Looks like an RIP is in order for this location. So this review comes after its closure. The chicken was juicy but not flavorful, Mac and cheese was cheesy but lacked seasoning, coleslaw was mediocre at best again no seasoning. I like the honey mustard bits sauce can't carry the meal. read more

Big Chicken - Kids Mac N' Cheese - Chicken Shop Near Me - Tacoma, Washington

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The kids menu is of good value esp these days. $6.99 for the entree you choose with crinkle fries and a drink. My 4 year old had Mac and cheese and she enjoyed it. I had California sandwich with grilled chicken. The chicken had the life cooked out of it and somehow managed to eat it but was not a great moment in cuisine. The dirty fries on other hand were good. But overall $17 for subpar meal Much rather go to Habit burger and in Tacoma they are next door to one another read more

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The burgers are huge and offer a variety of flavors. They've got a good mix of sandwiches and sauces, so there's something for everyone. Place was clean, food came out quick, and it's already a family favorite. We'll def be back. Also having paper towels at the table is appreciated. read more

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It's a fast food chicken joint. It's kinda spendy for what it is. The chicken tenders were good. The BBQ sauce was okay. I didn't like the fries. They were an extreme version of crinkle-cut fries that were more deep cuts so they were almost potato-chip like. The employees were nice. All in all a passable experience. read more

New local place down the street. Looked cool to visit so mom and I gave it a try. She was not impressed and we haven't back since. The sandwiches were definitely big but nothing worth coming back for. The fries were so so. The staff was friendly but since new, they are still working out the kinks. Knowing that it is a Shaq restaurant, was hoping for more of a fun experience, but was disappointed. read more

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Yummy. First time in. We came in on Tuesday which is $2 off milkshakes. So why not??! We both ordered the peanut butter chip n chocolate. That was soooo good! It had the chips all the way to da last sip!! Very flavorful. I ordered the original chicken Sammy meal and bf had Nashville hot. It was quite hot which he enjoyed. But as we are getting older (lol) prob won't have that one again he said. It was a spicy tho!! Mine was perfect. And I love love love crinkle fries so I was in heaven. It wasn t too busy but was picking up for some indoor orders with kids and togo orders. Staff was great too. You can pick all kind of sauces and there is a list near the register. So go try it! Enjoy read more

Big Chicken - Peanut butter chip chocolate shake yum - Chicken Shop Near Me - Tacoma, Washington

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Bathrooms are very clean. But the diaper changer needs replacement. Outdoor seating available. Lots of drink options. Came in just before lunch and it was dead. Customer service was great! The food was alright. Sauces were good. The chicken was SuPeR thin (compaired to another fast food joint) but I appriciated the generious amount of veggies! The fried too are generously portioned. My toddler ate the mac and cheese so fast! Everything cooked and presented beautifully. But I'm a little tierd of the yet another fried food place. My husband likely will be back. read more

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All three food dates went great. The original is zesty and refreshing, the plain one is the perfect chicken sandwich/the best one I've had in my life, and the Nashville hot was hot dog. The service was cool. Ambience is cool too. Come here. It's well worth the hype and your money. read more

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Really great chicken. Their wings are perfectly fried. The original sandwich is amazing. Lots of flavor. I am not a fan of the crinkle cut fries but everything else is phenomenal. Get the Mac and cheese, it's outstanding! read more

Big Chicken - Chicken Shop Near Me - Tacoma, Washington

This place is a real one of a kind celeb-aroni joint; if you can imagine Shaq whispering in the ears of the employees to do things that might gather a chuckle and the look of shock and awe--real naughty place, villainous amounts of whip cream in the shakes, maybe cartoon chickens? read more

Big Chicken - Strawberry shake (half straw half whipped cream) - Chicken Shop Near Me - Tacoma, Washington

Came here after lunch and was shocked by the lack of respect from a cashier who talked to me as if I'm special. Receipt says her name is Honey C. She was acting more like a bees stinger. I literally was just walking in line and older lady in black attire, short haircut called me up. She already came off irritable like she hates being there, but got more rude after I didn't tip. She talked very noticeably slow to me as if I have something, I'm probably much smarter than her. I didn't tip cause her attitude, and I can understand food service cause I worked in the restaurant business, but I don't tolerate when it goes over. I've managed a restaurant before and proud to say I've never talked to a customer like how she did and would've fired an employee if they did the same. After I ordered, now I'm already feeling upset that this lady was on edge, and I'm literally standing five feet from the register cause there's like a group of people waiting for their food right in front of me, but when she calls me up she says "you forgot your drink and your sauces." Unsure why there was even a need to say that when I'm literally standing near the front. I literally look at her for a second now I'm thinking she's crazy and wanted to start a fight, but I just smiled and said ok. And then walked away. Tenders were on point, but there's always so much buffalo sauce on the buffalo chicken sandwich. Good fries. Will be back, needs to have better service and respect for customers, so uncalled for. Will be back for those tenders soon! read more

