I love this bike store. They are not local to me but I go there whenever I am in the area. They are extremely knowledgeable and they have "fun things" in the store that I usually do not see in my local bike store (e.g. an air horn for my bike or a crash kit in case of an accident this will automatically call for assistance). I really like going in there an just chatting with them and other customers. Several months ago I was speaking with a gentleman that builds those "frankenbikes" (as I like to call them) that had to be over 10 feet high. He even asked me if I wanted to try it. That would have been fun but explaining to the emergency room doctor what happened would have been a story in and of itself. Whenever I am in Salem (a few times a year) I make sure to visit them. If you are into cycling Jerseys you have to get one from them. I have a few different ones from them and whenever I ride wearing one people are always asking me about the Witch on a Bicycle on the back of my Salem Cycle Jersey. Salem Cycle Jerseys are some of my favorite Jerseys. read more

These guys are great for all things bicycle. Their inventory is broad and they have or can order whatever you need. They are full service, and busy! While I was there people stopped by with their bikes for repairs from fixing flats to tuneups. Please note that with the resurgence of interest in biking during the pandemic plus the wave of e-bike popularity, you must book a maintenance appointment online ahead of time. They are currently booked for 3 weeks! Clearly Marblehead/Salem Cycle are experts and well-loved by their clientele. They put me on a great new e-bike with little fuss and very reasonable timeframe. I knew what I wanted and they got it assembled it, and went over all the operational details with me. Couldn't ask for more! Thanks! read more

Marblehead Cycle - My new ride, just picked up from Marblehead Cycle. - Bikes Near Me - Marblehead, Massachusetts

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I got a flat tire near Marblehead and they were able to fix it very quickly. Great to have them in the neighborhood!

I stopped into Salem Cycle on a whim. I was immediately impressed with the amount inventory of bicycles they had in stock. The clerk was extra informative and wiling to answer all my questions. He allowed me to take a few photos to go home and do research as most of the bicycles were in the $1000. and above. I did see a couple bicycles that I'll research. I was also offered a demo, they have a few bicycles available to try prior to purchasing. I give Salem Cycle a Solid 5 Stars. read more

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I brought my bike to the shop for a long overdue tune-up. I asked for the FULL service and they quickly told me that my bike didn't need it (already a feather in their cap). I booked the lower level package and suggested I probably needed a new power-train. I got called a few days later and my bike was ready. No up-charging or extra costs. It was exactly what I had expected (along with a new gear cable), including a special discount they were currently offering on service packages. Salem Cycle did my original build back 2015 and continue to take care of my precious ride. Thanks again for some amazing service. read more

Marblehead Cycle - Bikes Near Me - Marblehead, Massachusetts

I came in today with a flat tire 20 miles away from home, and the guy at the counter took it and fixed it very fast. He also showed me how to change it in the future if it happened again. The people here are very nice and very welcoming, and I would definitely come here again. read more

Dan and Frank are always helpful. Marblehead Cycle is a terrific local resource for all things bicycle.

Very personable and accommodating when we had to pick up a bike a few minutes before closing. We called ahead and they were very nice and in the store we didn't feel rushed. It was especially nice having two little kids with us who can make things a bit more difficult! read more

During our trip to New England last fall we stopped in lots of bike shops. B is a mountain biker, so he likes to check out the shops and see if there's anything interesting. Salem Cycle was a nice little shop. It's small, but has all of the basics you would need for biking. The staff was friendly and attentive. We picked up a water bottle as a keepsake, and now that the weather is warming up at home it's starting to get a lot of use. I really like their logo, which is a witch on a broom bike riding in front of a full moon. It's kind of cheesy, but I loved Salem and I loved that the town embraces the witch theme there. If you're in Salem and need something for your bike, you can likely find it at Salem Cycle. If not, I'm sure the staff could point you in the right direction. read more

