Jollibee continues to serve some of the best fast-food fried chicken around. The chicken is consistently moist, tender, flavorful, and never overly salty. And don't skip the individually wrapped Peach Mango Pie--it's crispy, sweet, and the perfect way to end the meal. This Jollibee is located inside Tacoma Mall, kitty-corner from Nordstrom Rack, with plenty of convenient parking. It can get very busy, so expect about a 10-15 minute wait to place your order and another 10-15 minutes for your food during peak times. The place was clean and organized. The cashier who took our order was polite, patient, and friendly despite the busy dinner rush, making the ordering experience pleasant. On this visit, we ordered the 10-piece Chickenjoy bucket with two sides, gravy, and three Peach Mango Pies. As always, the chicken was juicy and tender with a lightly seasoned, crispy golden crust. Dip each piece in the savory gravy for the full Jollibee experience. It's truly finger-licking good! Despite the wait, the food is well worth it. We'll definitely be back whenever we're craving great fried chicken. read more

I stopped by the Jollibee just outside Tacoma Mall and ordered the chicken strips with adobo rice. The food came out quickly, service was excellent, and the place was busy--clearly a popular spot. The standout was the adobo rice: flavorful, well-seasoned, and genuinely the star of the meal. The chicken strips were solid--crispy and tasty in the same way good fried chicken is from most places. The special sauce was a real win, too: an almost umami Sriracha mayo that elevated everything. I also received a peach mango pie that looked a lot like those McDonald's handheld pies, though I didn't try it this time. One small off note: while I was there, a child from the group ordering behind me climbed onto the ordering/pickup counter with dirty shoes and all. Neither the parent nor the employee seemed bothered by it, but it's the surface where food is handed over, so it felt a bit off-putting. Overall, though, the food and service made for a positive visit. The adobo rice alone is enough to bring me back. read more

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We decided to give Jollibee a try after hearing so much about it, but unfortunately it wasn't for us. The spaghetti was easily the worst I've ever had, and the fried chicken was rubbery rather than crispy and juicy. The experience in the restaurant didn't help either. The digital menu boards kept changing while I was trying to decide what to order, which made ordering more frustrating than it needed to be. The soda machine was also out of service, and the pineapple quencher cost extra, which felt like an unnecessary upsell when the standard fountain drinks weren't available. I also happened to see a food delivery while we were there and watched employees preparing frozen fries for the fryer. I understand that's standard practice at many fast-food restaurants, but it reinforced that the food wasn't what I was hoping for. Overall, I don't really understand the hype. Based on our experience, we won't be back. read more

I've been here a few times to this location to attest that the fried chicken is delicious! It's right next to the Tacoma Mall (literally on the corner). Parking is shared with the mall parking lot; easy to find when it's not busy, but can be challenging to maneuver when it does get busy. Seems like there is just one entrance at the front to the store, where the line is set up from the door so it doesn't feel like there is much room, especially if you're ordering takeout and have to wait for your order. I like to order ahead with the Jollibee app since it offers rewards with a points system and also to limit social interactions. My order is usually ready by the time I arrive, so no complaints there. What's great about Jollibee fried chicken is that it's fried perfectly, even when it's not fresh. I'm not going to question the magic behind it, I will just say it tastes crispy and yummy and tastes great with rice or the gravy that it comes with. The portions are fair for the price. My pre-teen son likes their spicy chicken sandwich; for the "spice," it comes with Sriracha mayo and jalapeños but we usually exclude the jalapeños. The chicken tenders taste a bit mediocre and chewy for me, so probably won't order that again. When it comes to sides, the mashed potatoes and the spaghetti is good! The spaghetti is a bit on the sweeter side for me, but I like all the ingredients mixed into it. I can taste some meat (beef or sausage?) and cheese. I tried it for the first time yesterday and might order it again. I haven't tried the fries here since the pics don't look all that impressive to me. You can't go wrong with the dessert pies if you're craving something sweet. They do have the ube pie here and the peach mango pie. Drink options are fairly limited though.. I mean, you have your classic soda options but the only specialty drink they offer is their pineapple quencher drink. I was expecting this location to offer similar drink options compared to the Mack Rd/South Sac location in California (I frequented that location when I lived there but recently moved to Washington). They had a coconut dream freeze and lychee iced tea and other drink options I really enjoyed, but there's nothing like that at this location. Hence the 4 stars since I'm mainly just coming here for the fried chicken. Another reason is because some items appear out of stock. I wad able to order adobo rice for my previous visit a few weeks ago but when I went earlier this week, that option wasn't available on the app (which was why I decided to try out the spaghetti). They currently are doing a limited time collab with Final Fantasy XIV where you can get an exclusive "Eat Chicken" emote with purchase of the FFXIV box meal or 6 pc bucket bundle, but personally, I feel that it's overpriced and you're paying about $7 for the emote. If you haven't had Jollibee before, I'd recommend trying their chicken at least once. Definitely better quality than Popeyes and KFC (with the exception of the chicken tenders). read more