Big Chicken - Very rude cashier - Chicken Shop Near Me - Tacoma, Washington

Checked these guys out today, big Shaq fan! I cannot say anything bad about them at all, clean restaurant, good friendly service and the food was tasty. I ordered the standard Big Chicken with everything on it and fries. The chicken was tasty, but on the smaller size and the fries were really good. The only thing I was not impressed about was the price. $16 for a meal. If the sandwich was larger I could see that price, but honestly if I was hungry I could have ate two of them. Are they better than Chic-Fila or Popeyes,no, but I think they are trying for a fancier chicken sandwich, but I think the chicken sandwich has been played out. We will see. Anyhow, worth while giving them a whirl for you to decide yourself. read more

Lovely customer service but the chicken sandwich was underwhelming. The meat was juicy, outside crispy but overall a very average chicken sandwich for the price. read more

New sandwiches were served on grilled buns with hot and tasty chicken! I got a free birthday shake and the mac and cheese was so cheesy without being greasy! read more

I've been waiting to try this place out and it's open now! Fast food chicken - it's good and the staff is friendly! They were patient as we were ordering and helpful with sauces and made sure to verify that the meal was rung up as we wanted. No wait but some people (Sunday). Chicken was good and moist and toddler loved both the chicken and the mac and cheese. We got the side fruit for our kid but it was just a sweet fruit cup (fyi!) and there wasn't a milk option so we stuck with water. Employees were quick to clean up messes and wipe down tables. If I'm looking for some quick fried chicken I will come back here. read more

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Super excited about the Big Chicken off Pearl st in Tacoma!! Today is opening day!! Picked up lunch for a few of us- staff were so welcoming! Ambiance of the place is laid back. The menu looks great! I tried the Ultimate sandwich with dirty fries- really good! Off to a great start Big Chicken! So happy to have something new in the West End! read more

Big Chicken - Chicken Shop Near Me - Tacoma, Washington

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Nashville hot: chicken was nice a juicy. Every bite the chicken tasted fresh and just fried. Ultimate: the flavor was good. Everything mixed well together. read more

Big Chicken - Nashville hot and ultimate - Chicken Shop Near Me - Tacoma, Washington

This place just opened earlier in the week. So to be clear it is a fast food restaurant so I rated it within that context. The chicken was really tender and well seasoned. I had the spicy chicken sandwich and it was actually really spicy, I loved it! The employees were all very friendly and they understand that most people haven't been in before so they had a lot of good suggestions. I really recommend getting the big chicken sauce with your meal, it was really good. The meals are huge, so realistically the next time I go we will probably just get one meal and split it between the two of us. It's definitely still fast food and not really a healthy option, but if you're in the mood for a really good chicken sandwich big chicken is probably the best option in Tacoma read more

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Their Customer Service & Outstanding recommendations! Know for their Original Chicken Sandwich with their favorite recommended sauces and Pop-corn chicken! read more

Big Chicken - Front - Chicken Shop Near Me - Tacoma, Washington

Wow! I have to start my review by saying the service was great and kind and the menu was clear. We could see all the sauces and got to pick two thank you, Shaq. Heavily recommend the Nashville hot sandwich. And the mac & cheese is so so good. My man got the Shaq attack- he was content. I tried it and really enjoyed the barbecue sauce. It wasn't too sweet and the jalapeño slaw was so good. Big love for the Carolina hot mustard barbecue sauce. We were there at around 2 o'clock, and the ambiance was picking up more and more with more folks coming in it. Thank you to the great cooks and staff at big chicken in Tacoma, Washington. read more

The service was great . Very clean interior. The food was delicious. Kicks Chick fil a's butt. More variety and the portions were perfect. I'm usually not a crinkle cut fry fan , but these were really good. Crisp and yummy. I'll definitely go back soon. STOP READING THIS AND GO TRY IT ! read more

Fast friendly service! Tenders were juicy and crispy. And the eating area was kept very clean. Will definitely be back read more

Big Chicken - 5 tender combo - Chicken Shop Near Me - Tacoma, Washington

Great fast food chicken! Not a very big menu, but it's all good. Great fries! Friendly people. Clean establishment.

The chicken sandwiches are very good. Both types I had though had too much sauce. I like to taste the chicken. I also enjoyed the crinkly fries. Not a big fan of the mac and cheese. Needs more flavor and cheesiness. I will be back to try more sandwiches, the quality is a 10. read more

Decided to stop in and order a to go order ...and i was impressed. Great food, staff on point, and it was really busy. Chicken was very moist and my husband loved the Mac and cheese. I ordered a few things including the original sandwich. Hot and regular tenders, Mac and cheese, and fries. Sauces were also very good! Only confusing thing for me were the chicken feet to guide you to the ordering line...I clearly don't know what direction you want for chicken feet. Great, great addition to Tacoma, especially for those of us in the West End. (So sorry we ate everything before I took pics- next time for sure!) read more

The chicken tenders were cooked just right, tender in the inside and crispy on the outside, balanced spices, great flavor, goes well with the signature Big Chicken sauce. Dirty fries were good not drenched in sauce and fries were crispy. Not something I would order often but it was good to try and share. Mac & cheese lacked flavor cracker topping was OK. We will definitely visit again! read more

