagnose each bike's problem and miraculously fix all of our bikes. Since Shawn was able to repair all of the bikes, no new bikes needed to be purchased and this saved us $$$$. This is the first time we used Shawn and his mobile bike repair service and we will never go to a retail bike store for bike repairs again. Putting four bikes in a car would have been a huge hassle; requiring multiple trips to the bike store. Shawn did all of the repairs right on our driveway and the entire "experience" was flawless and much, much better than going to the bike store. All of our bikes ride great now and we highly recommend Shawn at SMC Cycles. Thank you, Shawn.

I have an old (30 years!) Bianchi mountain bike that has sentimental value. I live by the beach, so…read moreit completely rusted out and was unusable. I had paid hundreds in the past for a tune-up and new tires. Shawn replaced the handlebars, chain and all the shifting mechanisms and restored it back to rideable condition! He responded immediately to my inquiry and communicated regularly, sending me cost estimates along the way, which were a fraction of what I would've paid at the previous shop I used in Boston. Shawn will definitely get my business from now on!

Would have given them 6 stars if possible. These wonderful people ROCKED! We were just two confused…read moregirls who are new to biking and the staff at Wheelworks brought their A game, honestly show stopping. We recommend everyone bringing their questions and bikes to this establishment. We WILL be back.

Used to frequent this store years ago. Then went with Hubway/Blue Bikes for a decade. Now have my…read moreown bike again. Needed a new chain, old one felt worn and loose, measurement confirmed it was. Now, I have a Shimano internally geared drivetrain. It looks they choose to install a (1/2 x) 1/8th KMC chain. This is something one can question - the situation seems to be this: multi (derailleur) gear drivetrains, like 6, 7 or 8 speed drivetrains use a 3/32th chain - single speed bikes often use a beefier 1/8th drivetrain with thicker sprockets/chainwheels. Now, Shimano uses 3/32th sprockets for their internally geared hubs. Now, one could pair a 1/8th chainwheel designed for single speed or one of those stylish BMX chainwheels to pair it, that are thicker 1/8th. If one does that, one wants to use a 1/8th chain. However, my bike, like most that was designed for internally geared Shimano hubs, uses a regular 3/32th wide chainwheel that would be compatible with derailleur geared setups as well - Shimano designed it that way, probably to make logistics simple, makes sense to me - go Shimano. Now, why it was decided to install a 1/8th chain - no idea. Reading up says one can install a 1/8th chain on a 3/32th sprocket/chainwheel setup. One can expect a little more wear over the long run on chainwheel and sprocket as it doesn't fit as well in width, maybe also slightly more "noise" (not a problem - if there is, nothing I'd notice) etc.. Ok, so maybe not optimal and I'd expect a store like this to put a "proper" chain on it - it's not that difficult, is it? I suspect money might be a reason, the KMC 1/8th chain is inexpensive, goes for 5.99 on the KMC website, whereas 3/32th chain seem a bit more expensive, maybe because they are longer as they usually come for derailleur setups. I paid the same price ($25 for chain plus approx $20 for installing it) though as a derailleur bike would have been. All of this - may that be as it is, wouldn't necessarily have been a big deal. BUT there was a problem - they didn't use the right "magic"/"missing" link to join/close the chain. I had constant trouble, the chain dropped frequently, originally maybe once a month/3-weeks. I went back to the store and reported - this didn't happen before. They blamed "maybe" the control wire or housing needed replacement causing this. I asked how would that possible have an such an effect? blahblah... 7 month later the chain broke - and it was not the chain itself, it was the missing link - and it broke as in the rivetted axle part broke out of the side piece - it was not that the link came apart at the removable/undone-able side, the link was destroyed. I went back to the store to buy another link as I figured the chain itself seems ok - if I just replace the link I should be good. So I went in and the associated said they don't carry missing links for KMC 1/8th chains. I stated but I had this done here. He responded yes, they sometimes use KMC 1/8th chain, but they don't carry the KMC (or any generic) 1/8th "missing link" joining thing. So I had to buzz off without accomplishing my goal - but I wondered - how is this possible/ They install a chain on my bike that they say they don't have the proper joining thingee for. So I walked to the next bike store (Bike Boom). I went in and asked for a KMC 1/8th missing link - and they had it. Looked completely different from the one that was on my chain. The pin length was different as well - when you take a half of the magic link I had and the double pin portion of the "missing link" and hold them together. I went back into the store and asked - are you sure this is right - this looks completely different from what I had. i had the chain in my bike basked outside the store. The associate came out with me, looked at what I had and said - you have a multi-speed (derailleur) 3/32th link on your chain - that is not the right one. The one I gave you is the right one! Turns out he was right. I installed the chain with the new link he had given me - and all the problems I had before seem to have disappeared. No chain drops anymore. No funny noises/"klonck"s. No (extreme) sensitivity of chain tension apparently related to chain drops anymore - now apparently trouble free operation. This also explains why the link failed and the way it failed and the answer of the attended of not having such a link. So they use the chain and then use a different link for different chain types that kind of initially kind of fits as in it seems to join the chain together, but then causes a lot of operational trouble and prematurely fails. The combined time I wasted with dealing with these failures like chain drops over this 7 month period is probably a day's worth - including the time I went back to the store and reported that something doesn't seem right; I now frequently have problems I didn't have before. To get a bullshit answer and would have incurred additional cost for "bogus" follow ups if I had gone for it.