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I have been wanting to try Jollibee since it first opened in Washington. For one reason or another I never have. We changed that during a recent trip that took us through Tacoma, we needed dinner, and I finally got to try! Aaaaand...meh. I wanted to love it. I'd even settle for just "getting" it. I didn't love it and I didn't really get it, either. The kids got chicken sandwich meals with fries, a drink, and mango pies. My wife had the Katseye tie-in sandwich with mashed potatoes, and I had the spicy chicken sandwich meal with Jolly Spaghetti and an ube pie. I also added an a la carte spicy fried thigh and its accompanying half-gallon of brown gravy. This is largely just preference, but I find Popeye's sandwiches bigger, juicier, spicier, crunchier, and tastier. KFC's aren't any better, but they are a fair bit cheaper. These were kind of boring, especially considering the hype. The spicy one wasn't so much spicy as it was seasoned, while the regular sandwiches tasted kind of lacking ANY spice. The Katseye sandwich was better, but incredibly sweet. I did enjoy the flavor of the sauce though. The fries were fries, the mashed and gravy were again, fine but not notable, and the solo thigh, like the spicy sandwiches, was a tiny bit spicy, but for all the red grease that ran out, I'd expect more kick. I don't get the thing with the gravy; I didn't find it added to the taste in any great way, and made eating a messy food even messier. And you are given a LOT of gravy. The pies were awesome. I think they were fried, like McDonald's back in the day. Just 11/10. The pies were also the only hot thing we got. Not that other stuff was ice cold, but the pies were very hot, and the rest was barely over room temp. It was weird since we waited quite a while for it, and ate right there. I almost forgot the Jolly Spaghetti; if you're not familiar, it's sweet spaghetti with hot dogs in meat sauce. It wasn't for us, but I get that one. It reminded me of canned Spaghetti-Os with hot dogs I'd get sometimes as a kid. As for the service, the counter was super fast and friendly, but the place was absolutely not being cleaned in appropriate haste or thoroughness. Just greasy and sticky with empty tables sitting unwiped. It was unfortunate. One of the restrooms was out of order when we were there as well, so the whole vibe was not super pleasant. read more

Jollibee - Fast Food Near Me - Tacoma, Washington

This was my first time trying Jollibee, and I was pleasantly surprised. I ordered the two-piece meal with a side and a drink, and decided to try their pineapple juice which was absolutely delicious. The spicy fried chicken definitely lives up to its name. I loved how crispy, flavorful, and light the batter was. The chicken was juicy and well-marinated, and the meal even came with a biscuit. One piece was fresh and hot, while the other tasted like it may have been sitting for a bit, but it was still good. The food came out fast, and the overall experience was great for the price. The interior was super clean and well maintained, and the cashier was very friendly. Good place for fried chicken. read more

Jollibee - Inside - Fast Food Near Me - Tacoma, Washington

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This Jollibee opening up was a big deal to my boyfriend and I and I'm sure a lot of others as we don't need to drive all the way to Tukwila for Jollibee cravings. This is my first time going in and I was there to redeem my free birthday pie and I saw that they have an ube pie now. I've had their peach mango one before so it only felt right to try out something else. I put my order in as I was running a few errands and just wanted a quick sweet treat. The inside looked really warm and inviting. They have some Christmas decorations throughout the store. The staff here were all friendly and patient with the customers and myself. The ube pie was really good but it is very hot so be wary! read more

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1st time having Jollibee. It was delicious!! It was packed when we went but nothing to crazy. We waited about 10 mins for our. I got the 2 piece and my boyfriend got the sandwich. It was nice hot and juicy the gravy was great as the dip. The mac and cheese reminded me of chick fla but less thick more creamy. Still good. I believe in the hype. Service was just like a regular fast food joint. No complaints read more

Jollibee - Fast Food Near Me - Tacoma, Washington

I want to LOVE this location but it keeps falling short of my expectations. I compare it to the Southcenter location where the chicken has always hit the spot. The chicken here just isn't cooked like the Tukwilla location. It's not the crisp juicy chicken that I'm used to and sometimes it is oily. The pricing is kind of crazy expensive for a family of 4. Yes, they do offer Combo meals but the sides are so small! It's going to cost you more to upgrade to family sized sides. Rice doesn't even come with the meals anymore. That's extra. You better cook rice at home before you get the chicken! Lol Another thing that is disappointing is that they don't offer Palabok here. Bottom line- I will still come back because of convenience, if I am really craving this childhood treat. read more

