5 times in a row i get a bucket of chicken , get home and no gravy and give me the wrong order

Bought dinner from Jollibee Wednesday night drive through in Kalihi went home to eat dinner open the bucket of chicken dam thing was raw as hell went back to Jollibee spoke to one manager showed him the raw chicken cook came running to the front what's wrong sir chicken is raw oh no it's not cause it's in a pressure cooker cook grabs the chicken with bare hands run in the back other manager comes from the drive through with another chicken saying it's cook sir show me I am like what you think I am stupid cook went in the back with the raw chicken and you come from the side with another chicken come on now stop the bulls hit they was going give me more chicken I said no I want my money back they wasn't going give me back my money lucky I took Pictures of the raw chicken oops busted come on now today we all got sick throwing up sore stomach maybe this should go to the proper channels to make you folks you can make people sick with raw chicken on top of that you guys lie after I confronted you folks I have the pictures you folks can see it and make your own decisions read more

Jollibee - Fast Food Near Me - Honolulu, Hawaii

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When i got back home from Jollibee and started my spaghetti with chopped hot dogs, to my surprise! No chopped hot dogs at all!!!!!! I was like WTH?! Did you guys ran out? If so please inform. read more

I risked missing my flight for this last minute jollibee fix and it was worth it. We ordered online and it said my order would be ready by 5:54pm. Flight leaves at 7pm. Boarding at 6:15pm. Never been thru HNL security before but typically you'll want to be there 2 hours early for domestic flights. I know I was really trusting them to come through and they did. The line for the drive thru was busy and the parking lot was tight as well for everyone going in and out. We found parking and walked inside to let them know we placed an online order. Looks like they were still working on it. The ambiance is very casual and looks like everyone loves their jollibee. We ended up getting the order about 5:58 pm and my sister and I rushed to the airport. Last time I tried bringing food on my flight in vegas they wouldn't let me take in this chocolate mousse so I was worried they weren't gonna let me take in the mashed potatoes and gravy. So I devoured that first. Yum. Next some bites of fries. Average, good enough. Dip it in some gravy. Also good with ketchup (I added that at home). The gravy reminds me of the curry they would put on chicken katsu perhaps some cumin? Of course the star of the show is the chicken. The chicken was juicy, crispy, flavorful. The spicy one is also good. We got two orders of half and half 2 pc chickenjoy meal deal comes with a side, drink, and pie (ube and peach mango). Made it to the airport by 6:15 pm. Went thru security, ran to my gate, and made it for the last boarding call before my 6 hr long flight at 6:38 pm. Brought it back to Texas, ate it later today as lunch and reheated it in my air fryer and still delicious. Hooray for jollibee! I know they have locations here but so far. No pictures because I was in a rush. Just trust it's good. read more

Who can make a chicken sandwich? Who can make a GREAT chicken sandwich? Who can make great chicken AND a great chicken sandwich????? Who makes you wait on the side because they are cooking up your delicious chicken sandwich? Who? Jollibee that's who! Just take a look at this sandwich ..... all of Jollibee goodness!!!!! read more

Jollibee - Look at this sandwich! - Fast Food Near Me - Honolulu, Hawaii

The chicken selection is absolutely delicious, and the spaghetti and meatballs is also very delicious. The Palobu also a very good choice and the beef. Hamburger steak is also delicious my favorite.. read more

Good chicken at popeyes level but the adobo rice is very pitiful! You can make the adobo rice by mixing shrimp saimin spice packet with rice lol and making gray as the side! Really !!!! Next time only chicken but then for that price pipeyes is way better by miles!!! read more