10 STARS!!!! I spoke to Owen, who helped me diagnose and repair an issue on my daughter's Schwinn…read moreAdmiral, and I couldn't have asked for a better experience! I couldn't recommend this place more highly. This is everything you look for in a local bike shop - staff who are helpful, approachable, look to work with bike owners and enable them to do basic maintenance at home, while remaining available for the maintenance and repairs at the shop!!!! This is an absolutely stellar shop. Very few of these are still left, unfortunately.

I had my eye on a bike for a week or so, before deciding to go ahead and order it online on Monday…read more. Said "in stock" and available for pick up in Danvers Tuesday morning or seabrook Wednesday morning. (Danvers was closed Monday). I chose to pick up in seabrook Wednesday since we are in NH and couldn't get down to Danvers Tuesday anyway. My confirmation email said "ships from western cycle" to seabrook location. My receipt was from the Danvers location. I got a call Tuesday at 5:30pm from seabrook saying that they didn't have the bike I ordered in stock at either location. I explained what my confirmation email said and the very sympathetic employee from seabrook said he would call Danvers so see if they had put the bike aside without his knowledge. Danvers was already closed for the day so he offered to call and get back to me in the morning. 10:15 Wednesday I get a call from the owner, with a big attitude, telling me that they don't have the bike. Zero sympathy or compassion for me, the customer. He claims it was in seabrook and must have sold right before I ordered but doesn't know when. I was obviously upset, having ordered Monday and only finding out two days later that they sold me a bike they didn't have. The owner acted annoyed that he even had to call me and said "I don't know what to tell ya". He offered to cancel the order or order the bike (which would come in 7-10 business days), but we are leaving on vacation and needed a bike sooner. He said "sorry" like he was forced to, and was just overall not nice to me. I would recommend Buchika or Philbrick's for your bike needs. Philbricks went above and beyond and legit built a bike for us same day (normally a 2-4 day turn around) so we'd have it for vacation.

Nice to have shop for the serious cyclist right in downtown Andover. Friendly helpful and…read moreknowledgeable staff.

From the owner: We are a full service and sales Bicycle Shop. We carry well known brands such as Bianchi and…read moreDecarolis among others. We carry Cycling apparel and can do custom orders for your team. We also do instructional classes from basic to advanced in our unique virtual studio! Lastly we also offer core and strength training!