I was in need of a key and was in a hurry. A lot of the places I called were over priced or the calls had you type in a number to wait for an agent. But he picked up right away and his service was quick and easy. Super friendly at competitive pricing. I am definitely going to recommend his services to friends and family! read more

I really need a key made quickly and Johnny Locksmith was willing to send someone out right away. Luis was great! Prompt, super nice and helpful. Can't thank you guys enough! read more

I originally had an issue trying to get in contact, but it turned out to be a phone system issue. The owner promptly called back and set up an appointment. He was able to make a key for my BMW (not a simple task) and went above and beyond to ensure that it was done correctly. They are highly capable and professional - I'll definitely use them in the future for all my locksmithing needs. read more

Avi showed up on time, called when he was 15 minutes out and arrived within one hour of calling. He was very professional and courteous. He explained the issue we had with our front door lock, provided options and quickly made the repair, keeping me posted along the way. He even gave me a number to call him directly if we have an issue in the future. I highly recommend Johnny Locksmith based on this experience. Also, Yelpers, take advantage of their $60 service for $30 on the Yelp application. Transaction went very smoothly and I received a detailed receipt directly to my phone. I will use them for all my locksmith needs going forward. read more

If you own a luxury car, avoid this business. I had an appointment and drove to the store and it was closed. I was told they would come to me and they never kept that appointment either. I had to drive 25 minutes back to the store, and they could not program the key for my Jag after they told me they could. They cloned a key that doesn't always work so I spent $150 for virtually no result. If you want a key cut and programmed for your high end car, go elsewhere. read more

Alvi was polite and able to pick the lock without any damage. Would absolutely use these guys again. Great service.

Both of the guys that came out to get me set up with a new key and fob for my 4runner were great. They were professional and helpful and got the job done quickly in my driveway. They ended up needing to use more expensive parts to get it to work properly, but still maintained their original quote. A+ service and a very fair price. read more

Beyond excellent service. Friendly team, efficient, and responsive. Would recommend to anyone who will listen!!

So, I was lucky to find a locksmith today! One that I'm sure I'll use again and again. I called Johnny Locksmith and they took care of me. I got a phone call in the time frame I was told, and the locksmith showed up exactly when he said. Mandel was great! He was very thorough, even calling the lock system manufacturer to figure out how to set the lock and he changed my keys. If you're in Phoenix, and you need a locksmith, call Johnny Locksmith!!!! Clean, polite, friendly, honest, and it was inexpensive too. read more

Lost my whole key chain while riding my bike. Note to self.......leave the keys behind somewhere while riding . Ilan to the rescue!!!! Service was mobile, he was very fast and courteous. Explained everything and was completed in under thirty mins. Highly recommend Johnny Locksmith. Hope I don't need them again lol, but if you lose your keys this is the company to call read more

Excellent, quick, prompt, and professional service. We call Johnny locksmith because my husband locked his keys in his car. We had the car unlocked it within 45 minutes of the phone call and my husband was on his way onto his trip. Very impressed with Johnny locksmith level of professionalism and timely response to our need. read more

Super service! Avi came out and fixed both locks on my doors. Very quick friendly and professional. Will definitely recommend.

On a hot day, I grabbed the wrong key and we were locked out of the house. Luckily he was close by and was able to save us within 5 minutes. He was very professional and quick with his work. Would definitely call him again if needed. read more

Great job!! Listen to my concerns and fixed the problem appropriately! Great customer service! Very quick and timely!!

These guys were awesome. They came out within 30 minutes to make a key for my car. Unfortunately the key machine was not working properly and the new key wouldn't work, so they took my lock back to their office, and made me two keys for the price of one for the inconvenience, then came back and dropped it off that night. They were super nice about it. Would definitely recommend. read more

I called in at about 12:30, and by 1:30 my locks were re-keyed. Mike was awesome and professional. I would recommend these guys to anyone!