Here we go...I gave it a try open mind and ready. I was in the area and after work hangry not wanting to search and just craving some spaghetti as well...Jollibee!!! Nevamind chicken and waffles let's get some spaghetti woohoo!!! 1pc Chickenjoy with Jolly Spaghetti & Soda (I got Pineapple juice) I did order in the drive thru since there was just a couple of cars, I heard it can be a wait at times but knowing that I'm still excited. They did have a slight pause with the vehicle before me felt longer but it was just a couple of minutes and things then flowed beautifully. The staff was just delightful and polite for the pause as I ordered and paid promptly she went over what I ordered and was done in just minutes. The chicken is delicious so juicy and tender with the crispiest crust was fantastic and in my haste I didn't notice a tiny cup that apparently was a brown gravy...am I supposed to dip the chicken in it? I think it was perfect just the way it is. The spaghetti....a fantastic generous portion takes me back to something I had as a kid as it had that touch of sweetness with slices of hot dog with sprinkles of cheese it certainly was different. Honestly not my favorite but not knowing this is how it's supposed to be I did embrace it and really enjoyed it. What I didn't was the price....total inclusive it was $12.03 for one chicken and spaghetti...I'm sorry I know prices increase are everywhere but this was a bit much for me. Seriously did enjoy the chicken and will be back with a new plan. Thank you! read more

Jollibee - Fast Food Near Me - Honolulu, Hawaii

Usually wouldn't bother reviewing a fast food restaurant but the women in here go above and beyond to make you feel welcome and have taken steps multiple times to help me in hours of need or show they understand customer loyalty and the value of empathy keep it up I know this neighborhood isn't the nicest but these ladies sure are, if you're kind first that is lol! It was like being around a bunch of doting aunties and grandmothers. read more

I really have nothing bad to say about this Jollibee. We haven't had it since 2021 in California and my husband was very excited. We did drive thru. Ordered chicken and fries. They did mess up the order but we caught it before it was boxed and they fixed it. Drive thru was fast despite the line. We probably waited less than 5 min from pulling in to food in hand. Can't speak for the inside. The location was on a very busy corner with very limited parking. There was parking, but it was beyond full. Workers were pleasant. Good customer service. Food was VERY hot and fresh. Like burn all the skin off your mouth hot. Clearly right out of the fryer. It was not only hot, but tender, juicy and delicious. Yep. It gave my husband his Jollibee fix for sure. read more

After a long day of doctor appointments. My family and I decided to go to Jollibee. We ordered 3pcs chicken meal and a big yumburger meal with two pineapple juices. Food is good ain't going to lie. The reason for my 1 star is I didn't receive what I ordered, which is the big yumburger meal. I received something that wasn't on the menu. Now, this will be the second time that we ordered burgers and have not received it. I don't know if workers are just putting their own meals in my take out bag, or I should stop ordering any burger. read more

Jollibee - It was suppose to be a big yumburger. Instead, this is what I received. - Fast Food Near Me - Honolulu, Hawaii

This Jollibee is very busy. It is located in Kalihi on the corner of North King Street and Dillingham. They have a friendly staff. Great crispy chicken! Whether it is just chicken, chicken sandwiches, or chicken tenders. This location is always so busy and the area it is located in is not so great especially when the drive-thru is backed up because the parking is very limited in that shopping area and the cars come from the two entrance/exits they have which makes it a bit chaotic. read more

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I would come back to this location in king st. because they really served me well I picked up my order on Friday and the supervisor was so nice to help me. I would recommend this store. KEEP UP THE GOOD WORK!!! MAHALO!! read more

This is another place that everything you order is so good, the place is so clean and this staff is so friendly! The location is to be desired because of all the homeless asking for money when you're walking in, but I just ignore them and keep on trucking cause I'm too hungry for all that kind of nonsense read more

Too expensive..not even Popeyes, KFC, Churches Chicken cost that ridiculous..it's tastes okay but it's highly overrated and overpriced..can understand if it was steak but it's chicken read more

Came in tonight for some jollibee. First of all, the lady that took my order kept saying "one moment" (it took us approximately 10 mins to finish my order) so I thought that she's busy with other customer but she's not, there were 3 more employees with her giggling and playing around. I was already pissed off at that time. I was told by the cashier to park, it was 9:34pm at that time. I got my food at 10:15pm so I am expecting it to be fresh cuz I wanted that long but it turns out it's not. All the chickens are soggy, even the fries that I ordered is not even hot. read more

