Good service. The burgers are really warm out of the oven. Good people. Free refill for my Dr Pepper soda drink 6 times.

The burger was for my friend and I ordered their jumbo spiced chai vanilla shake bc I was hot on muggy day and all I wanted was this delicious shake and It didn't get it delivered! 10.78 shake. Do better bc I won't order again. Want something apparently you need to go there to receive your whole order. read more

I was disappointed by my experience because the temperature inside the restaurant was extremely hot. While I completely understand that it's been unusually warm outside and that weather can make it difficult to keep a building cool, the conditions inside felt excessive. What concerned me most wasn't my own comfort it was the staff. The kitchen employees looked visibly overheated and exhausted, and I genuinely worried about their health and safety. No one should have to work in conditions that appear unsafe due to extreme heat. What made it even more concerning was that, from where I was sitting, the person who appeared to be the manager spent much of the time sitting on a phone and computer while the kitchen staff struggled in the heat. I understand there may have been responsibilities I couldn't see, but it was difficult to watch employees who looked overwhelmed without seeing any visible support. I hope management takes this seriously. If the restaurant cannot maintain a safe working environment for both employees and guests, it should consider temporarily closing until the issue is resolved. Employee safety should always come first. read more

I returned after a 45-year absence and my best girl and I have undertaken a search for the best burger in Tacoma. I of course went to Frisko Freeze, the burger bar of my childhood. Shake Shake Shake was the fifth local burger bar we tried thus far and it is hands down the best so far. I ordered a double cheeseburger, she-who-must-be-obeyed a cheeseburger. The patties were nicely prepared and cooked, and, most important protruded beyond the bun. Oh, the malts. My best girl ordered a chocolate malt. The lovely staff gladly and with no fuss navigated my adding chocolate and malt to their coconut and banana shake. We both vowed to return just for the malts so delicious were they. French fries were nicely prepared although I expected a bit larger portion for a basket. Next visit we'll order regular fries just to experience portion size. Ambiance? Shake Shake Shake is a 50's style diner with a Jetson's twist. Yep, until we discover better, Shake Shake Shake will be our go-to burger and shake destination. read more

Shake Shake Shake - Double cheeseburger, no onions. Mmm, mmm, good. - Burgers Near Me - Tacoma, Washington

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Don't order the side salad. It was just a small box of wilty slimey lettuce for like $5.50. No other veggies or even dressing. Just a box of lettuce. The burger was practically tasteless. I don't know how it's possible to make American cheese tasteless but it was. The meat was completely unseasoned. read more

Easily five stars. Even though it was busy, we didn't wait too long, but it was worth it. The burgers taste so fresh and so well seasoned. The sauce was perfect. The bun was grilled, but soft on top. The crinkle cut fries were also very good. I think anyone that gives them a bad review does not understand the concept of what it is. For what it is, the quality is very good, and the taste is amazing. read more

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Very cute spot with a delicious milkshake recipe. Everything about the experience to include kid friendly-ness was awesome. I felt like my smash burger patty looked like lace- a little too much air and not enough meat but that is possibly just my preference. read more

Shake Shake Shake - Single Classic cheeseburger - Burgers Near Me - Tacoma, Washington

Food tasted good, grossly overpriced. Cashier asked for a tip just for taking my order. $25.00 got me a kids meal ! Will not be going back. read more

Shake Shake Shake - $25.00 kids meal ! - Burgers Near Me - Tacoma, Washington

We were recommended this place while we were at Mary Bridge for my son. We always try to find places we don't have in our area (aka fast food chains) and this place is quite the gem. The service was great. We got there right after they opened and it wasn't super busy. We were helped and we sat down. The vibes is very burger shack. It's not fancy or anything but it's definitely fun. I love the bar type seating round the center of the room. The shakes are delicious and you get a lot. Our food came out pretty quickly and it was, so dang good. The burgers were perfect diner/burger shack burgers. They had flavor and were so delicious. The fries and side are fried and season to perfection. The sauces are also amazing. I'm so glad we found this place and can add it to our list of places when we come to Mary Bridge. read more

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I used to work for this place for about 2 months. The place was always disgusting and they never gave a shit about cross contamination. No leadership. Always just the employees opening, running, and closing the restaurant. Don't eat here unless you have medical insurance and ok with contracting some sort of food poisoning. God forbid you use a cordless vacuum to vacuum the rugs instead of the 20 year old POS corded vacuum they tell you that you must use. I was fresh out of the military and was told that I couldn't be trusted with a brand new vacuum. How crazy is that?They are more worried about making/saving a buck than keeping a sterile and safe work environment. 10 out of 10 DO NOT RECOMMEND read more