Called this morning to set up an appointment to rekey two of my doors. Someone answered the phone within a few seconds and scheduled a time. Luis showed up on time and was very friendly. He walked me through the process and finished in 20 minutes. Got my new keys! Great job and would highly recommend. read more

UPDATE: After last review (may or may not be connected - but believe it is ) I felt the need to write an update. I had received a call from Abby at the company who left a voicemail. I called her back and she was extremely nice and very apologetic over what had happened. She said she had taken it on her own to let the owner know what had happened, and offered to send someone the same day if I wanted to change my locks and at no charge. Again, my problem happened after someone stole my backpack that had a copy of keys to my home in it as well as my address and more. When their tech, Jerome didn't show, I didn't sleep well wondering if someone was going to be coming in my home. I was impressed that they offered to resolve the problem and without my asking. They certainly deserved a chance as does everyone. The biggest problem (and why I upgraded their rating, but only to 4 stars), Jerome was the only tech available. Even he deserved a 2nd chance. She said he would call me. He did not, then. I called back and she was very upset since about 20 minutes had passed. He finally did call, and left a message while I was on the phone. I called back, but got a message that his voice mail was not set up! Are you kidding me? I called again to Abby who did a 3 way call. He said he would be here in about 15 minutes. He did show up, wearing a mask and following all "suggestions for Covid". I thought this can still work. Unfortunately, every time he then came in my home, the mask was gone, while I sat there wearing one, being at high risk. Should I be the one to take all the precautions in my own home? Then I am watching him.... and listening to him. I see him having trouble with the lock and pushing hard with the screwdriver. Then I actually hear him say to himself "Great, now it's broken, what do I do now?" I asked what the problem was and he said the screw broke off. I asked broke off where? He tells me inside the lock! I asked if he could fix it, and he replied: "well, I Don't have some magic tool." I asked what happened the night before, and he said, he "lost track of time, and was concentrating". I was thinking - OK, so when the job was finished, he couldn't call? He actually did apologize, but did it really matter since he had to be sent here by the boss, and still managed to break a screw in my lock and leave it that way? In the end, I will revise my opinion of Johnny Locksmith after seeing that Abby does care about the business and the customers. I think you probably should give them a call if you have a problem.... BUT... if Jerome shows up at your door, I would definitely say "NO THANKS". This man either needs more training (a lot more - and not just in changing locks, but in customer relations also, and definitely needs to learn not to lie to the customer! I had several including when after hearing him say "great, now it is broken" he tried to suggest that the screw could have been broken before. Oh please... I had the lock changed about 6 months ago when I moved in. Does anyone really think if it was broken then the screw wouldn't have fallen out by now, or the lock wouldn't be moving? Again, I did mention this to Abby and she was again very apologetic and concerned with everything that happened, so bottom line, take a chance on Johnny Locksmith, but lock Jerome out! read more

Luis was quick n a nice guy. I will recommend Johnny's for all emergency lock out services. I was locked out bc of my deadbolt on my security door wasn't working correctly. He diagnosed the issue n in a really short time he got the door open without drilling the lock. From call to service was about 40 mins. I figured I'd be waiting all night. Thanks Luis and Johnny's for great service! read more

Jacob did an amazing job, he was quick and did it in less than 5 minutes and came right away. Highly recommend him

Johnny locksmith provided exceptional service. Gabe came to my house within 20 minutes of my initial call to rekey my lock and change the smartcode, as I just bought the house. He was able to rekey the lock very quickly but had some trouble changing the code so he took the lock back to the office for he and his manager to reprogram it. Within 45 minutes it was back on my door. There was no additional charge for the service, they wanted to make sure that they did it right. I was very appreciative and have nothing but great things to say about them I will recommend them to anyone. read more

Technician was friendly and fast. Showed me how to keep an eye on the issue I was having to avoid having to call a locksmith out again. I appreciate a company that will show you how to fix a problem yourself when it is something simple. As a DOD contactors spouse it falls on me to take care of the small stuff that comes up and knowing that Johnny Locksmith is trustworthy and not just out to make a quick buck means if I am ever in need of locksmith services in the future this will be the first call I make. read more

I tried to leave my condo one morning and the door handle would not turn at all. I was able to leave through my garage but still this was not a good scenario. I called Johnny Locksmith and they had someone at my house in less than 15 minutes because he was in the area. He was able to get to the root of the problem (which was more complicated than I anticipated) and replace my door handle in less than an hour. Jabe was very professional and helpful, and even sweet to my new dog who is still unsure of visitors. I was very happy with the level of service and would highly recommend this company for your locksmith needs! Their prices were very reasonable too! read more

