Stopped by Chick-fil-A for lunch and had a great experience. Even though the drive-thru line was long, it moved surprisingly fast and the staff was really friendly the whole time. My food came out fresh, hot, and exactly how I ordered it. The chicken sandwich was crispy and flavorful, the fries were fresh, and the lemonade tasted great. You can tell they focus on customer service because everyone was polite and professional, which honestly makes a big difference compared to most fast food places. read more

This is a good Chick-fil-A location. The food met my expectations and the staff were very courteous and accommodating. I would definitely visit this location again. read more

Chick-fil-A - Waffle Fries - Fast Food Near Me - Tacoma, Washington

WORMS IN FOOD! I ordered a chick fila biscuit sandwich and found a worm in my sandwich. Spoke to the branch manager in a relaxed tone and right off the bat he was condescending telling me that's not possible that they have a great staff and standards and said only thing he could offer me was a refund for my sandwich. It was not about the sandwich and had I been treaded with more care or concern I would not have wrote this review. This has ruined all fast food for me and my day as I have been throwing up until I taste blood from the amount of gagging read more

Chick-fil-A - Chick fila Chick-fil-A- Chicken Biscuit - Fast Food Near Me - Tacoma, Washington

Nothing like having to yell across the table to have a conversation because someone decided to run the floor cleaner with a restaurant full of people. Also the smell of mop water every time they passed by killed my appetite. read more

Chick-fil-A - Running the floor cleaner with a packed house - Fast Food Near Me - Tacoma, Washington

We tried Chick-fil-a for the first time on Thursday. I'm happy to report that the legend is true. Hands down the Spicy Chicken Deluxe was the best chicken sandwich I've ever had. I'm was blown away by the service as well. We were asked twice if we were doing okay. The lobby attendant dumped our food tray. My wife took some time in figuring out what she wanted and they were so patient. The dining area was very clean and had a cozy ambiance. We are waiting to go back as they are far away from our home. read more

As a frequent traveler who has hit all 50 states, this is always a safe, must stop. Ownership and employees are always on the same page as far as food quality, service, cleanliness, and a welcoming atmosphere. They do set the standard. Never disappoint read more

Found a small white hard substance in my bread, decided to inspect further and it shriveled into dust. Is this mold??? I don't even want to eat this! WTF CHICK FIL A read more

Chick-fil-A - Mold?? - Fast Food Near Me - Tacoma, Washington

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What the heck!! Drive threw order Avacado Lime ranch wrap....where us the chicken? I got home, and this is what I got!!! Seriously? Put it on a paper plate because I thought it was a chicken wrap! Will NEVER again come here. Considering this was my 1st time, it will be my last! Where us the other half of my wrap !! And the macaroni and cheese? What is this? Waste of $, time spent in line and nothing worth eating. read more

Chick-fil-A - ows a plate of food - Fast Food Near Me - Tacoma, Washington

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I get cookies from chick fil A all the time- it's my guilty pleasure. I came here Saturday, May 4th and the cookies were terrible. They were mushy and didn't even taste like chick fil A brand. Very disappointed. Tasted like you all ran out of cookies and replaced them with cheap, half-done overly chocolatey waste read more

I'm not sold on their chicken sandwiches but I do love their waffle fries. Their payment system at University Place is weird also.

The line was pretty long at this location, but actually moved along at a respectable speed. Start to finish I would say service was average. We did not encounter any rude employees but also did not encounter any who were overly friendly either. Our order was taken and filled correctly which is a major plus. Ironically, the worst part about the visit was the food. Fries were lukewarm, flavorless and went straight into the nearest garbage can. The chicken was super salty and tasted of old grease. This visit was not worth the price paid. read more

DIANA My friends and I came in this evening to get some dinner after shopping at the mall and Diana was great. She was funny, quick to serve us, and made sure our food came out in a timely manner. She even came over to clear our trays and make sure everything was all good which has never happened to us at a Chick Fil A. Great customer service and so kind. We will be back soon all thanks to Diana! :) read more

Breakfast at Chick-Fil-a is where it's at now. Awesome service, and the drive thru line is always fast! Ordering was just as easy as can be and of course our order was all accurate. In fact, I've never had an incorrect order be given to me from Chick-FilA. The food was hot, fresh and extremely tasty. Make sure you try the creamy salsa with your breakfast burrito. You won't be disappointed. read more

Chick-fil-A has to be one of my most favorite fast food restaurants for chicken their services. Awesome. I always use the drive-through. The ambience is very nice. and occasionally my puppy dog gets chicken nuggets. read more

Chick-fil-A - My puppy dog getting Grilled Nuggets - Fast Food Near Me - Tacoma, Washington

Hello once again and thank you for checking out this review. Normally, I don't eat fast food but, Chick is at least a healthier option. I was excited to see chicken tortilla soup and ordered a cup. Way too spicy for me, good flavor and a bit too thick. Made with both white and black beans, corn, chicken, and peppers, it is a filling dish. The establishment has a strong following and it is easy to see why! read more

If I could do a 0/5 I would. Ordered 4 meals for me and family. Asked for three different types of sauces. Got none. Dry sandwiches and fries. Spent over 50$ disappointing. read more

Missing items, stale food, when you call they apparently don't "have their extension turned on" so you can't reach the local store.