Big Chicken - Chicken 3 Tenders (Combo) - Chicken Shop Near Me - Tacoma, Washington

A really, really good place for chicken nuggets, sandwiches and fries. The sauces are yum.. and on another note this is one of the cleanest fast food restaurants we have ever been in. The servers were awesome as well read more

Have been here twice- today being second visit. Would love to love this place but just can't. First visit ordered chicken tenders, popcorn chicken, fries, the slaw, and Mac & Cheese. We tried a variety of sauces. Tenders were average. Popcorn chicken was "fine", fries nothing special (all small pieces), sauces average, slaw pretty good, and husband liked the mac & cheese. All together that meal was $33. Today disappointing. I ordered the tenders grilled. Yuck. They just were not good- odd smell from whatever sauce grilled in. I ate one. Husband not interested in them. Ordered fries- again mostly small pieces. Otherwise they were "fine". Mac & cheese still good. Husband ordered BBQ chicken sandwich. He thought it was good but not "come back" good. I went and ordered a sundae. They brought out a shake. I told them I ordered a sundae. Staff commented she thought I had, so she gave me a sundae & said to keep the shake. I thanked them but looked at receipt. I was charged for a shake so ... I am sure this place will do fine or ok although spendy, especially if you have kids but I compare these chicken places to Raising Cains- not even close to that quality!!! By the way- all of these Counter Order establishments need to get rid of the " tipping option"... IF I ORDER AND PICK UP MY OWN FOOD AND THEN EMPTY MY OWN TRAY IN TRASH, WHY SHOULD I LEAVE A TIP??????!!!!! Ugh. If we need to eat close to home, going to Habit Grill instead. read more

This place is like Chick-Fil-A on steroids. Came here on the way home on a Wednesday night and there was not wait (except if you order a milkshake, it took awhile). I ordered the Ultimate and couldn't finish it. It was like 2 meals in one! You can sub out your fries to any side so I chose the dirty fries. (There was an additional cost for this which they did not mention so be warned) Hubby ordered the Shaq Attack which, if you like spicy, was far superior - jalapeño coleslaw for the win! YUM! I think it's a pretty solid chicken sandwich without all the extras on it. I think I'll try that next time. I loved the Stubborn sodas on tap and appreciate the paper towel napkins on every table. Tried to upload my points into the app but Tacoma is not listed as an option yet and you have to enter a credit card in order to start collecting. read more

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Great delicious experience at Big Chicken. Will go back for sure! Way to go Shaq! The employees were kind and friendly. read more

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It's my second time here, but it's my fiancé first time here.. I got caesar salad and he got Shaq Attack with Mac & Cheese. I would definitely come eat here again read more

Big Chicken - Caesar Salad - Chicken Shop Near Me - Tacoma, Washington

It's open. And we have Shaq to thank. A chicken sandwich is my favorite IF it's done well. I got the one with Mac and cheese on it just for funzies. Delish. Now you know Mac and cheese has a very mild flavor so I could take it or leave it on the sando but it was good m&c. Crinkle fries are also my favorite when done well. Mine were perfect, my mom's were undercooked. Easy fix. It's way too noisy in there for this neurodivergent so I'll take it home next time. read more

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Food is phenomenal,the employees are super nice and the lobby is usually packed with people talking amongst themselves.

Crispy chicken! Yummy! Great service and great flavors. Love that new places are opening. Also noticed they have a liquor license now. Wonder if they'll be serving drinks. We order a classic chicken sandwich and nashville hot chicken sandwich. Both were delicious! Foot traffic in this place was on going but quick turn around. Also, I see people complaining about the tip machine. All systems come with the tipping option. Just don't tip if you don't want to stop complaining. read more

tasty, juicy, tender, crispy fried chicken. loved it! friendly staff, clean dining area, and bathrooms are super clean is a definite plus. great attention to detail read more

Chicken and Fries both very solid! The chicken sauce is well seasoned and flavorful. The Mac and cheese is panera with some cheddar mixed in. Does not taste fresh or homemade at all. Overall chicken and fries are worth it - pass on the mac. The place itself is cool. The service was accurate and prompt. read more

The food was all fresh and tasted great! We ordered the chicken strips Nashville hot style and they were the perfect amount of spicy. All the staff were super friendly, and helpful. If you dig hot chicken this place will not disappoint. read more

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Crinkle fries are the low ball of fries and we tried the second day of opening and I wasn't a fan of their chicken . The sauces are good but fries weren't hot or fully cooked , the chicken was dry and breading wasn't sticking to chicken . If you want a real chicken sandwich that will blow up out the park you gotta hit up super chix and their fries are amazing read more

Big Chicken - Chicken sandwiches crinkle fries and sauce - Chicken Shop Near Me - Tacoma, Washington

I love big chicken. Food is amazing. Service is good. The price is fair. I just wish there was one closer to my home.

After my meal I was left feeling very satisfied and excited to try other menu options ! The staff was helpful and friendly. The restaurant inside was very chill, quiet and it wasn't too busy so I got my food pretty quick. I'll definitely be returning. read more