This location is mostly drive-thru, but they absolutely have the process dialed in. Even when there's a line, it moves surprisingly fast! My orders have always been accurate, the staff are friendly, and the food comes out quickly. One of the most reliable Chick-fil-A locations I've visited! read more

What can I say? Its Chik-Fil-A. Either you love em or hate em. Personally I love em. This location has no dine in option. Just a drive thru line (which is normally always super long) and a walk up/take out window. The take out windows are usually empty, honestly ive only ever seen one person besides myself walk up and order. So i guess, pro tip...if you're in the area just walk up. Its super fast, employees are always super friendly and its tasty to boot. read more

There is no dine in at this location. You can order from the drive-through or from the walk up window. They have two lanes that move pretty quick. Don't get turned off with the long line. Service is friendly... food is yummy. It's outdoors. If it's raining. There is a little Coverage. I'm read more

The chicken sandwiches are a must with their original sauce. I love the tenders. My kids love the fresh squeezed lemonade; we purchase by the gallon. The service at the drive thru is personalized and really at your window. Love love love! read more

I love chick fil a breakfast it's always so good and tasty!! I love the spicy chicken breakfast burrito and will always get it where I can. The reason for the 3 stars was the lack of assistance as I watched the employees take the order of the cats in the line next to me even when I was there first and had been waiting. Another thing to be weary about is that if you turn into chick fil a.. YOU ARE STUCK there is no parking and if you go for pickup you will get stuck in the drive thru line. I wish there were better signs indicating that it's a drive thru only and if you need to pick up from a mobile order to park on the street somewhere. read more

Chick-fil-A - Hash Brown Scramble Burrito - Chicken Shop Near Me - Honolulu, Hawaii

This review is only based on my experience today. Usually, this Chick-fil-a location is deserving of 5 stars; however, today I was disappointed. I ordered two peppermint milkshakes, one with cookie crumbles since I had 800 points. I also ordered medium waffle fries. The fries were limp, pale, salty and sad. The milkshakes were missing their toppings. They tasted like vanilla milkshakes, possible with peppermint syrup. The staff provided friendly customer service. The quality and accuracy of the order brought the order down to 3 stars. Might be taking a little break from this location. read more

This location is so crazy during peak times, which is sort of a lot through out the week. Personally, I only go to this location if the line is short (within the property line). However, the staff is friendly when taking your order and doesn't rush you with making decisions. It's truly as if they like their job and want to be there serving you. read more

How are you open at 6:30 and have nothing ready at 8:30? Listen, I know I shouldn't be getting fast food early in the morning but it's Saturday and I wanted to get something for me and the Saturday crew. This place was on the way, so why not. I get in the drive-through line, put in my order - enough to feed three people - and then move forward. I would say there's about five cars in front of me, nothing too crazy. I had 45 minutes to get to work and without stoplights, I could get there in 3 minutes, so PLENTY time. Im just chilling in my car when I realize "it's been a long time since I moved" and I noticed the car in front of my left without getting their food. I check my clock - it's been fifteen minutes! Okay, four cars in front of me, I still got time, I can make it. The first car gets their food and now there's only two cars in front of me. Im worried about making it to work when I see the first car start moving, turns out it was just pulling to the side; okay so they ordered for the office too and their Saturday crew must be bigger than mine. Maybe now it's gonna start moving faster. I see employees talking to the person in the car in front of me explaining the situation, so I'm thinking I'm gonna get an explanation too. NOPE. I just sat there and waited - all three of us. Eventually, I HAD to give up. It was ASTONISHING how I had 45 minutes to get to work and I left here with 10 minutes to spare and NO FOOD. read more

My first time eating at a Chick-fil-A or scratch that. I ate at Chick-fil-A in Memphis when I was there for a month for work. The Beretania location has a very efficient ordering process where they have staff waiting for you as you pull up the menu menu even make suggestions. The line, although long moves very efficiently. The staff there are super friendly. I ordered the chicken deluxe sandwich with cheddar cheese meal their waffle cut potatoes are delicious although a little bit salty for my taste. The chicken was tender, and the fresh lettuce and tomatoes were great pairing, although my bun was a little dry. All in all not a bad chicken burger. read more

Chick-fil-A - Chicken deluxe with cheddar cheese and one burger still on the run - Chicken Shop Near Me - Honolulu, Hawaii

