Waited over twenty minutes for a two piece meal. While several people behind me got their food. Lousy service but I must admit the food was excellent. The chicken was hot right out of the frier and the skin was very crispy. After enjoying the meal I had to come back and update my review on the entire visit. Sure I was disappointed with the young staff who were probably new or just not the best of help. The favor and quality of the chicken was very good so I going to raise my rating up to a 3. The chicken deserves a solid 5 read more

Ezell's Famous Chicken - 20 minute waiting time - Southern Near Me - Tacoma, Washington

The cashier made me wait for 15 minutes before taking my order. There was no one else in line. Very rude read more

Ezell's Famous Chicken - Southern Near Me - Tacoma, Washington

Today was my first time ordering online for take out. The process was super easy. I did end up waiting a few minutes inside for my order but they were quite busy and it wasn't a big deal. Sad to say, I took no pictures. Once I sat down to eat, I basically inhaled it. I ordered the spicy chicken tenders combo which came with a roll and I ordered the mashed potatoes and gravy. The chicken tenders were crisp and had a nice heat to it. Not too spicy. The roll is consistently so good. One never feels like enough but I know if I order an extra it wouldn't leave me with that wanting more feel. This time was the first time I've ever tried the mashed potatoes and gravy. I really enjoyed it to the point where it's my new favorite side. The potato was creamy and smooth with the perfect amount of gravy. I thoroughly enjoyed how there was black pepper in the potatoes. read more

I am so happy that I gave this location another chance to impress me. Since my last visit three years ago, a lot has changed. This location has gone through a management change. Furthermore, the service has dramatically improved. The service is focused on the needs of the customer. The food is now fresh, tasty, and hot. The fried chicken tasted like it was homemade. Clearly they have devoted themselves to following the original recipes of the founder. The ambiance consists of cleanliness even in the restroom. If you have not been to this location, or if you have not visited for a while, I recommend you do so. The new direction is refreshingly good and the food is too! read more

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Do not ever go here if you would like to be helped in a timely manner they have the worst time management skills. I waited for a total of an hour for my two meals. They kept saying the macaroni cheese was out so I had to wait for that and then once that was out, then all the tenders were out because the tenders that were ready for me they gave to somebody else who wasn't waiting for mac & cheese and then finally got all my stuff ready and then oh they didn't have any Cajun fries ready so all of my food got cold while waiting for Cajun fries is the worst experience ever. I'm never going back here. read more

Great chicken and nice servers. I thought the amount of food was perfect and the pricing was reasonable :)

3 stars is an absolute BS rating for this fast food chicken...food is amazing. Try it...I recommend the spicy and rolls It is fast food...remember that KFC like during your review read more

I apologize and dont know how it happened but I posted a review for this restaurant by mistake! Its a review from over a year ago. I dont use this app very often at all, so I apologize!! The food here is always amazing and im sooo sorry I somehow left a bad review here instead of where it was supposed to be for Bs hot chicken!! Im not sure how to delete the original one. read more

Service was not reflective of actually acknowledging me as I entered. Staff was too busy " playing " with one another and checking their phone. I was disappointed that others might experience similar experiences. Food ( #1/2 gizzards) were nearly impossible to chew. Tough and batter was under seasoned. Food was not warm though I had waited inside the store for it to be completed. I will never consider going there again. This was the Federal Way store. I didn't notice the address until after completing this review. Please repost it at the correct location. read more

chicken has no flavor what so ever and price was exorbitant for 4 pieces of chicken. Ordered side of fries and those were just Wilco crinkle cut fries that were bland also. Will never waste my money here again read more

Not bad but not overwhelming either. We tried this place on a recommendation while we visited Seattle. The chicken was pretty good. So was the mac and cheese. The staff was really friendly but it took a minute to get our order out. The rolls were really good. read more

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I came in back in February 2022, the food is so freaking food. The service is quick and friendly. Definitely recommend. read more

Ezell's Famous Chicken - Southern Near Me - Tacoma, Washington

Top notch fried chicken. The color is just right and the crisp is to die for. The actual meat is juicy ( I ordered dark meat). I felt like the dinner roll was just right- dense yet airy, very soft and flavorful. I got the side of baked beans (quite sweet but delicious) and the coleslaw which is also good but I'm tempted to pepper it. I came in with a mobile order on a Sunday night and waited longer than expected but no worries- worth it! The dining room is small and probably only seats 6-8 groups. read more

Ezell's Famous Chicken - Perfect crisp - Southern Near Me - Tacoma, Washington

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4 chicken pieces. Took 30 minutes when the cashier said it would be right up. . Maybe it's better to have it delivered. Then you'll know it's going to take some time. When I heard them calling out number 21 when my order was number 99. That's when I walk back up to cancel my order. And to think I always tip once I get my food at 50% of what I buy. Terrible service and employee seem to be entitled Good thing he doesn't work for me. He would be washing dishes so the know the meaning of customer care.. if you look at the video he seem like he doesn't care about this establishment Be to call in the orders. You'll definitely know when it's ready for pick up. Management you can contact me on here. Good thing your federal way store only took 3 minutes for my family order read more