I was just curious as to why a tip is automatically expected for a takeout order? There is no way to opt out either. This is a bad look Shake, Shake, Shake I no longer be ordering from your establishment. read more

AMAZING Double Burger. Chill vibes. Passing from Seattle to Portland and needed something quick, filling, and yummy. This place checked all three boxes. We would certainly stop here again! read more

Stopped in for lunch for corn dogs and tater tots. Ordered at the counter and food was fast and as expected. Condiments were easy to get and restaurant was clean. Good spot when you want to have a corn dog, didn't quite have ea big enough appetite for a milkshake but those are so good, too. read more

Shake Shake Shake - Stadium burger, mushroom Swiss burger, fries, and onion rings - Burgers Near Me - Tacoma, Washington

We stopped for lunch on our way up to Seattle from Portland and loved our experience at Shake Shake Shake. The food was excellent, but even better was the portion sizes and the prices! The milkshakes were also amazing. read more

Food was great, quick and fresh. Would definitely come back. The old school diner interior was very cool.

Wow this burger is what I needed in my life today. So big I almost couldn't finish it, paired up nicely with their fantastic onion rings and a Nutella shake. My wife had a stadium burger and an almond roca shake, both of these were wonderful too. Also I totally dug the vibe. The owner said they found many of the decorations at a bowling alley, but it sure didn't feel like it, it just had that classic diner feel, I can't wait to make my move to the area and eat here regularly. read more

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This is a really cool place aesthetically but boy does the service suffer. When I visited, there was only one other person in the restaurant and I'm certain that he'd already ordered. There was one employee, and she was stocking thing or making place settings or something when I entered. I was not greeted nor given any instruction. I found the area where you order food, and I stood there for quite some time before the employee came over and asked if I would like to order. I ordered a Jumbo Smitty and a side of BBQ Bacon Cheesy fries. It took longer than I expected for my food to be prepared but I knew it was ready because the cook hit the bell to signal the other employee that my order was ready. She had just been helping some other customers and didn't hear the 'DING' and so my food sat there. It sat there for so long that by the time she realized that it was up there and finally brought it out to me, it was cold. The 1/4 lb patties must weigh 1/4 lb before they are cooked but as you can see in my photos, that does not look anything like 1/2 lb of beef and for $14.79, I was sorely unimpressed by the burger. Since everything here is ala cart, the fries cost me $11.49 and there were so many that I couldn't eat them all, but I wasn't very impressed with them either. They did have more bacon on them than I had expected so overall, that was probably the best part of my visit. I can't blame the restaurant for it but while I was there, two women came in with a toddler and they were being very rude and crazy loud. I had to get up and move to the back of the restaurant to get away from it. Then a huge crowd of people came in for what looked like a student government meeting of sorts. I overheard one woman asking if their order would be ready soon as they were on a time schedule. She informed the employee that they had placed their order online and set the visit time for their arrival and the employee said that they had never received the order. So, they had about 25 hungry people who had already placed their orders and limited time but no food. I don't know who's mistake that was but if that's the way this place is run, I don't see them being very successful in the future. A cool vintage interior and very loud 50's music can only carry this restaurant so far. They really need to work on training the employees in customer service and attentiveness. As for the food, it wasn't good enough for me to become a repeat customer but if you haven't been here, don't let my review stop you. Go see for yourself and hopefully you have a better experience than I did. Cheers! read more

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I thought it was yummy, we were the only ones in, the atmosphere was very cute, nice calm music, yummy food, overall good experience, decent prices! read more

The service was fast and the milkshake was milky. To Me the ambiance was very 80s but in a cool way read more

Shake Shake Shake - A mini milkshake - Burgers Near Me - Tacoma, Washington

Looking for a local burger spot and we found an amazing retro hole in the wall. This place is a gem. We each had the Smitty which is a 1/2 burger on a French roll. The roll was so fresh as were all of the ingredients, we shared a basket of fries, they were piping hot and crispy to perfection. We topped off with hot fudge milk shakes that were the best the each of us had ever had. The music is an eclectic mix of 80's and 90's. The service as quick and very pleasant. Will return again and highly recommend !!!! read more