Food was great! Service is quick! All of the employees do their best at this location, the owner Zane Dydasco is doing a great job running this! Side note, I love that "my local" chick fil a, always rewards me with a little thing from them, to me. Like an ice tea/arnold palmer. Keep it up! read more

Just an alert about the grilled nuggets: I ordered the grilled nuggets as part of their $58 family dinner! What a hugely enormous MISTAKE!!!!I had to drown the nuggets in their sauce to conceal 1. The texture! What kinda chicken is it? 2. Surprisingly tough and 3. Surprisingly tasteless! Never, ever again! I ordered the family dinner for a very dear friend, who is in hospice and I was so embarrassed! I thought I would introduce a local family to this joint, but learned my lesson! Don't bring Hauoli food to a local family ‍ The only food worth eating is the salad! Amen! read more

Haven't been here in a year and decided to stop by for breakfast before an appointment i had in the area. The breakfast chicken biscuit didn't taste as good as it used to, the biscuit tastes like a different recipe. In comparison, Mcdonald's has a better biscuit w their bacon egg and cheese biscuit and Popeyes has a way better biscuit. The taste just wasn't like a biscuit. The hash browns was as usual. The coffee seemed kinda sour and weak. The service was a bit slow waiting for the food with only 2 cars in front of me and considering they have no dine in, i had to wait for a while just for my hot plain brewed coffee after getting my chicken biscuit and hash browns. . I don't recommend coming here if you're in a hurry. Don't forget to order sauce because they won't ask you, and i left with no chick fil a sauce because i forgot to order it. It could have been an off day, i would go again just to see. read more

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I ordered their limited edition Burger - personally it's not as good as what I usually ordered. My wife also note that the fries seems dry and old. Probably it's just because it's Friday (within the week of payday) so they probably cook and stock some chicken and fries just in case people start lining up for dinner (peak times) - so for me it's fine and still great! Service is fine since it is mostly drive thru but I like the ambiance - not cluttered and the turn around is quick. read more

Want a tasty chicken burger? You can get it only with a drive thru or ordering at the window. There is no dine in option at this time. If you're driving and waiting in line, please be considerate and don't block other homes/businesses on the road. The drive thru line can get backed up at times but it will move. Slowly. They even enlist workers outside in the drive thru with iPads to take your order to help with the line. I like to get the chicken tenders and kale salad here. That's my go to. The regular chicken sandwiches are okay. The spicy chicken sandwich is better than the regular. Happy yelping and eating! read more

I needed to grab an early lunch, couldn't order on-line until they were opened, so I drove around until the drive thru was opened. Quick bite, mac and cheese and chicken tenders. Both were hot, chicken was crunchy and tender, mac and cheese was okay, very creamy. The drive thru is great. Service was fast and friendly. read more

Chick-fil-A - Chicken tenders and Mac & Cheese - Chicken Shop Near Me - Honolulu, Hawaii

Went through the drive through and asked if they do anything for Teacher Appreciation Week. They were rude and dismissive and acted like it was a dumb question. When in reality, most chick Fil A locations do something for teachers. Sad and disappointing that this location doesn't support teachers and chose not to do anything. Go across the street and McDonald's had us teachers covered. read more

Can't really go wrong with Chick-fil-A but this location is a has good food and lacks in a place to sit or wait. I order the breakfast protein on the regular now. A spicy chicken filet with egg whites. It's always just what I am looking for. It's within walking distance and is afford for me for breakfast in a budget at just over $3. I usually grab an extra and add it to a salad at lunch since I work at Straub and it's still under $10 even if I add a cookie for my coworker. Service is mediocre. They don't often look happy to be here, I'm sorry employees but yall do a great job. Zero for no seating in or out. They should have something. read more

Who goes to a fast food restaurant to eat a salad??! Meeeeeee lol Came on a Saturday at around 1ish. The line looked long, but we sure moved fast! We had our order within 10 minutes. I got the cobb salad, about $12, and tasted better than those $20 salads I'm accustomed to. Can't wait to go back for more of this salad. I don't use dressing and it still tasted great. Hubby got the market salad and he didn't use the dressing either. read more