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Love jollibee chicken! We had a bucket with 2 sides which was more than enough for 2 people to split. We also got the spaghetti and fries. The fries were decent, and the spaghetti is definitely an acquired taste. Can't go wrong with the chicken though read more

Wow. Great tasting chicken, awesome biscuits and excellent choice of sides. Friendly clean and great experience all around. We had the 2 piece chicken with side, drink and pie for $14. We had more than enough food for two women. The rice and mashed potatoes were well made and flavorful. The biscuits out of this world and I did not miss the American style butter and jam add. But the chicken! Wonderful! And I usually go to a Korean chicken place but this is now in my to places for the best chicken. Pro tip: Don't want pie? Just say and save a $1 Service: outstanding Cleanliness: great Restrooms: clean gender neutral Myfitnesspal: Yes! read more

Jollibee - 2 piece, biscuit and rice side - Fast Food Near Me - Tacoma, Washington

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We have eaten here many times food was great but this time we ordered chicken tenders and waited over 30 minutes for our order, people who ordered after us were getting their orders, we asked about our order the girl said it would be ready in 30 seconds, all she did was turn and grab the box, it was just sitting there, lots of workers behind counter but spent their bullshitting with someone in a blue shirt/ supervisor??? My wife said the coleslaw tastes funny and smells like gas, first bad experience read more

Please keep this business open! There are only 3 of these in WashingtonState and having the most Filipinos here in Seattle and Tacoma it is so nice to have. From the Filipino fried chicken, spaghetti, pineapple drink, palanok and so much more this is a must. The people are friendly and the ambience is all about the Philippines which I love!!! Please try it out and see why this fried chicken is touted as the best. Try for yourself. Crispy, juicy and flavorful. Yaaaaaaaas! read more

Jollibee - Fast Food Near Me - Tacoma, Washington

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I wanted to try this place because I heard it has yummy juicy fried chicken that's pretty good! We got a 6 pc bucket, a 2 pc of their new Korean bbq sauce meal with a side of fries and a peach mango pie. I think the best time out of everything was the Korean bbq sauce (by itself), the gravy and the peach mango pie (although it needs way more filling, it was quite empty). The chicken was very fatty and kind of small and some pieces I didn't know if they were cooked all the way. Also, the fries needed salt. They have great and friendly customer service but the quality and taste of food is lacking. It wasn't horrible but I will not be back. read more

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Chooksty loved the jollibee spaghetti and chickenjoy! Shoutout to this location for letting me order a party pack right when they opened at 0900 for my promotion ceremony later that day. No complaints and simply just went full send to ensure that I got all the food that I wanted to feed my 15ish guests. The staff was so accommodating and even had the store doors open a couple of minutes before the official time, so they let me sit on the side before I could begin to order. I really thank them for that! Good was like any other Jolibee restaurant, but the way that the staff made sure that I had enough condiments, plates, and utensils to bring back to my promotion ceremony meant so much. Not at all did the staff here limit me with the possibilities! I like that the Jolibee bee statue is outside because I feel like it is such an iconic photo op moment for this chain. I also like the informational tiles on the wall that detail the history of how Jolibee came about and the honorable accolades that it received throughout the decades at different countries. read more

Jollibee - Fast Food Near Me - Tacoma, Washington

I have never been to Jollibee and found myself in the area so figured I'd give it a shot for lunch. The parking lot at around 12:30 PM on a Sunday was extremely crowded but I was able to pretty easily find parking as it is a mall. The line was almost out the door but moved fast and efficiently. I ordered my meal and was given a buzzer. It took a few minutes but I got my order quickly, though it was a small order and i received my food before others who had ordered before me. As I walked to the seating area, a group left a table, and a worker very quickly wipes it down before I start eating which was kind. The chicken was some of the best fried chicken I've had in Washington. It was a good crispy outside, flavorful and juicy inside. I will say that I ordered the spicy and I didn't really taste any added spice. The spaghetti was fine, bbq sauce tasting with some hotdogs. I enjoy the novelty of it, but in the future I'd just opt for chicken personally. I also got a peach mango pie that I ate a few hours later after briefly microwaving and it was delicious too! read more

Jollibee - 1pc Chickenjoy w/ Jolly Spaghetti - Fast Food Near Me - Tacoma, Washington

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The chicken strips were so good. The signature sauce was also very good. Lively and enjoyable.