Amazing customer service, Luis was so helpful and kind! definitely recommend this location

Clean, amazing service, and phenomenal food - what more can you want? I don't live near a Chick-fil-A (I know, true heartbreak), so I'm always sure to stop by whenever I'm in Tacoma. Like any other Chick-fil-A, expect the place to be PACKED. It doesn't matter if you order online - it'll still take time, and every form of pickup will be slammed. Although the wait is long, the staff clearly does their best and ensure quality food. And in my opinion, the food is completely worth it. From the spicy chicken sandwiches, to the fries, and even their milkshakes - every item is incredible. I absolutely love this location and will keep coming back! read more

I love me some Chick-fil-A - who doesn't but I am super bummed that this location doesn't provide the law enforcement discount for our men and women in blue who put their lives on the line day in and day out and serve our communities . Almost all chic fill a restaurants do - so what gives, Tacoma? read more

Servers were rude didn't listen then got mad when I tried to tell them again! I don't know why, but the food was also bad I try tastes like oil or it had chemicals in it read more

I'd never been here before and we didn't quite have enough time to eat in so we decided to go through the drive through. There was a few cars ahead of us but there were 2 people taking orders so that we wouldn't have to wait too long. The outside looked clean and well kept. The young lady that took our order was very friendly, helpful and funny. She even told us a joke about her almost being off for the day. I definitely felt very welcomed and happy to be there. It definitely didn't take long at all for us to get our order, I was surprised we didn't wait as long as I thought we might. The guy at the window greeted my husband by his name and was very friendly. For what I could see, the inside looked like a nice clean place. They seemed to be busy but it looked very organized and running smoothly. The employees looked cheery. Our food was at a good temperature when we got home and everything we ordered was there. Everything was well packed, our napkins and condiments were packed in a separate sack. I liked that the food was packed in little sacks then put into a big plastic bag. It made it much easier for us to carry, it helped keep everything in place and warm. Our food was delicious. I had a spicy chicken sandwich with waffle fries. I liked that the chicken was juicy, crunchy and flavorful. We also ordered chicken nuggets, grilled chicken nuggets and a chicken burger. Of course I had a little of everything and I was very pleased with everything. I was definitely satisfied with this place. We all ordered lemonade and let me tell you! It was absolutely delicious. It was tangy and so refreshing. Wish I could get a bucket full of lemonade just for me with the crunchy ice (my favorite ice cubes). I would definitely recommend it. I can't wait to stop by again. read more

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Count, count, count!!! Once again, i arrived home to find my bag short a sandwich. Why does Chic-fil-a always short me? And why always the spicy deluxe??? I'm starting to suspect some global conspiracy. Where do all the spicy chicken deluxe sandwiches go? Because they certainly arent making it to my bag, despite paying almost 8 each time. Seriously. Every Time For A Year. Shame on you Chick Fil A for grand theft chicken, and shame on me for not holding up the line to count. read more

You know, I adore Chick-fil-A. I may or may not be a Red level member with how many points I have accumulated. I love that with that I can get tons of free food just for having ate there anyway. Download the app. This one in particular is my favorite, the owner gives free treats often (every week) that I can go get and I of course get more. I have a stockade of Chick-fil-A sauce in my fridGe, I am that obsessed. (It goes great with corns dogs, shh don't tell my secret). Every Friday there is some kind of free treat, often breakfast I believe, I don't always go there early enough. Anyway, I love Chick-fil-A and this one in particular. read more

Had to Stop going to chic fil A. apparently. they use thin chicken strips. And Sandwich chicken breast are thin like burger king. i'm out. Good luck To Bready like all fast food. KFC chicken Sandwich is still thick!!!!!!!!! Chic fil A went down hill.Thin chicken. PS. 80% of the time. my order is wrong. Owners get Greedy. Or managers suck up. and cut out what chic fil A started on. thick chicken. well Folks. Not no more. I'm Out read more

Chicken is so good!! Quick, clean and friendly! Staff is always nice and respectful. Love being able to use app.