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Ok so before Chick-fil-A made it's way to Hawaii, my family would always seek it out in the mainland to at least eat it once. But now that it's here I got to see how it compared to the mainland. I will say it's about the same. I usually order the spicy deluxe chicken sandwich with waffle fries Chick-fil-A sauce and a frosted lemonade (if u havent tried this it's something u have to try at least once in your life). But then one day I decided to try their salads. And OH MY GOODNESS! It was soo delicious that I've been getting that ever since. I recommend either the Cobb salad or market salad both with the avacado lime ranch dressing. If u like more protein with egg, go with the cobb salad. But if u like more fruits (strawberry and blueberries) go with the market salad. Love the flavors, seasoning, freshness and how I feel like it's an actual meal as opposed to just an appetizer. 5 stars! read more

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The other day we were at the food court at Ala Moana SC. We were thirsty and no queue as always, first in line I ordered lemonade and non-sweetened ice tea. The friendliest perfect Aloha smile of the register I must say represent Chick-fil-A! Lemonade a bit sweet and premade didn't taste like freshly squeeze lemon? Yes understood it's a fast food everything made instantly. The unsweteened ice tea was what we expected! We will come back to try their famous food guests line up in queue! read more

Okay I won't lie, the biggest bummer is no inside seating/parking so when it is bumping (which is every time I go, because hello it's Chick Fil A why wouldn't everyone be coming here for breakfast, lunch, and dinner!?) you have to really make sure you're in the right line going to the drive thru... While will making sure you're not blocking any driveways or getting rammed from behind because you're in the line that has snaked out onto the road. With that said, there is nothing that can be done so you just need to grin and bear it. Think about the delicious nuggets you will soon be eating, or the frosted lemonade you will have in your hand soon, and the variety of sauces you have yet to taste! CFA is awesome and this location does not disappoint when it comes to the quality of food and service of their employees. TIPS & TRICKS: * If you have not downloaded the app... DO IT NOW. Leave this review and get the app for real. Chick Fil A has the best rewards program with constant freebies given by their general managers, they keep me coming back for more. * Mix Polynesian sauce with CFA sauce and dip everything in it. It's a force to be reckoned with. * Their lemonade is spectacular and even their diet lemonade packs a punch if you want to be a little healthier ;) read more

This chick fil an opened like a year ago? It's still so popular and the line can be out to the street. They don't have any seating or parking... so you're forced to sit in the drive through line or try to find street parking and walk over. All of that being said, chick fil a has great chicken sandwiches and salads. I also love their lemonade and tea. The workers are friendly and they try to be as efficient as possible. I like the app because I can collect points for free food items. They also allow you to order through the app, but you still have to wait in the drive through line to pick up your food. This is basically the only chick fil a in Honolulu since the other one is in a food court. It's junk that they don't have any space for dining in. read more

The chicken sandwich was just okay but the chicken nuggets were a joke. Additionally, the grilled chicken for my dogs looked the best but were not worth the price. read more

Electronic drive thru menus not working. Poor staff taking drive thru orders cant keep up with the lines that are wrapped around the block. Three people taking orders and you pay on the spot. Card only I believe? Of course the food is delicious but the process of ordering needs to be improved. read more

Soooo good!!! Chicken sandwich was so good and the Polynesian + Chick fil a sauce combo is elite!

I got here an hour before closing, so they weren't that busy. It was around a five minute wait. This location is a drive through or take out only. There's no dining in. We opted for the drive through. Everything went smoothly. Someone takes your order when you pull in. Then, you drive around to the other side and pick up your order from the window. I got the Chick-fil-A Chicken meal. It comes with a drink and waffle fries. It tasted exactly like all the other Chick-fil-A food that I've had. However, the fries can be a hit or miss. They need to fry it longer. It wasn't crispy. I also ordered the cookies & cream milkshake. That was delicious, creamy and not too sweet. They use their own brand of Icedream frozen dairy treat. read more

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Their chicken sandwiches are better than other fast food chains. It is thicker and meatier which I like. Service is also very good and quick. Too bad they don't offer dine in especially when their building is pretty large. Only problem I have is that the chicken sandwich does not come out hot. It's usually less than warm which can be difficult to eat. They also do not give you sauce unless you ask for it. My favorite sandwich, honey pimento chicken, is also temporary. Wish it's on the menu permanently. read more

Chick-fil-A - Chicken Shop Near Me - Honolulu, Hawaii

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The crew is extremely professional, and the line moves despite the high demand. I ate a breakfast chicken biscuit sandwich for the first time and it was PHENOMENAL. Simple: just a very tasty biscuit (not artificial tasting like Popeyes, or low grade like McDonalds) and a fried piece of chicken, no sauces on mine. Amazing tasting chicken! Everything was hot and well packaged. Perfect! I think the regular chicken beats the spicy for flavor. read more