Jollibee was insanely packed and there was a line out the door but the staff kept their cool and we're so helpful and worked fast to get everyone their orders. Jollibee staff is one of the reason why I always come here for fried chicken. They are always really nice and friendly. read more

I ordered two Cheesy Yum Burgers, but the patties were very dry and tasted like they had been sitting in the kitchen for a while. Additionally, it seemed like they only put a tiny bit of sauce on the burgers, like why? That was very disappointing considering I paid $6 for each. Lastly, the fries were unexpectedly extra crispy for some reason. I didn't take a picture of the burgers yesterday cause I was rushing to go home. read more

Jollibee - Fast Food Near Me - Tacoma, Washington

They finally have the spicy recipe chicken which I ordered yesterday, the skin is crispy, well seasoned, the spice is mild just enough of a kick but the meat itself is gross, it is juicy but has a rubbery texture. I remember now why I haven't been back, sadly. As usual customer service was great and the place is kept clean and organized. read more

Staff friendly and patient. My colleague mentioned if I ever see Jollibee I must try. The fried chicken was hot juicy and almost had a slight sweet aftertaste. Spaghetti was a bit of a shock. Was not traditional at all. Made with almost a sweet bbq sauce and sliced hot dogs. Not bad at all. Mac n cheese was dense and full of cheese. 4 stars only because it's a Pepsi brand establishment. If we get one up north in Lynnwood or Everett I'd be there! read more

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Manager Mikee and his crew always makes me feel welcome every time I come to Jolibee Tacoma! He is awesome person with a great personality and awesome staff members! Great food and always fresh! read more

chicken sandwich is bomb, no pickles just jalapenos thats pretty interesting. the spaghetti tastes like SHIT ITS ASS why is there a fishy taste???? and theres vienna sausages in it likd im ascfuslly gonna throw tf up. the fries are bland as shit. theyre good when ur baked tho. and the ube pie.. IS THE BEST THING HERE. like honestly its the best thing here. its not the best ima be honest read more

The fried chicken here is good and I try to visit whenever I see one. We stopped by here for a late lunch and ordered a 6 piece spicy bucket. This location didn't have all the other items that we were used to. The service here was pretty quick even when it's busy. read more

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This Jollibee is by Tacoma Mall. I love their fried chicken joy. But the only downside really is that they don't offer palabok which should be a staple in all Jollibee. We ordered a bucket and burger steak. The staff are nice and hospitable. The place is very clean and still feels very new. It isn't a big place per se but I that's okay. Parking wise the mall has their parking lot so pretty good to not do street parking. read more

Jollibee - Fast Food Near Me - Tacoma, Washington

Food Authentic just like in the Philippines. Taste good. We ordered the Chicken Joy, and it was as we expected, moist and delicious. Freshly made too. Service Fast and professional. They even open the Ambiance Great place, you can dine-in or take out. If you are tired of the American conventional fast food restaurants, I would recommend anyone to come here and try some Filipino fast food you can't go wrong. Please let me know what you think. read more

Jollibee - Front entrance - Fast Food Near Me - Tacoma, Washington

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Much less chaotic location than Tukwila. Line was short. Restaurant is bright and clean. Chicken is lightly breaded and mouth watering tender fall off the bone good. Come for the chicken if nothing else. We do enjoy the adobe rice and recommend to request butter and honey for biscuits to make them divine. Mac and cheese was just ok. I enjoy the ube pie most and my daughter likes the peach mango pie. Filipino fast food chain. It's great to have alternate options when on a road trip. read more

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I stopped by to try the Spicy Chicken Deluxe sandwich. The bun is soft with lettuce and tomato plus their spicy mayo. The patty is fried chicken super tender on the inside and crispy on the outside. It had slices of jalapeño too which was a nice surprise While the sandwich was good it was not spicy as advertised. It would have been best if they added the spice rub to the batter rather than sprinkle it on top of the finished product. Perhaps also add some ground black pepper to the spice rub for an extra kick. It is definitely filling and worth a try. Perhaps they altered the original menu to appeal to a wider audience. Worth a try but byo hot sauce if you desire a spicy kick! read more

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So I ordered Jollibee's the night b4 for a 1:30pm....pick up on Super Bowl. They were super nice and they got everything we needed even though we were late picking up. I will tell you that the food is nothing that I haven't tried before. I thought it would be really great although it was just regular fried chicken, the mashed potatoes had no taste. We got 2 extra sides of gravy, which I didn't understand, we got a side of the Jollibee spaghetti, which they are known for!!!! nothing was mixed in all the spaghetti sauce was on the top, and the rest of the noodles were just dry kind of weird, not sweet as I have been told‍...it's just regular spaghetti maybe canned Sauce.... Ugh......I do like how they put little flags in to let you know what spicy and what is not although it's not enough to give any more stars than I have...:i just honestly think I could've made better fried chicken then they did and also I make really good spaghetti. I could've saved a lot of money and just probably did it myself ... I get they are busy but at the end of the day I will probably never order from them again if someone has had a way better experience, please let me know...... read more

