So this McDonald's has seen better days! All the menu screens behind the counter are broken, theres a surveillance monitor watching the front door and I can't imagine dining in. HOWEVER their workers are super nice, their frappe is excellent AND they are still offering refills for dine in customers. I was super put off at the Kahala location when I dropped way more then you should have to for two combos and couldn't get a refill during dine in. I would give this location more stars but it's just a little rundown other than that service was fast and friendly. read more

I stopped by this morning and decided to use my McDonald's App $2 breakfast sandwich deal. I've never had any issues using this deal in Texas and you can pick any of the "eligible items". Unfortunately the woman manning the drive-thru had a significantly heavy accent so I had a difficult time understanding her. However, what ended up happening is they told me that in order to take advantage of that deal I needed to order 2 breakfast sandwiches and get the second sandwich for $2. This made absolutely no sense as the App doesn't state anything about needing to purchase 2. They really need to clarify on the app that its different at this location as this is false advertisement. I ended up requesting a refund. read more

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Tuesday February 3, 2026. New item is the Mango Peach pie. Drive thru takes some time and plenty cars in the driveway thru instead of walking inside. Smell: the first thing you smell is a strong peach smell. Taste: you taste mango first then the peach and sometimes the other way around. Or slightly both. For me: just saiyng, I think it would be better if they were separate. Mango or peach and you choose which flavor pie that you want. Overall, it was good. Ambiance is casual and comfortable as I ate inside before in the past. read more

McDonald's - Breakfast! Tuesday February 3, 2026 - Fast Food Near Me - Honolulu, Hawaii

Located on the corner of School st and Liliha st, decided to grab a quick breakfast sandwich. For take out. The dining area is normally crowded, downstairs with only about 5 tables, they do have upstairs dining with the restrooms upstairs. They have a stair case and elevator to go up, but hardly the area is not maintained and not cleaned regularly, so decided to bring it home and eat. The Egg McMuffin at Macdonald always can't be beat for the breakfast sandwich compared to other fast food restaurants, they have the best. read more

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Food was as expected. Drive through service was great! Easily added on an item at the pay window. Happy meal toy in February 2026 = are we missing something??? Why this? read more

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Placed my order via the app. The wait wasn't long. One of the items I ordered as the regular size Oreo McFlurry and was not happy with what I received. Not sure if there were changes on how it's prepared. Maybe I'm wrong but I could have sworn that the Oreo was mixed throughout and not just on the top. If this how it's being done now, then it's not worth it and I will not be ordering this again. read more

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Gemma at the window was amazing!! Great read back with a friendly voice and smile!! Order was correctly done. Breakfast is a busy time in the drive through and she was pleasant with our drive through order read more

Drive thru, I knew the ratings were already questionable but it was the closest McDonald's and I learned my lesson. The fries were cold and the chicken nuggets tasted like I microwaved them at home. I will say it was fast service but when I pulled up to pay there were two women ignoring me with the window open as I waited to pay. Overall my DrPepper was the only good thing about this experience. read more

This place is the best. My order was fast, accurate, and complete. This place is the best!

Thursday March 27, 2025 The food is good. Just the prices varies by location. Local Deluxe, Kapolei $9.59, Kahala $7.19, Liliha $6.99. Service is same all locations. Ambiance same all locations. read more

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I can never complain about the food, I love McDonald's. But this is probably the slowest McDonald's on the island! Drive Thru, Curbside and Counter service. I have gone at peak times and where there is nobody inside. I visit this location because it's the closet and on the way usually but you WILL wait over 30 minutes in the drive thru or curbside. And at least 15-20 inside the restaurant for anything including a food item. I worked at McDonald's for 4 years in high school, and I just can't imagine what is slowing them down THIS MUCH. I also observe that they complete their orders on their order screens before the order is complete in order to shorten their times. Anyway, thank you for my 99c ice coffee. For reference. I made a mobile order at 945am, arrived at curbside at 9:50am, and I am still waiting for my order of 2 coffees and 3 breakfast platters at 10:21am... Hoping food will still be hot and my ice coffees aren't just sitting on the counter watered down... I ended up going inside to get my food, was greeted by a sweet young crew member named Leilani helped me get my order. Finally got my order at 10:30am. read more

this place is terrible with customer service. they prioritize drive through over lobby customers, act like they are new and first day on the job. today's visit all the menu tv displays are not working and when asking for a menu they laughed and said it's missing. read more

I've been to this McDonald's a few times. The service is a hit or a miss. The soft serve ice cream machine is down at times, but I guess that's with most McDonald's. They just rolled out a new McFlurry called Grandma. It's vanilla soft serve with butterscotch syrup and crumbled butterscotch candy. OMG, it's so good. I'm addicted, lol. I got this one on Wednesday and was hooked. It wasn't overly sweet. This location didn't give too much syrup and candy though. I went to another location the next day and they gave way more. read more

McDonald's - Grandma McFlurry - Fast Food Near Me - Honolulu, Hawaii

I had a picture perfect double quarter pounder cheese today! It was amazing! The drive through was backed up. I went inside to order and the service was pretty good today. read more