Walked in (well, drove in) expecting breakfast I already ordered... and nope. Even though I placed it before the cutoff, they canceled it while I was still in the drive-thru because their system switched to lunch. That's actually crazy. If you accept the order, you should make the food. Period. Instead I just sat there for nothing. Super frustrating and a really bad look for a place that claims to be all about customer service. read more

I was super excited to try Chick-fil-A! As a newbie, I was excited to hear that they were finally going to be in Hawaii. They opened their first location on Oahu at Ala Moana shopping Center Food Court, but I tried to go there several times, but the line was so incredibly long. It reminded me of an Apple event! Lol. Needless to say, I was waiting in anticipation that this location would finally open, and it did. I did not realize that it is a drive thru location only, as I was hoping to enjoy dining in so I could take it all in. This location is on Beretania Street right across the street from McDonald's. First thing I noticed was there was a line in the drive-through, but everything went very quickly. I was warmly greeted by Manuel, who helped me place my order, and suggested I get the number 2 spicy chicken deluxe sandwich meal, since I was a newbie. He ordered the spicy sandwich since I like heat. The meal comes with waffle fries, and a medium drink, which I ordered lemonade. Since I had no idea what sauce to choose from, he suggested the Chick-fil-A sauce as you "can't go wrong with it." I was able to pay with my credit card and within a matter of minutes I was picking up my meal and on my way home. Customer service is amazing from when I pulled into when I was leaving, everybody had a huge smile on their face, was super polite, and seem to enjoy working here. On arriving home I gobbled my meal down. The spicy chicken sandwich had a little heat, wasn't overly spicy for my taste. I did put the Chick-fil-A sauce on my sandwich and also use it as a dipping sauce for my waffle fries. Lemonade had a nice tart taste to it, and wasn't overly sweet. Overall, I enjoyed my meal, and look forward to going back to trying some other menu options! read more

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I thought I'd give Chick Fil A a go for breakfast, and was pleasantly surprised at how fast things moved. I was in and out in less than 10 minutes. Staff were friendly and courteous. The order and expediting process is so efficient and the food is really good! I am very happy that I was able to experience the early morning drive thru. Will definitely be back for more chicken biscuits!! read more

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The second Honolulu location of Chick-fil-A has arrived on 7-27-23! With cheerful employees greeting customers with smiles, ringing cow bells, and schwag, cars lined up from the corner of Pensacola Street and Beretania Street. This drive-through only system was quite organized with four order-takers, two lanes of vehicles which merged into one, and a mobile payment checker. I paid at the window by credit card after following directions by employees standing between cars. The Chick-n-Minis meal came with a drink and hash browns. The Chick-fil-A Sunjoy was a refreshing blend of lemonade and sweet tea. Hash browns were hot and crisp. Thank you for a pleasant and organized experience! I'll be back! read more

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Finally, a drive thru Chick fil A in town. As expected, everyone and their grandparents were in the long but fast moving driv thru. It kind of reminded me of being in an In N Out drive-through line where a worker comes up to your window and takes your order. The person continues to follow alongside your vehicle to give you time to order. It really helped speed things along. I heard they are going to continue doing it like this until August 10th. They even had walk-up tents to place your order, which is pretty cool. We ordered 8 pieces of chicken nuggets, waffle fries, a spicy chicken sandwich, and frosty lemonade. The chicken nuggets had a nice crispy batter. Kind of reminded me of Popeyes crispy chicken. The nuggets while tasty, we on the small side. With the competition across the street, which has a special on their app 20 piece for the same price as their 8 piece, will make it a tough sale. Although the website shows chicken tenders, they told us this location doesn't have them, which we were kind of heartbroken as we wanted to try them. This is why we got the nuggets instead. Their spicy chicken sandwich also had a nice crispy outside. It came with thinly sliced pickles that complemented the spicy chicken. I think the CFA sauce would go nicely with this sandwich. Although it looked plain, it was very tasty. The waffle fries were very tasty and weren't oily. One thing I didn't care for which other companies do it to is that the fries weren't filled all the way. We were not able to see the fries as they were below the top front rim of the holder. I hope they train their workers to fill them up to the top. We so ordered their frosty lemonade, which was really refreshing and not too tart. It was just right. The workers were very patient and very polite. I love it when people say you're welcome instead of no problem. It just bugs me when people say that. What makes me happy is when people say it's my pleasure, which is what multiple people did. It must be part of their training. Overall, we had a pleasant experience and will probably be back. read more