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Maria and her staff were very professional and cheerful. They had my online order prepared and ready for pick-up ahead of time. The online notification provided me with the status of my order throughout. The chicken is as always delectable. Crunchy on the outside and tender and juicy on the inside. The ube pie is the best!! Although the store is on the smaller side, the staff tries to maintain its cleanliness. read more

This was some of the best fried chicken I've ever had in my life and I'm a southern girl so I'm used to fried chicken phenomenal

First time ordering from here. Ordered the burgers and fries, thought they were kinda small but for the price not too bad.

Well we came in on a Sunday after a movie. 3pm very busy. No Spicy chicken right now... bummer. So we are trying the 6 pc chicken bucket with Adobo rice, mashed potato and gravy with one Peach Mango pie. It's really busy in here today. Looking forward to some good eats!! Omg they did not disappoint except for no spicey. Will be back for that soon!! Be careful on the pies when u take too big of bite...(hubby) it will ooze out filling. But very delish!! read more

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I was very impressed by this Jollibee location when I went. We went on a Saturday at around 3-4pm, anticipating that we would be waiting for at least an hour as it was the second weekend. There was a line but it went by pretty fast. We were able to order in line (but half of the line would order inside) and then pay inside. They seem to have their system down very efficiently as we were able to get our order in 10-ish minutes after paying. It definitely seems more like controlled chaos at this location vs. just chaos at the Southcenter one, which made it less overwhelming. Food as always was delicious. Jollibee is my favorite fast food fried chicken and the spaghetti is always so good. It is missing quite a few things from their menu (including the spicy version of their fried chicken), but unsure if those things will be added to the menu at a later time. read more

Jollibee - Fast Food Near Me - Tacoma, Washington

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Roberto was amazing! Very sweet and caring! I would come back just to see Roberto! He was a ray of sunshine! Salamat po Roberto! read more

Excellent fried chicken Fast service More expensive than KFC but way better and way less greasy and better flavor. I think it was worth it. read more

Steve and I went at last to the very popular Jollibee. To tell you the truth we have tried to go here once or twice on the weekends and sometimes the line is out the door. If you have multiple errands to do on a Saturday or Sunday it may not be wise to come here due to time crunch issues. So we went here on a weekday and the wait was still lengthy. No line out the door though. We got our food order placed quickly but the time for the food to be ready was a while. Some say... meaning other reviewers said that it's something that pertains to this location and not all of them but I can't compare since I've never been to this restaurant chain before. Once the wait was over the gravy from Steve's meal was missing but he didn't want to try and get it. Truly the shining star here is their chicken. It's delicious and wonderful to eat. Steve got a leg and thigh and it was tender, juicy and battered to perfection. I had a Spicy Chicken sandwich and that wasn't bad but Steve's chicken definitely won out. I had the Adobo Rice on the side and it was OK. I have a Filipino friend who is a great cook and makes wonderful Adobo but this one wasn't anywhere near that caliber. There is Filipino style spaghetti here too and tends to be sweeter than the Italian version but prior to going we heard from yet another Filipino friend that they made it way too sweet so we didn't try any of that. So I'd definitely plan to go on a weekday but either way whether it's a weekend or not be prepared to bring your patience. read more

Jollibee - Spicy chicken sandwich and Adobo Rice! - Fast Food Near Me - Tacoma, Washington

One of the best fried chicken places I have ever been. The employees are helpful and though it gets really crowded on the weekends they try to turnover the tables quickly. I highly recommend and will be back when in the area. read more

1st time eating here at the recommendation of friends. Service was friendly and quick. The food was delicious hot and fresh. The chicken was crispy on the outside and juicy on the inside. Seasoned perfectly. I enjoyed a whole meal including dessert for under $20.00 read more

Loved the chicken legs, especially in the gravy. The Mac and cheese was wonderful! The mashed potatoes however were bland, the thighs were juicy but not as good as the legs and personally I did NOT like the ube pie, my wife did tho, so it's probably a matter of preference. The service was wonderful, and don't get me wrong, I will be back. But I think I will try some other things just to see how that goes. read more

Jollibee - Fast Food Near Me - Tacoma, Washington