Ezell's Famous Chicken - Workers talking and laughing well people wait. - Southern Near Me - Tacoma, Washington

Loved the 8 piece chicken and the coleslaw. Friendly service, food ready on time and a clean store. read more

Really great food, get the spicy chicken, it's not actually spicy just well seasoned. I love their rolls too, I could eat a dozen of them eazy. Prices are reasonable too, they are significantly less the other chicken places and you get way more food. My only issue is service is often kinda slow, it's not unreasonable tho so it isn't the biggest deal. It won't stop me from getting amazing chicken. read more

Slow service waited 25+ minutes for 1 order of a 1lb of chicken strips Mac and cheese and mashed potatoes. Chicken breading was extremely bland like it wasn't even seasoned also not very most, Mac and cheese was very average not anything good though and mashed potatoes were straight up gross, expensive poor service and mediocre at best food. I would not suggest this place if you want good chicken go to buddys chicken and waffles in Tacoma! read more

Normally we Love Ezell's. We have an Ezell's night at least 3-4 nights every month. Historically, service and food is great. However, tonight they dropped the ball. We ordered original chicken but we were given spicy, and over cooked chicken instead. I didn't discover the problem until I got home 30-min later on Fox Island. This sort of mixup is happening more and more often lately. As I said, we love Ezell's, but I will think twice before I make the one hour round trip in the future. read more

A long- standing neighborhood favorite, but it's a mite hard to understand why. I stopped in for lunch today and ordered three chicken tenders with a roll and cole slaw - a combo which came to $14.20. (The card device encouraged a tip, but the bland and emotionless young woman behind the counter had done nothing to earn one.) Ten minutes later, my order is ready in a bag, as I had not been asked if it was to be to go or in-house. The chicken was tasty but, in total, might have equaled a single chicken breast, the roll was apparently home baked, but no butter was offered. The slaw was wet and boring, aside from a hint of horseradish. I received no fork, so I had to ask for one from another counterperson who seemed annoyed to have to give it to me. The staff apparently gets along well with each other because the loud chatter never stops but this customer got the absolute minimum attention or assistance. Next time I'd like chicken, I'm going elsewhere. Disappointing. read more

I made the mistake of coming back here. Haven't been here in quite some time (I had forgotten why). The chicken is not bad (very crispy. Very juicy). It's just, COMPLETELY UNSEASONED!! Got the Macaroni and cheese (taste old. Dry). For the price of they charging me ($26 for 3piece tenders, two sides, and a Breast), this was a $10 meal. Not $26. I could have went to Southern Kitchen. The service was very good though. read more

The second you walk into this restaurant the first thing you notice is how good it smells inside. The fried chicken is so juicy on the inside and crispy on the outside. Definitely better tasting than KFC and Popeyes. The mac n cheese had great cheese pull. What really sets them apart aside from their chicken is their fresh rolls. They're so soft and warm and have a thin sweet buttery glaze on them. The perfect addition to the meal. The young lady that took my order was soft spoken and polite. They were out of potato salad so I was a bit bummed about that but the chicken, rolls and Mac n cheese made up for that. This location is 1 block away from St. Joseph's hospital and is located in a small shopping center with its own parking lot. I wish we had an Ezell's closer to my home. read more

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Everyone suggested I eat here when I moved here. I'm assuming this used to be a great place for chicken. I unfortunately am not a fan. It was over cooked, overpriced, and sides were bland. I only enjoy the bread. The strips are the better option for chicken. I've tried two locations and it's been the same. Service was cool and the inside feels like any other fastfood. read more

Went on recommendation of a co-worker in between appointments nearby. Location a bit sketchy so I'm glad my husband was able to accompany. It's an order at the counter sort of place. The young person taking our order polite and helpful. They seemed to be out of a few items which was odd given the time of day. All that aside the food was great! I had spicy chicken strips, he had original. Happy to report no weird meat pieces; flavorful and fresh. The bbq ranch sauce complimented the spice just right. Rolls were soft. Would like to try some of the other standard sides: can't go wrong with macaroni and cheese or coleslaw! read more

Very good food, ambiance and atmosphere. The location is convenient and accessible. I'm going to hit it up in the evening as I tried it initially for lunch. read more

First visit, not good... Chicken look & smell burnt, Mac & cheese dry, corn taste & look like can corn (very soupy) chicken strips were tasteless, mash potatoes & gravy should be called gravy with a small scoop of potatoes, okra was half batted but roll was good. also charged 8 cent for a bag although we dined in... not optional. Hidden-Valley Ranch to go cup for dipping sauce. Floor very sticky & dirty otherwise clean. Customer service was good... I think it was the manger on duty. All other staff were nice & professional. read more

This used to be my favorite place for fried chicken but it has gone to hell lately. I gave them a second chance last night and was really disappointed. I ordered a 3 piece meal, all dark, spicy, with two sides through door-dash. I got two pieces of dried out white, and one dried out thigh. I only received one side. I'm sad to see this place go so far down hill. read more