After some initial miscommunication with a third-party contractor, Johnny Locksmith went above and beyond to service my needs today. Word of advice: I would encourage you to contact Johnny Locksmith directly to ensure the contractor is farmed out directly by the company. Excellent service and experience today! Highly recommend!! read more

My truck malfunctioned locking my keys,wallet, dogs, & phone in the car while at a hotel. I was grateful for the profesional & timely job that was done getting my truck unlocked so I could get to my meeting. My car was able to be unlocked even with my dogs trying to help out from the inside!! Thank you. read more

Awesome locksmiths! Great service and professionalism. Quick service and they go above and beyond! If you ever need your locks replaced or rekeyed, this is your go to locksmiths!!! read more

Fast and great service! Called a day beforehand to get the house rekeyed and he showed up on time the day of.

I bought a condo and needed all the locks to be re-keyed. They helped me out with this job in a timely and professional manner. He even helped me by cutting a lock in another property nearby which was not part of the original visit. All locks that got re-keyed were left to open more smooth and easy since they were hard to open. Very good service, thanks! read more

First locksmith I've ever used in Phoenix and I'm highly satisfied with their work. Super friendly with good work ethic. They even gave me an extra key because they wanted to make sure I felt satisfied, and both keys worked perfectly! Now that's what I call quality care! They put their customers first and made sure that I didn't feel the need to question their work inside and outside their shop. If your in Midtown and you need a key of any kind, then this is the place I recommend! read more

Showed up on time. Had difficulty starting the car. Dead battery. Told us to call back when we could get the car started so he could program the key. Paid him $275. When we called back the tech had us meet him at the "shop". Nearly 3 hours later we were still waiting in the parking lot. We tried to reach him several times during the week. We left messages and texts. We did not hear from him until after we left Phoenix. He promised to send us a replacement in the mail. That was nearly a week ago. Called the office and got the run around from them as well. Now no one will answer the phone, return my calls or texts. DO NOT USE THIS SERVICE!!!!! read more

Awesome service! They were at my house in 20 minutes. Highly recommend! He even went and beyond and fixed a broken door knob for me. Very polite and courteous. read more

Fast, professional courteous and helpful in a time of real hardship. I am grateful these guys were available and super glad their Yelp rating was accurate! read more

Johnny locksmith is my go to for all my lock needs! They are very reliable and efficient. This is my 3rd time using their services and will keep using them in the future! read more

Gabe called and gave me the option of showing up early and he was able to quickly pick my lock and replace my deadbolt. Highly recommend!

Gabe did an amazing job! He was super quick getting to my location (which is important in this AZ heat) and helping me get into my house when I locked myself out. The pricing was fair and I'm happy I called Johnny Locksmith! read more

So, turns out the guy Luis does not work for Johnny locksmith. The owner called me and informed me that Luis the locksmith that got my door open worked for a different locksmith company. Luis was a previous worker for this company and no longer works there. Yet, he ask people to write a good review for Johnny locksmith. Personally I don't know what to believe. I know I won't that $30 back. I'm not too worried about it. Just be wary about people and their intentions. Apparently honesty isn't too common anymore and people will do anything to make a quick buck. On the other hand. The owner seems like a nice guy and trying to run a business. read more

Johnny is AMAZING! We had three other companies come out(including the Mercedes dealership) and none of them could figure out how to open the car, as the battery is dead and the keys were locked in the trunk. He opened the car in 15 minutes- and he was super reasonable. He will be the first person I call if I ever need a locksmith. I wouldn't go anywhere else. read more

I locked my keys in my trunk and Louis was a godsend! He got them quickly and was very nice to talk to. Thanks Louis!!

Luis came here in less tgen 10 mins hes so nice and got the job done in less then 4 mins. Luis was really nice guy didnt make fun of me. And a cool guy. The company was very loyal and best prices in Phoenix Az read more

Did a great job! Replaced the lock on my sliding glass door. On time. Very professional.