Jollibee - Fast Food Near Me - Honolulu, Hawaii

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Happy birthday to our girl Primi! She ordered the delicious juicy chicken and Palabok for her girl pals at work! Always a treat to eat Filipino food. read more

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They restocked the Coconut Pineapple Pie Delicious food and good service. There's a lot of selections to choose from. The service is pretty fast and staff is friendly. read more

Jollibee - Coconut pineapple pie - Fast Food Near Me - Honolulu, Hawaii

So I'll start off with the parking... it's terrible, barely any parking. Because of the parking situation, I decide to go in the drive thru. They have a flaw with the placement of their sign. Drove up to the PA system to place my order and the sign is directly behind it so you can't really see the menu to good. Drove forward so that we could see the menu and the worker had hard time hearing me so I ended up just driving to the window to place my order. Just for a 3 piece chicken plate and 4 yum burgers I had to go park and still wait about 15+ minutes. And when I went to go park to wait for my food, their was no stalls open so I had to circle around couple times which is ridiculous. Kind of defeated the purpose of a drive thru because it was so inconvenient due to the terrible parking. They need to fix their menu board placement and they need to reserve stalls specifically for the drive thru. Food was good... it's jollibee so it's what you'd expect. Chicken was fresh and crispy but unfortunately everything else missed the mark. I would stay away from there, maybe go to a different location. read more

Ordered from the drive through and when I came home, I seen that HALF MY ORDER was missing!? There were so much workers at the drive through and they still couldn't do the one job that they had, extremely disappointed. read more

I normally like their dessert, Halo Halo. For some reason they were missing ingredients and I was not given the option whether I still wanted to order it or not. Once I got my Halo Halo, I was not satisfied because for one thing the price went up and my Halo Halo had lesser ingredients. Jolliebee did not like my review on their Halo Halo so the manager called my cell to go back to Jolliebee another day to offer me another one or order something else. I went back another day and the manager was very accommodating and provided excellent customer service. I will definitely go back to this Jolliebee because they care about their customers satisfaction. Thank you Jolliebee! read more

Jollibee - Halo Halo - Fast Food Near Me - Honolulu, Hawaii

Okay, first I give this Chicken chain 3.5 stars rounded up because the service was stellar. When I wrote my review about KFC chicken sandwich vs Popeyes chicken sandwich (Popeye's won btw) it was mentioned I should try Jollibee's sandwich. I was in the Kalihi area dropping off my taxes so I pulled in the strip mall thinking I could have something from the half dozen eateries located here. Quick decision....I wanted to try Jollibee's sandwich. You better know what you want and fast because that is the fastest drive thru I've ever been in. Ordered a 10 piece bucket, mild, fried chicken. The order taker asked about the sauce(?) What sauce....she just put it in the bag. I wanted to try the adobo fried rice so figured it went with that plus two Chicken sandwich, one spicy (Wes) one not (me). Okay, hangry with all the smells in my car I pulled into a parking stall and ate my sandwich. What's my opinion? Better than KFC and definitely cheaper but not quite as good as Popeyes. I would eat it again. The fried chicken pieces were crispy, not in the least oily and the chicken was moist and juicy. I would eat the fried chicken again too. I love Adobo fried rice but there was way too much garlic. I poured the gravy over the rice in order to eat it. All in all it was a decent experience and if in the area I'd do it again. read more

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A bit of joy with Chicken Joy! That (2 pieces) with a side of adobo rice and a drink for $9.99 + tax. My first time trying this place after driving by it for months, and happy I did. Just got regular fried chicken and it reminded me of a non-spicy Popeye's fried chicken. Nicely breaded, crunchy and hot. Adobo rice was okay. Kind of heavy on the garlic and hopefully my office mates will not ask me in the afternoon, "so wat, you ate garlic?" :D (Guess I'd better scrub myself really good tonight in the shower!) But it was okay, something different other than mashed potatoes or fries! You could easily miss the drive through entrance, so once you get into that parking, keep your eyes peeled! But once in the drive through, it went quickly and efficiently! So another place for fried chicken to have on my list, but I think this place still lags behind Maple Garden's fried chx based on my limited sampling! https://www.jollibeefoods.com/products/2-pc-chickenjoy-w-1-side read more