Shake Shake Shake - Interior - Burgers Near Me - Tacoma, Washington

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My husband and I were in the area and I really wanted to try this place out. The interior is retro but looked great! You order your food at the counter then can go find a seat. The employees we had encounters with were super nice! I liked that they had an updated payment system so you can pay with even your phone. I ordered a single classic with cheese plain and a basket sized fries. My husband ordered a jumbo smitty and a small order of tator tots. The portion sizes for the sides were a lot so that was nice. My burger was a bit flat and the bun tasted like flour but otherwise it was fine. read more

Shake Shake Shake - Single Classic with cheese and a basket size of fries - Burgers Near Me - Tacoma, Washington

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Incredible milk shakes, courteous staff. Great comfortable establishment. Super good food too.

Yummy! We went in for a shake and I couldn't make up my mind between chocolate and salted caramel when the person behind the counter recommended getting a combo! I was like, "Oh, I can do that?!" And she said, "Absolutely!" She was very nice and I'm really glad that she suggested that because it was delicious! I didn't even want to share it with my husband! So good! read more

Great smash burgers (I guess not technically smash as they are not grilled on top of onions). Edges were so crispy you could hear it as you bit in. The cheese was melted just right - gooey but not a see-through runoff. Butterscotch milkshake was also an excellent treat. read more

I'm giving a 1 star based off the food. The food does not match the cost. I had the breaded chicken sandwich and it reminded me of a McDonald's crispy chicken but 3x the price. I'd have rather gone to McDonald's than shake shack. The service was great. The restaurant was clean. But it was also in a new development. read more

One of the best burgers we have tried in the area. The inside gives an old school diner vibe, super cute. Service was good, pretty fast too. We loved everything we ordered. The burgers were amazing. If you love a thin smash burger patty you will love this place. Fries were fresh & look basic but they were actually really good. Got one basket of fries & that was more than enough to share between 2 people. The fry sauce was also good. Chocolate peanut butter banana milkshake was amazing, one of the best milkshakes I have had, but again that was huge. Everything pictured was about $40 so for a burger place I do think that is a little pricey but delicious food! Will definitely be back. read more

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Didn't know they were smash burgers but boy were they good! Inside was just a little dirty but really enjoyed the vibe.

The burgers and fries here are tasty! I got a vintage diner vibe walking in with all the bright colors and furniture. We ordered the following: Mushroom Swiss Burger for $8.99 Single Classic for $7.49 Basket of fries 3 Sauces: Umami Bomb! Garlic Mayo, and Truffle Aioli Their burgers come with a brioche bun, which is very soft. I loved the Mushroom Swiss Burger. It was LOADED with mushrooms. The sauce in the burger was also very flavorful! The only thing I would suggest is making it a double with the patty to balance out the mushroom-to-patty ratio. Their patties are pretty thin. My husband had the Single Classic and it reminded him of a Big Mac. The fries came out very crispy and fresh. And the sauces were made with love. I would highly recommend the Garlic Mayo if you are a fan of garlic. I enjoyed that the most. Service was good. There was only one staff member, but she was nice and welcomed you as you walked into the restaurant. It's a good place for a quick bite. read more

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Sunny Sunday Afternoon and we were craving "summer food". I told my husband to pull up to shake shake shake and if there was parking and it didn't look too busy, we'll get our burgers from there. We found street parking immediately so it was meant to be. There was one family in line ahead of us when we walked in. They are currently closed for indoor seating but the patio is open. You order first, then take a seat/wait. We ordered 2 burgers, an onion ring and a fountain drink. Yes, to share. $29 + tip. Dips are extra. Sides like fries are a la carte. I think it's a little pricy. We took a seat at a picnic table out back and we're told 15-20 minutes wait. Again, there was nobody waiting inside and there were about 6 tables outside. We waited and waited, 35-40 mins. Ugh. So hungry! The employees would come out every 5-10 mins with one tables meal. We would cross our fingers Finally our food arrived and it was DELICIOUS. Yummy enough to say it's worth the wait. It's just, pricy... and slow. read more

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My favorite burger spot. Very well rounded with great quality of fries, burgers and shakes. My wife and I love coming whenever we stop by in Tacoma. I always make sure to grab a Tiger Shake and she loves the Strawberry Shortcake! read more