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They have breakfast here!! Enough said as Nadine C was the smart one going bright and early my first question to her was do they have breakfast!? Yup! Woohoo!! I do remember my first experience with Chick-Fil-A in Florida as they were everywhere and I did get to enjoy the dine in experience sadly this place doesn't offer. Though they do have a drive thru and I'm sure with pressure they did plan it and planned it well. Like many chain places they did bring in trainers from the mainland who could answer any questions on the fly though for me driving up and thankfully are familiar with the menu somewhat knew I wanted breakfast and asked about it and is available through 10:30. I got the "Egg White Grill" meal with Hash Browns and Simply Orange Juice, and when asked about sauce I replied with what do you suggest which was jelly so I opted for that along with ketchup for my hash browns and you proceed once ordered and paid by card. You then merge into one lane for pick up and they noted the color of my car and name which took several staff to do so is insane. I was in and out in just minutes, super fast and hopefully very productive so and was delighted to see everything is there all my sauces, napkins all packed up perfectly. The vibe was so happy and welcoming on this first day of operation this location looks more promising and one that I will frequent mores as they have breakfast and not just the lunch menu. Thank you! read more

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I really hate leaving negative reviews, but this is the second time i had a problem with my order. I ordered a Market Salad and received a Cobb without chicken. I checked my bags before leaving the drive-thru line to ensure I received all my items but didn't think to open the salad box. My last visit, they gave me an 8pc nuggets when I ordered a 12pc and my daughter realized it when we got home. I won't state the obvious but it would really help and could even be avoided if the staff double check their work with accuracy before completing an order. I've never worked fast food but understand a fast pace work environment- there's still a goal that needs to be achieved & in this case, it's fulfilling patrons food orders accurately and in a timely & professional manner. It's extremely frustrating to be let down on multiple occasions, especially when someone is put out of their meal or remains hungry due to an unfulfilled order. I highly recommend you check your food throughly- count your nuggets and remove the salad lid at this point, I guess. 2 stars for 2 positive things about this establishment: - good tasting fast food (when you actually receive your complete order) - quick drive-thru lines I can't stress this enough, thoroughly check your order before you leave. read more

Chick-fil-A - Ordered a Market Salad and received a Cobb Salad without chicken. - Chicken Shop Near Me - Honolulu, Hawaii

Finally!!! We got an actual Chick-Fil-A drive thru on Oahu. I think we (everyone on this island) all been waiting a long time for this moment to come and it's now here!! On opening day, the lines were packed but the service was quick, in and boom you're out. Of all the times I've been to Chick-Fil-A, rather it be at Ala Moana mall or on Maui or even on the mainland, I never had their breakfast. I ordered the number 3, the spicy biscuit. That biscuit, mmm... I'll definitely be back for that. Location: 1056 S Beretania St, next door to Queen Victoria and right across the street from McDonald's. Hours: 0600 - 2100 Mon - Sat. Closed on Sundays read more

Chick-fil-A - Breakfast menu - Chicken Shop Near Me - Honolulu, Hawaii

Customer service is great but drove 15 mins home to find a hair in my sandwich. They handled it well but their policy states I have to return to their store for a refund. read more

Chick-fil-A - Chicken Shop Near Me - Honolulu, Hawaii

went to this Chick-fil-A for lunch today after being at the park all day with my dog. I ordered a pup cup for him, which has never been a problem before at this location. They even put it on my receipt. When I got to the window, the girl said "we don't do those" and I responded saying you guys have done it for me every time I've been here. Ruined my day as my dog was visibly thirsty. read more

Chick-fil-A - reciept - Chicken Shop Near Me - Honolulu, Hawaii

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Stumbled upon this drive thru and were met by several order takers. Service was wonderful and the spicy chicken sandwich was great

Waited in a very long line tonight. We live a little further away but decided to make the drive. When we finally got home & sat down to eat, my daughter discovered a ladybug in her salad. It was dead but she was too grossed out to eat so it was thrown away. I tried to call the store but I think it was too close to closing. read more

Chick-fil-A - Bug in salad - Chicken Shop Near Me - Honolulu, Hawaii

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