I was a walk-in last Saturday morning and was greeted by one of the gentleman that work at this business with a wide grin and a warm, "How may I help you?" My initial intention was to buy a water bracket for my 21 speed and an insulated water bottle. The same fellow wheeled my bike to the back room to put the bracket on, and I continued to look around the store. I noticed how much it had changed since I had bought my bike some years before. There were so many new cool gadgets to examine. I ended up buying a handlebar bell, a new seat, new pedals and a rearview mirror, as well as a phone holder. I couldn't be more pleased with everything! The same fellow kept wheeling the bike back to add all my extra bits and pieces. It was a great start to my weekend. I wish all neighborhood stores were as welcoming and helpful! read more

Personal attention, focused. knowledgable, charming, smiles, offered a return if not correct product. Transaction was perfect... Well worth the traffic hassle. Real professionals in a specialized industry.. read more

My favorite local bike shop. Brought in a BMX wheel with a bad hub and cone and within 30 minutes Connor was able to source parts off another new in-stock axle to get it up and running for me. Always friendly service there and an increasing selection of BMX parts now that you can purchase Odyssey and Shadow Conspiracy parts. They're also carrying more of those big-wheel BMX Cruisers like the SE Bikes PK Ripper/Big Ripper series. read more

Excellent service from very knowledgeable cycling specialists like Frank. Very friendly shop. Dan the owner is a stand up guy.

Super bike shop with excellent selection of bikes and accessories. Knowledgeable staff ready to make repairs

So its been a bunch of years since my first review and over this time we became regulars at this shop, buying and upgrading bikes for pretty much the entire family. Chris and the guys are very knowledgeable and I do feel they have customers best interest in mind when recommending an option or an upgrade. It is also an awesome place to hangout, everybody is super friendly. I've been to a great many bike shops both in Massachusetts and Florida and this one is the best of the bunch, no doubt about it. I really wish they would expand the business though, the space seems a bit cramped and dated read more

Marblehead Cycle - 2012 Specialized Dolce purchased at the shop - Bikes Near Me - Marblehead, Massachusetts

Truly epic team and the very embodiment of service oriented. The team listens, identities solutions and provides trusted counsel. I wouldn't be half the cyclist I am were it not for them. read more

On a crazy Sunday with non-stop flat tires, etc, the staff took the time to listen to my particular issue. We agreed that coming in during the week would be better, AND everyone was nice about it! read more

To someone just getting back into bike riding after 25+ years, some bike shops can be intimidating. Not this one! Truly appreciate the super friendly staff, who clearly know their stuff and also were kind enough to let me peruse the inventory (which was much more robust than other local places) and answer my questions even after closing time. Really looking forward to riding my new bike, and I'm sure this won't be my family's last purchase! read more

I had a friend suggest Salem Cycles for a hard to find accessory. I was looking for an adapter for my ebike's rear rack to mount my existing Topeak Bag. The website was easy to navigate and the prompt same day shipping of the adapter exceeded my expectations. I'm looking forward to an in-person visit the next time I'm in the coastal towns north of Boston. read more

Consistently great service from Conner and the service dept. The staff truly keeps the customer happy. We're very happy with the four bikes we've purchased here. read more

I just can't say enough about Marblehead Cycle! Marblehead cycle supports the community in so many ways! They are so very tolerant of the kids coming into the shop with questions about how to fix bikes and even stepping them along the way. My son is a frequent flyer at the shop and they are a constant support to him and all the kids and bike enthusiasts in town! Thank you! read more

My wife took my 7 year old son's Trek mountain bike for a tune up. The mechanic put the bike on a lift and started looking at it. During the inspection he dismantled the front brake and front brake lines. He then told my wife that the front brakes needed to be replaced. He quoted her $120.00 dollars for new brakes and a "tune up". I felt like this was a bit much for brakes and a tune up. We decided to cancel the service. When my wife went into the store to pick up the bike she discovered that the brake line and front brake were dismantled. My wife asked the mechanic why the brakes were dismantled. He told her that the only way that he could re-assemble the brake and line is if he replaced it with new parts. Wow! Really? I just spent all of about 10 minutes putting the brake line and brake casing back together on the bike. Most of this time was spent looking for the Torx key under my work bench. Was this a sad attempt to manipulate my wife to agree to a repair she didn't want? Or, was this just laziness? We will never know because we won't be returning. read more