Our go to spicy chicken & the gravy is so good! We also love the peach mango pie. These are the two items we always ordered. read more

In all fairness I was trying to eat something crunchy and spicy and fried chicken came to mind. However, I have to split this review in two. Let's say that the spicy fried chicken sandwich was a good solid 4 stars. The salad and tomato were fresh. The chicken was moist and tasty. The bread was good and it was toasted nicely. So I have to say the sandwich was good and tasty and had a delicious jalapeño kick which I enjoyed. Moving on to the 2 piece spicy chicken and mashed potato with gravy. The chicken was a little bit overcook and not ready. Absolutely not spicy and that is exactly what I was looking for today=bummed. The mashed potato was decent and I liked the touch of extra gravy on the side. Make sure that you know the menu ahead of time because their screen doesn't work through the drive through so if you don't know what they have, be patient. That light flickers off and on and the lady behind the microphone talking to you may have no patience. Anyhow, the experience was difficult but I enjoyed the sandwich. read more

Jollibee - The two piece (not spicy at all) spicy chicken and scoop of mash. It also came with extra gravy that's not included in picture. - Fast Food Near Me - Honolulu, Hawaii

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I had never heard of Jollibee until my friend in the mainland noted one opening in his area, that it was a chain, and I should try it. I mentioned it to my wife in the morning and hours later she was giving me her chicken order for dinner. My son and I visited the restaurant, went inside to order instead of the long drive-thru lane. The inside is sectioned off to allow distanced seating for those waiting on orders. I guess waiting is a thing for Jollibee. We ordered a mix of mild and spicy chicken, fries, mashed potatoes, and peach mango pies. As a result of ordering spicy chicken, we had to wait about 10 mins as told upon ordering. We weren't in a hurry so not a problem. We all thought the chicken was ok, nothing special, little to no flavor, and no comparison to Popeyes. From what I understand, their patrons put gravy on their chicken. While I do enjoy gravy, I shouldn't have to put gravy on it to enjoy. The side dishes seemed smaller than Popeyes as well. I realize I turned this into a comparison with Popeyes, but we typically enjoy their chicken and side dishes. We tried the peach mango pies given the uniqueness and hype, but didn't feel they were anything special to warrant purchase again. A new experience and nice to try but doubt we would purchase here again if Popeyes is an option. read more

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I've dine here couple of times before pandemic. And by far it's good. Costumer service with the current pandemic is below average. Why? - they just rushed towards you while you're standing in the counter looking on what to order just to take temperature! The process should be done right before you enter ayt. - they won't give you your order if they don't see you sanitizing right in the front of their eyes! - kitchen is way too too slow, this is fast food right? Food is good. Spaghetti is always the best. And the pie? Will always be my favorite pie! Dining in before was pretty good too. Staffs are making sure tables are being cleaned right after somebody is done dining. They may not be the friendliest staff in a fast food chain, but it's good enough. Just don't start a bit of conversation, they're a bit snob here & don't care that much. Esp. in the mid of this pandemic, my experience ain't that good. Mahalo for reading & happy juandering fellow yelpers! read more

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My favorite Cheeeekaan! Every bite is tasty with a perfect crunch and spiciness! The staff are always super polite and works fast! Kudos to them! read more

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3.5 stars. We came on a Friday night and went through the drive thru but the service was unexpectedly very poor. The staff member taking our order had a really hard time understanding what we wanted. We ended up going to the pickup window to clarify everything cause we didn't want to get overcharged and it was just really inefficient continuously repeating ourselves. We got a family bucket with half regular fried chicken and half spicy fried chicken along with fries, rice and mashed potatoes. We also got a side of jolly spaghetti and an ube pie. We brought it back to the hotel to eat which only took about 15 minutes but the regular fried chicken was already losing its crisp. However, the spicy fried chicken was still very crispy. Also, they gave a ton of drumsticks for the regular fried chicken bucket instead of a mix. The jolly spaghetti is a fan favorite; lots of sauce and a hint of sweetness. I was intrigued by the ube pie cause it's not always on the menu so I had to get it. It maintained its crisp the entire time and had a great filling that wasn't too sweet. You can really taste the ube flavor too! There's tons of great spots to hit up in Oahu but for a fast food fried chicken chain, this one has got to be my favorite. There also aren't a ton of restaurants available for dinner since there's lots of tourists coming in now so if you're craving some Jollibee, might as well. This one in particular was open later than the other locations. read more