Can't get enough of chik-fil-a!! Two quick tips to make your experience even better: 1. The Chik-fil-a app is a must for any frequent eater! Seriously. Get the app and you'll quickly see why. Chik-fil-a is always sending weekly free bonuses (ex: free sandwhich, or a free breakfast sandwhich, etc)! Plus you can build reward points for each dollar spent and cash those points in for more free food! Get the app = get free food! 2. Try something new off the menu. I'm amazed at how tasty each item is! Just had the Cobb salad for the first time and it was legit good for a fast food salad! read more

Chick-fil-A - Fast Food Near Me - Tacoma, Washington

Chik-fil-a never goes wrong with comfort food. I've never been inside so I can't speak on ordering in. Yet, I've gone through the drive through countless times. The ordering is very simplistic. I love how they confirm a name to ensure they have the right individual at the drive up window. Drive through time typically take between 5-10 minutes which is pretty fast compared to other fast food joints. I will say one time I ordered "extra pickles," they literally gave me one. I just add pickles when I get home. read more

We went to chick fill a because a friend gave us some free food and it was amazing I ordered a chicken sandwich and some waffle fries then I got a strawberry milkshake I had not had their milkshakes so I was eager to try it. When I took my first sip it was AMAZING after that I kept drinking and drinking and it was so creamy and so delicious my chicken sandwich was amazing too I put mayo in my sandwich (dont judge me) I had my waffle fries and they were delicious too the service was so delightful and although is was a little busy I still enjoyed it read more

Long lines for overhyped food. Just get a chicken sandwich at any other fast food place. No sauce on the sandwich and no napkins when ordering from drive-thru. Why in the world no napkins?? read more

We come here consistently and every time we always have Brayan take our order. He's consistently been rude to us, the costumers, and whenever he's talking to his coworkers. His responses and comments are always very rude and seem to be unnecessary. Never any hello's or thank you's. Besides that the food is always good so that's what brings us back however, seems like we every time we're there he comes and takes our order we dread it because of his constant bad attitude. read more

The food is good but we ordered 2 chicken minis boxes and 2 hash brown boxes. We didn't receive the hashbrowns boxes. The kid at the front counter was half asleep so I get it was an accident. We're going on a trip so it was really annoying because we don't have time to turn around and correct their mistake. read more

Chick-fil-A - Receipt - Fast Food Near Me - Tacoma, Washington

I was thrilled to stumble upon this Chick Fil A in Tacoma. They make the best Cobb Salads. As usual, the staff was courteous and polite. My food arrived at my table timely and was accurate. The restaurant was clean and condiments were appropriately stocked. The parking lot was a bit odd, so I chose to park in the large overflow lot adjacent to the restaurant. Overall, wonderful experience. read more

We ordered chicken nuggets and waffles fries. The nuggets were slightly better than McDonald's and the waffle fries were disappointingly soft. Will not return to this restaurant maybe try a different location. read more

If I could give 0 stars I would. My husband and I went through the drive-true for lunch and they forgot to put my husband's sandwich in the bag . So of course we go inside to tell them and the manager was extremely rude to my husband. Also asked for American cheese on my chicken sandwich and opened it to be disappointed to see they put pepper jack. Do better, will not be going back to this location! read more

OK so this is the 3rd time I have been here. I don't know what the hell is wrong with me because each time I have went here I just keep getting disappointed. The 1st time my nuggets were cold and were not crunchy at all along with my sandwich was soggy. The 2nd time my waffle fries had no flavor they were cold , my nuggets were dry as hell no flavor. This time I got the spicy chicken sandwich and that was just ok. I don't get it am I missing something, what is the big deal about this place? Everyone was freaking out because they were building a chick-fil-a here. It's crowded 24/7 I don't get it. I am literally never coming here again. I already reviewed this place on here I think I gave it 2 stars. Well I'm going to give it 1 star now. read more

Chick-fil-A - Yay cold and soggy food!! - Fast Food Near Me - Tacoma, Washington

Me and my brother ordered ice cream cones and they weren't very busy and it took one hour but the food is great

Chick fil a:mazing. Now I don't have to fly into the south. I wish breakfast was served all day, but it's ok! I usually do #2 with chick fil a sauce and upgrade on large waffle fries. This establishment has coke zero, so I definitely get my refills for drink. They serve crispy or grilled chicken choices! When you dine here, the staff bring you your food. I don't remember it being like that in Atlanta, but it's awesome! Staff seem to enjoy working there and are considerate to customers. It's unbelievable to think it's fast food. Parking is inconvenient, and we had to park at Ashley's furniture (sorry!!!). read more

Chick-fil-A - Fast Food Near Me - Tacoma, Washington

They NEVER get the order right. They almost always forget some item or other. They charge extra for everything, but unless you check each item you can never be certain you are getting what you paid for. Most recently, when ordering via Door Dash, they forgot two orders of fries and the strawberry lemonade. When we called to complain, we were told to contact door dash, it's not their problem. Last time I order from them! read more

This is the first time I've ever dealt with rude employees at a chick fil a. This location sucks. They got my order wrong. And while I was waiting in the drive through I asked if I could just fix my order and get what I wanted. They had me park. Sat there for 20 minutes and no one came out. Didn't seem to care at all. I waited in the drive through line for 15 plus minutes so I figured they'd at least let me fix my order. Not to mention the rude attitude almost all the drive thru employees had. I mean I get it sometimes you have an off day. But almost all of them seem to not care at all. Like I was a burden. I just wanted chick fil a , like jeez. Disappointed and won't be coming back to this location. read more

Chick-fil-A - ows a sandwich wrapped in plastic - Fast Food Near Me - Tacoma, Washington