Last summer, I rode my bike to work. When I finished work, I noticed I had a flat tire. Luckily Salem Cycle was close by and still open for the day. I was expecting to leave my bike there to get the tire repaired and come back for it the next day. But to my surprise the bike tech (I can't recall his name) said he could repair it while I waited. While he worked on the tire, I browsed around the store. One of my hand grips needed replaced. I found two different grips I liked and asked for advice as to which set of grips would be better. Rather than make a quick recommendation and suggest the more expensive of the two. The bike tech took the time to ask about my riding habits and also asked what I was looking for in grips. Then he made a recommendation. The grips are comfortable, durable and still in good shape. They also carry Timbuk2 bags at a reasonable price. And I ended up getting one that visit. In addition to selling and repairing bikes. Salem Cycle offers a well rounded selection of inventory and offers bike rental as well. The bike tech I worked with was pleasant and informative. Next time my bike needs some TLC, Salem Cycle will be my destination. read more

just bought a beautiful Specialized Stumpjumper there. They are great! What a find right here in my own town. Dan was really far with me and appreciated that. read more

I took my 3 year old's bike in for a flat repair. They charged me $16 for the repair then the tire was flat 2 days later and he never even rode the bike. I took it back, they looked at it and changed the tire again then told me that they HAD to charge me $10 for labor to repair the tire that I had just paid to repair that they didn't actually fix. I like to support local shops, but that was just not cool. read more

Great service. Great staff. Very happy with my purchase, and happy to have a relationship with a business that can continue to service my bike. read more

Dan's the man!!! During this crazy COVID-19 time that we're in my wife and I were able to make an appointment for her to look at new bikes. Since the showroom was close Dan brought several bikes outside to tryout, some of which were assembled on the spot. With Dan's great product knowledge and product availability we were able to find the perfect bike for my wife. They also had a great selection of accessories. Definitely will be returning read more

What a brilliant business model! Local bike shop, incredibly friendly and knowledgeable staff, lots of options - and the most wonderful 50% off sale imaginable. A yellow "50% off Sale Extended" sign taped to the door drew us in to this unassuming store front, and the rest was history. A newbie to the biking world, my selections of gear depend much more on whether or not they match. The patience of the owner in finding me an entire black and hot pink get-up that was not only stylish but intelligently functional was amazing. His humor along the way was fantastic. He even took time to show me a selection of bikes that are now on my upcoming birthday wishlist, knowing full well we were not in the market at the moment. For my more cycle-savvy boyfriend, the owner and his partner managed to secure a collection of cycling attire, handlebars, water bottles, and other assorted sundries, crossing off the entire 2011 cycle checklist at 50% off. If our two visits in the last six days are any indication, Salem Cycle is a new staple in this household. read more

This is my local bike shop. I purchased 2 road bikes here in the past 5 years and highly recommend them. MHD Cycle service department is top notch. I use them for annual tune ups and replacement of normal wear-and-tear parts. I always get my bike back in top form and always on time. read more

I went there and got one of my old bikes fixed up. It was more expensive then buying a cheap bike at target. But in the end was worth it, I feel like I have a really nice bike now, just like when I purchased it a hundred and fifty years ago for several hundred dollars. Their accessories are, however, too much money. The guys there were really into biking, good customer service. I thought they did a good job, didn't go over the estimated price at all. I bike 20 miles to work and back now. I use this bike! no problems at all. satisfied customer read more

The guys at Marblehead Cycle put a few bikes together for me a few months ago. Perfectly accommodating, extremely timely and very reasonable. Highly recommended. read more