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Use to really like this place but it's ridiculous how high the prices are. The product got smaller. Yet you see the other locations around the world and their food looks so much better. read more

I don't really eat fast food because it's not very good for you and what you get never looks like the photo or commercials. This Jollibee is located off the corner of Dillingham and King. They have a drive thru and you also have the option to dine in. The inside is quite clean for the area so that's a huge plus. Staff here is friendly but with heavy accents when you order. Recently I was in the area and needed a quick bite. I recalled Nadine C and Allen N's pics of their Chicken Sandwich Deluxe so I figured why not give it a try. I ordered it to go and they gave me a buzzer which wasn't expected. It took a few minutes for my order so it was nice knowing it was made to order. This gave me some time to draft my review lol. I got home and as I took the sandwich out of the bag, I noticed they packed the sandwich carefully. It wasn't messy and no juices spilled out into the bag. The sandwich surprisingly looked almost like the picture that's advertised! I finally took my first few bites and it was good but not great. TBH, I was a little disappointed but I'm glad I got to try it. I figured after all that, it could compare to the other chicken sandwiches but it sadly didn't. Still good value and great little Filipino fast food joint. read more

Jollibee - Chicken Sandwich Deluxe - Fast Food Near Me - Honolulu, Hawaii

Have to admit, the only thing I go to Jollibee's for is their fried chicken. This wasn't always the case. The first time, when Jollibee's just opened in Waipahu I had heard how good the spaghetti was. So that's what I got...and never went to another Jollibee's...for decades. If that was their best then I was fine not going back ... And then a few years ago my coworker whom I respect for his foodie opinion told me I NEED to try Jollibee's before declaring a fried chicken winner. Boy was the joke on me. Their fried chicken is not only juicy, crunchy, it is entirely tasty! So, for the fried chicken only, they have moved into the top three places for me. Couple that with great value, as they are nice sized regular pieces (not just wings or wing middles) and this fried chicken spot jumps to the top for taking to groups! Love the drive through windows available at Dillingham and Kapolei. Go check them out! read more

Too long ago. Just was not impressed nor enjoyed visit. Nothing more to add. Lots of Traffic in and out on both Dillingham Boulevard and King Streets. read more

They were fast and good service! The chicken is fire !! I got the 10 Pieces Chickenjoy Bucket with sides of rice and mash potatoes. read more

I doordashed an order that came out to be $60 with delivery and tip. I got my order and come to find it was not how i ordered it. I requested for all spicy, but got all regular. I know that spicy is on jollibee's reciepts when ordered. Cause Ive eaten there before. I called the store and spoke to the evening manager. She said "they don't make mistakes" and also stated that "I was wrong". Not calling to debate error that they made, so just hung up when manager made that statement. Doordashes order system provides a reciept of order. Here is a picture of that and of Jollibees. DD's states "all spicy" on its reciept for the order. Orders are passed to restaurant, as shown. So who made the mistake? Me or Jb. Never again...they dont care about their customers..sad when business is so tight during these hard times. read more

Restaurant is clean and the staff seemed really cool and professional... The menu has chicken ..burgers...chicken sandwiches.. spaghetti and other stuff. I got the 3 boneless all white meat pieces with drink and fries for around $11.00 and change... chicken was seasoned and cooked perfectly..( very similar to Raising Caines) fries was ok... Here is the issue (pic) sauce that came with the chicken or I should say lack of sauce.. The picture says it all... The sauce is part of the meal and it was serious lacking therefore the entire meal was lacking. The amount of sauce was insulting and ludacris!! I could not even dip the chicken to get a decent amount onto the chicken. If you opened a Mcdonalds sauce packet and took out 1/2 you still would have more than what you would recieve from Jollibee. It's like it could have been real real good but because of their "chinzee-ness) mehhh pass!!! read more