Arg. If I would have wrote a review on my first visit two months ago it would have been 5 stars. However my visit last week would have been 0 stars. Previously visit service was fantastic, food was served fast, food was hot, food was moist, and delicious. Perfect chicken. This visit service was fantastic, food was served fast, food was hot, food was dry as heck. Almost like it was under a heat lamp for hours. I don't understand it as the place was busy and they were pushing out a lot of food. In hindsight everyone in front of me were orders pounds of tenders so maybe that stack of chicken was sitting there for a bit. I will try it again as I love fried chicken, but the last order was half eaten. read more

Stopped in from outta town. Told the guy at the counter I had never eaten here before. He said, "well welcome in." He was nice. I took my tenders and potato salad to go. It was really good. read more

Driest/blandest chicken I've ever eaten and I lived with a European family for over a decade... Smh Ezell should go on head and rename the restaurant (if you can call it that) to Kylez. On a good note they quickly made my order. Was only 4 people dining at 5pm (dinner rush) I definitely should have taking that as a warning sign. read more

Ezell's Famous Chicken - Sand... I mean chicken... Sadly I got 8 pieces maybe I could sharpen my knives with it cuz it's not edible at all. - Southern Near Me - Tacoma, Washington

Great chicken, excellent sides, wonderful service. It's nice to get food from people who seem to really care about what you've ordered, and want to make your stop a positive experience. Warm and friendly service plus delicious food. read more

It's hard to find chicken places these days, you have to look at a gas station or a grocery store. As one of the last true chicken joints in the area, I think Ezell's does a fantastic job. The chicken pieces are recognizable, appropriately sized, not greasy, it's well seasoned and tastes like chicken. I'm pretty particular about my sides and for me at least the beans and the Mac and cheese had great flavor and were prepared well. read more

This place can be packed during the lunch or dinner hours. Once you get your order placed the wait is pretty good. Good food especially their fresh baked rolls. read more

We are originally from Atlanta Georgia and haven't found any place that knows how to fry chicken right. Ezell's chicken is crispy at tender and not too salty, which I love! The fried chicken tenders were varied in size from regular to really giant pieces. I was almost worried that it wouldn't be cooked through. It was cooked perfectly. We also tried their fried okra, which really hit the spot! Thank you so much. We love Ezell's now. We will be back! read more

Sign says open at ten thirty. Internet says open at ten thirty. Door was locked until eleven o'clock. I can see three employees in there-I've watched 6 customers leave. Four customers are toughing it out. Three of the four were door dash. I was the first customer in the door, the last one out. I ordered first and paid first-they fulfilled the door dash orders first. Best chicken in town doesn't do anything if they don't do right. Review lost it all when ten minutes later I didn't have any utensils to eat baked beans or mashed potatoes with not napkins to wipe my face or hands. Really? . I love relaxing lunch in the park. Not today. Never again! read more

Ezell's Famous Chicken - Southern Near Me - Tacoma, Washington

I ordered 3 piece chicken tenders; the chicken was delicious but I think the price was high. Ten dollars and some change seems high for 3 pc tenders with no sides/drinks. read more

Work at the local hospitals, Been going to this Ezell's for years, never had any issues. Lately it takes me up to thirty or more minutes to get food, and even then it tastes rushed and underdone. I always love to support a local business but falling standards and poor customer service make that more and more difficult. Hope it improves. read more

Usually love going to this location and food is always great. However, today my husband and I ordered spicy chicken tenders and we received original. No problem, walked food back to ask for spicy and Tara the cook came up hostile and rude saying she cooked it and knows it spicy without looking at food. Very unprofessional and seemed ready to pick a fight instead of helping us out. Vani who was working the front register was so nice and sweet and apologized for the cooks reaction. She shouldn't have to apologize for anyone. She had great customer service. Probably won't come back to location. read more

I have heard so many great things about Ezell's chicken. My husband and I finally went to the Tacoma location. I was so bummed. The chicken looked great, good color, crisp, but, no flavor. My husband thigh was so overcooked it was dry as a bone. Mac and cheese. Blah. Over all totally underwhelmed. We didn't even eat our meal. Mashed potatoes and gravy were very good. Nancy read more

I used to like this place, but lately they've been very inconsistent. I keep giving them chances and keep being disappointed. There's always something wrong with my order and inconsistent food quality. Most recently, they sent me a dinner roll and chicken that was nearly burned. My patience has run out and I won't be ordering from them again. read more

Ezell's Famous Chicken - Overcooked dinner roll - Southern Near Me - Tacoma, Washington

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We always get Ezell's when we visit family in Tacoma. Erica made our day this trip. I placed a very large family order with items like okra that them cook to order. This gave me time to watch Erica interact with a multitude of customers during the height of dinner rush. What a joy. When my order was ready, she carried half of the load to my car for me. Great food and sterling service. Peach cobbler made the mea. Thanks, Erica. read more