I love going into Salem Cycle. The staff have always been wicked helpful. Last year I decided to treat myself to a new bike, so i did some research online and asked about a couple of bikes I was interested in. They let me try them out and when I came back saying, "this isn't my bike." they totally understood and we talked more about what I was looking for, what my needs were, what was right/ wrong about what I tried. And oh. my. god. were the trips down there, the research, and the trials worth it! I ended up w/the best bike for me EVER. I *loves* my bike and I especially love taking it on the bike rides that Salem Cycle runs. For the past few years, while on the group bike rides, I would be in the back w/this beat-to-hell mountain bike that couldn't keep up w/the street bikes (heck, one time a couple riding those collapsible commuter Dahons were flying past me). The first time I went out on the group ride w/my new bike, Dan, the owner, rode up to me and asked me how I felt on the bike. Being the dork that I am, I exclaimed, "I feel so confidant on this bike!" And it's true- Dan and his awesome staff worked closely w/me to really help me figure out what I was looking for, and I got the best bike ever. read more

Salem Cycle is a great local bike shop that has excellent all around knowledge for every type of bike enthusiast. Both my wife and I have had great experiences purchasing and servicing our bikes here. They always are able to get our bike fixed and returned to us in a timely fashion. If you live in the north shore area, I would highly recommend them for your cycling needs. read more

This bike shop is reputable and in a nice part of Marblehead, convenient to the community. However, that being said, it's a bit high-priced given the market for bikes at some other bike shops. Service, accessories and bikes themselves are sold at a premium... If you live in Marblehead and convenience is paramount to you, then this can be a decent option. But if price is important, there are some other good options in nearby towns. read more

Salem Cycle Shop is a great local business with very knowledgeable, helpful staff. Great with returns, also. Highly recommend them.

I needed an emergency service for the wheel of my touring bike (I am not from Massachuttes and was beginning a cycle tour the next morning) and this shop was wonderful and really helped me out! Really great staff and I highly recommend this bike shop!!! read more

Salem Cycle was very helpful as we were selecting just the right bike for our needs. Service was quick, friendly and had all the information we needed at their fingertips. read more

I've been looking all over for a shop that will ship a particular bicycle bell (mule domed bell by Electra) during these crazy times and Salem Cycles came to the rescue. I will be buying from Salem Cycles in the near future. Thank you read more

I bought my first road bike here about 12 years and have had reason to go in and get things I needed over the years but have usually maintained the bike myself. This year I was having some problems with the shifters and knowing it had never been professionally gone over, I brought it in. The staff there are pretty inattentive at times especially if there are several working (strange), but generally it is OK. When I brought my bike in, one of the staff had a quick look and said the chain was problem and it had to be replaced and because the chain needed replacing I needed a new cassette. This is after he initially told me that I needed a whole new set of shifters! The bike did not need any shifters. Money is not really a big issue, so although I felt I was being bamboozled, I agreed. I was told it would take about 7-10 days. I left the bike there. I was phoned the day before the bike was due to be picked up and told that they did not have the correct cassette and had to order this ( I wish they had done this day 1, the the staff member had taken a cassette off the wall and said it was correct on day 1) A week later I went in to check where my bike was, another more staff member told me that the part had still not come, when I asked when this might happen I was very rudely told that it would come when it came. He then turned around and starting to chat to one of the other staff. Today I went in 4 weeks after I initially had brought the bike in (after missing a month of cycling) and said I just wanted the bike. The same staff member looked it up and said it was done, when I asked why I had not been phoned he told me my number did not work (although they had phoned me on the same number 3 weeks before). I climb on the bike when I get out of the store and try to ride it, but whoever test rode it had not adjusted the seat back to where I had it. Unbelievable! I am a big supporter of local and I live in downtown Salem, I do not mind paying extra to support local business but I doubt if I will go to Salem Cycle again. read more

Great Service! Daniel helped me over the phone and was so knowledgeable. Bike arrived on time and very please with the customer service! Bought a 7D Go Electra read more