After also falling victim to Popeye's successful national chicken sandwich marketing that resulted in people to stand in long lines, I also heard some stories of other places that offer chicken sandwiches without the wait, including Jollibee. A fried of mine posted a pic of Jollibee's chicken sandwich that looked very good and priced at $4.49, less than Popeye's $6. On a day off that had me running personal errands and the obligatory dim sum get together with the fam, I found myself somewhat hangry and it was after 2pm. As this Jollibee is closest to my home, I made my way down to Kingsgate Plaza. Jollibee is a fast food chain from the Philippines that has over 800 stores worldwide and several locations on Oahu. It makes sense to have a restaurant that has a large Filipino community and Kalihi is an ideal spot. I first had a taste of Jollibee when they first came to Hawaii in 2010. It is located in Waipahu, which also has a large Filipino community. At that time I wasn't willing to drive to West Oahu but a colleague had brought a whole bunch of fried chicken to the office and shared with me. I found Jollibee'a chicken yo be good, but not worth the drive to Waipahu. There's also a Jollibee at Ala Moana Center food court and this Kalihi restaurant is its 3rd location on the island. Words couldn't describe my disappointment when I was advised the chicken sandwich wasn't available. I guess Jollibee capitalized on Popeye's campaign. So after studying the menu, I opted for the 2pc ChickenJoy in spicy with mashed potatoes as my side. The verdict - the 2pc meal comes with a drumstick and thigh. The chicken was cooked perfectly. A nice crunchy exterior with no oily aftertaste. Chicken was very juicy and piping hot. And you could definitely taste that spicy kick and it wasn't overpowering. The mashed potato with brown gravy was also very good but the texture .was too smooth to my liking. While eating my meal and writing the draft of this review, I saw MANY MANY cars entering the drive thru and saw quite a bit of families walk out with buckets and buckets of chicken meals. This place is doing some serious business. Restaurant interior is super clean and I witnessed some staff wipe down the tables after dine-in patrons left. There was a hiccup with my order as when asked if I wanted fountain soda or pineapple juice, I asked if there was a surcharge for pineapple juice and I was told "No.". But when I was rung up, the quoted price was higher than advertised so I asked again. The miscommunication was corrected and the staff adjusted my bill. Overall, a somewhat disappointing experience that turned positive because the chicken meal satisfied my hunger and didn't make a dent in my wallet. read more

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Continuing on the quest for halohalo brought me and office mates with a similar craving to Jollibee, a Filipino fast food restaurant chain with an Anerican-influenced menu. This location is in a Kalihi strip mall where King, Liliha, and Dillingham streets meet. Look for the mascot, a smiling bee in red (to match restaurant logo) who is wearing what looks like a toque (I'm just guessing, lol). Thinking it would be too decadent to order solely halohalo, we ordered lunch (somewhat reluctantly). Ordering the "chickenjoy" is somewhat obligatory, so I got the C-1: 2 pieces of chicken, a side, and drink. I got the adobo rice for the side. The verdict: can you say Yummy to the Chickenjoy. It was a perfect combination of crunchy, moist, and not greasy. I uncharacteristically indulged in the crispy chicken skin (after observing and hearing my lunchmates munching and crunching away on it) and dipped it in the side of gravy. Had to stop myself from devouring the entire meal so I could leave sufficient space for the halohalo. On to the true reason for the visit: time to enter (drumroll please) halohalo heaven. It's topped with 2 mini scoops of ice cream with a piece of flan. As the yeehaw lady would say, it's so delicious, it makes you want to go YeeHaw! In conclusion, go enjoy ChickenJoy and head for Halohalo Heaven. You won't be disappointed! read more

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Always great good and service!! Food is pricey in Hawaii but then everything is. Friendly Filipinos always remind me of the motherland. Also they love Trump!! read more

Mother and I first time Jollies Bees 2022 6 Pieces Chickenjoy Bucket Waiting for it!!!! read more