First time and last time ordering from here! Got off work it took over an hr to get after ordering with door dash and when using them I don't expect my food to come super hot but dang cold, soggy and tasteless. No thanks order two double double cheeseburgers only one had cheese. The so called box of fries and onion rings. So because they call it a box they charge almost 6 bucks for it and now I know the prices are higher using door dash then ordering at the restaurant but that's still a lot for practically nothing and for it to come with no taste and soggy. Lettuce was soggy burgers bland as all bland can be. There are way to many good burger places around then to waste my money on soggy fries and burgers. read more

Shake Shake Shake - Burgers Near Me - Tacoma, Washington

The service was amazing, Sarah warmly took my took my order and I had barely taken my seat when we received our food! I ordered the chicken and avocado burger with mayo and the bun was amazing and fluffy yet crisp and the burger was delicious. I ordered a milkshake as well and it was one of the best I've ever had, I will definitely be returning when I am in the area. Thank you, shake, shake, shake! read more

Was there on Thursday got a Strawberry Shortcake Shake. There was no strawberries in it or a strawberry flavor either. It was horrible especially for the price. Also got a single hamburger. It was so greasy. Not good at all. I don't recommend. read more

Continuing the age old search for a good go to burger led us here after a movie at the Grand. I had the single classic without secret sauce and my husband had the mushroom Swiss burger. We split a large fry and jumbo hot fudge milkshake and our daughter had the kids chicken strips. My burger was really good! It was cooked well, the veggies were crisp and the bun soft. I am glad I only got the single and shared a fry because I was stuffed when I was done. My husband really liked his burger too and his only comment was that it had a bit too much mayo. Our daughter, predictably, barely touched hers but that is more about her being a toddler. We all really liked the shake as well. The theme is fun and the staff nice but what I really liked was the huge windows looking out over the street. It was fun to eat and people watch. read more

Great food ...great service...& The shakes are like those we got long ago. Brings back memories from years gone bye

I'm amazed this place is popular. The shakes are good, but everything else is substandard. We waited nearly an hour for thin, overcooked, dry cheeseburgers and burned cheesecurds. After around 30-40 minutes we asked a guy behind the counter if our food was coming up and he said he didn't know, shrugged and walked away. The table looked like it had never been wiped down. We won't be back. read more

Loved the vibe of this place! We felt it was so cute. We sat near the fire place which we loved. All the food was sooo good it is definitely worth the try. One of the best places I've been to in the area so far. And the service was great! read more

Cute little old-fashioned diner feel. Counter seating, indoor tables, and outside under the umbrellas. Stopped by with my daughter- she got the Mini Classic w/cheese, a fry with Umami bomb sauce, & a lg Chai shake. I got a Double Classic as a lettuce wrap. Quick & friendly service! Food was good & came out in a timely manner. I ate about half her fries & sauce waiting for her to get off her phone, when a duck walked up to a lemonade stand and said to the man, running the stand "Got any grapes?" read more

A couple folks had recommended this spot to me and I was really looking forward to trying it! I ordered online for pick-up and after arriving, I was bummed I decided on takeout because the old school diner vibe of the restaurant was really cool and fun. Parking was difficult - looked like street parking only, and most spots were taken as it was the afternoon on a workday. The service was super quick even though it looked pretty busy, though they did forget the regular fries I'd ordered. I didn't realize till after I got home though, and honestly the burger was so delicious I wasn't even mad. The patties are thin so the double was the right choice for me, and it was seasoned to perfection. Probably one of the best burgers I've ever had! I also enjoyed the chili cheese fries, which were large enough to share (lucky me). I can't wait to come back and bring my friends from out of town here. read more

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Went here many years ago and it was great but a lot has changed. You almost feel like a burden to the staff when walking in. No smiles, no welcome, nothing. Should have walked out at this point as it sets the tone. Burgers were made way too quick and they are thin meat patties and flavorless with too much thick dry potato bun. My 8 year old even said it was too much bread and not good...I could make a way better burger at home as it felt slopped together and very cheap. Now, the shakes - which were made by a staff member who looked as though they didn't want to be there...the shakes used to come in glass with the side metal carafe but now they are just in plastic and overloaded with whip cream and very messy. I ordered chocolate banana and there was absolutely no banana in the shake. I could also complain about the fries and onion rings...for lack of better words - I won't be back. Cute decor but unfortunately there are far superior burger places in tacoma. read more