McDonald's - A beautiful Double quarter pounder with cheese. Not messy. - Fast Food Near Me - Honolulu, Hawaii

This place is a total s*** show. I never eat McDonalds. I came to get my work bestie a collector's cup. I went inside so I could ask the cashier to look for the particular serial number that I wanted. Meanwhile, I observed a lady come in asking for the restroom. She was told to go upstairs because the 1st floor restroom was out of order . The stair case to the 2nd floor lights were all turned off, but yet they still advised her to go up. This was about 8pm, so it was dark to begin with and especially with the lights off on the stairs. I thought that was dangerous and a liability. OMG!!!! The lady comes running down frantically. She went straight to the counter to tell the employees that when she opened the door to the women's restroom there was a homeless man in there!!! The employees and the MANAGER who was also a woman didn't even flinch!! They didn't even offer to go upstairs or call the police. A few minutes later the homeless man comes downstairs. There was a local Uncle who observed the situation and started yelling at him to leave. He also told him to never go into a woman's restroom. He also said out loud that she could've been raped. The manager still didn't do or say anything to the frantic lady. This place is DANGEROUS. Management and staff do not take the proper precautions to ensure customers safety.I would've used the drive thru, but again, I wanted the specific cup and didn't want to hold up the drive thru line. read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

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CODY visited the School St / Liliha St location CODY ordered the 10 piece chicken nugget meal CODY counter person was friendly and speedy CODY sat in upstairs dining room CODY food was tasty CODY dining area was clean, empty, with areas under repair CODY wil return to order more food read more

McDonald's - 10 pc. Chicken McNuggets Meal - Fast Food Near Me - Honolulu, Hawaii

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I ordered just one cheeseburger for someone else who wanted a burger. It took quite a while to get it. I paid $3.55 for it when it finally came. When I gave it to the other person, we found out that it did not have the burger in it, just cheese and pickles in a bun. I would like my money back, but I was too far away to go back and it was not worth the trouble, but it's ridiculous that this could even happen. Hire competent people, please!!! read more

I recommend this location if you're in the area. It's clean and the staff are friendly. I'll be back again when in the area. read more

.5 star lol Worst mcdonalds EVER. I think old people should not be cashiers! They have semi-senility and dont hear correctly. They should ask and not assume if they heard correctly by repeating the order! Wrong platter and coffee made wrong!!! Buyer beware! TERRIBLE!!! read more

McDonald's - Made coffee wrong - Fast Food Near Me - Honolulu, Hawaii

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You need to take the time to train your employees. Came here this morning, 3:15am. Drove to the drive thru and placed order for breakfast items. Mind you, the young lady took a long time to take my order....about 5 mins of waiting at the speaker. We get to the window and we figure out she's new. It was clear the female manager was also at wits end as we hear, "Well you need to tell them." So the trainee then tells us our breakfast order that she took is not available. They don't serve breakfast till 4am. Why did she not tell us when she was taking our order?!?!? McD.....you need to do better with training your staff I get it. People are hard to find but come on. read more

With closure of Foodland the parking lot has more space, but it has become a homeless encampment. No more self service soda machine at this location. At meal times this is a very busy location. Drive up is pretty fast read more

I've been to a lot mcdonalds on Oahu and found that your store in Liliha has quite a bit of employees including more then one manager but Boi I found this mcdonalds being the slowest McDonald's on the island every single time . what is up with that? I mean it looks like you have more then enough workers and half of them are m but still it looks like they cannot handle. Liliha store is too too slow and long drive thru and in store lines. RIDICULOUS!!! Your Kahala store tops it all, they are fast great customer service and very efficient! So two thumbs up for Kahala mcdonalds! read more

I always go to this McDonald cuz I live near and normally I never complain they have always treated me and my family well but lately they been on some funky stuff came in to get ice cream for my husband and said the ice cream machine wasn't working after i ordered my food ,I saw a delivery guy make his own ice cream cone and the McDonald worker look like they got caught with their pants their down so I was mad. I decided to let it go and just grab my food because it was late but I'm definitely going back to complain to them why they lied. read more

At the drive-thru and my order wasn't ready. Was told to pull into one of the stalls right outside the drive-thru exit. First it was just me parked there. Then two others parked. The worker came walking out with a bag and went straight to the 3rd car as it just parked and handed them the bag. I thought that had to be mine. Then the worker starts walking back. The customer starts going through the bag and pulling out the items. Then she realizes it's not her order! I am looking right at her. Then the worker sees me and realizes that she might have given it to the wrong car. She goes back, gets the bag and brings it to me. I tell the worker that I was right here the whole time and how did she not see me!? All she can muster is "oh sorry" and walks away just looking at me like I was wrong! Called the manager, Lei, to let her know what happened. She was no help. She kept saying sorry. Then she said what do I want? I said I don't want you to give me anything, I just want you to train your employees better so this doesn't happen again! Jeez, wtf happened to customer service. SMFH read more

If you ever have problems with management at this McDonald's and you report it on their corporate website and you get a call from the store manager named Lydia and she will bribe you with free French fries and then tell you to report all problems from her restaurant to her mobile number. Please do not send your future concerns or complains to her. Always report your complaints to the McDonalds corporate website and if she texts you or call you, do not answer or respond always again report your complaints to the corporate restaurant that will scare, teach, and discipline restaurant management and employees. read more

McDonald's - Fast Food Near Me - Honolulu, Hawaii

The staff here is very kind! It is a busy location so be prepared for a line if it's lunch or dinner time. :) the seating area is extremely clean! We like to sit upstairs. The ladies here make the most perfect I've cream cone I've ever seen at McDonald's! I wish they had a tip option when paying! If Starbucks has it, McDonald's should too. read more

This location is closed at 530am, DRIVE THRU was BLOCKED OFF by LARGE TRASH CAN... this happened multiple times this month and it was CLOSED for business. *BUSINESS HOURS 0400AM - 1100PM???* read more

McDonald's - 0515AM (0400AM - 1100PM?) - Fast Food Near Me - Honolulu, Hawaii

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So frustrating after repeatedly stating no cheese no egg on my sausage McGriddle and I get it with cheese. Nothing else to add other than disappointment. Aloha Friday... read more

McDonald's - Ordered without cheese and I get this. - Fast Food Near Me - Honolulu, Hawaii

They need to pave their ground. The ground has huge holes that are getting deeper. It has been that way for a while now. I am worried that my car's alignment will break when I go to the drive-thru. And why they don't have any ice cream available all the time?? read more

McDonald's - Huge whole on the ground going to the drive thru - Fast Food Near Me - Honolulu, Hawaii

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Coffee covers do not sit tightly on cup spilled 2 cups of hot coffee Not very happy and coffee was scolded hot read more

Dirty bathrooms, broken toilet seats, out of soap, out of hand sanitizer, broken menu displays, no public wifi

Had an UBER order to deliver @ 5:18 am the drive thru was closed even though store signage posted says 24/7 so had to cancel the order & hopefully not get penalized from the customer April 23 2025 read more

I'm a little torn. I only do the drive thur here because I'm hesitant to get out of my car with this place being overrun with mentally disturbed homeless people. I hate this parking lot and I also avoid the Foodland sharing this parking lot. The reason for four stars is the staff does the best they can in a bad situation. The food always tastes like McDonalds, and they are a friendly group. I can't ding a place because the City and County of Honolulu can't manage the neighborhood. read more

McDonald's - Drive Thur. Not the nicest neighborhood. I can remember not too long ago when I felt okay taking my kids to this location at night. - Fast Food Near Me - Honolulu, Hawaii

I don't usually write reviews--The staff was rude, the location was was considerably dirty and to top it off, there was a giant cockroach crawling in my bag when we opened it! read more

Ordering just two sandwiches and not getting what you want ... specifically ordered an egg McMuffin muffin and got a sausage mac muffin. Why, is it so hard to get the order right?? read more

McDonald's - This is not what I ordered. Unfortunately the person I ordered it for does not like sausage. - Fast Food Near Me - Honolulu, Hawaii

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Started my morning off at 5am with a breakfast meal from McDonald's. Got a bacon, egg and cheese biscuit meal today and instead of a soft drink, I got a bottled water, which is also an alternative drink option. So when you order a biscuit, you automatically assume that biscuits are soft but this morning, my biscuit was not soft at all. And mind you, I have grandma teeth so biting into a hard biscuit was a bit hard. Some days McDonald's would have their biscuits nice, soft and fresh and other days it's the complete opposite: hard, and dry. So it's a hit or miss. read more

McDonald's - Sausage Biscuit with cheese - Fast Food Near Me - Honolulu, Hawaii

McDonalds come on now. It's 2:30 Pm and they allow these homeless to sleep outside where i see people going in and out. Wow. i'm in drive thru and i want to get out but stuck. I won't be ordering anything -thanks a lot. it's like nothing too. the manager seems to think this is normal. Well let this not be the new norm!! read more

McDonald's - Mcdonald's Where they let you sleep right in front of entrance. - Fast Food Near Me - Honolulu, Hawaii

Ordered hot cakes, went to park at the school, No syrup. What is this, no ask no get! read more

I typically frequent McDonald's Liliha in the mornings around 6 am and 7 am. What is irritating to me is that there is a maintenance person that cleans the drive through lane when the cars are waiting in line. It is very dangerous to have this person walking in front and back of the cars in line. Around that time, it's still dark. Also, this same person washes the walkway on the side of the restaurant. This person gets the hose and unintentionally splatters the cars waiting in the drive through area. When I do order the apple pie, it's not even hot. Other than that, the employees at the windows are nice. read more

Let's start with the fact that there's holes in the walls all over the place then add how it smells, then, finally, how there's no organization for lines. Put that all on the side and then ... you want to charge me $.52 for a cup of ice when you hardly put any ice in my large cup of warm "ICED" TEA! This was after you watched a woman bring in her igloo JUG, rinse it at the soda fountain, then FILL IT with Powerade, said NOTHING to her, and let her walk right out! read more